What To Do If The Laptop Can’T See The Printer

How to install drivers manually.

If after installing Windows 10 the printer does not work and the above options to solve this problem did NOT help, then you should do everything manually. You need to download and install the printer drivers yourself. To do this, go to the drivers section or the device manufacturer’s website and select a driver for your model. It must be downloaded for Windows 10.

After identifying problems with Windows 10, users have already published printer drivers from many manufacturers, and therefore it will NOT be difficult to find them on the Internet.

If you could not find a suitable driver for Windows 10, then download it for Windows 7 or 8.

It is better to uninstall the old one before installing the new driver, otherwise some errors may occur. To do this, go to “Options”, then “Devices”. Remove the printer by clicking on the right mouse button and selecting “Remove device”.

Connecting the Printer to a PC.

The troubleshooter may fail to resolve the issue and may NOT see the print device. Therefore, you should try to install it yourself. There are a couple of ways to do this:

  • You need to go to the parameters item through the control panel or just press the “WinI” keys. Then go to “Devices” and select the item “Printers and scanners”. Click the Add Printer or Scanner button and wait a bit. In some cases, Windows 10 does not see the printer, but there are times when the system successfully connects and installs it. In this case, the Internet must be connected to the PC.
  • The printer you want may NOT appear in the search results. Then click on the button “The required printer is not in the list” under the green search line. Thus, you can install the device using filters and specify the path to the drivers on the site. The program itself will download them and install.

Windows 10 developer support guidelines.

You can also read the information of developers on the Internet in the functioning of their printers in Windows 10.

For example, HP claims that most of their devices shouldn’t have problems. For devices that worked properly before the Windows 10 update, the driver does not need to be updated. But if you still have a problem, you can download a suitable program from Printeros.RU or from the manufacturer’s official website. It also contains information on how to troubleshoot problems when the computer does NOT find the printer.

Printer manufacturer Epson also supports users. The company’s website contains all the necessary drivers and you can download them at any time.

Canon’s printer makers, like HP, say most printers will run on the new operating system without issue. Drivers can also be downloaded from their official resource.

After installing the drivers, problems should not arise. But if none of the above helped you, you can look for a solution to the problem for a specific device model. Maybe someone had SIMilar problems and shared their solution on the forums. There are also English-language sites, but this requires knowledge of English.

Windows 10 stopped seeing the printer. Solution

For most Windows users, after updating the operating system to Windows 10, the problem of detecting a printer or MFP connected to a PC occurs. The computer SIMply does not see it. Let’s face this problem.

Check for problems.

First, you can use the built-in program to diagnose problems. It is installed automatically along with the installation of Windows 10.

To enter the troubleshooter you need to do the following:

  • Go to the “Start” menu;
  • Will be named “Control Panel”;
  • Select large icons in the category;
  • Click on the item “Troubleshooting”;
  • Then select “Hardware and Sound”;
  • Select the item “Using the printer”;
    After clicking on the last item, the troubleshooter will start. It will check printer connections, required services and drivers.

Inspection of USB port and connecting cable.

To begin with, just in case, we need to check the health of the USB port (suddenly you accidentally pulled the cord and it went wrong). You also need to check if the wire is plugged into the device, as it may be disconnected from the PC.

You should also inspect the printer itself: is it turned on, has ink in it, etc. If any of this happens, then Fix the problem and check the connection of the device to the computer again.

If everything is in order, then let’s move on to troubleshooting the Windows 10 operating system itself.

What to do when none of the suggested options worked?

There are also cases when the device does not print after all the manipulations performed. Why doesn’t it work?

If you are reading this, then most likely the Windows 10 operating system will not be able to accept your printer. If in any doubt, please consult experienced professionals for advice.

You may NOT be able to find the correct drivers for your device. And if you DO NOT want to buy a new printer, then you just have to return the previous OS. Look on the Internet for how to do this.

