Hardware driver conflict with Windows 10
When loading Windows 10. black screen. This happened after installing the drivers from DriverPack Solution. After starting the system, a black screen is displayed, while the cursor is visible, there are sounds from programs that were opened in the browser. Windows does not respond to anything, restarting did not help, and does not enter safe mode.
How to fix. You can use a bootable disk or a Windows 10 flash drive, select a recovery mode, specify a rollback point before installing the drivers. Black screen after booting Windows 10 is likely to go away.
You can also enter Windows Safe Mode in the following way.
In addition to the above methods, manual replacement of hardware (namely, a video card) or switching through the BIOS of an external video card to an integrated one (if any) helps. Sequencing:
- Insert another video card into the motherboard.
- Try to log in and remove the old drivers manually.
- Change the video card to the old one and turn on the PC.
Boot in safe mode and remove viruses
Viruses like to disable the operating system. As a result, Windows either works with errors or does not load correctly.
How to restore Windows boot if damaged by viruses? If safe mode works and the OS allows you to work in it, perform a comprehensive (i.e. maximum) virus scan. It is not at all necessary to install a paid antivirus, I would recommend Dr Web CureIt (you can download it here), this solution is quite suitable for emergency cases.
- Boot Windows in Safe Mode.
- Install Dr Web CureIt, Run Scan.
- Wait for the scan to finish, move the infected files to Quarantine.
- Restart Windows 10 normally.
Resetting BIOS to factory settings
When trying to reinstall Windows 10, I went into the BIOS to prioritize booting from a USB flash drive. But along the way, I activated some option. and the computer turned off. After restarting, only a black screen is observed. The PC does not respond to the keyboard shortcut. Tell me, please, what can it be?
How to fix. In this case, there is not a Windows 10 problem, but an error during the hardware initialization phase. Simply put, the computer’s OS does not recognize the hard drive and boots from another device. To solve this problem, you need to go to the BIOS menu and change the boot priority, specifying the hard disk or SSD as the boot device.
- You can enter the BIOS most often by holding Del or F2 while starting the PC.
- In the Boot (Boot device priority) section, it is enough to specify the desired device or change the order by moving the HDD name to the top of the list.
- Save settings and reboot PC.
How to remove black screen when booting Windows 10
Almost all Windows users saw a black screen at boot time. This is a sure sign that the OS cannot boot correctly. Restarting does not always help.
Unfortunately, even installing the latest version of the OS. Windows 10. does not insure against a black screen. This is often due to software compatibility issues, conflicting / outdated drivers, and other factors.
In this guide, we will look at various options for bypassing the black screen for Windows 10. If you have an older version of the OS, refer to this instruction for Windows 7 (it is also relevant for Windows 8 and partially XP).
Reinstalling Windows from a USB flash drive
There is a fairly simple solution. reinstall Windows 10 from a USB stick. “Fresh” OS works stably, conflicts with hardware can occur, but this does not happen very often.
All you need to create such a portable installer is a USB stick, a work computer, an ISO image with Windows 10, and the Rufus program. It is required to write Windows to a USB flash drive. so,
- Launching Rufus.
- In the Boot selection, specify the location of the iso file.
- In Device, select the media to which the Windows Installer is recorded.
- The rest of the settings can be left alone, they will be set automatically.
- Press Start, wait for the end of the recording.
- Reboot the PC, specifying the USB flash drive in the BIOS as the priority bootloader.
- Reinstall Windows.
Answers to readers’ questions
Windows 10 after logging in gives a black screen and we have a smaller blue screen and it says “there was a problem, please try again”. I’m doing the recovery, it’s successful, but (!) After booting the system and logging in from the beginning, it shows my wallpaper icons and so on for a few seconds I’m happy, and then again just a black screen pops up, as if something is interfering or is there an error somewhere? Help I do not know what to think already and what to try! Drivers? HDD error?
The problem is this. I have Windows 10, when it is turned on, it boots, everything is shown on the monitor, then a black screen, sounds. as when turned on, but the screen is black, there is no mouse cursor. Before that, I disconnected all the wires, since the button broke, but I made it and connected everything in place. Tell me what to do?
I have Windows 10. OS prompted me to install new drivers. I installed them. Further, after switching on, a black screen with a cursor began to appear. You wrote above that you need to reinstall Windows, but how to do it without the screen and Windows itself?
The PC worked. I put it on sleep mode. After a few hours, I turned it on, and the monitor is black, the system unit works, but Windows does not start. There is nothing on the screen, not even a cursor. I tried through f8. nothing happens. Windows 10 operating system.
Hello. From the very morning my laptop hung and the Internet stopped working (I have Windows 10). In the evening, it began to turn off and after a while only a black screen and a cursor appeared. I tried to check it for errors, but this screen still appears. Safe mode works, but no updates have been observed in the last 4 days.
