There is no memory on the iPhone, although there is nothing

“Other” on the iPhone. as it was?

In iOS 8 and earlier, the Other category included:

  • Email with attachments
  • Messages with attachments
  • Contacts
  • Reminders
  • Calendar events
  • Notes
  • Diagnostic information
  • IOS Settings and Updates
  • Safari bookmarks and history
  • Installed programs data
  • Voice recordings.

4 Ways to Clear “Other” on iPhone in iTunes and What It Is?

there, memory, iphone

When iPhone memory is worth its weight in gold, every megabyte counts.

Connect your iPhone or iPad to your computer, launch iTunes, and go to the Overview menu of your device. At the bottom of the program screen, you will see a memory status indicator, in which the contents of your device are sorted into categories: “Audio”, “Video”, “Photo”, “Programs”, “Books”, “Documents and Data”, and “Other “.

For example, I have no questions about what iTunes means by “Audio”, “Video” or “Photo”, and what is included in “Other” is a mystery.

Types of storage contents for iPhone and iPad

According to Apple, the following types of data are stored on iOS devices:

  • Audio: songs, audio podcasts, audiobooks, voice recordings and ringtones.
  • movies, video clips and TV shows.
  • As a rule, on a new iPhone or iPad, “Other” takes up no more than 200 MB and there is nothing to worry about. But over time, the size of this partition can reach several gigabytes (!). At the time of this writing, on my 16GB iPhone 5s, “Other” was using 2.69GB of storage, which is 23% of all available storage (11.9GB). I was thinking, and you?

    What are cached files in iOS?

    In other words, cached files are temporary files that are created when streaming music and videos, hello Apple Music!

    Still, Apple does not agree, because in addition to temporary files, iTunes classifies the data as “Other”:

    • IOS updates downloaded over Wi-Fi
    • Unloaded files
    • Files left over from a failed or incomplete sync
    • Notification Center messages
    • Application crash reports
    • Copies of photos with superimposed filters

    Connect iPhone to your computer, launch iTunes, select your device and go to the “Overview” page.

    Now, on iPhone, go to Settings. Basic. Storage and iCloud. Section “Storage”. Manage “, select the downloaded update and uninstall it.

  • Launch iTunes again or connect the device to your computer and estimate the size of the sector “Other”. It will decrease by the size of the software update.
  • After removing the 1.4GB iOS 9.3 update, on my iPhone 5s the Other section has shrunk from 2.69GB to 1.29GB.

    Apple wouldn’t be itself if iOS or iTunes had a feature to clear the Other section of the iPhone, but unfortunately for users, this is not possible. Cupertinos declare that this is not necessary, since:

    If you don’t trust artificial intelligence, you can force iOS to partially delete cached files, after which the size of the “Other” section in iTunes will decrease.

    • Temporary files are partially deleted when restarting iPhone.
    • Cached files are not included in the device backup (officially), hence restoring from the backup clears the “Other” on the iPhone. It is noticed that there are fewer temporary files in the iCloud copy than in the iTunes copy, but they are still there.
    • Some specialized utilities for Mac and Windows, PhoneClean, for example, allow you to delete temporary and unloaded files, as well as files left after unsuccessful or interrupted synchronization.

    In practice, it turns out that these measures solve the problem with the gigabyte section “Other” only temporarily. IOS will always generate cached files and error reports, and there’s nothing you can do about it. But there is still a way that allows you to radically clear “Other” on iPhone, and that is Erase Content and Settings.

    “Other” on iPhone. as is?

    With the advent of iOS 9, the situation has changed and now iTunes refers to the “Other” category:

    • Mobile operating system settings
    • Siri and VoiceOver voices
    • System data
    • Cached files

    As you can see, Apple has put things in order in the iOS storage and now it has become more transparent. The question about cached files remained open, since in addition to video and music cache, other data are stored in the iPhone and iPad memory, for example, iOS updates downloaded over Wi-Fi. Therefore, iTunes must identify them somehow.

    How to Clear “Other” on iPhone by Erasing Content and Settings?

    Go to Settings. Basic. Reset “and click on the button” Erase content and settings “.

    Confirm irreversible data erasure twice.

    When configuring the device, do not restore it from a backup, as temporary files are partially saved in it, but configure as new.

    After the first download, connect iCloud. The content of your cloud storage will be automatically loaded into the device memory and will be synchronized with all iPhone, iPad and iPod Touch connected to your Apple ID.

