Laptop Stopped Seeing Hard Drive

External hard drive and user data?

Personal computers play an important role in every person’s daily life. They are used by us for work and play, communication with friends and communication. In addition to personal computers, additional computer devices have been developed that complement and expand the possibilities of using computer technologies for everyone. They greatly simplify any production process, allow you to create, manage, edit and share any project, document, spreadsheet, presentation, etc. Also computers allow you to receive and send correspondence via e-mail; Process, View or listen to a variety of images, video streams or music; upload, download or share any information over the network; get the latest news and chat with friends on social networks and much more.

A huge amount of information is constantly stored on personal computers and is used by us constantly when necessary. Various storage devices are used to save data: hard drives and solid state drives, external drives, memory cards, etc. Additionally, computer users can store their information remotely on the Internet on various cloud storages, download, upload and share it at will at any time. You can also use various online services and applications for exchange.

However, no matter how such methods of storing and exchanging information are not available, users continue to use external drives and drives. Thanks to them, the user always has the information he needs and can use it at any time.

External drives. “USB sticks” or external hard drives. are very convenient and fairly easy to use. But, as often happens, at some point, the unexpected may happen. In some cases, you can connect your drive to a Windows PC or a second device using the USB port and find that the hard drive is NOT recognized. This problem can be caused by partition problems on your external drive, wrong file system, corrupted USB ports, driver problems in Windows, or other options. In the worst case, the disc itself may simply be permanently damaged.

The following described steps will be the same for both “USB” flash drives and large external hard drives, Which work in a similar way.

Additionally, you can view our “Windows 10, 8, 7 Can’t See Hard Drive or SSD. How to Connect”. It will help you if, after reinstalling Windows, one of the hard disk partitions is no longer displayed in Explorer, or the new hard disk installed in your computer is also not displayed, although it is visible in the BIOS settings.

How to fix Windows 10 external hard drive?

Read how to fix an external hard drive that is NOT recognized by Windows. Reasons and solutions for the problem of unrecognized disk. In this guide, we will try to describe the problem of not recognizing an external drive in the Windows 10 operating system and present Possible solutions.

Possible causes and solutions to the problem of NOT recognizing the disk

If Windows does not see your disk at all, then there may be a problem with your computer’s USB port hardware, a problem with the driver, or you may just have a Bad Disk.

First, unplug the drive from the “USB port” and try plugging it into the second “USB port” on your computer. If it works in one “USB port” but doesn’t work in the other, then your “USB port” is likely broken. If you connected the drive via a “USB hub” (a device that allows you to increase the number of “USB ports” and provides the ability to use them simultaneously), then try connecting the drive to your computer directly. Some “USB Hubs” may NOT provide enough power to run an external storage device.

If the drive does NOT appear in the Disk Management window even after you have removed the USB Hub and plugged the drive into a second USB port on your computer, it is difficult to tell exactly if your drive is bad or perhaps the computer itself is experiencing certain difficulties. If you have another computer nearby, try plugging the drive there to see if it is found there. If the drive doesn’t work on whatever computer you connect it to, then it is likely completely damaged and will need to be replaced.

If the disk is detected and works on the second computers, then there is a high probability that the Windows operating system has problems with the drivers for your disk. You can check this using the Device Manager application, which can be opened in various ways. The list of ways to access the application is quite large, but we will describe only three of them.

Method one: Right-click on the “Start” button located on the “Taskbar” or press the Windows X keyboard shortcut together and open the pop-up menu. Select the “Device Manager” section from the list of available applications.

Method two: Open the Run dialog box, for example, pressed the Windows R key combination together. In the “Open” prompt, enter the command “devmgmt.Msc” and press “Enter” or the “OK” button.

Method three: Open the Computer Management application window as described earlier in this guide. In the left pane of the window, go to the following address: “Computer Management (Local) “-” Utilities “-” Device Manager “.

Find the Disk Drives section and check for any device with a yellow exclamation mark next to it. This labeling of a disk device means that the Windows operating system has a problem with the driver for that device. Right-click the device with the yellow exclamation mark, select the Properties section and see the error message. This message can help you fix the problem. you can search the Internet for a solution to the indicated error and fix the problem.