The computer does not see the Canon printer

Almost every one of us can face such a problem when the computer suddenly stops seeing the printer, sometimes the computer does not see the new printer.

Even if both of our devices work perfectly separately, sometimes the computer still cannot recognize the printer, regardless of the fact that all the necessary connections are made correctly. This problem is considered one of the most common, and oddly enough, sometimes it turns out that it is very easy to solve. One of the most probable reasons may be that the connection is not accurate. Often, a prerequisite for the invisibility of the printer may be the lack of contact during the connection process, for example, this may be a consequence of clogged ports, a broken cord, or perhaps an insufficiently tight connection at the junction.
The second common reason may be that the drivers are not working correctly.

Why can’t my computer see a Canon printer

Drivers installed on printing devices are also capable of going out of the health state, leading to failures and errors in the printer. If there is no disk, which on the right should be included when buying a printer, This is not such a difficult task, since we can download drivers without any problems. But sometimes incompatible ones come across, or those that do not fit our OS.
Another reason may be that another device was previously connected and set as the default printing device. This problem can occur if other printing devices are connected to the computer, or they were previously connected but not removed properly. This means that the operating system will recognize another printer selected automatically.
Disabled print service.
In search of an answer to the question of why the computer does not see the printer, users often forget about the settings of the operating system itself. The service must always be on for trouble-free printing.

If the computer does not see the Canon printer, to check the connection it is enough to make sure that the working ports and cable are used. If you find debris or dust in the ports, you need to clean them to ensure contact between the elements. To check, you can free all the connectors, and if the computer does not see the usb printer, check each of them sequentially. Sometimes the solution to the problem can be made by a trivial check whether the printer itself is turned on, since many often forget to turn on the device again after disconnecting from the network.

In cases where the laptop does not see the Canon printer, problems with the drivers can come from their improper operation, or from their complete absence. To install the drivers, it is important to use the native disk supplied with the printer. If such a disk is available, the drivers are downloaded from the Internet on the official website of the device manufacturer. When downloading the driver, it is important to select the package that fully matches the printer model and your operating system. If the drivers are not working correctly, you can reinstall them by first removing the non-working version.

To figure out why the computer does not see the Canon printer, to install a working printer as the default device, you need to right-click on the device icon and put a checkmark in front of the “Use as default or just select this option.
To enable the print service, you need to go to the Control Panel, the “Administrative Tools” tab, then. “Services or” Print Spooler. After that, you need to enable the service, choosing “Startup type or the command” Start, and put a checkmark in front of the parameter “Automatically.
Thus, if the computer does not see the printer connected, then you can solve this problem yourself in most cases. Proof that the problem has been resolved is when the device is working properly and displayed on the computer. In other cases, you need to contact the specialists, since the lack of results for all the indicated methods of fixing the problem may indicate the presence of more serious malfunctions.

Computer does not see printer via usb Canon

It is difficult to answer exactly the question. why the computer does not see the printer connected via the USB connector. There can be many reasons. Here we will consider, if not all, then most of them. Before doing anything you need to turn off the printing device and the computer. Wait a minute and turn on the devices. If the problem persists, read on.
Turn off the printer and disconnect the USB cable. We look at the connectors in the computer and in the printer. If they are dirty, clean. Perhaps an old toothbrush will come in handy here. Plug in the cord. If “does not see, connect via another USB connector of the computer. If you have a stationary PC. Connect to the second connector on the back of the system unit. If the problem persists, disconnect for a while, other peripheral devices (webcam, scanner, monitor, adapters and other devices ). Connect one printer and a mouse with a keyboard. If the problem persists, you need to connect the printing device with a second USB cable (preferably thicker and shorter).
Ideally, connect the printer to a second computer, install the drivers, and try to print something. If it is printing, then the problem is in our computer. If another computer does not see the printer, then I would take the printing device to a service center.

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Manually Installing Printer Drivers

If so far nothing has helped, go to the official website of your printer manufacturer and find in the Support section available drivers for your printer. It’s good if they are for Windows 10. If there are none, you can try for 8 or even 7. Download them to your computer.

