The laptop does not see the hard drive in the BIOS

Correct connection

The next thing to do if the computer does not see the hard drive is to check if the connection is correct. Make sure that:

2) They fit well in the connectors and sockets of the motherboard.

3) The data cable and power cable are not damaged. If necessary, connect the drive to another motherboard controller or using a different cable. This problem is especially common with external drives.

Check for serviceability

The drive can become unusable due to the following damage:

  • after hitting or dropping a laptop
  • mechanism wear
  • overheat

Any device or component will eventually exhaust its resource and break down. To check if it works, you should connect it to another PC. If it doesn’t work, you need to buy a new one.

Always remember that when using your laptop, it should not be placed on an uneven or soft surface. The ventilation slots must be open to allow air to flow into the cooling system.


If you are the owner of an old computer with a hard drive on an IDE interface, then pay attention to the jumpers. There is an additional connector on the case for setting the HDD priority. One of the four pairs of contacts located in it is fixed with a special jumper.

laptop, does, hard, drive

The presence and correct location should be checked. If you want the connected device to be the main one, set it to the “Master” position. If you connect a second drive, you should set it to “Slave”.

Also, be sure to check their condition in other similar devices. Most often, it is these tiny details that provoke system malfunctions, due to which, in turn, the BIOS does not recognize the components.


In some cases, this problem is associated with a malfunction in the motherboard. There is a possibility that the south or north is out of order, the contacts designed to connect to the hard drive are burned out. What to do? In such a situation, to normalize the operation of the computer, it will need to be partially repaired or completely replaced.

BIOS does not see the hard drive. solution to the problem

There may be several reasons why the laptop does not see the hard drive in the BIOS. The solution of some problems is within the power of only specialists with the appropriate knowledge, however, most of them an ordinary user will be able to cope with independently. The recommendations below are universal, that is, they are suitable for any manufacturer of computers, netbooks and laptops, be it Asus, Acer, MSI and others.

BIOS settings

In the new generation of laptops and netbooks with SATA interface in the BIOS, the hard drive is recognized as a “Drive” device, but sometimes it can have a different name.

  • You need to go to the BIOS and find the section that is responsible for hard drives, usually it has in its name “IDE Controller” or “SATA Controller”. Make sure your drive is set to “Enabled” or “ON”.

Also select your drive in the “First Boot Device” column.

Lack of food

This problem often occurs after a complete upgrade of the computer or replacement of a component, and if you have a weak power supply unit, it may simply not “pull” all the devices installed on the PC.

Therefore, it is recommended to purchase it with a power reserve of 50, 100W, depending on which upgrade you plan in the future.

BIOS settings failed

The first step is to check the BIOS settings and correct them if necessary. Due to the user’s careless actions or an unknown failure, they could change, and so that the BIOS ceases to see the already familiar drive. There are two ways to eliminate incorrect subsystem parameters:

Manual setting

To check and set the necessary parameters, enter the BIOS and follow the following algorithm:

  • On the “Main” tab, find the “SATA” line where you have “Not Detected” displayed (displaying an inactive value ensures that the drive is not detected due to incorrect BIOS settings). Use the arrows to highlight the line and press the “Enter” key.

Press “Enter” again from the “Type” line and select the “Auto” parameter.

Check that the lines that appear contain the value “Auto” or “Enabled”.

Return to the main tab by pressing the “Esc” key, then highlight the “SATA Configuration” option and enter the desired setting by pressing “Enter”.

Take a look at the SATA Configuration value — it’s preferable to Enhanced, unless you have Windows 98, which is very unlikely. Install it using the arrows and “Enter”.

Initiate the exit from the BIOS while saving the settings by pressing the “F10” key, then press “Ok” through “Enter”.

Returning to the default settings

In the event that the above steps did not help, or you are not eager to change the BIOS settings, you can simply return them to their original position. Provided the disk problems are caused by a crash and wrong parameters, this should help too.

    Immediately after entering the BIOS, go to the “Exit” tab, find the “Load Setup Defaults” option and press “Enter”.

Confirm the reset to default by highlighting “Ok” and pressing “Enter”.

Exit the subsystem saving the changes made using the “F10” key, then select “Ok” and press “Enter”.

Alternatively, or if a soft reset is unsuccessful, you can use a hard reset. To do this, you need to pull out the motherboard battery for 10-15 seconds, then insert it back.

This way you can fix the hard disk mapping problem if there is a software failure in the subsystem. After that, when the system is restarted, the drive should “pick up” and boot normally without any errors.

The laptop does not see the hard drive in the BIOS

The lack of display of the drive in the subsystem may be the result of a software or hardware failure, physical damage to the device itself or to the computer’s motherboard, as well as a defect in the SATA cable. In today’s article we will look at why the laptop does not see the hard drive in the BIOS.

Laptop does not see HDD in BIOS

Imagine a situation when a still working HDD functioned normally in normal mode, but at a certain moment refused to start and an error began to appear: “DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER”:

Or the inscription “Reboot and Select proper Boot device or Insert Boot Media is selected Boot device and press a key” or similar:

If such messages are displayed on the laptop screen, you should state that there is a failure in the software or hardware of the computer, but do not rush to take your laptop to a service center. It is likely that you can find a way out at home. Consider the onset of such an uncomfortable situation in the context of various reasons.