However, not all problems are easy to fix, and they can be difficult enough to fix. If the problem is recent, you might want to start the system restore process to its original state using the internal tools of the Windows operating system. Or go to the “Driver” tab in the properties window of the problem disk. Then you can use the Update Driver button to install a new updated driver for your device. Or use the rollback button to undo any changes and revert the previous driver. Or use the “Remove device” button to remove it from your system, and enable the Windows operating system to reinstall the driver on its own, and configure it correctly when reconnecting the drive.

Do not forget to press the “OK” button or the “Enter” key on the keyboard to save the changes made.

Does the drive show up in Disk Management?

First, you need to check if the Windows operating system detects your drive when it is connected. Connect your removable disk to your computer. If it is an external hard drive, you may need to turn the hard drive power switch to the “On” position to activate it. Some heavy duty removable hard drives may even need to be connected using a separate power cable before they work.

Then open the disk management tool provided in the standard set of Windows operating system applications. This tool allows you to take complete control of all disks and partitions located on your computer, internal and external, currently connected. Disk Management can be opened in a variety of ways, but we will only show you a few of them. Choose any method of your choice for further use.

Method one: Press the Windows R key combination together and open the Run Dialog Box. In the Open prompt, enter diskmgmt.Msc, then click OK or press Enter on your keyboard. Disk Management will open.

Method two: On the desktop, find the shortcut of the file explorer “This PC” and right click on it. In the menu that opens, select the “Management” section from the list of available actions.

The “Computer Management” application will open, which presents all the main elements of control and configuration of computer parameters. In the left pane of the window, select the “Disk Management” section, located at the following address: “Computer Management (Local) “-” Storage Devices “-” Disk Management “.

Method three: Right-click on the “Start” button located on the “Taskbar” in the lower left corner of the desktop, or press the keyboard shortcut “Windows X” together and open the pop-up menu. In the list of available applications, select the “Disk Management” section.

You should see your external drive in the Disk Management window. And even if It doesn’t show up in your computer’s file explorer because it doesn’t contain any sections, it should show up here.

If you see your drive here, then you can skip straight to the last section of our guide, where we’ll show you how to format it correctly so that Windows or other devices can access and recognize it.

If your disk is NOT displayed in the Disk Management application, then go to the next section of the manual, where we will try to determine the reason why your disk is NOT recognized.

Partitioning and formatting the disk

You can use the standard Windows Disk Management application to fix partition and file system problems on your drive. If you see that the selected disk is NOT partitioned and is marked with “Not Allocated”, then you will have to create a new partition on it. This will allow devices based on “Windows” or other operating systems to use it.

Use any of the above methods and open the Disk Management application. Then Right click inside the unallocated space of the connected device and select “Create Simple Volume”.

This will launch the Create Simple Volumes Wizard, which will offer you assistance in creating a volume on disk. Click the “Next” button to continue.

Then select the volume size within the minimum and maximum values. Typically, the wizard sets the default size of a simple volume based on the characteristics of your disk. Click the “Next” button to go to the next wizard page.

Assign a drive letter and click Next.

Select whether you want to format this volume and what formatting options you want to use, or not to format it, checked the appropriate box. By default, you will be prompted to format the volume, you only need to choose which file system you will use. Click the Next button and go to the last page.

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Here in the main window you will see all your selected options, click the “Finish” button and complete the process of creating a simple volume. If you want to change something, then Use the “Back” button to go to the desired page of the “Simple Volume Wizard” and make the required changes.

If your disk is partitioned, but you still don’t see all kinds of it in File Explorer, then make sure you assign a drive letter to it in order to access it in the Windows operating system. As we described above, this happens automatically, but if you manually canceled the drive letter, then the drive may NOT be displayed and be inaccessible in the Windows system.

To assign a drive letter Right-click the removable disk partition, select “Change drive letter or drive path.”.

Click the Add button and then Assign a new drive letter by Choosing your own or Using the default. For example, assign the drive letter “D” and it will be reflected in the file explorer under the specified letter. Then click the “OK” button to save the changes.