Before starting the installation, I recommend that you go to the Control Panel. Devices and Printers and, if there is already a printer there (i.e. it is detected, but does not work), right-click on it and remove it from the system. And after that, run the driver installer. It may also help: How to completely uninstall a Windows printer driver (I recommend doing this before reinstalling the driver).

Adding a Printer in Windows 10

If the automatic diagnostics does not work, or the printer is NOT displayed at all in the device list, you can try adding it manually, and for older printers in Windows 10 there are additional detection options.

Click on the notification icon and select “All options” (or you can press the Win I keys), then select “Devices”. “Printers and scanners”. Click the “Add printer or scanner” button and wait: perhaps Windows 10 will detect the printer itself and install drivers for it (it is desirable that the Internet is connected), perhaps not.

In the second case, click on the item “The required printer is not in the list”, which will appear under the search progress bar. You will be able to install the printer using other parameters: specify its address on the network, mark that your printer is already old (in this case, the system will search for it with the changed parameters), add a wireless printer.

It is NOT excluded that this method will work for your situation.

Diagnosing Microsoft Printer Problems

First of all, you can try to automatically solve problems with the printer, using the diagnostic utility in the Windows 10 control panel or downloaded it from the official Microsoft website (note that I don’t know for sure if the result will differ, but as far as I could understand, both options are equivalent).

To start from the control panel, go into it, then open the “Troubleshoot” item, then in the “Hardware and Sound” section, select the “Using the printer” item (another way is “go to devices and printers”, and then, by clicking on need a printer, if it is in the list, select “Troubleshoot”). Also, to run the printer troubleshooter, you can download the file from the official Microsoft website here.

As a result, a diagnostic utility will be launched, which automatically checks for all typical problems that may interfere with the correct operation of your printer and, if such problems are found, will fix them.

Among other things, it will be checked: the presence of drivers and driver errors, the operation of the necessary services, problems with the connection with the printer and the print queue. Despite the fact that it is impossible to guarantee a positive result here, I recommend trying this method in the first place.

Printer not working in Windows 10

After upgrading to Windows 10, many users faced problems with their printers and MFPs, which either the system does not see, or they are not detected as a printer, or they SIMply do not print as they did in the previous OS version.

If your printer does not work as expected in Windows 10, this manual contains one official and several additional methods that can help fix the problem. I will also provide additional information regarding support for printers of popular brands in Windows 10 (at the end of the article). Separate instruction: How to fix error 0x000003eb “Failed to install printer” or “Windows cannot connect to printer“.

Windows 10 support information from printer manufacturers

Below I have collected information about what popular manufacturers of printers and MFPs write in the operation of their devices in Windows 10.

  • HP (Hewlett-Packard). The company promises that most of its printers will work. The one that worked in Windows 7 and 8.1 will NOT require a driver update. In case of problems, you can download the driver for Windows 10 from the official website. Additionally, the HP website has instructions for solving problems with printers from this manufacturer in new operating systems: http://support.Hp.com/en-us/document/c04755521
  • Epson. promise support for printers and MFPs in Windows The necessary drivers for the new system can be downloaded from a special page http://www.Epson.com/cgi-bin/Store/support/SupportWindows10.Jsp
  • Canon. according to the manufacturer, most printers will support the new OS. Drivers can be downloaded from the official website by selecting the required printer model.
  • Panasonic. promises to release drivers for Windows 10 in the near future.
  • Xerox. write about the absence of problems with the operation of their printing devices in the new OS.

If none of the above helped, I recommend using Google search (and I recommend this particular search for this purpose) for a query consisting of the name of the brand and model of your printer and “Windows 10”. It is very likely that your problem has already been discussed in some forums and a solution has been found. Do not be afraid to look at English-language sites: they come across the solution more often, and even automatic translation in the browser allows you to understand what is at stake.

