What To Do If Your Laptop Has A Black Screen

On laptop black screen with cursor

What to do if, when you turn on the laptop, the black screen and the cursor do not allow you to finish important work or just relax at the computer, as is customary in modern society. “When the laptop boots up, a black screen with a cursor”. these messages regularly come to me on my LAN. As you can see, laptop owners often suffer from a jumbled version of Windows, since hardware obviously does not play any role here. If the problems were caused by the disconnection of some module, say, RAM, then you would not even be able to see the Windows logo.

“Black screen and cursor when turning on the laptop” is a typical error in the operation of the operating system. A failure can occur in any system file and we are unlikely to find the same file, even if the laptop boots in normal mode immediately after the “emergency reboot”. Another thing is important, namely, our Further actions to resume work. Of course, we can always reinstall Windows and all the black screen bad things will come to an end. But why complicate your life, delete a bunch of valuable files, and in general, it is NOT a royal business to reinstall Windows! Therefore, I will give a couple of SIMple ways to turn on an extinct laptop, and not scoffing at hard drives.

Safe startup mode

It is important to remember that in any case, we can “skip” a black screen with a cursor on a laptop, started the computer in safe mode.

The purpose of safe mode is to start Windows even in hopeless cases like ours. In this case, the system will work only with the necessary services, most programs, including Windows themes, will be unavailable. This is done on purpose, in fact, that’s why the car “starts up” without focusing on the problem with loading.

You can get into safe mode by repeatedly pressing the F8 key (depending on your laptop model) immediately after pressing the power button. The following menu will appear, where we will select “safe mode”.

After the final load, we will see the familiar desktop with a lower resolution and the standard Windows theme. Don’t live, go to the step I call “System Restore”. Go to it through Start. All Programs. Accessories. System Tools. System Restore.

Briefly about why this function is needed. With its help, the user will be able to roll back all the latest changes in the laptop’s memory, this will also affect changes within the operating system. All we need is to choose the optimal or recommended restore point, as in the following screenshot. Read more here.

We select the earliest event (for maximum guarantee), then click “Next”.

Click “Finish” and the recovery will start automatically. When loading a laptop, a black screen with a cursor will no longer appear if the damage to the software shell has not been significant for centuries.

Computer viruses

This version should NOT be ruled out either. Malicious software loves to roam the hard drive and wreak havoc there. There are many varieties of Trojans, worms and other evil spirits, which are designed specifically to suppress the performance of your OS. You can pick up such an infection anywhere, so I recommend using an antivirus. It does not necessarily install Kaspersky with an expensive license, it is enough to download a free distribution kit and enjoy basic protection (Avast!, Dr. Web).

At the first convenient opportunity, perform a deep scan of hard drives to get rid of unwanted programs once and for all. These are SIMple rules of prevention that should not be forgotten. Scanning can be performed immediately after system recovery, as soon as the laptop is working properly again.

Windows recovery via disk or USB flash drive

If you have the required version of Windows installation disc, then it’s time to use it. Connect a USB flash drive or disk with Windows, restart the PC and go to BIOS (when turned on, press Del F2 or Esc). Next, you should put the boot from a USB flash drive or disk. You can read more about how to do it right here.

By completing these steps, we can start the Windows installation mode before the black screen with the cursor on the laptop upset the user. I will demonstrate this process using the example of the “seven”. This function works quite SIMply.

We start the installation as usual, but at this point it is necessary to slow down slightly and call it “System Restore”.

After that, the first window will pop up in front of us.

Here we do NOT change anything, but just move on.

This is where we can choose any method of dealing with a black screen that we want. Usually, I choose “Startup Repair” and don’t worry! You can also choose the second option, which is SIMilar to what we described in the previous chapter. The operating system will do everything automatically, after which everything will work again. Usually, this method is used when there are damaged boot files. They can be damaged for various reasons, but the most common is confusion with unmarked screw areas due to the installation of multiple operating systems. Therefore, we will NOT be Hercules and sit better on a single Windows.

How to boot without an installation disc?