Mechanical damage to the drive or cable

Now let’s take a look at the hard drive itself. Since it is inherently a rather fragile component, even small computer shakes and blows to the laptop case can be fatal to the HDD. In addition, you should not discount voltage drops and overheating, especially if at that moment the PC was actively writing or reading information.

It is necessary to check the HDD for operability by disassembling the laptop. Take out the drive and try connecting it to another PC using a different SATA cable. Another connection option is to your laptop, but via a SATA-USB adapter. Expanded and step by step on how to disassemble a laptop and connect a drive from a laptop to a stationary PC, read thematic articles.

If another computer detects the drive, then the problem lies in the laptop’s SATA cable, which has outlived its usefulness and needs to be replaced, the motherboard or the subsystem. When a drive is not detected by another PC even with a cable change, the device can be broken. Alas, most often hard drives are not restored, so get ready to buy a new and expensive procedure for transferring information from a broken drive to it, but before that it will not be superfluous to carry out diagnostics at home.

Failed or damaged motherboard

Occasionally, the problem of connecting to devices lies in the motherboard, which, due to a defect or negative impact, has ceased to perform its functions. The negative factors include the same as in the situation with the HDD. The motherboard can also suffer from physical impact on the laptop case, from voltage surges and overheating.

Therefore, if the hard drive was detected by connecting to another computer or was able to start normally through the SATA-USB adapter, it means that it could “glitch” or burn out not so much the cable as the entire motherboard. Unfortunately, this problem, like HDD damage, cannot be completely solved. Unless if you are ready to convert the internal hard drive of the laptop to an external one by setting the BIOS to start the system from USB for the first time.

Let’s stop and tell you in detail how to change the boot priority in the subsystem. For this operation, enter the BIOS and perform a number of such actions:

    Go to the “Boot” tab, select the “Hard Disk Drivers” option (if there is no such name, look for a similar one) and press “Enter” to configure it.

Select “1st Drive” and assign the problem drive as the first device (its name and / or model should be in the selection panel). For both actions, use the “Enter” key.

Switch to the “Boot” tab again using the “Esc” key, then select the “Boot Device Priority” option and press “Enter”.

Highlight “1st Boot Device” and assign them the device that you selected in the previous paragraph, confirming all actions with “Enter”.

Press “F10” on the keyboard to exit with saving the changes made, highlight “Ok” and press “Enter” one last time.

This will set the disk to start using the priority of loading USB devices, of course, if you have the corresponding ports active. For instructions on how to enable USB ports, read the corresponding article.

In the presented material, we examined the causes and solutions to problems in which the laptop does not see the hard drive in the BIOS. This may be a software glitch or a technical problem of different devices, and therefore the method of fixing the problem will be radically different.

Jumper problems

With the simultaneous use of HDD Sata 3.0 Gb / s and a controller on the motherboard of 1.5 Gb / s, there may be a problem when the disk is not detected in the BIOS, or it will cause the OS to lock

Jumpers are special sockets that allow you to connect equipment using special wires and loops.

Winchester has a sufficient number of jumpers, so they must be checked.

To do this, you do not need to be a professional: the violation of the structure of the lintel or its absence is visible to the naked eye. A broken jumper prevents the BIOS from sending a software signal to the hardware.

With a broken jumper, it is possible that the BIOS sees the hard drive. This situation shows that the hard drive is working, but not transmitting signals, so it is worth carefully considering each jumper. They are located at the base of the connection to the hard drive through special wires, as well as on the base of the motherboard where you connect the hard drive.

Problems with settings in the system utility

In the BIOS, very often there are minor failures in the structure of its software. This happens due to the fact that the BIOS often has to process a huge flow of information, transfer equipment failures. Even viruses can cause glitches in the BIOS. Therefore, to make sure that the BIOS is working correctly, you should go into it and check the settings. This can be done using the “Alt F” keyboard shortcut. The second button must correspond to the command that is specified during computer boot. It can be found on the start download window.

Often, in the event of a sudden power outage or inadvertently, changes are made to the BIOS, as a result of which the disk controller can be disabled.

After you have entered the BIOS, you should immediately go to the Integrated Peripherals menu and check if the functionality that allows you to see the hard drive is enabled. The functionality itself is called Advanced. In it, go to the Onboard Devices Configuracion tab. Opposite the line Onboard IDE Controller (depending on the motherboard, the name may be different, the analogue of this line is called like this. Marvell IDE Controller), you will see the status. Disabled (disabled) or Enabled (enabled). Accordingly, if the functionality is disabled, you need to enable it. If after the performed operation the BIOS does not see the hard drive, you can use the BIOS reset. This procedure is carried out by removing the battery from the motherboard. It has a round shape and a silvery color and is immediately recognizable. Turn off the computer, then remove the battery, then wait 20 minutes, then insert it back. The next time you start the computer, the settings will return to the “factory” status. Therefore, every element of the utility will work fine. Do not be afraid that the settings will go wrong and the computer will stop recognizing the hardware. Drivers are remembered when reset, so there will be no problems.