In SEPARATE cases, the disk can be partitioned, but it can have the wrong file system. For example, you can format the drive to be an “ext4” file system from “Linux” or an “HFS Plus” file system from a “Mac”. The Windows operating system cannot read such file systems. Therefore, reformat the disk to a newer NTFS file system or an older FAT32 file system so that Windows can recognize it.

To reformat a partition, Right-click on it, select the “Format.” section and select the desired file system.

Please note that the formatting process will erase all files on your disk. Therefore, if you want to save all important files, then Connect the disk to the file system on which you formatted the disk earlier (for example, if you formatted the disk on a computer with “Linux” or “Mac”, then Connect it to a computer with the appropriate management) and copy your important files before proceeding.

If you cannot access the disk from another device, such as a DVD player, SMART TV, game console or media center, then the disk may be formatted with the NTFS file system. Many devices, even Microsoft’s own Xbox 360, cannot read NTFS from Windows. They can only access drives formatted with the old FAT32 file system. To fix this problem, simply reformat the NTFS partition again to FAT32. The drive will now be recognized when connected to such devices.

Note that this process will delete files on your external drive. Therefore, if necessary, copy the files from the disk to another device.

Press the “OK” button or the “Enter” key to start the reformat process.

By following these steps, you should be able to resolve most of the disk recognition problems you may encounter. If the drive is NOT recognized by any computer to which it is connected, and never appears in the Disk Management application window, then it may be completely damaged and you just need to replace it.

Have you ever taken any steps to fix problems with disk recognition? Let us know or leave your comments under the article, which methods helped you.

Settings problems

Often, events such as a sudden power outage lead to significant operational disruptions. In this case, the operating system shuts down in an abnormal mode and this leads to a failure in the settings of not only Windows, but also the BIOS.

  • If the laptop does not see the hard drive, most likely the operating system will NOT boot.
  • If the computer tries to start, tests will appear, it is possible to enter the CMOS settings, you must first see if the BIOS device is detected. It is possible that it was accidentally disabled at the BIOS level. Then you just need to change off to on.
  • The reason for invisibility may also be its incorrect configuration in the BIOS.

If this does not help, you need to try to reset the BIOS settings, then restart the computer. If the problem was with the BIOS, the hard drive will appear and Windows will start loading.

For deeper violations, reinstalling the operating system can help solve the problem. In modern models, there is sometimes an option to reset the system to factory settings. If not. Use an installation DVD or bootable USB stick.

A bootable USB flash drive can also be created in advance using a special function and stored just in case, because the Windows boot disk may not be included with the laptop.

Sometimes the prerequisite for the invisibility of the hard drive can be itself in the device manager. In this case, you must disconnect the hard drive connector. Then turn on the laptop and clear the device manager from all memory drives. Then reconnect the hard drive and wait until the system detects it itself. After that, you just need to confirm the connection of the new equipment. If after disconnecting and connecting the device is NOT found, it must be found forcibly by updating the shoe configuration.

The laptop does not see the hard drive: instructions for solving the problem

According to the specialists of the service centers, the most common prerequisite for a laptop not seeing the hard drive is physical damage to the hard drive itself. The fact is that it is a rather fragile structure, and not protected from mechanical stress.

It is enough to drop the laptop even from a low height, as the hard drive breaks. In this case, the screen matrix, motherboard and keyboard can continue to function normally.

Not only falling, but also strong vibration can cause malfunctions. For example. concussions while riding in a train or electric train, with sudden braking of a car.

Ideally, it would be good to check the device’s performance by replacing it with a known working analog. Unfortunately, at home, such an opportunity is extremely rare.

The good news is that nowadays hard drives are produced in huge quantities and their market value is constantly decreasing. Therefore, purchasing a new hard drive will NOT break time in your budget. And technically, replacing a disk in a laptop is quite within the power of a user with average technical skills.

If the laptop does not see the hard drive, this may be due to overheating of the equipment. If the cooling air ducts are blocked when the laptop is unsuccessfully placed on a soft surface. Or if the computer is used lying on the couch, holding the laptop on your lap. all this can lead to a disruption in the cooling system.

Dust accumulated inside the case often leads to overheating of the laptop. Contamination occurs especially quickly in dusty rooms or when using a laptop in the open air, in parks, in the country, and so on.