You can remove the black screen with the cursor when turning on the laptop without a special disk with the system image. The so-called “rehabilitation” procedure can be downloaded from the hard drive. We launch the menu of additional boot options by pressing the F8 key when turning on the laptop. Such a thing will appear on the screen.

After that, we select the same as in the upper screen. (Important! If there is important data on the computer that should be saved, then you need to do it before this procedure. How to do it is described here.) Next, you will reset all settings of the operating system and restore it to the factory state. This is done the same way on almost all laptops, so if you decide to recover using this method, then follow this link.

Recovery disc

If you were always afraid of a black screen with a cursor, then you probably managed to make a “system image”. With its help, you can also quickly restore everything as it was before. We create this image in the “Backup and Restore” menu, which lies in the “Control Panel” where the subsection “Create a system image” is also located. We create and save this image on another hard drive (on which the system itself does not cost) and at any time we can return everything to its place by booting from the Windows installation disk and choosing the item not “System Restore” or “Startup” as written above. and “System Image Recovery”

What should I do if, when I turn on my laptop, a black screen and cursor pops up earlier than the usual Microsoft logo appears? I think we figured out this issue, and also got enough Windows recovery skills. Successful work and don’t be afraid of black screens with mysterious cursors!

One comment on the article “A black screen with a cursor on a laptop

The fact of the matter is that even in safe mode there is a black screen and a cursor, but I can move the cursor calmly. But the desktop itself is lacking. Windows license, the laptop is already 5 years old and somehow there were no problems with the license. At night, when I turned off the laptop, everything was ok, but this morning like this. And neither the safe mode nor the usual does NOT change anything. The screen works because I see the Windows loading and I can choose from the list how to load the laptop, etc.

What To Do If Your Laptop Has A Black Screen

Device repair

Why a black screen on a laptop and it won’t turn on

Almost every second Windows user faces a problem when the laptop does not turn on and at the same time only has to contemplate a black screen. We can say that this is almost the most common breakdown.

However, everything may NOT be so serious and it is possible to run to the service center for help. First of all, you need to figure out the causes of the malfunction yourself. Perhaps, you will be able to fix the problem with your own hands, and not by contacting specialists.

Screen health check

If the laptop does not turn on the first time, and the screen is black, perhaps the whole problem lies in the screen itself. To find out for sure, you need to check the health of the computer screen.

This recommendation should be used only if the power key was pressed and after that the laptop began to show signs of life. I.e:

  • The hard disk started working;
  • Cooler noise is heard;
  • Indicators lit up.

However, the image has not appeared, then you should connect an additional monitor to the laptop. As a rule, all laptops have a special connector so that you can connect another one. If after rebooting the device the operating system is loaded, then the problem lies in the screen.

In this case, you should contact the service center and consult with specialists.

What to do if the laptop turns on for a long time and a black screen appears

Black screen and laptop take a long time to turn on? The reason for this may not necessarily be part breakage. First, you should remember all the latest machinations done with the device.

If the device worked intensively for a long time, then it is most likely overheating. In this case, the laptop needs to be repaired by a qualified technician. Perhaps new programs or games were installed before that. After that, a reboot was performed, and the laptop did not turn on, then these may be Windows errors.

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However, first you should pay attention to whether the device is connected to power.

If the laptop does not turn on when using only one battery. Perhaps it is SIMply DISCHARGED and there is no point in panicking. If the charge is in full order, then it is worth connecting the computer to the network.

After the device was connected to the network, it turned on without any problems, then the fault lies in the battery.

Perhaps it needs to be replaced with a new one. But if the computer still does not work, you need to check if all the plugs are in place and if they do NOT come off. The wire may have been pinched or broken somewhere.

It is recommended to check if the outlet has voltage. Each laptop has a special light that signals the battery charge and connection to the network. If all indicators are on and the device does not turn on, the error may be different.

It could also be a problem with the hardware settings of the device. In this case, it is not necessary to contact a specialist. The basic steps to fix this problem can be done with your own hands without anyone’s help. To do this, you must reset the hardware settings. The following guidelines will help you cope with this task.