The screen is black, shows the logo, but Windows 10 does not start, enter the BIOS via F9, Yepo 737A laptop, the new one has not yet used (did not have time) at startup, the English language, I wanted to change, that’s all
Hello!) The problem is this, when the computer is restarted, a black screen, the system unit makes a noise, but Windows does not load, because there is no sound, installed the official drivers, reinstalled Windows 7/10, a new hard drive (more precisely, an SSD). I don’t remember if this happened after replacing the processor. But I bought a Xeon E5440 with Ali at one time, flashed the BIOS, after a while 2 slots for RAM stopped working, only 2 out of 4 slots work. The problem is solved only by shutting down, not rebooting the PC. “
A black screen without a cursor, I didn’t do anything like that before, but before that the screen rippled and shifted for a very long time. There seems to be an installation disk for the monitor. Can you tell me how to fix it all?
When you turn it on, the inscription “Asus” is displayed, as usual, and then just a black screen with a disappearing underscore at the top left and that’s it. There is no cursor, f8 does not lead to anything when loading, if you wait, then nothing happens
Installed the program from the disk to the computer and the screen turned off, the computer itself is working and music is playing, what to do?
Hello. I was playing a game the other day, everything froze and vertical sandy stripes appeared on the monitor. I reboot the computer and during Windows boot, when it almost comes to entering the password, just a black screen, the desktop does not load. You can enter safe mode. Windows reinstalled, does not help. Windows 10 pro.
Good day! We have assembled a completely new computer, haven’t really used it yet. One evening, while watching the series, the screen just went out, but the PC did not turn off. After rebooting, there is no video signal on the screen, and the PC itself turns on and off (the fans light up, vidyaha, but the monitor does not receive a signal). Thank you in advance!
Hello. The problem is as follows. When you turn on the computer, it does not turn on, there is a black screen, the system unit is noisy. The fan of the processor and power supply is running. RAM is installed, all cables are working (tested on another PC), the monitor is working, on the mat. all cables are perfectly installed on the board. I tried to change the power supply unit, it did not help. I checked the processor, it is clean, no signs of warming up. RAM is clean too. I looked after the computer well. The connectors also work. I tried to install a new working video card, it did not help either. The problem arose after 2 months of inactivity. When turned on, nothing appears on the monitor, a black screen and that’s it. Mat. the fee does not squeak (it seems that it did not give it before) Help solve the problem, the problem arose on its own. I don’t want to throw it out. The craftsmen could not fix it, they say it is necessary to change the board, but they do not specifically know where the problem may be on the board. The board is not cheap, and the PC is not a new generation. Help solve the problem. Thank you in advance!
Desktop won’t load
Another common case: just before the desktop loads, the system freezes. Only the cursor is visible, which is moving, but the usual elements of the desktop are missing. This problem can arise for a number of reasons. This may be a consequence of the anti-virus program. Antivirus often removes a malicious file, but leaves the registry intact, in which changes have already occurred. As a result, you see a black screen instead of the desktop and a mouse pointer.
To fix this, take the following steps:
Launch the task manager (press Ctrl Alt Del). Click on “File”, and then “New task”.
In the line, enter the regedit command and click OK.
The registry editor will start, and in the left column you need to go to the HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrenTVersion \ Winlogon branch.
Here we are most interested in the Shell parameter, opposite to which the value explorer.exe should be. Pay attention to the userinit parameter. In its normal state, its string value should contain the address c: \ Windows \ system32 \ userinit.exe. Sometimes the user opens the registry branch and opposite Shell sees the virus.exe parameter. this is the result of the presence of malicious programs in the computer system. We just change the value to the correct one (explorer.exe), and if Shell is absent at all, then right-click on an empty area of the registry editor and select the option “Create string parameter”.
Close editor, task manager and restart your computer. With a high degree of probability, the next time the OS is loaded, the desktop will boot.
It cannot be ruled out that, after solving the problem, the situation repeats again. This is evidence of a virus that was not removed by the antivirus application. Use a proven solution. a program with an up-to-date signature database. Or invite a specialist to clean the system from viruses. But more often than not, it is enough to perform such actions only once, and the problem recedes.
Windows 10 won’t boot after update
Often, after installing an update, the system stops loading. In this case, you can get by with a relatively “little blood” by using the OS recovery function. To do this, you need to follow these simple steps.
- We press the Reset button on the PC or laptop.
- After the boot process has begun, press the F8 key several times.
- If everything is done correctly, a window with OS boot options will open.
- We need to select “Diagnostics” “System Restore”.
- Then just follow the instructions by clicking the “Next” button.
- At the stage when the system prompts you to choose the optimal rollback point, focusing on the date, we select the last point when the computer was still operational.
We are waiting for the system to roll back, after which we try to start the computer.
Windows 10 won’t start: looking for errors and fixing them
Imagine the following situation: yesterday the computer was working properly, you used the Internet, launched toys, surfed social networks, and today Windows 10 does not start.