Damaged cable

This refers to the physical integrity of all cords, as well as the condition of the laptop or computer inputs and the printer. First, inspect all connection cables for breaks, cuts, kinks, and other damage. The same must be done with all plugs.

It is also important to inspect all inputs, both on the laptop and on the printing device. Especially those that are most often used to connect with other techniques. Now you need to pay attention to the connection itself. Do not allow the cable in the connector to sit loose or wobble. Also, absolutely avoid pulling the cords.

Manual addition

What if the laptop does not see the printer even after the steps above? It is worth trying to manually connect the printing device.

Through the “Start” menu, select the “Printers and Scanners” or “Printers and Faxes” section. It has the “Add” button on the right. The search for devices will start, and while it is going on, a shortcut “The printer you want is not in the list” will appear at the bottom. You should select it, and then follow all the prompts and recommendations of the system.

Installing drivers manually

Another option, sometimes quite effective, is to download the driver program. Manual printer setup using it can help. Printing devices in most cases have conveniently arranged software, where the means of their detection are prescribed. In addition, when purchasing a printer, the kit may include an installation disc. Then there will be no need to download the latest driver from the manufacturer’s website.

It is important here that the old driver files should be deleted immediately before installing new ones to avoid software conflicts. To accomplish this, the command line is invoked by typing the Win and R keyboard shortcuts. Printui / s is written there. After executing the command, select the required file package in the “Drivers” section in the window and remove it. It happens that before deleting, you need to stop the print service. Enter the net stop spooler command. When all unnecessary is removed, you need to activate the service again with the net start spooler command.

The laptop does not see the printer

There are few ways to connect a printing device to a laptop. You can use the USB port the old fashioned way or make a connection via a local network or via Wi-Fi. However, it happens that the printer is not detected. Many factors can lead to this. Consider in a step-by-step sequence of actions that will help to troubleshoot.

The problem that the laptop does not notice the printer boils down to poor connection, improper hardware configuration, printing service, “flying” drivers, complexity in the operating system, and some other things. The recommendations given in this review are effective in troubleshooting a faulty connection of printers from well-known manufacturers such as Epson, Samsung, HP, Canon, Brother, Xerox, Kyocera, OKI.

Immediately in a slightly outdated USB connection method, which, nevertheless, many continue to actively use. If the laptop does not see the printer via USB, then, most likely, a snag here in the incorrect setup process.

But a SIMilar situation can arise, and quite unexpectedly, when the printer communicates with a laptop via Wi-Fi or a local network. Various factors can also lead to this.

Incorrect connection

If Windows cannot detect a device for printing, then the very first thing to do is to make sure that the printer is connected properly. This is relevant, as a rule, if you are organizing printing on a new computer or connecting a newly purchased printer.

If you select a USB port, first of all, check if it is the right connector. USB can be confused with an Ethernet slot, and it can even harm the printing device. With regard to connecting to a computer, you should always use the input located on the rear panel. Avoid front panel connectors as they are NOT directly connected to the motherboard.

Also check this: if the USB version is 2.0, then the input for it is black. If it’s 3.0, it’s blue. Interface versions Must be consistent. Highly advise Also do not use USB extension cords.

Now connected to Wi-Fi. Its signal may NOT be stable. And if too many consumers are connected to the network, which applies primarily to offices, it can disappear altogether. In such cases, the first step is to see if the router is turned on. Then you should check the correctness of the network settings, that is, the name and access code.

Driver problem

It may turn out that the whole thing is in the special software, which is responsible for the correct operation of the printer, that is, its drivers have SIMply “gone off”. This situation is most typical for Windows 7 and 8 operating systems, when the laptop does not see the connected printer.

The check is done as follows:

Get to the point “Management”. This can be done by right-clicking on the “Computer” shortcut. It is located in the main Start menu:

What To Do If The Laptop Can'T See The Printer

In the menu on the left, you need to click “Device Manager”:

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Now you should find the printer by model name and visit “Properties”:

If everything is in order, you will see: “The device is working normally”.