What to do if the hard drive is not visible in the BIOS. we solve the problem

If the disk is not detected even by BIOS, you will have problems loading the OS

The hard disk is the most important element in the structure of a computer, which is responsible for the performance of software and storage of information. Without this technical element, the computer is unlikely to give you access to all the functionality that is possible in this device, so hard drive failure becomes a serious problem. But it is quite difficult to break a hard drive if you do not apply physical force to it. In most cases, the BIOS does not see the hard drive, and it is because of the system BIOS that many users cannot comfortably use the capabilities of the hard drive.

READ  How to Take Screenshot On Asus Laptop

So why can’t the BIOS see the hard drive? The system BIOS is a special utility that configures the motherboard. It is the BIOS that is responsible for functions such as recognizing hardware, the order in which the hardware is started, and ensuring the operability of all elements of the computer. And if the BIOS does not see the hard drive, then there may be various reasons for this: starting from the quality of the external media itself and ending with various errors that occur when the hardware fails and the user is inattentive.

Despite the fact that there are not so many software elements in the BIOS, they often get confused, especially when an inexperienced user decides to personally figure out everything. Hard media can also give errors, but they can only be technical, and if you are sure that the external media is safe and sound, then you should turn to the BIOS utility itself to solve the problem. Reasons for ignoring the hard drive:

  • incorrect connection of elements;
  • jumper problems;
  • problems with the settings of the BIOS itself;
  • hard drive failure.

Wrong connection of elements

Initially, to fix the BIOS problem, it is worth eliminating physical connectivity issues. It is recommended to carefully review the correct location of all wires (in this case, loops), the correctness of their connection, depending on the requirements of the motherboard itself, the integrity of the connection elements. Even small kinks and grooves located in the connection slots and on the cables themselves can cause a failure due to which the utility does not see the hard drive.

If the hard drive is properly connected and no defects are noticed, you should pay attention to other hardware in the computer. Incorrect connection of other hardware may cause BIOS failure. Be sure to see if the cooling system (cooler) in the power supply is working: overheating of this technical element can cause a lack of energy for equipment that simply will not turn on.

After you have checked all the technical elements for connection and made sure of their correct location and integrity, it is worth moving on to the next stage of the check, due to which the BIOS does not see the hard drive.

Hard drive malfunction

If, after long checks and manipulations, the BIOS does not see the hard drive, you should sound the alarm: most likely, the problem is in the media itself. And the first thing is to try to connect the hard drive to another computer. If the other device does not see the hardware either, then the media is broken. If the computer still sees the hard drive, then you did something wrong. It is worth trying to carry out the operation on several computers, if the BIOS does not see the equipment on any of them and the media itself does not show activity when connected, it’s time to contact the service.

There is also a variant of hardware recognition error, which consists in an excess of viruses on the hard drive. When, after prolonged work, you find that the BIOS does not see your hard drive, you should turn it off for a while, reset the system utility settings and format it the next time using a special disk with the necessary software (usually this can be done using a standard Windows disk).

If after all the operations done, the system utility does not see the hard drive, no matter how hard you tried to fix it, then it is better to contact the service, where they can tell you the exact problem and think about its solution.

Thank me, share the link with your friends on social networks:

The laptop does not see the hard drive. why the HDD does not work and what to do

Any malfunctions with a laptop can cause a lot of inconvenience to users. This is especially true for situations in which the laptop does not see the installed hard drive. Such a problem significantly limits the capabilities of the device and does not allow using it to solve the necessary tasks.

Why the laptop stopped seeing the hard drive

There are many reasons why the computer cannot recognize the drive. They are all divided into software and hardware.

How to replace a hard drive

  • Disassemble the laptop so that you can access the old hard drive. Disassembly process may differ on different models.
  • Disconnect the ribbon cable from the drive.
  • Unscrew the fixing screws.
  • Remove the old drive, and insert a new one in its place (it is important to choose an element of the same dimensions).
  • Connect the ribbon cable to the disk.
  • Reassemble the laptop in reverse order.

Now you need to turn on the computer and enter the BIOS. The new hard drive should be displayed in the appropriate item. If the system does not see the new hard drive, manual formatting may be required.

If the disk is detected in the BIOS

If the disk is detected in the BIOS without problems, the malfunction is most often corrected by software without disassembling the laptop. The first step is to check the relevance of the drivers used and update them in one of the available ways (through built-in tools or special programs).

Sometimes the hard drive becomes invisible due to a conflict in partition designations. To test this hypothesis, you need to open the disk management utility and change the letter designation for the missing drive.

Also in the disk management you can see the status of the hard drive you are interested in. If the value is “Not allocated”, then you need to format the new drive and create the required volume.

The “Unallocated area” status indicates file system errors. Here it is advisable to reformat the disk or use antivirus to search for malicious software.

Mechanical damage

Mechanical damage is also often the cause of malfunction. They can be factory or acquired during operation.