If you have to use a computer in extreme conditions, it is advisable to purchase a device specially protected from dust and shock. Although, such devices are significantly more expensive than conventional samples.

If it overheats, you need to turn off the computer, let it cool down and try to turn it on again. If the malfunction repeats, then it is not a matter of cooling.

Internal faults

The disappearance of the hard drive from the laptop system may be due to malfunctions of the motherboard. Most often this is due to the problems of the south or north bridge. A common malfunction of controllers is contact closure and burning. These problems can be found by disassembling the laptop and carefully examining the motherboard.

Such malfunctions cannot be eliminated at home. We’ll have to take the computer to the Repair Shop. Difficulties with laptop repair stem from their compactness and monoblock design. A laptop cannot be diagnosed and repaired by simply replacing functional modules, as is usually done in stationary computers. In a laptop, most of the connection is NOT made with connectors, but soldered. Therefore, the repair involves the use of Special devices and special tools.

If nothing is spinning by ear in the hard drive, the heads probably stick. In this case, do not bang on the laptop, hoping that the sticking of heads will stop. All the same, even if the computer starts working, the malfunction will surely repeat soon and then there will already be a possibility of losing valuable data. Better to replace the disk with a new one in time.

The laptop does not see the hard drive. why the HDD does not work and what to do

Any malfunctions with a laptop can cause a lot of inconvenience to users. This is especially true for situations in which the laptop does not see the installed hard drive. Such a problem significantly limits the capabilities of the device and does not allow using it to solve the necessary tasks.

The laptop does not see the drive

Software malfunction

A software malfunction suggests a malfunction of any program or procedure responsible for recognizing the drive by the laptop system. Such breakdowns can be caused by various reasons associated with both damage to specific files and a malfunction of the firmware used.

What to do if the disk becomes invisible

If the hard drive is no longer displayed in the system, it is necessary to carry out a number of procedures for checking and restoring.

If the disk is NOT detected in the BIOS. diagnostics and test on another device

If the BIOS does not see the hard drive, the problem is most likely a hardware problem. In this case, it is advisable to disassemble the laptop and get the hard drive for further diagnostics.

Victoria program for diagnosing a hard drive

To remove the hard drive from the case, you will need to Unscrew the mounting screws and disconnect the ribbon cable connecting the device to the motherboard. At this stage, it is recommended to additionally clean the contacts from oxidation products (a popular problem on older models).

Diagnostics is carried out on another computer. In this case, it is advisable to use a special SATA to USB adapter, widely available on numerous trading platforms.

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The check is best carried out using the Victoria program or similar software. The procedure Takes NOT more than 10 minutes, and the results will provide complete information about the status and possible malfunctions.

Why the laptop stopped seeing the hard drive

There are many reasons why the computer cannot recognize the drive. They are all divided into software and hardware.

Manufacturing defects

Factory defect of the drive

Despite the high level of quality control, even the most famous hard drive manufacturers come across products with a factory defect. over, this drawback may not manifest itself immediately, but several months after the start of operation. It is extremely difficult to predict or prevent such a breakdown.

But in order to minimize the risks of a factory defect, it is advisable to purchase hard drives only from well-known manufacturers, which provide a guarantee for their products. And even if a hard drive stops working properly, it can always be repaired or replaced. You should NOT buy drives from lesser known brands. Saving in the bottom line leads to even more significant spending.


During operation of the laptop, the parts of the device will inevitably heat up. And if the system does not provide for a good cooling system, regular heating of the hard drive to high temperatures can lead to its degradation. As a result, the hard drive starts to work with a characteristic click or stops being displayed in the system at all.

Also very useful are programs that monitor the status and temperature of the drive. If the indicator exceeds a certain upper limit, the system will immediately notify the user about it. Here you need to turn off the laptop and let it stand unplugged for a while until the elements cool completely.

Viewing BIOS information

BIOS information

First, you should make sure that the disk is detected in the BIOS, since, otherwise, all other manipulations will turn out to be meaningless.

In most cases, information about the connected hard drives is displayed on the main screen of the BIOS. The user can get to this screen after pressing the corresponding button while turning on the laptop (F2, Del, F8 or others, depending on the device model).

The drive is designated by the words Storage, Hard Disk or abbreviations HDD, SSD.