Reasons for malfunction

The reasons why the user cannot turn on the laptop can be divided into several categories. Among them:

  • The device may have overheated, resulting in damage to the south or north bridges;
  • Problems with the card or processor;

In the last two cases, you can cope with troubles yourself at home.

Failure and cease to perform its functions and or another part may due to:

  • Mechanical damage;
  • Careless handling of equipment;
  • Overheating of the device;
  • Ingress of moisture and various debris into the system.

Resetting hardware settings

What if you need to reset all hardware settings? For this:

  • Users must disconnect the laptop from the power source;
  • Unplug the charger
  • Remove the battery;
  • Next, press and hold the power (power on) key of the device for 20 seconds;

Important! Holding down the button for such a long time is necessary so that the residual charge in the laptop is removed.

  • Then you need to insert the battery into place or connect the power system;
  • Turn on the laptop;
  • After that, select the item “Normal Windows startup”;
  • Press Enter.

If these actions did not help to solve this problem, it is worth moving on to the next point.

Reset BIOS

Maybe the black screen problem appeared immediately after the user made some changes to the basic BIOS settings. In such a situation, it is necessary to reset these very settings and return to the factory settings, that is, the original.

To complete this task, you must adhere to the following instructions:

    As soon as the laptop was turned on, immediately press the F10 button and hold it for at least 10 seconds

Setting up a ZYXEL KEENETIC LITE router for Rostelecom. Read more.

If the computer works as before after restarting, then all problems have been fixed. However, if these frauds did not bring a positive result, it is recommended to proceed to the next step.

Reinstalling the OP module

The image on the display may NOT appear due to car products problems with contacts, as well as due to a malfunction of the memory module.

In this case, you can solve this problem by:

  • Removing the RAM module from the laptop;
  • After that, it is recommended to purge the connectors in order to get rid of the clogged.

If there is only one RAM strip and at the same time there are several free connectors available for it, you can change its connection place.

Important! This method can be useful if the device has previously been exposed to water. Before starting work, make sure that the equipment is completely dry. If there is still moisture, you need to wait a while for it to dry out.

Before you start extracting RAM, you need to Read the detailed instructions and strictly adhere to THESE recommendations.

Instructions for Removing RAM:

  • Before you start working on disassembling the device, you must first disconnect it from the power source;
  • Remove the battery;
  • The next step will be to unscrew the bolts that hold the cover of the compartment where the RAM is located;

Important! All bolts are of different sizes. Therefore, it is better to group them in advance by length, so that later NOT to get confused.

  • If there is no separate compartment, you will need to remove the back cover of the laptop (it is recommended to do this carefully so as not to damage the device)
  • The random access memory is attached with clamps on one side and the other, they must be bent;

Important! It should be borne in mind that the OP should be inserted only at an angle of 45 degrees. In this case, it must be securely fixed in the grooves. It is recommended to lightly push the bar from above. This is necessary in order for the latches of the latches to work.

  • The next step is assembling the laptop;
  • After that, it is worth putting the battery in place;

There are unpleasant cases when these machinations are NOT capable of giving the proper result. In this case, the last way out may be to reinstall the BIOS.

To cope with this task you need:

  • Go to the manufacturer’s Internet portal;
  • Go to the section with drivers;
  • In the search box, enter the laptop model without errors;
  • Find and download the (latest) BIOS.

The downloaded archive should contain detailed instructions. Following it, you can reinstall the BIOS.

In addition, the user should take into account that these reinstallation steps are only necessary as a last resort. To begin with, the most correct thing would be to contact a service center and rely on the professionalism of specialists. After all, the problem with turning on the computer may not be in the BIOS at all, but in the card or other details. In this case, the reasons can be very different.

What to do, forgot the password from the router? The answer is here.

Software shutdown of the computer. Read in detail.

These recommendations will help solve the problem of turning on the laptop and the appearance of a black screen if the breakdown is not technical in nature, but the hardware settings are to blame. At the same time, you can save your time and money on trips and maintenance at expensive service centers. Since this breakdown cannot be called serious and you can deal with it yourself, without having the appropriate skills. M

Why is the laptop screen black?