    The steps described above are only temporary measures that still need to be repeated periodically, for example, after each iOS update. And don’t be confused by the “Other” section in iTunes, as iOS manages it automatically and deletes temporary files itself when needed. Plus, you can always clean your iPhone manually with PhoneClean. it’s like cleaning the house, only express.

    Why does the phone say that there is no memory, although there is memory

    To understand the Out of Memory error, you need to understand the structure of disk space on Android operating systems. Unlike Windows, where the hard drive is used arbitrarily and chaotically, the smartphone’s memory is divided into segments. Each of them is a “box” and is responsible for a specific data type. And if in at least one of these storages the allotted byte limit is exceeded or tends to, the above error occurs.

    However, this is not the only reason. It is not uncommon for a simple system failure to occur that results in a similar problem. In such cases, simple cleaning will not help and you will have to resort to more radical methods. Then you have to reset the settings, because the data on the storage size has been overwritten, and it is simply impossible to restore or change them.

    Destroying sketches and other junk files

    Gallery also caches and generates tons of thumbnails and thumbnails for quick navigation through your library. Unfortunately, these files accumulate and are not deleted, even if their original source has been removed from the phone. Sooner or later, but the folder with thumbnails will be full, and this already entails a known error.

      With any file manager (I recommend Total Comander, but you can get by with the standard program), open the DISM folder, which is in the root directory of the phone, and in it into the.thumbnails folder.

    With a long press, select all the files in the folder, then delete them

    Clearing the phone cache

    The smartphone cache is the first stop in treating the “out of memory” problem. Temporary data accumulates in huge quantities from both applications, games, media files, and standard system programs. Therefore, the cache must be cleaned without the error in question at regular intervals, at least once every six months.

      In the settings of the smartphone, open the column “Memory” or “Storage”.

    In the smartphone settings, go to “Storage”

    After analyzing the file system, click the “Clear” button

    After that, it is better to restart the smartphone so that the system starts working with a freer file configuration.

    How to fix the problem

    There are several ways to resolve the Out of Memory error. Each is a cleanup of a specific repository:

    ALL iPhones FIXED: Photo Album & Recently Deleted Album is Empty But Still Taking Up Storage Space

    • phone cache;
    • applications;
    • thumbnails and other media data.

    These are the three main “boxes” that are most often and quickly overflowing from active use of a smartphone. If deleting this data does not help, you can safely reset the device settings, since it is highly likely that the error was caused by a software failure.

    How to get rid of the bug due to which Android says there is no space, although it is

    Sometimes there are situations when the phone literally goes crazy and starts giving an error like “No memory”. But when you look at the corresponding sections of the smartphone, it becomes clear that there is still a lot of free space on the disk space, and it makes no sense to cause the owner’s panic with such messages. Of course, you can just close your eyes to the problem, since this does not affect performance, but it’s still better to fix the error.

    Removing unused applications

    The application store is also not a rubber one and an overflow of programs in it leads to a similar error. But unlike the cache, a “Out of memory” problem in the utility store can have consequences: games can freeze and crash, similarly with simpler applications. Therefore, if by mistake you cannot install something on your smartphone, the programs do not work correctly. most likely it is the application storage that is full.

    It is easy to clear this area of ​​memory. you just need to delete some of the unused applications and games.

      In the settings, go to the “All applications” tab.

    In the smartphone settings, go to the “All applications” column

    On the application page, press the “Delete” button and confirm the action


    If none of the above helped you, congratulations, you’ve caught a rare bug in the form of a system crash. The only way to correct the situation is to reset the settings. However, this measure will erase all the changes that you made to the smartphone, therefore you need to approach the process responsibly and do a few preparatory things:

    • save all contacts to a SIM card or any cloud storage, then pull out the communication chip;
    • remove the memory card;
    • download all media files and documents from phone to computer or cloud.

    After that, you can not be afraid of data loss, since all information can be easily recovered.

      Open the “Advanced settings” tab in the smartphone settings.

    Open the “Advanced settings” through the smartphone menu

    We find and open the item “Restore and reset”

    Click “Reset settings” and agree with the operation

    During the reset, the phone will spontaneously reboot, so it’s best to leave it alone until it’s over. If the above function is not in your version of Android, then to restore the factory settings, you should use the Recovery menu.

    • We turn off the smartphone, then, when turned on, we hold down the power and volume buttons up. Depending on the model, the second button can be the volume down or even both volume buttons at the same time.
    • After a long vibration, release the keys and wait for the menu to appear.
    • On the debug screen that opens, using the volume keys, select the Wipe data / factory reset item and launch it with the power button. Then everything is as in the example above: we leave the phone alone for a few minutes.