How to replace a hard drive

What to do to replace the hard drive:

  • Disassemble the laptop so that you can access the old hard drive. Disassembly process may differ on different models.
  • Here is the drive, disconnect the ribbon cable.
  • Unscrew the fixing screws.
  • Remove the old drive, and insert a new one in its place (it is important to choose an element of the same dimensions).
  • Connect the loop to the disk.
  • Reassemble the laptop in reverse order.

Now you need to turn on the computer and enter the BIOS. The new hard drive should be displayed in the appropriate paragraph. If the system does not see the new hard drive, manual formatting may be required.

Why your laptop can’t see the hard drive?

Hello! A modern person probably no longer imagines his life without a computer or laptop. Such a device is no longer a novelty, it is a necessary tool for every day. People need laptops not only for work, but also for all kinds of entertainment. However, there are situations when they fail. Usually laptop breakdowns occur unexpectedly, in the most inconvenient moments. And often help in solving is needed immediately, and contacting specialists entails a rather noticeable loss of time.

Therefore, today I will tell you why the laptop does not see the hard drive, so that you immediately know where to look for this problem. To deal with this on your own, you need to decide for what reasons this can happen.

The hard disk drive (HDD) is the main storage for all information on a laptop. If there are any problems with it, the system simply will not be able to start, and the corresponding message “Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key” will appear on the screen or something close to this.

Why the laptop stopped seeing the hard drive?

The following are the main reasons why this problem may occur.


If this is the case, the problem might be in the software. This usually happens when installing a Windows operating system, which simply may NOT contain the required driver. To fix the situation, you will have to use the Internet. Downloading the driver Install in the root folder, and the problem is solved.

Please note that in order to write the driver, you must use the same drive from which you are installing Windows. If an optical disk is used as a medium, you can connect a USB flash drive to the device, but which will have the missing software.

Mechanical damage

One of the reasons may be mechanical damage to the hard drive. For example, the laptop fell or was exposed to strong vibrations, the device turned out to be overheated, etc. First of all, in this case, you need to remove the hard drive from the laptop and insert it into another device. If the system cannot see the hard drive there, then the problem is still in the hard drive. When the hard disk is working on another device, therefore, there is another cause of the problem.

But to begin with, no matter how strange it may sound, Lean the laptop upside down to your ear and listen. Do you NOT hear any strange sounds such as Clicks, Cracks, etc. I had this problem on my laptop. In total, it turned out that my disk was covered.

Unfortunately, the data that is stored on this hard drive may NOT be recovered, or there will be a chance to do it for a lot of money. Therefore, I highly recommend making backups of all essential files. I got burned like that once. The information was restored, but not all.

But if it did happen, then before changing anything, use a utility, such as LiveCD or Alkid Live CD. These utilities create an emulation of the operating system if suddenly there is a problem with your HDD or a problem with Windows. From this emulation, you can at least pull the data you need. I will talk about this in one of the following articles, if you are interested.

But still, whatever one may say, the main and least expensive way to fix this problem is to replace the HDD with a new one.

Checking BIOS settings. A hard drive is usually labeled Drive, but this is not always the case. So, the course of action should be as follows. In the basic I / O system, you need to find the partition that is responsible for the operation of hard drives. Check, in the settings of the hard drive there should be the Enabled or ON parameter, but NOT NONE.

You can open the settings immediately after restarting the system. To enter them, you need to press F4 or F2, however, on some computers there may be a different key combination. Sometimes it happens that the problem is in the settings. They just get knocked down and need to be manually fixed.

When you enter the BIOS, a special table opens, which displays all connected devices. If the hard drive does NOT appear in the BIOS, it is likely damaged or not connected. And if there is no way to repair it, you will have to purchase a new hard drive.

Motherboard problems

In such cases, you should contact the service center. There may be a burnout of the contacts, which are connected to the hard drive, or a breakdown of the south or north bridge. It is simply impossible to do this without Special knowledge in electronics. Replacing the motherboard is considered the worst and most inconvenient solution.