For a large number of users, this is a familiar situation that has already had to be dealt with. If you have not encountered this yet, it will still be useful for you to know what to do if the operating system does not start. The tips in this article will help you avoid getting into trouble when your PC refuses to boot at the most critical moment.
I note right away that there can be a whole variety of reasons for this, and before proceeding with the elimination of the breakdown, you need to remember what preceded the unpleasant event.
You may have updated drivers, installed antivirus software, updated the BIOS, or connected new peripherals. This will help you quickly and accurately determine the cause of the malfunction, as well as quickly eliminate it. Next, I propose to consider a number of cases related to the refusal of Windows 10 to start on a laptop or personal computer. From this article, you will learn about the typical causes and solutions to the problem.
The computer takes a long time to boot up when turned on
A drop in the speed of a computer or laptop, as well as a decrease in system performance, is an inevitable consequence of many years of device operation. You can deal with this by occasionally reinstalling the OS or using various programs to speed up the PC that optimize the operation of Windows. If you do not do any of this, then the user will be faced with the fact that the computer will start to slow down or, as they often say, “dull”. When an excessively long download is inconvenient and uncomfortable, work on the startup list.
Open the task manager and go to the “Startup” tab. You will see a list of programs that run simultaneously with the start of Windows. It is necessary to disable unnecessary and unclaimed ones. Leave the most needed programs enabled. For example, you do not always need Skype running, so it is better to remove it from the startup list and launch it from the desktop if necessary. Each program from this list consumes a certain amount of system resources.
To deactivate the application, click on the name of the PCM and select the appropriate option. “Disable”. By cleaning up the list, you can see how the computer breathes more easily. But that’s not all. Defragmenting your hard drive won’t be superfluous.
I will not go into details and talk about the technical side of this process, I will only say one thing. you need to do defragmentation at least sometimes. Fortunately, a built-in tool is already provided for defragmentation in Windows: the user does not have to download and install anything.
We go into the explorer, then select “This computer” and click the RMB on the system volume (usually this is drive C).
Go to the properties, the “Service” tab and in the “Optimization and defragmentation of the hard drive” section, click the “Optimize” button.
In conclusion, select the required hard drive from the list provided and at the end of the process again click “Optimize”.
Be prepared for the time-consuming defragmentation. The speed of work completion depends on the general condition of the hard disk partitions, as well as the performance of the computer.
Do not forget to use utilities to clean up “garbage” and remove keys with errors from the registry. A regular tool is quite suitable for cleaning, but to work with the registry, choose proven programs.
A good solution would be to install a small utility called CCleaner. and the extra “garbage” will be removed, and the registry will correct. We carry out all these actions, for sure you will feel an increase in the speed of loading and work of the PC. If this does not happen, then, most likely, it’s time to update the “hardware”.
Completely black screen when booting Windows 10
Many Windows 10 version 1809 users have encountered a black screen for no reason. Microsoft has received tens of thousands of requests from ordinary users, who, after the 1809 update, have experienced all the hardships of dealing with a malfunction. It lies in a bug that appears on some computers.
On the specialized forums, there have been heated discussions and are still going on about an effective way to solve this error. But already now we can say that a rational method has been found to eliminate the black screen. the system recovery mode.
To start the computer or laptop, the user needs to go to the recovery environment. The main problem is that the boot time of Windows 10 has decreased in comparison with previous versions of the operating system, which means that the user has very little time to call the boot menu.
If fast startup is disabled in the computer power settings or in the laptop settings, you can call the menu by pressing the ShiftF8 keys. If you have an SSD installed or the Fast Startup option is enabled, you will need bootable media.
Insert the boot disk and restart your computer. After rebooting, a special window should appear in which we select “System Restore”.
Next, we need to find the “Command Line” section and run the registry editor regedit.exe. Since the error is related to invalid registry keys, we need to fix this case. Load C: \ Windows \ System32 \ config and assign any value.
Our next task is to open the HKML1 \ Setup branch and make the following changes: assign the cmd.exe value to CmdLine, and set the SetupType to 2.
In this simple way, we restore access to the task manager. It remains to insert the installation flash drive and run the setup.exe file. After restarting your computer, the black screen should disappear.
Why Windows 10 won’t start: top reasons
If we take any mobile or computer equipment, then we will always deal with two types of malfunctions. software and hardware. All this applies to a home computer or laptop, which has both software and hardware.
The software problem is primarily related to the change or absence of system and boot files responsible for starting the operating system registry keys. Any incorrect changes to the system files and registry will cause the system to malfunction. Therefore, if you do not fully understand what changes you are making, for example, in the registry, then it is best to refuse this venture. Otherwise, you need to be prepared for the fact that the OS will not be able to start.