When turning on the laptop, a black screen may appear for software or hardware reasons. The users themselves, especially if they are a beginner, cannot always solve the problem, so we have prepared material designed to help with this. And if you prefer to trust specialists, then contact our company for laptop repair.

Replacement of spare parts

If the POST card is not available, but there are spare computer elements, then try replacing the one installed in the laptop with equivalent ones. Attention: do this only if you have a clear idea of ​​how the laptop works, otherwise you can completely break it.

Change one element at a time and try to turn on the device. For example, RAM, hard drive, and so on.

Solutions

The first thing to check is whether the device’s power plug is tight enough and whether the wire is damaged by bending, and whether the battery is charged. Surprisingly, such SIMple problems often confuse users. If everything is in order, then check the following aspects point by point:

Battery performance. Connect the power to the laptop. The indicator should light up, notifying that the battery is charging. If it does not light up, then remove the battery and, using an eraser, clean the contacts on the laptop and on the battery if there is a semblance of plaque or oxidation on them. Then use up the remaining charge by holding down the power activation button. Insert the battery and try turning on the device. If it does not turn on, then it is likely that the battery is out of order.

The ramps may become unusable due to, for example, liquid spilled on the keyboard. Then a black screen appears on the laptop. To check the RAM, you need to disconnect the laptop from the network, remove the battery, Unscrew the bolts from the cover under which the memory is installed. Remove the modules and use the same eraser to clean the contacts. Put everything back and try to turn on the device.

Next, you need to check the system. Check that the ribbon cable, which connects the card or motherboard to the graphics matrix, is working properly. To do this, you can connect a TV or a regular monitor to your laptop via HDMI or older VGA, DVI. If an image appears on another output device, then the problem is definitely in the backlight of the laptop display. Only a specialist can replace it, this is a difficult task.

Also, a black screen on a laptop can mean problems with the operating system or drivers. Often, returning to a previous system restore point, resetting it (in the case of using Windows 10), or a complete reinstallation helps. Finally, you can try resetting your BIOS settings. This is done blindly, because the laptop turns on, but the screen is black. Press the power button, then the key several times to start the BIOS. After a few seconds, press F9 to reset the settings, then F10 to exit and Enter to save. Depending on which laptop model you have (HP, Lenovo, Asus, Acer, etc.), the aLGorithm may be slightly different. you need to press the right or left arrow to select Yes or press the Y button to confirm. You can find out which button gives access to the BIOS from the instructions for a specific device.

What to do if the laptop does not turn on and a black screen is on

The main possible causes of this problem:

Mechanical damage to the device.

Liquid spills on internal components and contacts.

Inadequate cooling resulting in overheating.

RAM memory problems.

Incorrect component settings.

Battery breakdown.

Damage to the display and related parts (matrix, loop).

Graphics accelerator issues causing black screen on laptop.

Many of THESE problems can be fixed at home with your own hands, but some are best left to professionals.

Why the laptop won’t turn on (black screen) but the lights are on

The main groups of reasons why such a problem may appear:

Damage to the south or north bridge of the motherboard due to overheating or mechanical stress.

Broken graphics card or processor.

Breakage or loss of RAM.

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Problems with the hardware settings of the device.

Broken battery.

Defective loops responsible for connecting the laptop matrix with the screen elements.

Some points cannot be dispensed with replacing parts, and Some can be done on their own. clean the fans from dust, eliminate Possible obstacles to air exhaust from internal components.

The laptop has a black screen, but the coolers start

One of the varieties of the problem is when, after booting the system, nothing is displayed except the cursor on a black background. This happens on old laptops and may be due to too old BIOS version of the motherboard. Why does this situation arise:

Windows 10 or other modern next generation operating system automatically downloaded and installed new drivers for the graphics card;

The power control circuitry embedded in THESE new drivers is not able to function normally along with the old motherboard resources;

When the device is started, the monitor cannot fully display the image, although everything else works fine. you can hear the sound of the system starting, coolers make noise, the power indicator is on.