File corruption

System files can be damaged if the system is abruptly shut down or power is cut. At the same time, there is a high probability of software failures that are responsible for recognizing the hard drive.

Often, files are damaged by power surges, malware, or simply careless user actions. As a preventive measure, it is recommended to close all open programs and folders separately before each shutdown of the computer. In this case, it is desirable to use the traditional shutdown method, which involves a gradual change of state. It is not recommended to initiate an emergency shutdown or simply disconnect a discharged laptop or computer from the outlet mechanically.

It is also worth paying close attention to downloading files to a computer, especially if the user often deals with unverified third-party resources. Viruses penetrating together with such files can cause significant damage to the system. The installed antivirus will help you quickly recognize the threat and neutralize it.

BIOS problems

If the laptop cannot detect the BIOS or hard drive, most likely the problem lies in the power supply to the device. The block does not give out sufficient characteristics for the operation of the elements, which means that it will not work to see them in the system.

The problem can be solved after repairing the power supply and checking all the output parameters. You can intentionally connect a known-good UPS to the system, and then verify access to the BIOS and hard drive.

If a new external hard drive is not detected

In this situation, we mean a portable storage device that you just purchased and connected to your PC for the first time. The first thing to do:

We go to the Control Panel / Make sure that the item “Small icons” / Administration is selected in the “View” menu.

In the left column, go to the “Disk Management” menu. 4. We are waiting for 5-10 seconds until the configuration is updated, after which both internal and external media that are connected to the computer or netbook will be displayed. Quite often, the PC may not read the media due to the wrong letter assignment.

It is she who should be changed. To do this, you need to right-click on our device and select “Change letter”.

Lack of drivers is another most common reason

If the hard drive is not visible in either “Disk Management” or “My Computer”, but at the same time fully functions on other equipment, this is exactly the problem. Of course, modern Windows 7, 8, 10 are smart operating systems that search for and install drivers themselves in a fully automatic mode. However, sometimes they make mistakes.

In this situation, it is necessary:

Check the operation of USB ports (2.0 / 3.0). If other devices will work through them, then it is not at all about them.

If everything is ok with the USB ports, but the hard does not work:

We go to the Control Panel / Make sure that the item “Small icons” / Device Manager is selected in the “View” menu and select the sections “Other devices” and “Disk drives”.

There you can find out if the drivers for the connected media are installed.

If there are red or yellow identification icons next to the name of the connected device (see the screenshot above), it means that the drivers were not installed or installed with errors, in order to fix this, you must do one of the following options:

Click “Update hardware configuration”, after which the installation will take place in automatic mode.

Use a special program to install the necessary drivers “DriverPack Solution, Driver Booster or others”

After performing some simple steps, the HDD will work as usual.

Why the laptop won’t display an external hard drive

External HDDs and SSDs are becoming more and more popular every day. This is not surprising at all, because this small box can hold a huge amount of information. up to 1-6 terabytes! For comparison, today not every PC even has an internal 1TB hard drive.

But what to do when your computer or laptop can’t see the external hard drive? In this article we will figure out why this happens and how to properly solve this problem.

Another option, why the laptop does not recognize the new hard drive. it is not formatted

In this case, you will not even be able to change the name to something else. It is necessary to click on the disk again with the right mouse button, a menu will be displayed, and then click “Create volume”. However, be careful! This will delete all information from the HDD.

A not so common problem is the chip on the motherboard that is responsible for the operability of the USB ports. In 99% of cases, the solution to the problem is to repair the board.

If the old external HDD is not displayed

In this case, we mean the hard drive that was previously functioning on your PC, but it stopped seeing it. In such a situation, you should:

  • As with a new drive, try changing the letter. This is especially true if you have created new sections.
  • Go to “Device Manager” and make sure that the drivers have been installed correctly. If there are yellow or red signs next to the device name, reinstall the drivers on the USB controller. This can be done using collections of drivers, for example SamDrivers or DriverPack Solution.
  • Next, you should check all partitions for viruses. Some of them can hide the visibility or even block the operation of the drive.
  • Another effective way is to reinstall Windows. But first, it’s worth checking if the drive works on other equipment.
  • Plug it into a different USB port. If the drive is not recognized, then this is not the case. But for completely incomprehensible reasons, it happened that connecting to another socket completely solved the problem, in particular on asus laptops.
  • Be sure to check the cord! There was a situation when a hard drive from Seagate and WD did not want to work due to a damaged cable.

Now you know how to find out the reason why the computer does not show the removable storage, and you can solve it yourself!

If you have done all the recommended actions and none of the solutions helped you, you should contact the IT-masters.

When installing Windows 7, 8 or Windows 10 on a laptop, it does not see the hard drive and requires a driver

If you decide to install Windows 10, 8 or Windows 7 on a laptop or computer, but after reaching the stage of choosing a disk partition for installing Windows you do not see a single hard drive in the list, and the installer prompts you to install a driver, then this instruction For you.

The guide below describes step by step why this situation may occur when installing Windows, for what reasons hard drives and SSDs may not be displayed in the installer, and how to fix the situation.