If there is a problem, the message will be different. Then you have to install new driver versions.

Print service not started

Drivers are not the only ones responsible for managing the printer. The Windows operating system has a separate service called Print Manager. At this stage, you need to check the status of this service.

First, as in the previous section, you need to launch the contents of the “Control” item. In the area that has appeared, closer to its lower part, it is necessary to find and name the section “Services”. All services available on the laptop or computer will be displayed. Wait for this to happen, and then select “Print Manager” from their list. We are interested in the item “Properties”:

A status window will appear, in which everything should be correct. Please note that the Startup Type field must be Automatic, and the next to Status must be Running. If everything is correct, then with the active button “Run” it should be pressed. The print service will restart:

Operating system problems

Other factors can affect the correct operation of the printing technique. These include incorrect settings, malfunctions of any elements of the operating system or even the laptop itself.

The organization of printing is affected by problems related to antivirus software, BIOS settings, and, of course, viruses.

Malware affects not only printing, but many processes in the operating system. First of all, the disks of a laptop or computer should be checked with an antivirus or a free utility.

It happens that the blocking of signals from the printing device comes from antivirus software or built-in firewall. Therefore, it is recommended to disable the antivirus for diagnostics. It would be even more correct to adjust its settings, put exceptions in them for printing techniques.

In addition, BIOS settings may “fly off”, in which, among other things, the USB ports are disabled. This happens after an update or other action by the user. So make sure the USB port controller is active.

Malfunction of the printer itself

Well, if the entire list of measures to restore the ability to print has been exhausted, and the printer still does NOT respond, it is worth considering: can it be faulty itself? Any component of the printing device can fail. Making repairs yourself can be tricky. After all, maybe this is just a breakdown of the connection input on the case (the contact is moving away), or maybe a faulty motherboard is to blame. So take the equipment to the service center, where experienced craftsmen will help you.

Now you know what to do if the computer cannot see the printer. If you cannot carry out these operations yourself or you have any questions, then our masters are ready to help.

The Good Deeds Service works around the clock. We conduct consultations by phone or go to the office and home at a convenient time. Leave a request in any way that is best for you, and we will certainly answer your questions!

Why the computer does not see the printer

There can be several reasons why the computer cannot see the printer. In this article we will consider them and try to solve the current problem.

First, check the cable. By which the printer is connected to the computer. If it is NOT breakable anywhere and the wires are not exposed, then pay attention to how the plugs sit in the ports of the computer and printer. To ensure good contact, they do NOT have to dangle, you can still move them a little. Now turn on the printer using the switch located on it. This should illuminate the red or green indicator light on the front of the printer.

The next thing to do is check the installed drivers on the computer. To do this, go to “Start”. “Control Panel”. “Device Manager”. Then we look for a printer in the list. I have it not connected, so I will show it on another device. Click on it with the right mouse button and go to “Properties”.

On the “General” tab, look at the state of the device. If it says the same as in the picture below. everything is fine. If not, you need to reinstall the drivers. In some cases, even if the system reports that the drivers are working normally, it is better to uninstall and reinstall them.

To do this, go to the “Driver” tab and click “Remove”.

Now you need to install the printer drivers. Upon purchase, the kit always comes with an installation disc. We insert it into the drive and go through all the installation steps. There is nothing difficult in this. If for any reason you have a disk available, then the drivers can be downloaded from the Internet.

To do this, go to the official website of the manufacturer of your printer HP, Canon, Samsung and others. Then we go to the “Support” section. Here we select the device, its subtype and model. Then click “Select”.

Then click on the link “Universal printer driver”. Then click “Save”. Run the downloaded installation file on your computer and install the drivers.

For HP printers, the site looks like this. Here you need to go to “Support Service”. “Software and Drivers”. Then enter your printer model and click “Search for a product”. You will be offered drivers, select the appropriate one and click “Download”.