As a result, all that is visible to the user is a black screen and a cursor on it. If you have an older Acer or Asus laptop, you can try closing and lifting the lid, often enough to display the picture. But your best bet is to update your BIOS firmware. To do this, go to the official website of the laptop manufacturer, find the “Files”, “Downloads” or “Support” section, and then download the appropriate update file. It always comes with step-by-step installation instructions.

What to do if the laptop screen is black but it works

If the laptop is noisy, the lights are on, but the display is NOT lit, then you can try to reset the settings according to these instructions:

Disconnect the device from the mains, remove the battery and hold down the start button for twenty seconds.

Reinstall the battery, connect the power supply.

Turn on the device in standard mode. After that, the settings should be reset.

If it does not help, then it is reasonable to check the display for performance. Such a check has already been described above: you need to connect another output device (monitor, TV) through the HDMI, DVI or VGA port. If the image is displayed on it, then the loop or backlight problems are obvious.

You can also disconnect all external devices from the device. mouse, flash drives, additional keyboard, headphones, modems, and so on. Probably, one of them conflicts and gives the indicated problem.

After turning on the black screen on the laptop. what to do

If, after starting the device, the indicators are on properly, the system boots, but suddenly at some stage a black screen appears, then the reason is most likely hardware-based and related to the battery. If the battery has failed, if there is a chance to partially restore it by applying a sawtooth voltage, but this is a difficult method. Easier to get a new battery.

This problem is often faced by owners of fairly old devices in which the battery is no longer able to fully hold a charge. If your laptop Lenovo, Acer or another brand is still new, then you should try to reinstall the system or immediately take the device to a service point.

Additional methods for solving the problem

It is worth mentioning in the article a few more methods, which are considered extreme measures. They have to be resorted to extremely rarely, but this does not lead NOT to tell about them.

You can check the operation of the laptop hardware at the time of boot with the introduction of POST. a special card for self-testing. Its purpose is to determine the reason for stopping the download or the normal operation of any components, including the screen. POST cards are produced for laptops, which can be connected to USB or miniPCI connectors.

When the card is connected, when the device is turned on, codes will be displayed on its screen, each of which signals which component is being checked at the current time. As soon as a problem is encountered, POST displays information about it on the screen and stops working. From the instructions attached to the card, you can find out the decoding of the codes.

Check if the hard drive is detected in the laptop BIOS

If the laptop does not boot and you still see a black screen, try going into the BIOS (if it boots) and check if the hard (SSD) drive is detected.

Black screen when turning on laptop. What to do?

If your laptop does not turn on and you see a black screen after booting, this does not lead to run to the service center. In this article. Tips on what to do if this black screen appears when you start your laptop. We hope that after reading you will find the correct solution to this problem.

Clean your laptop from dust

Finally, one more tip: If your laptop is noisy when booting up, dust it off. Sometimes computer overheating directly affects the success of Windows boot.

Use Safe Mode to boot your laptop

I have a black screen problem. At night I put the laptop into sleep mode, in the morning I turn it on: the laptop has a black screen and the mouse cursor runs if you move it.

I went to reboot the laptop, everything is fine with the Windows icon, but the black screen, I wanted to reinstall Windu, I chose it from the flash drive. All ok, but again a black screen. I pulled out the battery, tried to return Windu to its normal state, knocked out an error. What to do if your laptop screen won’t turn on?

Symptom: When you turn on the laptop, you see the Windows logo, but as soon as the download completes, a black screen with a cursor appears. The desktop is NOT displayed, while you can go to the task manager.

What to do. A small but effective method if you cannot restore the boot of the operating system on a laptop. Use Windows Safe Mode.

You can activate it after initializing the BIOS, to boot the operating system. After turning on the computer, hold down the F8 key on the keyboard. Among the additional boot options, you can choose the Safe Mode itself or its variants.

Remove the laptop cover and check the fastening of the RAM modules

We advise you to check the tightness of the connection of the RAM modules with the slots of the laptop: if the RAM bar has moved away from the motherboard, it is quite possible that the computer will not turn on.