Why the computer does not see the drive when installing Windows

The problem is typical for laptops and ultrabooks with SSD caching, as well as some other configurations with SATA / RAID or Intel RST. By default, there are no drivers in the installer to work with this storage system. Thus, in order to install Windows 7, 10 or 8 on a laptop or ultrabook, you will need these drivers at the installation stage.

Where to download the hard drive driver for Windows installation

Update 2017: start searching for the required driver from the official website of your laptop manufacturer for your model. The driver usually has the words SATA, RAID, Intel RST, sometimes. INF in the name and small size compared to other drivers.

Most modern laptops and ultrabooks that have this problem use Intel® Rapid Storage Technology (Intel RST), so you need to look for the driver there. Here’s a hint: if you google the search phrase Intel® Rapid Storage Technology Driver (Intel® RST), you will immediately find and download what you need for your operating system (For Windows 7, 8 and Windows 10, x64 and x86) Or use the link to the Intel website to download the driver.

READ  How To Install An SSD In A Laptop

If you have an AMD processor and, accordingly, the chipset is not from Intel, then try searching for the key “SATA / RAID driver” “brand of computer, laptop or motherboard”.

After downloading the archive with the necessary driver, unpack it and place it on the USB flash drive from which you install Windows (creating a bootable USB flash drive. instructions). If the installation is performed from a disk, then anyway, place these drivers on a USB flash drive, which should be connected to the computer before turning it on (otherwise, it may not be detected when installing Windows).

Then, in the Windows 7 installation window, where you need to select a hard drive for installation and where no drives are displayed, click the Download link.

Specify the path to the Intel SATA / RAID (Rapid Storage) driver. After installing the driver, you will see all the sections and you can install Windows as usual.

Note: if you have never installed Windows on a laptop or ultrabook, and after installing the driver on a hard disk (SATA / RAID), you see that there are 3 or more partitions, do not touch any HDD partitions, except for the main (largest) one. do not delete or format, they store service data and a recovery partition that allows you to return the laptop to factory settings when needed.

Distribution of new, sometimes interesting and useful materials from the website. No ads and free computer help for subscribers from the author. Other subscription methods (VK, Odnoklassniki, Telegram., YouTube, Yandex.Dzen)

Hello, when installing Windows 7, I got the following error: “Windows cannot be installed on this disk, perhaps the hardware of this computer does not support booting from this disk. Make sure the controller for this disk is enabled in the BIOS menu of your computer. ” I changed the SATA Mode to IDE in the BIOS, but now it does not see the hard drive during installation, I downloaded the drivers from the office. site but they are not suitable for this device. What could be?

Just for this article, everything is done, nothing helps. What else could there be?

Nouname DA061 / 078L-AM3, is in the assembly of Acer Aspire x3300

I looked it seems like there are no features and drivers there, even, everything should work like that.
From ideas: do you connect a USB flash drive to the front panel? Try to put AHCI back to connect from the back; since on the front of the X3300, as I see it seems to be not just USB outputs, but a hub, and maybe the installer swears at its drivers.

I connected both the front and the back, I installed it from the DVD drive anyway.

the installer, except boot x, does not show anything, therefore where to throw on the USB flash drive to install the driver

Those. The USB flash drive is not visible in the “Overview” and is loading from the USB flash drive at the same time? And you can put a photo somewhere, take a look?

Good afternoon, I want to share my experience, maybe it will be useful to someone. When installing Windows7 on my computer, the drive did not appear in the select disk for installation window and a message appeared stating that there was no mass storage device driver to install. over, the disk was not connected natively and Linux was installed on it. I went to the command line with the Shift-F10 key and with the diskpart command created one partition and formatted the disk (according to your instructions). After that, the disk immediately appeared in the window and the Windows installation went without any drivers.

Thank you very much! It helped a lot. I have already substituted the official driver for the laptop from the Intel website, but after installation I still did not see the disk and asked for the driver.

There was a problem with the lack of visible logical drives in the Windows 7 installation window. I tried to install the drivers. it did not help. Turned to the command line with diskpart activation. I used certain subcommands for a long time, then in Yandex I found an article on one site:
How to initialize a new disk
I’ll leave it here, maybe someone else will come in handy

open the console, type “Diskpart”
C: \ Diskpart

We display a list of disks:
DISKPART list disk

Select the desired disk:
DISKPART select disk (ID)

Remove write protection:
DISKPART attributes disk clear readonly

Thanks for the information, but I deleted some of the text: I cannot publish copied texts on my website. He left only the important things (after the indicated actions, if you update the disk configuration in the partition selection window, “unallocated space” will appear and you can perform the necessary operations), and some things from the instructions can be harmful: for example, manually creating a partition on the entire disk (then in UEFI mode will report that “cannot create a new one or find an existing one”). Also, it was not true about MBR and GPT: the choice should depend not on the size of the disk, but on the type of boot.