This completes the driver installation. Then go to “Start”. “Control Panel”. “Devices and Printers”.

Here in the “Printers and Faxes” section the printer should be displayed.

In the event that several printers are connected to your computer. Select the one you need, right-click on it from the menu, select “Use as default”.

Then in the same menu go to “Printer properties”. On the “Advanced” tab, check that the marker is near the item “Always available”.

Another prerequisite for why the computer does not see the printer may be a disabled print service. To do this, go to “Start”. “Control Panel”. “Administrative Tools”. Here we double-click on the item “Services”.

In the next window, look for the item “Print Manager” and click on it with the mouse twice.

Here, see that in the “Status” item it says “Works”. If you have the “Run” button active. click on it. Then in the field “Startup type” from the drop-down menu, select “Automatic”. Click “Apply” and “OK”.

I think you have succeeded and you can print the required document without any problems.

Checking the print service

All of the above actions are useless if the service responsible for printing is disabled. This often happens when a user, in pursuit of optimizing the operation of the operating system, deactivates services that he does not need. And although each process individually “eats” very few system resources, if you Pause the work of several dozen services, it can slightly unload your computer and especially the processor. This kind of manipulation is very common among owners of weak computers. Therefore, maybe you once turned off unnecessary processes, and then forgot about it. In order to check background applications, you need to go to a special dispatcher.

  • To do this, press the Win R key combination and enter services.Msc in the window that appears. Confirm your action by pressing Enter. Dot at the end of the command Not necessary.
  • Find “Print Manager” in the list and right-click on it. Select “properties”.

If it is disabled, then change the startup type to “Automatic”. If an error crashes, then try to start it first and only then change the startup type. In the column “Status” there should be an inscription “Running”.

The laptop does not recognize the printer over Wi-Fi

If you are using a wireless connection, this is most likely a software problem. It is very rare, but it still happens that the integrated Wi-Fi module in the printer itself fails. It is quite difficult to diagnose such a malfunction at home. And you should start checking the module only if other methods did not help.

Installing drivers

Many devices connected to your computer require drivers to function properly. This is special software that allows the operating system to access the hardware capabilities of the hardware (in this case, the printer). Sometimes it happens that the drivers work correctly, and then as a result of a system failure, they stop functioning. over, Windows may NOT notify the user of the problem. Anyway, she herself may not be aware of what is happening.

Therefore, you should start by installing / reinstalling drivers. You should NOT use different driver packages. It will be much more practical to search for the necessary files on the official website of the device developer. And from time to time you should return to it, because many large companies regularly release updates for their software.

In order to check the status of the current drivers, you need to go to the “Device Manager”. To do this, follow these steps:

  • Right-click on the “My Computer” icon on the desktop and select “properties”.
  • On the left side of the window that appears, find “Device Manager”.
  • Then find the category “Imaging Devices” and click on it with the left mouse button. The category name may differ slightly (depending on the version of the operating system).

If you see the name of your printer, then it’s safe to say that the problem is not with the cable or the Wi-Fi module. However, if you see a yellow or red exclamation mark next to the device name, then most likely the drivers are not working correctly. Alternatively, you can right-click the printer and select Properties. If in the description you see the inscription “The device is working normally”, then you can proceed to the next way to fix the problem.

If you want to completely make sure that the problem is not in the software, try completely uninstalling all drivers and reinstalling them. And you should try installing different software versions. Because it happens that on a certain hardware and operating system, a specific version of the driver is required, and it will not necessarily be the latest. Here it all depends on the specific case. There is no panacea. For the same reason, it happens that the laptop sees the printer as another device.

Why the laptop does not see the printer?

Connected the printer the computer does not see it? DO NOT be discouraged, following SIMple steps can correct this misunderstanding.

Modern printers, along with the rest of office equipment, can connect to a computer in different ways: via USB cable, via Wi-Fi or via a local network. Regardless of what type of connection is used, you may face a problem when the device remains NOT recognized. Today we will analyze the main ways to eliminate such a malfunction.