Laptop matrix not working

Your monitor may not work. That is, the laptop matrix is ​​out of order. It can be replaced by specialists in a service center or in a repair shop in your city.

Reinstall the operating system on the laptop

Symptom: example of a situation:

When I start the laptop (hp), the hp icon appears, after which the message “welcome!” (It should be so), then the inscription freezes and a blank black screen appears, then blue for less than a second and a window immediately appears where you can select either safe mode or normal Windows boot. If you select “normal boot”, then everything is repeated all over again (that is, a dark screen on a laptop) or the laptop turns off abruptly! Windows 7 if that.

What to do. That is, the computer turns on and successfully comes to loading the operating system. Most likely no hardware problems are observed.

If a black screen appears on a laptop when Windows starts, we recommend reinstalling the operating system. this is the best way to restore the boot.

To do this, just use a Windows 10 boot disk or USB flash drive. The best utility for writing a USB flash drive, in our opinion. Rufus.

Remove conflicting drivers on the laptop and replace with working ones

The laptop started giving a driver error. When I started the game, I turned it off. The laptop worked fine, came in and again. Then he pressed the button and turned it off, then restarted. Now the laptop does not boot, black screen and does not light up at all. Everything works except the screen 🙁

What to do. Boot Windows in Safe Mode and uninstall conflicting drivers. Go to the developer’s website and download the latest drivers for your operating system version. Instructions on how to do it.

It also makes sense to contact the developers with this problem or look for a solution to your problem on the map developers forum. Judging by the description of your problem, the black screen on the laptop is caused precisely by the driver conflict.

Contact the service center

All of the above actions make sense to perform only if you have special skills in laptop maintenance. Otherwise, contact reliable specialists.

Black screen when turning on your computer? What to do?

Black screen when loading Windows is a problem that sooner or later many users face, but not everyone knows how to fix it. What should be done? First you need to study the Possible Causes. There are many of them and they are different. They can be both technical and software, and sometimes the problem lies in the usual carelessness.

The card is out of order

With such a malfunction, the laptop or PC fan works, but It does not start and we see a black screen on the screen. According to the POST standard, we should hear one long and two or three short beeps from the speaker (built-in speaker). The specified sound indication is typical for AWARD BIOS installed in many mainstream laptops and computers.

POST. BIOS self-test system. I recommend reading the BIOS article.

Just be sure to make sure that the speaker is present and connected to the board. In some modern computers, manufacturers do without it, replacing them with LEDs on the motherboard and even small digital indicators. But the latter can only be found in expensive motherboards for overclockers.

“External monitor”

A laptop almost always has an output for connecting an external monitor. Therefore, if, when you turn on the laptop, you hear the sound of the coolers, but the screen is black, then it is likely that someone switched it to work with an external monitor. Locate the external monitor function keys on the keyboard and try turning on the internal display. This is how they look on an ASUS laptop:

The F7 key turns off / on the internal screen, and F8 controls the combination of output to the external / internal laptop monitor. They should be pressed together with the function key, usually denoted Fn.

This is how the choice of modes of operation with an external monitor looks in Windows 8 and 10.

Different modes are switched by sequential pressing of the Fn and F8 key combination for the ASUS laptop keyboard shown above. So you can accidentally turn off the laptop’s internal monitor and get a black screen when turned on.

Checking the contact between card and monitor

The second prerequisite for a situation when coolers work, but the computer does not turn on and shows a black screen. there is a problem with the cable between the card and the display. There are two options here:

  • The cable came out of the socket.
  • The cable is not connected to the main output of the card.
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With the first case, everything is clear. Just check the integrity of the cable itself and the reliability of its attachment to the connector. But with the second case it is worth explaining. Examine the back of your computer.

If there are two connectors for connecting a monitor cable, then we are dealing with one of the following situations:

  • Installed card with two outputs.
  • There is an external card (2) and an integrated internal (1).

In both cases, there are two options for connecting the cable. I turn off the computer, switch the wire to another connector and turn on the computer again.

Perhaps someone just switched the cable to a different socket by mistake. The modern HDMI connector is NOT equipped with screws, like the old VGA, and it can be accidentally pulled out of the socket, and then plugged into the wrong socket or not fully inserted.