But in any case, if you have Special knowledge, then either contact the knowledgeable people, or the service center. Diagnostics are usually not that expensive. And then they will tell you the case. If the HDD is broken, then replace it with a new one. If the problem is software, then either try to solve it yourself according to the recommendations, or let the service do it for you for an additional fee. But most likely you will be told that you need to reinstall the Windows operating system.

But if the laptop does not see the removable hard drive, then there may already be completely different reasons. I will write in them in one of the following articles.

Many masters, lately, agree on one more thing: hard drives for laptops (2.5) with a size of 1000 gigabytes or more break down much more often than their brothers of 500 GB or less. Well, this is just a note. By the way, how much volume do you have? I just had a terabyte.

Thus, in situations where your laptop cannot recognize the hard drive, before doing anything, determine the root cause of this happening. By following the instructions above, it won’t be difficult at all. Once determined, start your actions.

Well, that’s all for me. Be sure to subscribe to my blog updates and also follow me on social networks. Good luck to you. Bye Bye!

What to do if the BIOS does not see the hard drive

Often, computer owners have problems with disk recognition. This is done by the BIOS environment. She is responsible for configuring the motherboard and finding equipment connected to it. There are several main problems why the BIOS does not see the hard drive:

  • Physical damage to the HDD;
  • Connection problems with the motherboard;
  • Factory assembly defects of the hard drive;
  • BIOS settings.

Connection problems with motherboard and power supply

Problem: faulty SATA cable

If the HDD is connected incorrectly to the motherboard, it may be difficult to read information from it on the computer. After checking for external defects, it is necessary to test the loop. It should be intact and fit snugly against the lintel on both sides. Wires Must be insulated.

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If a loop is found to be faulty, it must be replaced with a new one. If it is found that the loop is loose, then it will be enough to correct it to solve the problem.

Problem: heavy load on the loop

Interruptions in the operation of the device often arise due to the fact that several connectors are occupied in one SATA cable. It is important to check how many ports are connected to one loop.

Allocate a separate SATA cable for each HDD.

Problem: lack of electrical power

Due to the insufficient power of the power supply, the hard disk may not have enough power to work, therefore it is not recognized by the BIOS. It is necessary to check the quality of the connection of the wires leading to the unit. There is also a possibility that the power supply is NOT able to handle a large number of devices.

If the power supply wires are faulty, they must be replaced. If the power supply does NOT cope with a large number of devices. It is recommended to replace it.

Incorrect BIOS setup in Windows

Problem: the functionality of finding the hard drive is disabled

Often, the computer BIOS stops seeing the HDD due to default settings failures. There are many reasons for this: power outages, the installation of new hardware on a laptop, infection with Windows operating system viruses.

The first thing to do when starting your computer is to enter the BIOS. Depending on the motherboard, there are different login shortcuts that are displayed on Windows at startup. Got into the BIOS, you need to check if the functionality for detecting the HDD is connected. To do this, select the Integrated Peripherals item in the menu and find the Onboard IDE Controller section, opposite which the inscription is located: Enabled (enabled) or Disabled (disabled).

If the Onboard IDE Controller is set to Enabled, then there is a problem with the hard drive. Otherwise, change the HDD status.

If this procedure did not help and the hard drive is still not detected, then you need to reset the BIOS settings to the factory settings. To do this, turn off and disconnect the computer or laptop. After that, on the motherboard we are looking for a round-shaped silver battery.

It is difficult to confuse a battery with something. We take it out of the computer and wait 20-25 minutes. Putting the battery back.

Physical damage to the hard drive

Main problem: damaged jumpers

The hard disk is hard to damage unintentionally. If, after assembly, the computer or laptop stops seeing the HDD, you need to check it for external damage. First of all, you need to study its jumpers, since their breakage is the most common problem for which the hard drive is not detected in the BIOS. Jumpers are located on the back of the media. Problems visible to the naked eye: the jumper may bend, break partially or completely and fall off, oxidize.

If the jumpers have undergone an oxidation process, then the problem on the computer can be solved in two ways:

Problem: External physical damage

Examination of the surface can often reveal external physical damage. Defects of the following types are common:

  • Damaged chips on an unprotected HDD board;
  • External casing defects;
  • Malfunction of parts. For example, a motor.
laptop, stopped, seeing, hard

If defects are found, it is necessary to assess the extent of the damage. You can carry out the procedure with specialists or on your own. If the disc is suitable for repair, then it should be taken to a service center. If not, you will have to purchase a new one.