Most often, software glitches are fixed at home. In addition, the problem may arise due to:
- installation of various “accelerators” and programs to optimize the operating system: they are able to change the registry keys that are responsible for launching;
- experiments with partitions of storage media (hard disks), namely, after formatting, compression, separation, the error “Bootmgr is compressed” may appear;
- the computer was turned off while installing Windows 10 updates;
- the result of malware activity;
- failure of the hardware driver, in this case, a “blue” screen usually appears with accompanying information, in which you can find the name of the device;
- the presence of “clumsy” applications in startup, the system does not boot at a late stage just before the desktop appears.
Hardware faults are more severe. Basic computer knowledge is not enough to eliminate them. Most often, the user has to seek qualified help from the wizard. It may be that the system has booted, but the user does not see it. Make sure the monitor is turned on. this is the case for a desktop computer.
You can understand this by the indicator on its body. Another situation: after starting the computer, it constantly reboots at a certain stage, or a “blue” screen with an error appears. Again: only a professional can deal with all the code designations. But most often the problem (we are talking about such cases) is faulty RAM.
- faulty or incorrectly connected system drive;
- the hard drive is connected to the wrong interface on the motherboard;
- breakdown of the power supply, peripherals, motherboard and other hardware components of the computer;
- in the BIOS settings, a USB flash drive is installed as the first boot device instead of a hard disk.
In about 8-9 cases out of 10, the breakdown is of a software nature. Hardware problems are encountered, but much less frequently, so if you are faced with such behavior of your computer, do not rush to despair and take drastic measures. Next, we will consider the specific reasons and situations for which the computer does not boot, namely the operating system.
Windows does not start when you turn on the computer
As you might guess, the inability of Windows to start after starting the machine can be due to a large number of faults and factors. The list of possible breakdowns is so wide that it is not always possible for an ordinary user to navigate in a difficult situation and establish the true cause of the device’s loss of an operational state.
Therefore, it will not be superfluous to provide a list of common mistakes and problems, as well as possible ways to eliminate them:
|Blue screen and the inscription INACCESSIBLE_BOOT_DEVICE||After rebooting the PC several times, press the F8 key several times, then select “Advanced Options”, “Troubleshooting”, then “Boot Options” and click the “Restart” button. After restarting, press F4, select “Enable Safe Mode”. If the problem is not solved, then go back to the “Advanced options” and already go to the “Startup Repair”.|
|Boot Failure or An operating system wasn’t found error||It looks like the bootloader is faulty. First of all, disconnect flash drives, memory cards, mobile devices, 3G modems from your computer. Then try to boot Windows again. If it does not help, go to BIOS settings and set the first system drive (usually drive C) as the main source of system boot (First Boot Device). The third solution is the Windows 10 boot loader repair method.|
|Computer goes to reboot after startup||Most often, swollen capacitors on the motherboard or a faulty power supply manifest themselves this way. Connect the unit to another PC and check its operation. If the motherboard is faulty, then there are only two solutions. re-soldering the capacitors or buying a new board.|
|After startup, blue screen and error 0x00000050||RAM error, perform a RAM test, it is best to replace the “broken” memory with a new die.|
|Error “The computer has not started correctly”||Go to “Advanced options”, “Restart”, press F6 several times to load Safe Mode, open the command line and enter the following commands: sfc / scannow; dism / online / cleanup-image / RestoreHealth; shutdown –r|
We have considered the most common errors and problems, but atypical situations can always arise. If you do not know how to deal with them. ask for help.
- Click WinX and select “Device Manager”.
- In the device manager, select the plug-in as a USB flash drive, keyboard or mouse.
- Right-click on it and select “Remove device”.
- Next, click on the “Action” tab and “Update hardware configuration”.
Conflict with old drivers
Older drivers may conflict with current ones. You will not see the old drivers as they are hidden, but we will remove them. For this:
- Click WinX and select “Device Manager”.
- Click on the “View” tab at the top and select “Show hidden devices”.
- If you connected a keyboard and the USB connection does not work, then expand the “Keyboards” column and delete everything that has a translucent look.
- Also, expand the “USB controllers” column and also delete everything that has a translucent look.
- Restart your computer or laptop and check if the USB port is working.
Editing filters for USB
Before performing this step, I recommend creating a system restore point. Click WinR and type regedit to open the Registry Editor. In the registry, go along the path:
- HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \
- On the right, if there are two parameters UpperFilter and LowerFilters, then remove them.
- Reboot the PC and the USB ports should work.
Third party software
Some software, especially security software, may block USB device connections. If a third-party antivirus, firewall, firewall or flash drive software is installed, remove them. Also, I recommend scanning the system for viruses with a scanner. like Zemana or DrWeb.
USB port does not work when a device is connected
If you have done the above methods and are sure that the USB port (s) on the computer or laptop itself are working, as well as the connected device itself is working, then below there will be methods that can solve a software or system problem.
Windows 10 system turns off power to the port to conserve power in laptop batteries. In some situations, this setting might not be configured correctly for desktops as well. Let’s check.