Black screen after restarting computer? Perhaps you have a technical problem (more details below).

Remember that whenever you switch the cable, it is better to turn off the power to the computer and monitor.

Incorrect refresh rate or too high resolution

The second common problem with a black screen when loading Windows may be the incorrectly set refresh rate on the card. The fact is that old CRT monitors operate at a high screen refresh rate, up to 100 Hz and higher. And modern LCDs can only support 50-60 Hz. This is due to the design feature of such monitors.

If you got a black screen exactly when switching from an old monitor to a new one, then you need to do the following.

  • Connect the computer again to the old monitor.
  • Set the refresh rate to 60 Hz and the minimum screen resolution. This can be done in the properties of the screen or a special utility of the card driver.
  • Connect your desktop to a new monitor and adjust the screen frequency and resolution for the new display.

For the same reasons, you can get a black screen on a laptop connected to an external monitor. Try adjusting the frequency and resolution for the external display as shown in the picture above.

Technical difficulites

What if the black screen when the computer is turned on is defeated by the means described in this article, but it did not work out. Perhaps the reason lies in a malfunction of parts of your PC.

If you are NOT a specialist in the field of computer repair, we recommend that you contact the professional support service!

Checking the Monitor Power Supply

  • If you have a desktop computer, first check the power supply to the display. Some users get so used to working on a laptop that when they switch to a desktop, they do not notice the obvious. The power button on the monitor is just off. It was not by chance that the instruction of IBM specialists, developed for the first PCs, suggested checking the power supply The very first point.
  • The second common prerequisite for suddenly getting a black screen when turning on is insufficient power cable contact. In practice, there were often cases when the cable plug was loosely held in the socket, and turned off when the display was moved or the active participation of household members, including furry ones. In the office, a prerequisite for poor contact between the cable and the monitor is often the cleaning women touching the wires during cleaning.

System bootloader failure

A black screen and a cursor on it after loading a laptop or computer may indicate a failure in the operation of the operating system loader or one of the drivers. If the system startup options menu appears, try booting into Safe Mode. And if not, then there is only one way out. boot from a CD or flash drive. How to make a bootable flash drive is described in our article.

Software malfunctions

Disconnecting external devices

To solve the problem, Disconnect all external devices and restart your computer. This primarily applies to devices such as a second monitor, projector or TV. If the computer or laptop displays the boot process, then one of the external devices is causing the problem. If the error disappears, then connect the external devices one by one until you get a black screen again. After that, remove the last device you connected and make sure the monitor is working again.

DO NOT Use the Problem Device Until You Get an Answer to the Current Problem from the Manufacturer.

Black screen when loading Windows 10, 8, 7 on a computer or laptop. What to do?

Read how to fix the black screen problem in Windows 10. Possible causes and solutions If you encounter a black screen problem in Windows 10, 8 or 7, there are 2 different scenarios that will help you determine the cause of the error and fix the problem.

In the first case, you can log into your computer, but you do not receive any image on the screen after logging into the system. In the second case, you cannot even log into the computer. This article will tell you how to fix the black screen error after logging into Windows, booting the system. We will consider options both with the introduction of the mouse cursor, and without it.

Black screen after logging into Windows computer (there is a connected screen)

The first scenario in which the speech will go is a black screen, which occurs after logging in.

Switching to Safe Mode

If removing external devices does not solve the problem, go to safe mode.

  • Reboot your computer.
  • On the lock screen, tap on the power icon towards the bottom left of the screen.
  • Hold SHIFT and click on Restart.
  • After reboot, you will get additional boot options. select Safe Mode with Command Prompt.

Perhaps instead of rebooting, you will be presented with a screen with 3 options to continue:

  • Continue booting Windows 10,
  • Search and elimination of malfunctions;
  • Completion of work.

Then click on Troubleshooting, then on Advanced. Then click on startup options and then restart in safe mode with command line support.

After booting into Safe Mode:

    Check if the display is set to another device.

    Press Windows P to launch the projection panel.