    In the Recovery menu, run the Wipe data item

    After the last reboot, you will receive a fresh smartphone without any software flaws.

    How to free up memory on iPhone?

    An Apple product owner who already knows how to unlock an iPhone or iPad and what to do if problems with connecting to Wi-Fi are found, sooner or later will face a new problem. a lack of space on the device. As you know, you cannot insert a flash card into an iPhone, so you will have to solve the issue radically. to look for ways to free up the phone’s memory. How to do it without any extra effort. let’s try to figure it out.

    Hard reset iPhone

    You can clear the iPhone memory without connecting the device to a computer by dropping files and system “trash” directly on the phone, by going to the “Settings” section in the “General” and selecting the “Reset” option there. by agreeing with all the system warnings, the user will be able to free up to several gigabytes.

    Clearing Cache RAM in iPhone X

    All the steps above will clear the RAM cache on the iPhone X as well. But the iPhone X doesn’t have a physical Home button. Therefore, in 10-ke, when performing the third point, use the virtual Home button.

    After completing paragraphs 1 and 2, we press the virtual Home on the iPhone screen and hold the Home button in the menu that opens until the working screen with icons appears. To enable the virtual button on the iPhone X screen, turn on. Assistive Touch.

    System update

    As already mentioned, during the operation of iOS, like any other operating system, a lot of “junk” accumulates, and a great way to clean the memory of an iPhone or iPad without deleting music, photos and videos is to update the software. The benefits are obvious: the owner of the device not only updates the phone, but also gets rid of a large amount of unnecessary data. however, it will not work to prevent the emergence of new ones either in this way or in any other way.

    To update your system without connecting your iPhone to your computer, you should:

    • From the main menu, go to the “Settings” section by tapping on the gear icon.
    • Find the “General” subsection and enter it.
    • Select the item “Software update” and follow the further instructions of the system.

    The update process can take up to several hours; it is strongly recommended that you do not work on the iPhone and do not create new files on the device at this time. In addition, you should charge the iPhone up to one hundred percent in advance. downloading new data drains the battery.

    Disable iCloud sync

    Apple’s “cloud” allows the user to upload and store photographs, images and other graphic materials in a single virtual space. This is useful, but in order to save space, it would be wiser to disable automatic syncing of iPhone or iPad with iCloud, and download the necessary data manually and one by one.

    To turn off iPhone cloud syncing, you should:

    • Go to the “Settings” section, and then. to the “Photos” subsection.
    • Move the “Sharing” slider to the “Off” position.

    Tip: it will be equally useful, following the same algorithm, to turn off automatic downloading of photos taken on other devices in the “Camera” section.

    How to Check iPhone RAM Cleanup

    In the iPhone and iPad themselves, there is no standard dispatcher that allows you to monitor the load of RAM (RAM), in iOS you cannot even look at the amount of this RAM itself, so we used the utility. SYSTEM UTIL Dashboard.

    • After turning on the iPhone 7 with iOS 11, the application showed 550 Mb of free RAM
    • After launching 9 different games and applications, free RAM decreased to 36 Mb
    • After completing the steps to clear the RAM in the way described above, the free RAM of the iPhone became. 570 Mb

    Based on the example of monitoring the state of the free RAM of the iPhone, we came to the conclusion that the cleaning method works. over, after the RAM is reset, additional free RAM appears even after turning on the seemingly not yet “cluttered” iPhone.

    Disable automatic data download

    Backing up your iPhone or iPad on your computer or in the cloud is undoubtedly important and useful. But downloading everything that is downloaded or purchased from iTunes on other connected devices is optional. most likely, some of the files being synced on the iPhone are simply not needed.

    To prevent automatic downloading of data on iPhone, you need to:

    • Go to the “Settings” section, and then to the subsection “iTunes Store and AppStore”.
    • By moving the sliders, select which categories of files should (or should not) be automatically downloaded to the phone. The more sliders the user puts in the “Off” position, the more memory space he will be able to save in the future.
    • Scrolling down the page in the same subsection below, the iPhone owner can turn off the “Autoplay video” option. it’s easy to guess that it takes up a significant portion of the iPhone’s memory.

    Tip: to prevent downloading a large amount of data on the road or in other circumstances, when the availability of free memory is especially important, you can move to the “Off” position the “Cellular data” slider located in the same subsection.