Click WinR and enter control.exe powercfg.cpl ,, 3. to quickly open Power Options. Find and expand the “USB Settings” column and set the value to “Forbidden” to temporarily disable the USB port.
How to fix not working USB ports on PC
The first thing to do. this is to exclude the equipment itself from the culprit. To do this, make sure:
- Self-connected equipment such as a USB flash drive, keyboard, mouse. workers. You can take another USB flash drive and connect it to the same port.
- If you connect your phone via USB, not all wires work as “data transfer”. Especially if you bought a wire on Aliexpress, then there is a good chance that it is only for charging. In this case, try a different wire.
- If you use different splitters as hubs, then connect your device directly to the USB port.
- Visually inspect the port on your computer or laptop for dirt or oxide. Also, inspect the connected USB device.
- Connect your device to other USB ports on your computer or laptop. If it works, then most likely the port itself is out of order.
- Remove all devices such as printer, mouse, flash drives, etc. from the PC ports and reboot the system. After that, connect the non-working one, and then in order.
- If the USB ports on the front of the computer are not working, then there is a good chance that they are not connected to the motherboard. In this case, you need to remove the side cover of the PC and see. You can use googol pictures to connect the front panel ports.
- If the USB ports do not work on the laptop, then remove the battery, hold the power button for 15 seconds to discharge the capacitors, and insert the battery back.
- Update Windows 10 to the latest version via Update Center.
USB ports not working on Windows 10 computer or laptop
When you connect a USB flash drive, keyboard, mouse or other devices to the USB port of a computer or laptop running Windows 10 or Windows 7, nothing happens, the USB port does not work. You start to insert the flash drive into other ports like USB 3.0 or USB 2.0, and the device does not initialize there either. There are many reasons why ports may not function, but they can be divided into two main ones: it is a hardware problem or a software problem.
If the problem is in the hardware, this means that the USB port itself or connected peripherals such as a flash drive, keyboard, mouse, etc. are out of order. In terms of software, the culprit could be a faulty driver, a virus, or third-party security software that might block initialization when connected.
Windows 10 apps not working
Many Windows 10 users experience tiled apps not launching, not working, or opening and closing right away. At the same time, the problem begins to manifest itself by itself, for no apparent reason. Often this is accompanied by a search that stops working and the start button.
This article provides several ways to fix the problem if Windows 10 apps are not working and avoid reinstalling or resetting the operating system. See also: Windows 10 calculator not working (plus how to install old calculator).
Note: As far as I know, the problem with automatic closing of applications after launch, among other things, can manifest itself on systems with multiple monitors or with ultra-high screen resolutions. I cannot offer solutions for this problem at the current time (except for a system reset, see Windows 10 Recovery).
And one more note: if, when launching applications, you are told that you cannot use the built-in Administrator account, then create a separate account with a distinguished name (see How to create a Windows 10 user). A similar situation when you are told that you are logged in with a temporary profile.
Reinstalling and re-registering Windows 10 apps
Attention: in some cases, following the instructions in this section may lead to additional problems with Windows 10 applications (for example, empty squares with signatures appear instead of them), keep this in mind and for a start, it is probably better to try the following described methods, and only then come back to this.
First of all, start Windows PowerShell as administrator. To do this, you can start typing “PowerShell” in the Windows 10 search, and when the desired application is found, right-click on it and select run as Administrator. If the search does not work, then: go to the folder C: \ Windows \ System32 \ WindowsPowerShell \ v1.0 right-click on Powershell.exe, select run as administrator.
Copy and type the following command into a PowerShell window, then press Enter:
Wait until the command completes its execution (without paying attention to the fact that it can produce a significant number of red errors). Close PowerShell and restart your computer. Check if Windows 10 apps are working.
If the method did not work in this form, then there is a second, extended version:
- Remove those applications that are critical for you to launch
- Reinstall them (for example with the command mentioned earlier)
Learn more about uninstalling and reinstalling preinstalled apps: How to uninstall Windows 10 built-in apps.
Additionally, you can perform the same action automatically using the free FixWin 10 program (in the Windows 10 section, select the Windows Store Apps not opening item). Read more: Fix Windows 10 errors in FixWin 10.
When finished, try starting applications again (if it doesn’t work right away, try restarting your computer).
Reset Windows 10 app
The August 2016 Anniversary Update for Windows 10 introduced a new option to restore apps to health if they don’t launch or otherwise work (assuming specific apps aren’t running, not all). Now, you can reset the data (cache) of the application in its parameters as follows.
- Go to Settings. System. Applications & Features.
- In the list of applications, click on the one that does not work, and then on the item Advanced options.
- Reset the app and storage (note that credentials stored in the app may also be reset).
After performing the reset, you can check if the application has recovered.
Checking the integrity of system files
In the command line running as administrator (you can run it through the menu using the WinX keys), run the sfc / scannow command and, if it does not reveal any problems, then another one:
Dism / Online / Cleanup-Image / RestoreHealth
It is possible (although unlikely) that problems with launching applications can be fixed in this way.
