The battery has stopped charging on an HP laptop

The battery on the laptop has stopped charging

When a laptop battery suddenly stops charging, or the operating system cannot detect the presence of a battery, this does not necessarily mean that the battery is to blame. The problem may be caused by a software glitch in the laptop. It is possible that the problem lies in the settings of the BIOS (Basic Input / Output System). It is worth trying to restore the BIOS state to factory settings.

To do this, you will need to completely de-energize the computer in the following sequence:

battery, stopped, charging, laptop

Removing the battery from the laptop case.

Removing residual voltage from the motherboard. The last operation is carried out by pressing and holding the laptop power key for several tens of seconds.

Next, we connect the power supply (charger) in the absence of a battery and enter the BIOS menu. The entry is carried out in the interval between loading the BIOS and starting the operating system (the display shows text information on a black background). To enter the BIOS, press one of the keys: F2, F12 or Del (Delete).

In the menu that opens, you need to find the item for selecting the default settings. This item, depending on the computer model and the BIOS version, can be located on various menu tabs and is designated as Setup (Restore) Default or something similar. Select such an item, press the Enter key. Save the settings before exiting the menu.

Turn off the laptop, insert the battery, and turn on the device again. After the operating system is fully loaded, check the condition of the battery.

If the previous manipulations were successful, the operating system will show the level of the remaining charge and inform you that the charging process has begun. In case of failure, the problem lies in the battery itself.

Why does the battery stop charging on a laptop?

Most often, the battery ceases to hold a charge due to the depletion of a resource. Most lithium-ion batteries can withstand 800 charge-discharge cycles. The exact number of cycles cannot be determined due to unequal sessions of the device in offline mode. This is due to the fact that after each discharge the batteries lose some of their capacity. So even with a careful attitude to the battery, its capacity per year decreases by 15-20%. Most manufacturers claim a battery life of 2 years. After this period, it is recommended to replace the battery with a new one. Such a case is not covered by the warranty repair.

Another reason why the battery on a laptop has stopped charging may be the failure of one of the battery cells. Still, the manufacturers have not yet learned how to make exactly the same batteries. The battery charging is controlled by the controller built into the case, and if it detects that one of the cells is out of order, then the charging of the rest stops. Such a battery can be restored by replacing the defective cell. It is a complex process and it is best to seek help from a laptop repair service center.

Maybe the reason lies in the improper operation of the controller itself. Then you will also have to seek help from specialists.

The problem may also be with an external power supply that is not working properly. The power supply may supply low voltage, which will not be enough to charge the battery. Try using a different external power adapter for your battery.

The battery on the laptop may not charge due to mechanical damage, for example, loosening of contacts between the socket on the laptop and the plug of the charging wire, as well as an internal break or bend in the wire. Replacing the power supply should fix this problem.

Recently installed software (program) can also interfere with battery charging. You can solve the problem by uninstalling programs.

Removing or changing software settings

Often, laptop manufacturers install various utilities on their models by default. Among them are those that control the charging process. Some of them can be configured for maximum battery life. Usually, in this mode, the software does not allow the battery to fully charge.

In addition, users can install various optimization programs themselves. They take over a number of operating system functions, including battery operation. You can determine that you have a similar utility by the appearance of the battery icon in the system tray. It will differ from the standard used in the operating system. If you need a program to calibrate the laptop battery, we advise you to read the material at the specified link.

Laptop battery is connected but not charging

Quite a common situation when the battery on a laptop stopped charging during its normal operation. In this case, the battery is connected correctly and the power supply is known to be working. The no-charge message can be seen by hovering over the battery icon in the system tray next to the clock. What can be done in such a situation? The following solutions usually help:.

Why the laptop battery is not charging?

There are many reasons for not charging the laptop battery. They can be divided into two large groups. The first is related to the “hardware” of the laptop and the internals of the battery. And the second group includes malfunctions associated with the operation of the software. The faults of the second group can well be solved by the user.

  • Wear. Physical wear and tear of the battery. The battery is a consumable in a laptop. Sooner or later, the battery depletes its resource and in this case it must be replaced. Modern laptops use lithium batteries that have a lifespan of about 3 years;
  • Controller. The reason may lie in the battery controller. This is a microcircuit inside the battery that controls the charging and discharging process. If the battery cells have been heavily discharged (for example, the battery has not been used for a long time), then the controller may consider that they are defective. In this case, it will simply disconnect the elements from the outside world and the battery will not be charged;
  • Power Supply. The power supply unit of the laptop is faulty;
  • Power connector. Breakdown of the laptop power connector;
  • Power circuit. Malfunctions in the power supply circuit of the laptop motherboard;
  • BIOS. Problems related to settings or an outdated BIOS version;
  • BY. The problem may lie in various utilities that manage power and optimize laptop settings.