DISKPART list disk does not help, only the USB stick section is visible. I’m trying to put Windows 7 on a modern acer laptop on a disk with a gpt partition, BIOS. uefi.
I understand that only win10 will get up (but I would like win7

The fact is that even if there is a GPT disk there, 7 in diskpart should still see it (just the installation may not work). And the fact that he is not visible there is strange. In the BIOS, the disk is visible at the same time?

I bought a laptop Acer Aspire 3 A315-55G-58GJ NX.HNSEU.00K and I can not install Windows exactly as you described at the stage of choosing a hard drive writes “We could not find drivers”, I downloaded both your links and the official acer website. did not help.

Hello. Connect the USB flash drive to the connector on the right side?
If connecting a USB flash drive there does not help, try to unpack the Storage Driver from the official website to a USB flash drive and specify it.

yes, USB 2.0 and the USB flash drive correctly recorded, because her laptop sees, but does not see others at all. And the installation goes on but stops at the disk selection dialog. I tried Storage Driver (there are even two of them), but it did not help. I found on the Internet that you can go into the BIOS and press CtrlS in the main block and then change the SATA Mode from RTS with Optane to AHCI.
After these manipulations, the hard disk becomes visible in the form of three partitions:
Disk 0 Partition 1 UEFISHELL 1 GB
Disk 0 Partition 2 232.2 GB
Disk 0 Partition 3 WINDRIVER 5.2 GB
So I’m thinking about putting it in section 2 and not fooling around? Maybe this RTS with Optane is not present at all in my configuration? It’s just that the BIOS was configured so wrong by default

If you do not have an Optane drive in your specifications (but it seems not), then yes, you can leave it that way. And I would not put in partition 2, but delete partitions 1 and 2, select unallocated space (without creating partitions manually) and click “next” so that he can create the necessary system partitions where needed and how to create.
And after installation, I would look at what is there on the 3rd section, if the drivers. I would install them, and then maybe I would demolish this section by attaching it to C.

I thought UEFISHELL is a BIOS shell and without it the BIOS will not work Did as you said, it worked! But I don’t want to store everything on one disk. Probably I will break it into 150 for the system and what will remain under the documents.

had a similar problem
decided that he did not see the new SSD, danced with a tambourine, manuals, nothing helped.
everything was solved simply, the win 7 distribution did not include drivers for USB 3.0, into which the bootable USB flash drive was stuck. Plugged into USB 2.0 and it all happened.
P.S. if you see a hard disk through the console and diskpart and allow you to work with it, then it’s not about the “visibility” of the HDD \ SSD for the Windows installer


Incorrect BIOS setup in Windows

Problem: the functionality of finding the hard drive is disabled

Often the computer’s BIOS stops seeing the HDD due to default settings failures. There are many reasons for this: power outages, the installation of new hardware on the laptop, infection with viruses of the Windows operating system.

The first thing to do when starting your computer is to enter the BIOS. Depending on the motherboard, there are different login keyboard shortcuts that are displayed on Windows at startup. Once in the BIOS, you need to check if the functionality for detecting the HDD is connected. To do this, select the Integrated Peripherals item in the menu and find the Onboard IDE Controller section, opposite which the inscription is located: Enabled (enabled) or Disabled (disabled).

If the Onboard IDE Controller is set to Enabled, then there is a problem with the hard drive. Otherwise, change the status of the HDD.

If this procedure did not help and the hard drive is still not detected, then you need to reset the BIOS settings to the factory settings. To do this, turn off and disconnect the computer or laptop. After that, on the motherboard we are looking for a round-shaped silver battery.

It is difficult to confuse a battery with something. We take it out of the computer and wait 20-25 minutes. Putting the battery back.

Comment. Do not be afraid that when you reset the BIOS to factory settings, the driver settings will be knocked down. They are not related to the BIOS environment.

Physical damage to the hard drive

Main problem: damaged jumpers

The hard disk is hard to damage unintentionally. If, after assembly, the computer or laptop stops seeing the HDD, you need to check it for external damage. First of all, you need to study its jumpers, since their breakdown is the most common problem for which the hard drive is not detected in the BIOS. Jumpers are located on the back of the media. Problems visible to the naked eye: the jumper can bend, break partially or completely and fall off, oxidize.

If the jumpers have undergone an oxidation process, then the problem on the computer can be solved in two ways:

Problem: External physical damage

Examination of the surface often reveals external physical damage. Defects of the following types are common:

  • Damage to chips on an unprotected HDD board;
  • Defects in the outer casing;
  • Malfunction of parts. For example, a motor.

If defects are found, it is necessary to assess the extent of the damage. You can carry out the procedure with specialists or on your own. If the disc is suitable for repair, then it should be taken to a service center. If not, then you will have to purchase a new one.

What to do if the BIOS does not see the hard drive

Often, computer owners have problems with disk recognition. This is done by the BIOS environment. She is responsible for configuring the motherboard and finding equipment connected to it. There are several main problems why the BIOS does not see the hard drive:

  • Physical damage to the HDD;
  • Connection problems with the motherboard;
  • Factory assembly defects of the hard drive;
  • BIOS settings.