Additional Ways to Fix Application Launching
There are also additional options for fixing the problem, if none of the above described could help in solving it:
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Hello, I have such a problem Windows 10 pro version 1903, 3 times reinstalled 2 changed 1 official from microsoft after reinstallation, drivers and programs are inserted and immediately after restarting the computer, the task manager is blocked, then after a few days all system applications are blocked. And constantly when Windows starts, it will write this application cannot be launched in your computer, to start the application, contact the manufacturer. I just can’t fix it. And the antivirus permanently uninstalls the uTorrent pro program. I thought because of this such problems.
Some kind of mysterious situation
Do you install any antiviruses or memory cleaners? (in theory, they can play such a role)
Don’t call the user “Administrator”? (choose a different name during installation, if yes, under the built-in system user, which should be hidden, there are problems sometimes).
Hello. My programs start for a moment and immediately close. I can’t even open a calculator or watch a video. I tried everything that was written above. it did not help. I have been suffering with this problem for about six months.
And your username in the system is not “Administrator” by any chance (not user rights, namely the name)? If so, this may be the reason. And in any case, try to create a new user, go under it and check if there will be the same behavior?
I will join a topic with a similar problem. When a new user is created, all applications work. In general, I just switched to Windows 10 (dinosaur), and with the creation of a profile there are some troubles, the system is somehow unstable, here also the default applications do not want to work.
Like the previous commentator, I will ask: did you accidentally name your user (for whom it does not work) “Administrator”? If so, then most likely this is the reason. Since this “user” is a special hidden account with special features.
I have such a problem: when I log into the Xbox program on Windows 10 about 1909, nothing loads and I can’t log into my account
Faced this problem. I suspect that its root lies (in my case) in the disabled Windows firewall (including the service itself). I’ll try to turn it back on and test it, although of course I would like to be able to launch the calculator without the need to have the firewall turned on. it did not fall to me.
Why Windows 7 won’t start and how to restore startup
If a user has a problem when Windows 7 does not start on a computer or laptop, then this article will help solve this difficult task. Windows 7 sometimes cannot start due to errors occurring in the system after hardware problems, improperly installed software, malicious utilities, etc.
But the most common reason why Windows 7 sometimes does not boot is in the operating system itself.
What to do when it was not possible to achieve a positive result by following the instructions above?
If it was not possible to achieve success and the user has already reached this part of the article, then the problem cannot be classified as typical failures of the OS bootable distribution kit. You will need to do all the further steps in Windows Safe Mode. It is recommended to analyze disk “C” for the appearance of broken clusters.
To enter “safe mode” you need to do the following:
- In the process of starting the PC, click on “F8”;
- Boot methods will be displayed, where you need to highlight the line “Safe Mode”;
- Click “Enter”;
- Wait for the PC to load;
- Open command line;
- Type “chkdsk / r” and click “Enter”;
- Then click “Y”, thus. agree with Windows, which will recommend analyzing the disk after reboot;
- Wait until the end of the restart and disk analysis procedures;
- When the PC completes all the procedures, it will automatically restart the system;
- Done! If there are malfunctions in the functioning of the “C” section, the OS has already automatically corrected these problems and successfully booted.
What to do if the above instructions did not solve the problem?
To fix the problem when Windows 7 does not start, you need to use the OS CD:
- Insert the installation disc into the PC drive;
- Start the system from the disk (in the BIOS, the corresponding order of loading the system from the media is set);
- In the window that appears, click on “Apply recovery functions that fix problems with loading the OS” and click on “Next”;
- Then, in the “OS Recovery Options” menu, click on “Startup Recovery”;
- Wait until the system analysis is complete and the causes of the failures are eliminated;
- Reboot the PC;
- In BIOS, set the system to start from the hard disk (when exiting the BIOS, be sure to save the adjustments made);
- Restart the computer again;
- Done! Windows 7 will now boot normally.
Solution to the problem
In the case when all the initial stages of starting Windows 7 on a PC or laptop are carried out normally, but Windows 7 still does not start to the end, then usually novice users are confused. Although with detailed instructions, the question is: “What to do?” not even for beginners. If the cause of the problem is a hardware failure, then it will be indicated by the beep of the speaker of the laptop or desktop computer during the POST test. If so, the OS will fail to start.
But if the problem is of a software nature and the process stops at the stage of loading Windows 7, it means that the user is faced with the most common problem solved using the algorithm of typical actions.
Using the command line
If for some reason it was not possible to restore Windows using the installation disk, then there is another way to do this through the command line.
First, you need to take the steps indicated in the paragraph on restoring the normal load of the “Seven”. The only changes are that simply in the “System Recovery Options” menu, you now need to specify the section. “Command Prompt”.
Then take the following steps sequentially:
- In the command line field, type “bootrec.exe / FixMbr;
- Then click on “Enter”;
- Then enter “bootrec.exe / FixBoot”;
- Click the “Enter” button again;
- Reboot PC.