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All methods listed in the article are universal and suitable for products from manufacturers such as: Canon, HP, Epson, Samsung, Xerox, Brother, OKI, Kyocera and others. Follow all steps sequentially. If it doesn’t help you, then move on to the next one until you try all the possible options. In this case, you are almost guaranteed to get a correctly working device that will be displayed in your operating system. By the way in the system. Some steps may differ slightly depending on the version of Windows, but by analogy, you can easily follow them.

What to do if the laptop does not see the printer: follow the steps. Laptop does not see printer via USB

In many, the printer was bought a long time ago, and it can only be connected by a wired method. Therefore, the first step is to check the cables and only then proceed to setting up the printer or the operating system. If your printer is connected in the second way, then this step can be skipped.

First of all, check how tightly the cable sits in both slots (on the motherboard and in the printer itself). Of course, if you have several suitable wires, then try all of them. It is better to first inspect them for damage, breaks, cuts, bends, and so on. By the way, you need to connect the cable directly to the motherboard. It is better not to use the USB ports on the front side of the case and DO NOT resort to using various USB hubs and extension cords.

Also check the version of the USB connector. The most popular options are 2.0 and 3.0. The first is black and the second is blue. It is better to plug the old technique into the connector of the earlier revision. over, if you are using an old operating system and old hardware. It is also advisable to use the cable that came with the printer. It is with him that the device will be fully compatible. And finally, make sure you have the right wire. The fact is that many novice users confuse it with an Ethernet connector due to the fact that they are visually very SIMilar. But do not try to plug a cable into the printer to connect the computer to the router, and then ask the question: “why does the laptop not see the printer through the cable?”

Selecting a Printing Device

Another common reason why the laptop does not find the printer is the wrong device selected in the printing tools. By default, the printer on which you want to print should be selected. This is necessary so that tasks in automatic mode are sent to the device that is in priority above the rest. It’s very easy to do.

  • Go to the control panel, Using the key combination Win R. In the field that appears, enter the command control and Confirm the operation by pressing the Enter key.
  • Select “Devices and Printers” in the “Hardware and Sound” category.
  • Right-click on the name of the printer you want and select “Set as default”.

Using the built-in troubleshooter

There is a utility from Windows developers that automatically looks for problems in a specific category. She, of course, rarely helps, but it happens that she manages to correct the situation. There are three ways to use this tool:

  • Go to the control panel using the control command entered in the appropriate field that appears after pressing the Win R combination. Then go to the “Hardware and Sound” section and select “Using the printer”.
  • Also in the control panel, when you select a printer in the “Hardware and Sound” category, right-click on the device you need. In the dropdown list, you will find “troubleshooting”.
  • Or download a special utility from the official Microsoft Printerdiagnostic10 website. After installation follow the instructions.

Regardless of the startup method you choose, the auto fix tool will be activated. The utility scans the system for connected printing devices and checks for problems with them. It will check: the stability and availability of connections, the relevance and integrity of the drivers. The system will try to automatically correct the printer.

What to do if the computer does not see the printer

Almost everyone faced a problem when the computer stopped seeing the printer, or could not see it initially. Even if both devices are fully functional, the computer may NOT recognize the printer despite the correct connection. This problem is the most common, but at the same time, the easiest to solve.

Possible causes of malfunctions

Often a prerequisite for the invisibility of the printer is the lack of contact when connecting. a consequence of clogged ports, a faulty cord, or SIMply not tight enough at the joint.

  • Incorrect driver work.

Print device drivers, like any other software, can fail, causing the printer to malfunction. If there is no disk included with the purchase of the printer, the user can download drivers that are incompatible or unsuitable for a specific OS.

  • A different default device is installed.

This problem can occur if other printing devices are connected to the computer, or they were previously connected but not removed properly. This means that the operating system will recognize another printer selected automatically.