Connection problems with motherboard and power supply

Problem: faulty SATA cable

If the HDD is connected to the motherboard incorrectly, it may be difficult to read information from it on the computer. After checking for external defects, it is necessary to test the loop. It should be intact and fit snugly to the lintels on both sides. The wires must be insulated.

If a loop is found to be faulty, it must be replaced with a new one. If it is found that the loop is loose, then to solve the problem it is enough to correct it.

Problem: heavy load on the loop

Interruptions in the operation of the device often occur due to the fact that several connectors are occupied in one SATA cable. It is important to check how many ports are connected to one loop.

Allocate a separate SATA cable for each HDD.

Problem: Lack of electrical power

Due to the insufficient power of the power supply, the hard disk may not have enough power to operate, therefore it is not recognized by the BIOS. It is necessary to check the quality of the connection of the wires leading to the unit. There is also a possibility that the power supply cannot handle a large number of devices.

If the power supply wires are faulty, they must be replaced. If the power supply cannot cope with a large number of devices. It is recommended to replace it.

Factory defects

Problem: a factory defect that is invisible in appearance.

If there are problems with the definition of a hard drive in the BIOS, you need to be extremely careful and attentive when identifying the problem. The breakdown can often be solved independently by resorting to the instructions above, but if nothing came of it, then the best solution is service centers.

Video with instructions for self-recovery of a hard drive with SATA interface:

READ  Connect Laptop To Internet Via Smartphone

BIOS sees the screw, but the OS does not see

So, we analyze the situation when the BIOS sees, but Windows does not. It’s also a pretty common story. The ability to enter the OS, recorded on any of the partitions, can be influenced by the trite boot sequence set in the same BIOS.

If the first in turn are faulty or unwilling to respond devices that are physically present in the system, then the boot process may freeze.

In this case, you need to go to the BSVV settings and change the boot priorities in a direction convenient for the user.

For example, remove a USB flash drive from the highest priority devices, from which, in principle, it is impossible to boot, if it does not contain an image of a certain OS or contains its “broken” image. This is how the priority window looks in practice:

Put the screw first on this list.

BIOS does not see the screw

How can this problem be diagnosed? It’s very simple: you need to restart the computer while holding down the special keys to enter the BIOS. Depending on the model of your computer, this can be either the Del key or the F2 key. Although there may be other options: the PC signals them at startup, just look at what it displays on the screen at the time the system boots.

Once in the BIOS, you need to go to the “Integrated Peripherals” section and pay attention to the option called “Onboard IDE Controller”. If this option is set to “Disabled”, then this means that for one reason or another BSVV your propeller does not see. Here is an explanatory picture:

Try this:

  • Carefully check all contacts and connectors, in accordance with the instructions for your “motherboard” and hard drive.
  • Remove the system clock battery from the connector and hold it disconnected for 10-15 minutes, after which you can insert it again.
  • Set the “Onboard IDE Controller” option to the correct position, that is, to “Enabled”.

If these manipulations do not work to revive the screw, contact the specialists.

What to do if the HDD BIOS sees, but Windows does not

The wonderful times, when no hard drives simply existed, have long since sunk into oblivion. The development of high technologies differs from others in that it does not obey general laws, but tears forward like a stratospheric rocket.

Tape drives, perhaps, failed more often than modern magnetic disks, but the reasons for their breakdowns were much more understandable. Although what are we talking about! No, we are not encouraging everyone to return to the Stone Age. God forbid! We just give some comparisons, which, according to certain parameters, do not always turn out to be in favor of modern technology.

So, you have a broken hard drive or you suspect that the failure lies in it. in the inadequate operation of this complex and obscure device. You are saved if there is another PC near you that sees its own hard drive. Just swap the two disks and make sure that someone else’s machine recognizes it as a working one.

If so, then the problem lies in the wrong settings on your system. If the second PC does not see your ill-fated propeller, it means that it is really faulty, and at least it needs to be brought in for repair. As a maximum, just throw it out and replace it with a new one, if its surface did not contain some critical data.

We will assume that the screw is detected by another computer and the essence of the problem should be found in the settings. It so happens that the BIOS (Basic Input / Output System) does not recognize this or that hardware. In this case, it is usually not recognized by Windows itself. Let’s trace this on the example of a hard drive.

Other problems with HDD

Sometimes the visibility of the device by the operating system is periodic: it is either available or not. The reason for this phenomenon may be a computer power supply unit that is weak in power. replace the unit, and everything will return to normal.

Alternatively, you can unplug some power-hungry device. this will have the same effect. If two disks of the same brand are installed on the same machine, this can also lead to conflicts. These drives need to be connected and configured one at a time.

There is one more method of correcting the situation when the BIOS sees the hard drive, but the Windows OS does not. Open the Disk Management snap-in from the Start menu = Control Panel = Administrative Tools and try to play around with options like volume and partition labels. Here is an explanatory drawing for this alternative:

Well, if none of the above helped, you will have to contact the computer repair masters. It’s not that expensive now.

What to do if your hard drive is not working

Winchester is a rather unreliable device that can fail for a number of reasons. Sometimes it happens that the laptop does not see it. This is not a reason to panic, because the “absence” of memory does not always mean that the drive is completely broken. It is possible that a system failure has occurred. What to do if the laptop does not see the hard drive, not all users know, so below are tips that can fix the problem.