Instructions for action
You must use an OS recovery tool. During the PC startup process, if Windows 7 does not start, the system often advises the computer or laptop owner to choose boot options. If for some reason such an offer has not been received, then the user can independently open this menu by clicking on the “F8” button. Then proceed to restore the normal load of the “Seven”.
Next, you need to follow these steps:
- Set the pointer on the line “Computer troubleshooting” and press “Enter”;
- Then enter the login and code of the administrator of the computer or laptop;
- In the menu that appears, click on “Startup Recovery”;
- After that, consistently follow the instructions suggested by the system;
- After completing the recovery procedure, the OS will boot in normal mode.
Why Preventive Measures Are Important?
Windows 7 provides a special system that can make special reference points, with the help of which, if necessary, it is restored. By applying this protection function, even a novice user can always easily return the OS to a working state.
For example, in case of failures due to incorrect installation of applications, drivers and other utilities like codecs, or when errors appear due to adjustments to the registry.
Therefore, it is strongly recommended that you do not neglect this important system health function of creating restore points.
It should be noted that the “Seven” has the ability to allocate a fixed amount of memory on the hard drive specifically for such protection of the operating system. In Windows 7, the implementation of self-configuration of protection along with system data is also available for files, or you can do it separately.
Reset BIOS settings
This method is recommended to be performed, mixing with the previous one for greater efficiency. Here again, you will need to remove the battery, but in the absence of such an opportunity, you will only have to do a reset, releasing all the other steps that do not suit you.
- Follow steps 1-3 from Method 2, Option 1.
- Connect the power cord, but do not touch the battery. Go to BIOS. turn on the laptop and press the key that is suggested during the splash screen with the manufacturer’s logo.
Read more: How to reset BIOS settings
Occasionally, updating the BIOS version helps, but we strongly do not recommend this action to inexperienced users, since incorrect firmware of the most important software component of the motherboard can lead to the inoperability of the entire laptop.
Why Windows 10 laptop won’t charge
As you already understand, the reasons for the situation that have arisen can be different, from common to single.
The first thing you need to do is make sure that there are no problems with the cell temperature. If by clicking on the battery icon in the tray you see the “Charging not in progress” notification, the reason is probably overheating. The solution is simple. either disconnect the battery for a short period, or do not use the laptop for a while. Options can be alternated.
A rare case. the sensor in the battery, which is responsible for determining the temperature, can be damaged and show an incorrect temperature, although in fact the battery degrees will be normal. Because of this, the system will not allow charging to start. It is extremely difficult to check and fix this malfunction at home.
When there is no overheating, and charging is not in progress, we move on to more effective options.
Yes, even the battery has a driver, and in Windows 10, like many others, it was installed immediately when installing / reinstalling the operating system automatically. However, as a result of incorrect updates or other reasons, their functionality may be impaired, and therefore will need to be reinstalled.
- Open the “Device Manager” by right-clicking on “Start” and selecting the appropriate menu item.
Find the “Batteries” section, expand it. the item “Battery with Microsoft ACPI Compliant Control” or with a similar name should be displayed here (for example, in our example, the name is slightly different. “Microsoft Surface ACPI-Compliant Control Method Battery”).
When a battery is not listed in the device list, it is often a sign of a physical malfunction.
An action warning window will appear. Agree with him.
Some recommend doing the same with Microsoft AC Adapter.
As an additional solution. instead of restarting, turn off the laptop completely, disconnect the battery, charger, hold the power button for 30 seconds, then connect the battery, charger and turn on the laptop.
At the same time, if you install the software for the chipset, which will be discussed below, it is usually not difficult, with the driver for the battery it is not so simple. It is recommended to update it through the “Device Manager” by clicking on the PCM battery and selecting “Update driver”. In this situation, the installation will occur from the Microsoft server.
In the new window, select “Search automatically for installed drivers” and follow the recommendations of the OS.
If you unsuccessfully try to update in this way, you can search for the battery driver by its identifier, based on the following article:
In some laptops, the driver for the chipset starts to work incorrectly. At the same time, in the “Device Manager” the user will not see any problems in the form of orange triangles, which are usually accompanied by those PC elements for which drivers are not installed.
You can always use programs to automatically install drivers. From the list offered after scanning, select the software that is responsible for the “Chipset”. The names of such drivers are always different, so if you have any difficulties with determining the purpose of this or that driver, type its name into a search engine.
Another option is manual installation. To do this, the user will need to visit the manufacturer’s official website, go to the support and downloads section, find the latest chipset software for the version and bit Windows used, download the files and install them as usual programs. Again, it will not be possible to draw up a single instruction due to the fact that each manufacturer has its own website and different driver names.
Clearing CMOS Memory
This option sometimes helps out new owners and not so devices who do not know what to do if the laptop is not charging. Its essence lies in resetting all BIOS settings and eliminating the consequences of a failure, due to which it is not possible to correctly determine the battery, including a new one. For laptops, there are 3 options for resetting memory via the “Power” button at once: the main and two alternative.