Factory defects

Problem: factory defects, invisible externally.


If there are problems with identifying the hard disk in the BIOS, you need to be extremely careful and attentive when identifying the problem. Breakdowns can often be solved on their own by resorting to the instructions above, but if nothing happened, then the best solution is service centers.

Video with instructions for self-recovery of a hard drive with SATA interface:

Types of faults

There may be several situations:

  • Mechanical damage;
  • Incorrect connection;
  • Software crashes.

Each option requires SEPARATE actions, so we will consider everything sequentially.

What to do if the laptop stopped seeing the hard drive in windows 10? We solve the problem without leaving home

Greetings, readers of my blog! The laptop is made up of different nodes. All of them can break, and the most vulnerable in this regard is the hard drive. The fact is that it uses mechanical elements, namely rotating parts. Obviously, under mechanical stress, they can be damaged. Today we will look at the reasons why the laptop does not see the hard drive and what to do in Windows 10 in such a situation.

Incorrect connection

The laptop in SEPARATE cases ceases to see the hard drive due to incorrect connection. This can happen when cleaning the device. We check if everything is included in our connectors, sometimes users forget to insert the cables into their places.

If the HDD is connected with a second memory, then the slave or master value should be set correctly on it. The difference is that master is loaded first by default. Accordingly, connecting a second HDD without an OS in the boot priority mode (master), the laptop will not see the operating system and will NOT turn on. Another important point. In a laptop with the ability to connect multiple hard drives, there is a hierarchy. You cannot connect a new HDD to the connector of the old one. If there is no OS on it, the system simply won’t boot.

Mechanical damage

If the hard drive is mechanically damaged, there is no point in repairing it. It’s impossible. Check the performance by connecting the HDD to the second device. If it does NOT read it, then you should go for a new one. When checking, you need to connect everything correctly, sometimes a laptop or PC does NOT open the second HDD due to incorrect settings. If a hard disk is connected via a SATA connector, then it must be connected in Slave mode. If the connection is made through a special case, that is, the internal HDD will act as an external one, nothing needs to be configured. It either works or is available.

Software crash

An emergency shutdown of the laptop, for example, by physically pressing the power or when the battery is completely discharged, may fail in the OS, BIOS settings. In this case, the memory may no longer be detected by the device.

There are several ways to fix the situation:

  • Resetting BIOS to factory settings.
  • Checking if HDD is disabled in BIOS.
  • Reinstall Windows or reset to a working version.
  • Sometimes a failure to read the HDD is eliminated by reconnecting the device physically.
  • If the OS crashes, you need to see through the BIOS whether the read-only memory is visible. If yes, then we try to find it using the Special utilities. In particular, “Disk Management” helps, it is started by entering the diskpart request in the “execute” line.

The built-in disk management utility is very useful and can help you solve several different types of problems. For example, if a laptop does not see a new external drive, then the reason often lies in the fact that it is not indicated by a letter (has no name). It’s impossible to rename an external HDD just like that. The same program will help to get rid of such complexity. It also solves situations when it is required to split the existing memory into several local.

In general, Windows 10 OS has many strange solutions, in particular, it does not see empty volumes by default. Accordingly, when a new external hard disk is connected, the system simply will not show it.


  • Wine.
  • View. Options. Change settings for folders and files
  • Uncheck the box “Hide empty disks “.

After performing THESE actions, the system will begin to display an empty HDD, and you can work with it.

An equally useful tip that you need to remember in any difficult situation is updating or installing a driver. But not all users understand the meaning of THESE system utilities, which decide whether a device will work or not. Fresh drivers are the key to system performance and you should always remember this.

When you first connect a hard drive via USB, you should always wait until the software is fully installed. This may take a certain amount of time, but if the process is interrupted, then in the future the system may continue to NOT see the HDD.

The last nuance that can affect the reading of the permanent memory of the OS is the system format. It is best to use the NTFS file system. It is readable by all devices and does nothing to limit the size of the recorded files. If you have problems with the connection and the hard drive is new, then you should format it, the likelihood that it will work will increase.