To eliminate “iron” problems with the motherboard and battery controller, you will have to contact the service. Certain skills and equipment are indispensable here.

But the rest of the problems can be solved independently at home. Below we will look at the most common situations.

Why the laptop battery won’t charge and how to fix the problem?

Many laptop owners face battery related issues. Often on the network you can find the question of why the battery on the laptop stopped charging. For some users, the laptop does not fully charge the battery or does not charge a new battery. In this article, we will try to deal with these problems, understand the reasons for their occurrence and how to solve them. Do not rush to change the battery right away. After all, the problem may not be in the battery, and then the replacement will not solve the problem, but will only entail unnecessary waste of money. First you need to figure out what the roots of the problem are. This is where we start.

Reset or update laptop BIOS

In some cases, a problem with battery charging occurs due to incorrect laptop BIOS settings. In this case, you need to reset the settings to factory defaults. How to do it? The following is the sequence of actions:

  • Disconnect the laptop from the mains and remove the battery;
  • In this state, press the laptop power button and hold it for 15-20 seconds. This is done to discharge the capacitors;
  • Connect the power supply to your laptop. There is no need to install a battery in a laptop;
  • After that, turn on the laptop and enter the BIOS. This is usually done using the Del, F2, or F12 keys;
  • In the BIOS, you need to find the option that is responsible for resetting the settings to factory settings. These options may vary from model to manufacturer. Look for something like Default Settings or Restore;
  • After that, you need to save the settings. This is usually F10 in BIOS, but not required;
  • Turn off the laptop by holding the power button for a few seconds;
  • Insert the battery into place and connect the power supply to the laptop and to the network;
  • Turn on the laptop and load the operating system.
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Checking running programs

To check the active utilities, you need to press the following key combination on the keyboard: “AltCtrlDel”. The Task Manager will open. Here we complete unnecessary processes, tk. when the system is active and the battery power is consumed more.

Battery-free safety

The laptop can function without a battery, but the following conditions must be met:

  • There must be a stable source of energy.
  • It is important to use a high-quality power supply, preferably a native one.
  • Connect to the network through an uninterruptible power supply.

Connecting a laptop directly to the network puts the entire system at risk, primarily the motherboard and hard drive. Serious voltage drops can burn the device or one of the components.

Such an outcome is not necessary, the laptop can be used without a battery for a long time without problems. During strong power surges, there is still a possibility of failure of the operating system. Therefore, you should solve the breakdown and restore the laptop to work from the battery.

Why the laptop battery does not work?

In this case, various situations are possible: a message stating that the battery is connected but not charging in the Windows notification area (or “Charging is not in progress” in Windows 10), no reaction to the fact that the laptop is connected to the network, in some cases. the problem is present when the system is running and when the laptop is off the charge is in progress.

New battery: why the laptop battery is not charging?

If these methods did not help and you decide to buy a new battery, an unpleasant surprise may await you here too. If a new laptop battery is connected but not charging, first of all, make sure that the marking of the new part matches the marking of the old one. If everything is correct, in most cases the algorithms described above help.

All of these methods help in most cases when the laptop battery is dead and won’t charge. When, after your “dancing with a tambourine”, the laptop still does not see the battery, intervention in the hardware will be required. perhaps the power controller has burned out. And it is better to entrust the procedure for its replacement to experienced specialists.

Battery specification:

  • Capacity. Measured in ampere-hours (Ah), the characteristic is indicated on the nameplate of the case. Actually, the battery life of the laptop depends on the capacity.
  • Internal resistance on laptops should not exceed 0.2 ohms. This allows the laptop to run stably even with a sharp increase in power consumption.
  • The number of batteries. Standard batteries have 3-6 cells built in. Devices of increased power contain 9-12 slots. Please note that a large battery is significantly heavier in weight and protrudes beyond the contours of the laptop, which causes the computer to rise slightly.
  • Battery Type. Two types of batteries are currently in use: lithium-ion. the most popular devices for laptops and ultra-thin lithium-polymer batteries (used in ultrabooks).
  • The model and brand of the laptop must be taken into account when choosing an original or compatible battery (notebook-battery.com.ua/power-supply).

Experts strongly advise to avoid buying used batteries. this is a “pig in a poke”. The acquisition can work for a couple of weeks and “fall asleep forever”, and no one will return the money spent.