    The case will appear sidebar with a list of displays connected to the computer.
    Select the option to output to the current computer monitor

    Reinstall the monitor driver. Open Device Manager and remove the display drivers:

    • Right-click on the Start button, then left-click on Device Manager.
    • In the Device Manager window, find and expand Monitors.
    • Right click on the monitor, select Uninstall.
    • Reboot to reinstall the driver.

    Force Start Explorer

    • The first thing to do is press Ctrl Alt Del, this should bring up the Task Manager. If it happens, great!
    • Click File. Run New Task.
    • Enter explorer.Exe and hit enter.

    Perhaps this will solve the problem.

    Black screen when turning on the computer (without login option)

    If a black screen appears in the login windows, you will NOT be able to boot into Safe Mode using the above method. To log in, you need a bootable DVD or a USB flash drive with the Windows distribution. You can also create a Recovery Disc on another work Windows 10 computer.

    • Connect bootable media to your computer;
    • Set the boot priority from the desired media in the BIOS;
    • Download computer.

    After downloading, you can try to boot in safe mode and carry out all the same actions that we considered in the previous paragraph. To select Troubleshoot, then Advanced Options, then Boot Options and then restart in Safe Mode with Command Prompt.

    If the problem persists, you can try resetting Windows to its original state and performing a clean installation of the system.

    Elimination

    Battery check

    If the laptop shows signs of life when turned on:

    • Connect it to a 220V network, check if there is voltage (look at the laptop charge indication).
    • There is an indication, but the laptop does not turn on. disconnect the charger from the laptop.
    • Pull out the battery as shown in the picture.
    • Clean clogged contacts.
    • Press and hold the power button for 20 seconds to remove the residual charge from the motherboard and laptop components.
    • Connect the charger and turn on the device, check the screen operation. If it works, put in the battery and check it again. Laptop won’t turn on? We recommend replacing the battery.
    • Connect monitor via VGA or HDMI outputs.
    • Start your laptop and follow the process.
    • If the BIOS and Windows boot was successful, there is a problem with the screen or its connection (perhaps a loop has come off).

    What to do if laptop won’t turn on. black screen?

    Every third laptop owner is faced with a black screen at startup. There can be a lot of reasons that cause the problem, but before contacting a computer repair service, we recommend that you diagnose yourself. We will talk about this below.

    Reasons for malfunction

    The reasons due to which the laptop screen does not work can be divided into several groups:

    • Damage to the south or north bridge of the motherboard due to mechanical interference or overheating of the device.
    • Malfunctions with the central processing unit or card.
    • Broken loop, laptop matrix or backlight.
    • RAM crashed or fell out of the socket.
    • Malfunctions in the hardware settings of the computer.
    • The battery stopped working.

    In the first three cases, repair or replacement of parts is required. Malfunctions described in the remaining paragraphs can be tried to be eliminated by yourself.

    BIOS settings

    Laptop users experiencing black screen issue have been helped by a way to reset BIOS to default. If the computer shows signs of life (coolers are working), connect it to the monitor or do the blind procedure:

    • Turn on the device.
    • After turning on, press the F10 key for 10 seconds (enter BIOS).
    • The boot menu will open and press F9.
    • Press Enter (rollback to original settings).
    • Press F10 (exit BIOS) /
    • Press Enter to save changes, exit and restart your computer.

    Checking RAM sticks

    There is a possibility that the motherboard has stopped recognizing random access memory (RAM):

    • Unplug the laptop and take out the charger, turn it over, unscrew the screws.
    • Open the back cover.
    • Gently push the latches in different directions to remove the RAM.
    • Take out the strips of the OP and clean the contacts with an eraser.
    • Change the connector (if there are several) or places of the OP.
    • Insert the OP back at a 45% angle and press lightly from above. The clamps will do all the work themselves.
    • Check the connection of other devices (hard disk or SSD bracket).
    • Close the cover, plug in the device and check its operation.

    If the advice of the article did not help you, we recommend that you contact the service center. Most likely the malfunction is in the hardware. Also write to us, maybe together we can find the problem.