    Message retention period

    Everyone who uses iPhone knows that changing one phone to another does not mean losing all SMS from the previous device. Progress ordered in such a way that all our once magical manipulations with file managers and pulling out the folder with SMS have become irrelevant (although the experience, as they say, cannot be spent on drink). They were replaced by the restore from backup function. No photos or SMS are lost. Even those that you have long forgotten and would like to get rid of.

    You can set their storage time by entering the menu: Basic. Messages. History. It offers three options: 30 days, 1 year, and indefinitely. By default, there is the third item, which clogs the memory. Replace it for 1 year, and you will not feel the difference, and your space will free up a little.

    Stop using Photo Stream

    Photo Stream automatically syncs the last thousand (!) Photos between your iOS devices. However, you should know that 1000 photos is roughly 1GB, which is doubled. So if you don’t have an urgent need to share pictures between gadgets, turn off the photo stream on all your devices.

    Settings. Photos & Camera. My Photo Stream

    Use the cloud to store photos and home videos

    Now wet rags with accusations will fly at me, but think about it and take a look at the statistics of using your device’s storage. In the first place, 90% of us have exactly “Photo and Camera”.

    Here’s an example of how you can get backed up to Google. Download the application from the App Store [download], enter the personal account settings and set the slider in the PHOTO section to autoload.

    Google application skins from AppStore

    Further, in order not to go down the drain with payment of bills for using the mobile Internet, set “download if you have WI-FI”.

    The next step is to upload all photos and videos to the cloud.

    You can also configure Dropbox in the same way, if the native iCloud service does not suit you with something.

    Free up space on iPhone

    Every iPhone and iPad user, no matter how much memory his device has, comes a moment when he reads on the screen a terrible phrase: “There is almost no space.” What to do? Now I will try to tell everything.

    Save only photos in HDR quality

    If you have set up an automatic backup of photos through a cloud service, then you should worry in advance that the excess does not fly away for storage. By “superfluous” I mean duplicating normal and HDR photos. Why do you need to keep two identical photos, besides, if one is even worse in quality??

    Settings. Photo and Camera. Keep original

    Deleting information through the Storage

    Many programs by themselves take up little space, but the information they download from the Web makes them type in volumes. So, for example, a harmless in its pure form weighs only 38.4 MB, and with a saved cache of 269 MB.

    Tap on any application from the list and see how much it really weighs and what exactly made it gain weight.

    Delete unused games

    Yes, sometimes I myself do not want to delete the game I once liked from the device. After all, there are collected records, and pumped characters, and, to be honest, bought inapps. But such games clog up the storage of the device so that new and no less interesting, there is simply nowhere to put. Delete without regret.

    Checking storage capacity

    To check how much space is available on the iPhone or iPad and how much is occupied, you need to go to the General. Statistics menu. The upper line displays the amount of used space, the lower one. free space. In my case, a little free. only 1.4 GB. That is, a normal movie, even from the iTunes cloud, cannot be downloaded. I recommend doing such a check once a month in order to avoid the embarrassment of an overflowing memory at the most inopportune moment.

    Install the latest iOS

    • Select the “Settings” icon on the desktop.
    • Go to the menu that opens in the sub-item “Basic”.
    • Click on the line “Software update”.
    • In the window that opens, install the proposed update or receive a message that “The latest software is installed”.

    The iTunes app can help you with the update. If none of the above works, try downloading the firmware file for iTunes and update it to the latest version.

    Reset network settings

    One of the most powerful ways to fix poor Wi-Fi connection on iPhone is to reset your device’s network settings. It is performed as follows:

    Go to the menu “Settings” → “General” → “Reset”.

    Click “Reset Network Settings”.

    After the network settings have been reset successfully, you can check if the iPhone is faster on your Wi-Fi network.

    SIM card problems

    Pay attention to the SIM card. Network problems can be if the SIM card was incorrectly cut and the microcircuit was damaged. Often such a nuisance arises for those users who are trying to save money and cut the SIM card to a smaller size at home, using improvised means.

    In addition, the SIM card can be damaged if moisture gets into the slot, as well as for a number of other reasons. First you need to check the performance of the SIM card. To do this, pull it out with a special key that comes with the delivery and replace it with another one. If everything works, then you need to change the SIM card.

    In some cases, turning off and on the smartphone helps. You can also try to turn the airplane mode on and off several times.

    Why iPhone Disconnects from Wi-Fi in Standby Mode

    If the smartphone is slowly connecting to the wireless network, the router may slow down. check the speed of the router. If Wi-Fi does not work, the gadget does not pick up the signal, freezes, the icon flashes with a gray indicator, and the mobile Internet button does not light up at all. Another sign is low speed and a glitch in the network settings.