The sequence for resetting the settings and configuration of the laptop:

  • Disconnect from the stationary power supply;
  • Disconnect the charger from the laptop;
  • Get out the battery;
  • Press the laptop power button and hold for about a minute;
  • Connect the charger to the laptop (without battery);
  • Start the device and go to the BIOS menu (Usually you need to press one of the buttons: F12, DEL, F2);
  • In the BIOS menu, find the item “SET DEFAULTS or Setup (Restore) Defaults”.
  • Apply the default BIOS settings and save before exiting;
  • Turn off the laptop (press the power button or hold it down for about 5-7 seconds);
  • Disconnect the laptop from the charger and insert the battery;
  • Connect the charger and start the computer;

After loading the operating system, check the battery status. If the reset is triggered, the system will determine the amount of remaining battery life or show the charge as a percentage. The most important thing is that it is written that it is “Connected, charging”. If this does not help, then most likely the battery has a problem or defect.

Battery Replacement

Replace the source if none of the above methods helped to get rid of the problem.

Laptop battery connected but not fully charging

Users worry why the laptop battery does not fully charge when it used to be 100%. In this case, the device can be pumped. Actions:

  • discharge the battery until the laptop is completely turned off;
  • put on charge (9 hours).

If the bleeding procedure does not help, the only solution is to replace the battery. It is sometimes very expensive to buy a battery, then the services will offer replacement of batteries.

Entrust this work to a specialist: independent intervention may not give results. Please note that after replacement requires a reset, calibration.

Charging can stop working for various reasons, you can do something yourself, but it is better to contact the socialists.

Laptop battery does not fully charge: what to do?

Manufacturers often shove various useful utilities onto the installation disc that serve to increase the performance of the device or its life. These include energy managers. These programs serve to extend the life of the battery, almost always at the expense of incomplete charging. This is the main reason why the laptop battery does not fully charge.

If your laptop’s battery charges 60 percent or less, it’s worth looking for and removing excess software. Typically, such programs contain the brand of the laptop in the name. For example, if the battery is not charging on an acer aspire laptop, you should look for the Acer Power Management utility, and if an asus laptop is not fully charged, then, accordingly, Asus Power Management.

To find these utilities, launch the Control Panel after clicking the Start button.

All software is located under “Programs and Features”

Select the utility that does not allow you to fully get the battery charge, and click the “Delete” button. Device may need to be rebooted.

Why the laptop does not charge the battery: method two

If this happens, and the charging is connected, the owner can help out by resetting the BIOS settings. This is explained by the fact that after a failure, the device may incorrectly detect the battery. This often happens if the user leaves a laptop or netbook connected without a battery, and also changes the “native” battery for a new one. To reset BIOS settings, you will need:

  • – Turn off device.
  • – Remove the battery (see above).
  • – Disconnect the charger from the network.
  • – Press the power button of the device and hold it for 60 seconds.
  • – Connect laptop to a power outlet without battery.
  • – Press the power button, enter the BIOS.
  • – Find the Load Defaults item (most often it is located in the EXIT menu). This will apply the default hardware settings, that is, the optimal ones for this device.
  • – When the BIOS prompts you to save the settings, click Yes, then turn off the device. To do this, just hold the power button for 10 seconds.
  • – Disconnect the charger, then insert the battery and turn on the device.
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Usually, after performing such a simple algorithm, Windows reports that the battery has been detected and is charging correctly.

Laptop battery not charging. what to check first

Users of portable PCs, such as laptops or netbooks, often face one common problem: when the laptop is turned on, the battery does not charge. At the same time, the LEDs work, the device does not display critical error messages and works almost normally. The only difference is that a message about the battery hangs in the tray: “connected, not charging”. How to make the battery on a laptop charge, we will consider in this manual.

A common glitch: the battery on a laptop has stopped charging

If the laptop writes: “the battery is connected but not charging”, it will not be superfluous to disconnect the battery and insert it back. To do this, just turn the device upside down and open one or two latches holding the battery. Remove the battery so that its connectors stop touching the laptop connectors, then insert it back. The device should work normally the next time you turn it on.

New battery: why the laptop battery is not charging?

If these methods did not help and you decide to buy a new battery, an unpleasant surprise may await you here too. If a new laptop battery is connected but not charging, first of all, make sure that the marking of the new part matches the marking of the old one. If everything is correct, in most cases the algorithms described above help.

All of these methods help in most cases when the laptop battery is dead and won’t charge. When, after your “dancing with a tambourine”, the laptop still does not see the battery, intervention in the hardware will be required. perhaps the power controller has burned out. And it is better to entrust the procedure for its replacement to experienced specialists.

If the portable PC has been used for a long time, then it is likely that its batteries could gradually fail and can no longer provide sufficient charge.