- Turn off the laptop and unplug the power cord from the socket.
If the battery is removable, remove it according to your laptop model. If you have any difficulties, contact the search engine for the appropriate instructions. On models where the battery cannot be removed, this step should be skipped.
Press and hold the laptop power button for 15-20 seconds.
- Follow steps 1-2 from the instructions above.
- Hold the laptop power button for 60 seconds, then replace the battery and connect the power cord.
- Leave the laptop off for 15 minutes, then turn on and check if the charge is coming.
- Without turning off the laptop, unplug the power cord, but leave the battery connected.
- Hold the laptop power button until the device turns off completely, which is sometimes accompanied by a clicking or other characteristic sound, and then another 60 seconds.
- Reconnect the cord and after 15 minutes turn on the laptop.
Check if charging is in progress. In the absence of a positive result, go further.
Disable software restrictions
This method is for those who, in general, the laptop charges the battery, but does it with varying degrees of success. to a certain level, for example, to the middle or higher. Often the culprit for this strange behavior are programs installed by the user in an attempt to conserve power, or those installed by the manufacturer before selling.
Battery monitoring programs
Users often install various utilities for monitoring the battery charge themselves, wishing to extend the PC battery life. They do not always work properly, and instead of good they only bring harm. Disable or remove them by restarting the laptop for reliability.
Some software behaves stealthily, and you may not know about their existence at all, having installed it by chance along with other programs. As a rule, their presence is expressed in the presence of a special tray icon. Examine it, find out the name of the program and turn it off for a while, or even better, uninstall it. It will not be superfluous to view the list of installed programs in the “Toolbar” or in the “Settings” Windows.
BIOS / proprietary utility limitation
Even if you did not install anything, either one of the proprietary programs or the BIOS setting, which is enabled by default on some laptops, can manage the battery. The effect of them is the same: the battery will not be charged up to 100%, but, for example, up to 80%.
Let’s see how the limitation in proprietary software works on the example of Lenovo. For these laptops, the “Lenovo Settings” utility has been released, which can be found by its name through the “Start”. On the “Power” tab in the “Energy saving mode” block, you can familiarize yourself with the principle of the function. when the mode is on, charging reaches only 55-60%. Inconvenient? Disable by clicking on the toggle switch.
The same is easy to do for Samsung laptops in the “Samsung Battery Manager” (“Power management” “Extend battery life” “OFF”) and programs from your laptop manufacturer with similar actions.
In the BIOS, something like this can also be disabled, after which the percentage limit will be removed. However, it is important to note that this option is not available in every BIOS.
Why Windows 10 laptop won’t charge
If all else fails
The above recommendations are not always effective in troubleshooting the problem. This means more serious hardware problems, which cannot be eliminated by such or other manipulations. So why is the battery still not charging??
If the laptop is not new for a long time, and the battery has been used at least with an average frequency of 3-4 years or more, there is a high probability of its physical failure. Now this is easy to check with software. How to do it in different ways, read below.
In addition, it is worth remembering that even an unused battery over the years firstly loses 4-8% of its capacity, and if it is installed in a laptop, then wear continues to occur faster, since it is constantly discharged and recharged during idle.
Incorrectly purchased model / factory defect
It also happens that the marking is the same, all the methods discussed earlier have been produced, but the battery still refuses to work. Most likely, the problem here lies precisely in the factory defect of this device, and it also needs to be returned to the seller.
The battery can be physically damaged by various events. For example, problems with contacts are not excluded. oxidation, malfunction of the controller or other components of the battery. It is not recommended to disassemble, look for the source of the problem and try to fix it without proper knowledge. it is easier to simply replace it with a new copy.
Damaged power cord / other problems
Make sure the charging cable itself isn’t the culprit. Unplug it and check if the laptop is running on battery.
Some power supplies also have an LED that lights up when plugged into a power outlet. Check if this light is present, and if so, if it is lit.
The same light bulb can be found on the laptop itself next to the jack for the plug. Often, instead, it is located on a panel with the rest of the indicators. If there is no glow when connecting, this is another sign that the battery is not to blame.
On top of that, it may simply not be enough power. look for other sockets and connect the power supply to one of them. Do not rule out damage to the charger connector, which can oxidize, be damaged by pets or other reasons.
You should also take into account the damage to the power connector / power supply circuit of the laptop, but the exact reason for the average user is almost always impossible to recognize without the necessary knowledge. If the replacement of the battery and the network cable did not bear any fruit, it makes sense to contact the service center of the laptop manufacturer.
Do not forget that the alarm can be false. if the laptop was charged to 100%, and then disconnected from the network for a short time, when reconnecting it is possible to receive the message “Charging not in progress”, but at the same time it will resume on its own when the percentage of battery charging drops.