Additional hard drive does not work

In some laptops, the manufacturer provides the ability to use two drives at once. Over time, the user decides to add another HDD or increase performance by installing an SSD. After that, problems may begin.

Important! If the BIOS does not see the hard drive that was added, then the problem is with the connection. All connections must be checked again. After that, the memory will begin to be determined.

It so happens that the buyer decided to make a new disk the main one, installed Windows on it, connected it, but the system does not boot, or it boots from old memory. The fact is that the user in such a situation needs to either swap the drives directly upon connection, since by default the BIOS continues to boot from the first device, and the second connected hard drive is an auxiliary one. Another option is to change the boot priority from HDD1 to HDD2. The description of this procedure was given above.

If the BIOS displays a new drive, but Windows does not see it, then the problem is that the new memory must be initialized for the OS. This can be done through the utility provided by Windows developers.

  • In the “execute” menu, write “diskmgmt.msc”. Disk Management will open. It displays all storage media that are connected to the device.
  • Find the desired hard drive, it will be painted black, and right-click on it. Choose “initialize”.
  • In the Windows 7 operating system, a window may appear with the choice of the type of initialization. MBR or GUID. Choose MBR. For older operating systems. Windows 10 and 8, the window does not appear.
  • We assign a name to the new memory and wait for the end of the procedure. Usually, after that, the disk will immediately become visible, but if not, then you will need to restart Windows.

Outdated OS

There are many users who are ready to upgrade their laptop, for example, by purchasing a more capacious hard drive, but at the same time they cannot abandon the old operating system. As a result, a new high-capacity hard drive was bought, the system was cloned onto it, and when the replacement took place, it turns out that the system does not want to boot, and the device gives errors, including referring to the fact that no permanent memory was found. In this case, the likely problem lies in the operating system. for example, Windows XP does not always work on drives with a volume of 2 TB or more. In this case, it is worth installing a newer version of Windows.

External storage won’t connect

  • The first option is that the USB connector does not provide enough power for the drive, especially if it has a large volume. It is recommended to try to connect via other USB, it is best to choose 3.0, its “tongue” is colored blue.
  • The drive may be formatted in a format that is incompatible with the laptop’s file system. In this case, by connecting to another gadget, you need to format it in the correct format. By the way, it so happens that different devices format the memory “for themselves”, and it is not displayed in other devices. This often happens when working with televisions. Correctly format the drive through a computer or laptop and choose NTFS, this is the most versatile option, which is usually readable by any device.
  • If the memory is not displayed, then you should go to the address: control panel. computer management. disk management. We update the configuration, if the drive appears, then the problem is probably in the letter assigned to it. Open the context menu and select “change drive letter / path”.
  • The last option that can help fix the problem is to look through the “device manager” if the drivers have been installed on the new memory.

If all of the above methods did not help, then the problem lies directly with the drive, and not the OS crash.

Wrong boot priority

When installing Windows, sometimes it is necessary to change the boot priority in the BIOS settings: instead of HDD, the user sets the initial boot. USB or floppy drive. By default, with this boot scheme, the laptop checks these devices and, not finding any storage media in them, goes to the next device in the list, namely the main memory. Windows is installed on it. loading is in progress, there are no problems. But if the user forgot to remove the USB flash drive or DVD from the gadget, then the system tries to boot from them and gives an error.

In order to install the HDD as the first bootable source, you need to enter the laptop BIOS. the “Boot” item. Further, we read the inscriptions and look for the one where it says “1ST Boot”. there should be an HDD opposite it, not USB or CD / DVD. If this is not the case, then using the buttons on the keyboard (which ones are written in the BIOS itself), select the HDD and save the result. After that, the device will always boot from the hard drive, and even if other sources of information were forgotten in the device, you will not have to do anything with them, they will not interfere with the download.

Elimination of physical causes

If the laptop does not see the hard drive, then the first thing to check is whether it is physically working properly, and whether the problem is caused by any mechanical influences. To do this, remove the cover behind which the drive is hiding, and inspect it for the integrity and reliability of the fastening, the presence of dust.

It will not be superfluous to remove it and check it on another device. It is not necessary to look for another laptop for this, it is much easier to use the box to connect the internal memory as an external one. If it works, does not heat up (this may be caused by the presence of dust) and everything is connected correctly, then you should look for software reasons.

Important! The first sign that the problem is physical is that the laptop does not see the hard drive in BIOS. If it is displayed, but the system does not start, then the possible reasons are described below.

The most reliable laptops of 2019

Laptop Apple MacBook Air 13 with Retina display Late 2018 on Yandex Market

Laptop Xiaomi Mi Notebook Air 13.3 ″ 2018 on Yandex Market

Lenovo ThinkPad Edge E480 laptop on Yandex Market

Laptop Acer SWIFT 3 (SF314-54G) on Yandex Market

Laptop Acer ASPIRE 7 (A717-71G) on Yandex Market

Table of Contents