Help determine if specialized software can do this. Most manufacturers of equipment, in particular portable PCs and laptops, release special utilities for testing the state of power sources.

As a rule, they give out detailed information, among which there will be the following parameters:

  • working capacity;
  • voltage;
  • temperature;
  • charge level and others.

In addition to changing the characteristics of chemical elements, the problem may also be controller malfunctions. It is usually found on a special board inside the battery pack, or less often built into the motherboard of the laptop itself. Specialized software utilities from the manufacturer or third-party developers will help you to check it.

Charges but not fully

A situation when the battery is not fully charged may indicate such problems:

  • physical wear and tear of chemical elements;
  • failure of the controller;
  • actions of third-party utilities and managers.

In the first case, you can use the above-mentioned program methods for determining and diagnosing all important parameters. Based on the results obtained, you can determine their condition and the need for replacement.

Incorrect operation of the controller can also be determined using special programs or standard methods of some operating systems.

In the latter version, the problem may be that special utilities are running in the background that control the power supply of the laptop and the charging process.

As practice shows, sometimes equipment manufacturers or third-party developers offer software designed to adjust the parameters of a mobile PC’s power supply. Such utilities automatically change the charging process, as well as optimize the consumption and utilization of hardware power.

What browsers are there for the computer? details here.

By disabling third-party utilities for managing PC resources, you can correctly display the battery status and charge it up to 100 percent.

If this does not happen, you must follow the steps described below:

  • turn off the power;
  • disconnect the charger and remove the battery, if possible;
  • hold down the power button for up to 30 seconds;
  • insert the battery without connecting the charger;
  • turn on the PC and check the power indicators.

In the same way, you can repeat this set of steps, but turn on the PC without independent batteries and connect to the network. As a result of the actions taken, the residual voltage of all capacitors without exception on the board will disappear.

It is recommended that the installed software or the built-in power manager be switched to the optimal power supply mode. Use Economy or Best Performance modes should be disabled.

Power controller

Charging modern lithium-ion cells requires a special power mode, which is actually provided by a special control board. If the battery has been replaced during operation, especially from third-party manufacturers, and then there are problems with its use. the problems may be at the level of this component.

The most common ones are:

  • incompatibility with a laptop. Even suitable batteries from other manufacturers may have some electronic components that differ in characteristics and parameters;
  • a number of equipment suppliers are especially careful to eliminate the use of counterfeits and build in protection against them even at the level of autonomous power sources. Counterfeit components simply won’t function on such a computer;
  • reversed polarity on the board due to defective or counterfeit products. It is recommended to be extremely careful when using components from little-known suppliers, as the quality of their workmanship may be poor.

You can find out why the failure occurred, as well as check its serviceability, using the same testing utilities or separate programs that analyze its indicators in more depth.

What to do, the laptop battery has stopped charging

The main advantage of laptops over stationary PCs is their high mobility and the possibility of autonomous operation. It can be ensured by capacious and efficient current sources, on the parameters of which the duration of the laptop depends.

The laptop battery also contains dedicated controllers. Very often you can encounter a situation when, on a completely serviceable device, it suddenly begins to behave strangely. its charge drops rapidly even with rather economical use, or the battery on a laptop does not fully charge.

Most of these situations can be associated with an incorrect charging process or failure of components of the laptop’s electrical circuit.

Driver Errors

The reason why the charging process is not taking place may be due to the operating system’s power driver. You can fix this problem by reinstalling the driver or disabling it.

If the operating system used is Windows, then all the necessary settings are located in the appropriate section “Control Panel”.

  • go to the “System” menu;
  • select “Device Manager”;
  • then select the “Batteries” tab;
  • the list will contain one or several “Microsoft ACPI Compliant Batteries”. select the required one;
  • in the tab with the properties of this component, you should find information about the driver and reinstall it.

After these steps, you can try to change the power supply mode by standard means of the operating system and restart the computer.

The battery may not be the problem

The difficulties that have arisen with the power supply do not always lie in the autonomous power source. This can be determined at the stage of inclusion. In the event that the device suddenly stopped giving signs of life when turned on, you need to pay attention to the integrity of the electrical circuit of the portable charging, as well as to the outlet to which it is connected.

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To begin with, it’s worth examining the situation, adhering to a simple algorithm:

check the connection of the cords and the correctness of the connection of the connectors;

determine the absence of problems with the power supply and cable;

It often happens that a disconnected wire or a network cable that is not fully inserted into the connector leads to a rapid discharge. Particular attention should be paid to the integrity of the cable itself, since its regular use can lead to deformation of the wires near the connectors and the subsequent breakage of the contacts.