    The iPhone‘s Storage Space Problem

    iPhone enters battery saver mode from standby mode. Wi-Fi does not turn off. Different routers are configured to automatically disconnect users who have not been using the network for a long time. Check if this is the reason why the connection signal is lost on the phone. To determine the exact cause of the problem, connect to the local network through another router. in a cafe or a public institution. Disable mobile Internet access in advance. The smartphone screen will turn off, ask to send a message. if the notification arrived, the signal appeared. You can arrange a check from a personal computer or tablet: set the sleep mode and look at the Wi-Fi icon. If iPhone won’t pick up the network, troubleshoot your router.

    How to tell if your iPhone is having Wi-Fi problems

    In fact, the symptoms are different. The most obvious is if the Wi-Fi connection slider becomes inactive, or the iPhone simply refuses to connect to any Wi-Fi network. Also, there may be constant connection failures and a significant decrease in Internet speed. 10 times or even more.

    In some cases, the problem can be solved by updating the phone’s firmware, but in most cases, as a rule, the Wi-Fi chip fails. It can fail due to a fall or ingress of water into the device, or due to a malfunction of the Wi-Fi chip itself, a short circuit on the system board. Soldering disturbance is also possible.

    Install antivirus

    Malicious software damages the normal operation of the mobile phone in any way. This applies to both the operating system as a whole and separately installed programs. Light versions of malware cause minor harm to utilities, but there are some that can completely disable the device.

    If all else fails

    In most cases, the listed options solve the problem of the utility crash. However, there are cases when you have to use extreme measures.

    Disable geolocation

    This method of fixing the problem is an alternative to the method with disabling system services. In both cases, geolocation interferes with the work of the Wi-Fi. Accordingly, if you refuse to use it, the Internet will stop glitching.

    Go to the “Privacy” settings menu. Select “Location Services” and set the value to “Disable”. Now Wi-Fi should work flawlessly, but at the same time, the smartphone will not be able to determine your location.

    Transfer apps to your memory card

    If you have a memory card and it is possible to transfer applications to it from the main memory (alas, this is rare), use this opportunity so as not to delete applications.

    To do this, go to the settings, then to the “Applications” section. Here, select the application you want and click on the “Transfer to memory card” button (in our case, the button says “Go to SD card”).

    Please note that system apps are not portable.

    Clean the contents of the device

    Modern firmware usually has built-in functionality to clean up unused files that take up extra space. Example based on Huawei / Honor.

    Open the Phone Companion application.

    Don’t forget that you can manually delete files such as photos or videos. To do this, you can use the file manager.

    Select the desired section, let it be “Video”.

    If you cannot find a program for cleaning unnecessary files on your smartphone, use the Play Market. In the search, specify a key like “clear phone memory” (without quotes).

    Install the application of your choice and use it.

    The phone says that there is not enough space, although there is plenty of it. What to do?

    This is the question we received from one of the users of our site, Alexei. He writes that when downloading an application from the Google Play Store, an error is displayed: “Failed to download the application. There is not enough space in the device’s memory. ” At the same time, there is plenty of memory space. at least several gigabytes, while the size of the downloaded application is only a few megabytes. What to do, how to be?

    This is what the error looks like when downloading the application:

    Let’s say right away that there is no single solution to this problem, so we will consider various options that can help to cope with the problem.

    Clearing the cache in the Play Market app

    Go to the “Settings” of your phone or tablet.

    Find the “Google Play Store” application and tap on it.

    Here is the “Clear cache” button. Press, if necessary, confirm the action for cleaning.

    Just in case, do the same with the Google Play Services application.

    You can click on the “Reset” button in the “Memory” section. more data will be deleted, that is, this method is even more correct, however, most likely, you will have to sign in to your Google account again, so make sure to remember the password for it.

    After that, try to install the application from the Market.

    Make sure you have enough memory

    In some cases, the available memory space may not correspond to reality. For example, you may think that there are several more gigabytes of memory available, but in reality, only a few megabytes. To make sure that you have free memory, go to “Settings” and select the “Memory” section.

    As you can see, in our case there is more than enough free memory.

    What else can help?

    Tips from the net that may or may not help. If it is worth using them, then only in the most extreme cases, when nothing helps at all. You can also try:

    • Uninstall updates for the Google Play app (the second part in the article is on this page). And if the Play Market in your case is not updated, be sure to update.
    • Clear Dalvik cache using Recovery Mode.
    • Reset the system. In this case, all data will be cleared, and files will be deleted.

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