  • Disabled print service.

In search of an answer to the question of why the computer does not see the printer, users often forget about the settings of the operating system itself. The service must always be on for trouble-free printing.

Possible causes of malfunctions

Often a prerequisite for the invisibility of the printer is the lack of contact when connecting. a consequence of clogged ports, a faulty cord, or SIMply not tight enough at the joint.

  • Incorrect driver work.

Print device drivers, like any other software, can fail, causing the printer to malfunction. If there is no disk included with the purchase of the printer, the user can download drivers that are incompatible or unsuitable for a specific OS.

  • Another default device is set.

This problem can occur if other printing devices are connected to the computer, or they were previously connected but not removed properly. This means that the operating system will recognize another printer selected automatically.

  • Disabled print service.

In search of an answer to the question of why the computer does not see the printer, users often forget about the settings of the operating system itself. The service must always be on for trouble-free printing.

Ways to solve these problems

To test the connection, just make sure you are using the working ports and cable. If you find debris or dust in the ports, you need to clean them to ensure contact between the elements. To check, you can free all the connectors, and if the computer does not see the usb printer, check each of them sequentially. Sometimes the solution to the problem can be made by a trivial check whether the printer itself is turned on, since many often forget to turn on the device again after disconnecting from the network.

Problems with drivers can come from their improper operation, or from their complete absence. To install the drivers, it is important to use the native disk supplied with the printer. If such a disk is available, the drivers are downloaded from the Internet on the official website of the device manufacturer. When downloading the driver, it is important to select the package that fully matches the printer model and your operating system. If the drivers are not working correctly, you can reinstall them by first removing the non-working version.

To install a valid printer as the default device, you need to right-click on the device icon and check the box next to the “Use as default” option, or just select this option.

To enable the print service, you need to go to the Control Panel, the “Administrative Tools” tab, then “Services” or “Print Spooler”. After that, you need to enable the service by choosing “Startup type” or the “Start” command, and put a tick in front of the “Automatic” parameter.

Thus, if the computer does not see the printer connected, then you can solve this problem yourself in most cases. Proof that the problem has been resolved is when the device is working properly and displayed on the computer. In other cases, you need to contact the specialists, since the lack of results for all the indicated methods of fixing the problem may indicate the presence of more serious malfunctions.

Almost everyone faced a problem when the computer stopped seeing the printer, or could not see it initially. Even if both devices are fully functional, the computer may NOT recognize the printer despite the correct connection. This problem is the most common, but at the same time, the easiest to solve.

Ways to solve these problems

To test the connection, just make sure you are using the working ports and cable. If you find debris or dust in the ports, you need to clean them to ensure contact between the elements. To check, you can free all the connectors, and if the computer does not see the usb printer, check each of them sequentially. Sometimes the solution to the problem can be made by a trivial check whether the printer itself is turned on, since many often forget to turn on the device again after disconnecting from the network.

Problems with drivers can come from their improper operation, or from their complete absence. To install the drivers, it is important to use the native disk supplied with the printer. If such a disk is available, the drivers are downloaded from the Internet on the official website of the device manufacturer. When downloading the driver, it is important to select the package that fully matches the printer model and your operating system. If the drivers are not working correctly, you can reinstall them by first removing the non-working version.

To install a valid printer as the default device, you need to right-click on the device icon and check the box next to the “Use as default” option, or just select this option.

To enable the print service, you need to go to the Control Panel, the “Administrative Tools” tab, then “Services” or “Print Spooler”. After that, you need to enable the service by choosing “Startup type” or the “Start” command, and put a tick in front of the “Automatic” parameter.

Thus, if the computer does not see the printer connected, then you can solve this problem yourself in most cases. Proof that the problem has been resolved is when the device is working properly and displayed on the computer. In other cases, you need to contact the specialists, since the lack of results for all the indicated methods of fixing the problem may indicate the presence of more serious malfunctions.