If the issue has not been resolved, then it is obvious to assume that there are certain problems with the power supply. You can check the electrical circuit yourself using a special tester.

To check if the charger is working properly, you can use the same one from another laptop PC. If, when connected, the laptop also does not show signs of life, then a breakdown in itself or in autonomous power supply.

What to do, the laptop battery has stopped charging

The main advantage of laptops over stationary PCs is their high mobility and the possibility of autonomous operation. It can be ensured by capacious and efficient current sources, on the parameters of which the duration of the laptop depends.

The laptop battery also contains dedicated controllers. Very often you can encounter a situation when, on a completely serviceable device, it suddenly begins to behave strangely. its charge rapidly drops even with rather economical use, or the battery on a laptop does not fully charge.

Most of these situations can be associated with an incorrect charging process or failure of components of the laptop’s electrical circuit.

Charges but not fully

A situation when the battery is not fully charged may indicate such problems:

actions of third-party utilities and managers.

In the first case, you can use the above-mentioned program methods for determining and diagnosing all important parameters. Based on the results obtained, you can determine their condition and the need for replacement.

Incorrect operation of the controller can also be determined using special programs or standard methods of some operating systems.

In the latter version, the problem may be that special utilities are running in the background that control the power supply of the laptop and the charging process.

As practice shows, sometimes equipment manufacturers or third-party developers offer software designed to adjust the parameters of a mobile PC’s power supply. Such utilities automatically change the charging process, as well as optimize the consumption and utilization of hardware power.

By disabling third-party utilities for managing PC resources, you can correctly display the battery status and charge it up to 100 percent.

If this does not happen, you must follow the steps described below:

disconnect the charger and remove the battery, if possible;

hold down the power button for up to 30 seconds;

insert the battery without connecting the charger;

turn on the PC and check the power indicators.

In the same way, you can repeat this set of steps, but turn on the PC without autonomous batteries and connect to the network. As a result of the actions taken, the residual voltage of all capacitors without exception on the board will disappear.

It is recommended that the installed software or the built-in power manager be switched to the optimal power supply mode. Use Economy or Best Performance modes should be disabled.

Typical battery problems

As you know, over time, the characteristics of chemical current sources fall, and this process is irreversible. One of the important parameters is the number of recharge cycles, in modern laptops it is about 700 times. This means that if the portable PC is connected to the mains every day, then it will function properly for at least about two years.

If the portable PC has been used for a long time, then it is likely that its batteries could gradually fail and can no longer provide sufficient charge.

Help determine if specialized software can do this. Most manufacturers of equipment, in particular portable PCs and laptops, release special utilities for testing the state of power sources.

As a rule, they give out detailed information, among which there will be the following parameters:

In addition to changing the characteristics of chemical elements, the problem may also be controller malfunctions. It is usually found on a special board inside the battery pack, or less often built into the motherboard of the laptop itself. Specialized software utilities from the manufacturer or third-party developers will help you to check it.

Connected but not charging

The most common problem with laptop battery life is that it is connected to the network, functions properly, but does not charge. This indicates that the electrical circuit of the laptop and the charger is working, at least in terms of supplying electricity to the PC itself, but there is a problem with the controller. There may be several reasons why the battery is connected but not charging.

The laptop battery pack contains, as a rule, several elements. from 3 to 12 pieces. If one of them turns out to be defective or breaks down prematurely, then it is likely that the entire electrical circuit has been broken and needs to be replaced. With a sufficient level of knowledge, this procedure can be done independently, having correctly selected the necessary elements according to the parameters.

Do not neglect the need to regularly check the physical condition of the contacts. Over time, they could oxidize or become clogged, which leads to poor surface contact and malfunctions.

In this case, it is necessary to wipe all contacts with a stationery eraser.This procedure must be done carefully, in order to avoid damage to the contacts themselves and elements located in the neighborhood.

Power controller

Charging modern lithium-ion cells requires a special power mode, which is actually provided by a special control board. If the battery has been replaced during operation, especially from third-party manufacturers, and then there are problems with its use. the problems may be at the level of this component.

The most common ones are:

incompatibility with a laptop. Even suitable batteries from other manufacturers may have some electronic components that differ in characteristics and parameters;

a number of equipment suppliers are especially careful to eliminate the use of counterfeits and build in protection against them even at the level of autonomous power sources. Counterfeit components simply won’t function on such a computer;

reversed polarity on the board due to defective or counterfeit products. It is recommended to be extremely careful when using components from little-known suppliers, as the quality of their workmanship may be poor.

You can find out why the failure occurred, as well as check its serviceability, using the same testing utilities or separate programs that analyze its indicators in more depth.