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Stopped Working Mouse On Laptop

The mouse does not work on the computer or laptop, what to do. →

User question.

Hello! I have a regular USB mouse connected to my laptop. Today it stopped working for no reason. I tried to connect another one. Still not working (oddly, other USB devices are working as expected). Tell me what to do to restore the performance of the mouse? Now I work with a touchpad, as uncomfortable as without hands.

Good day!

In general, the mouse stops working (at all) not so often: usually, double-clicking the left or right mouse button is more troublesome, “bouncing” a wheel, or a twitching pointer. Nevertheless, in this article I will consider all the main causes and give recommendations on how to eliminate them. By the way, I do not pretend to be true in the first instance (which I am often accused of).

Note: by the way, I noticed that many users cannot work with the keyboard without a mouse (they cannot at all!). Therefore, in this article I will proceed from the assumption that your mouse does not work 100% (that is, even the cursor moves), and I will also give the buttons that you need to press on the keyboard to perform all the recommended actions.

By the way, if you have keyboard problems. Recommend Read this article: https://ocomp.info/ne-rabotaet-klaviatura-na-noutbuke.html

Static voltage action

In some cases, it can be assumed that the inoperability of the mouse could be due to the accumulation of static electricity in your laptops. In this solution to the problem, we recommend that you try to relieve static voltage.

To do this, turn off the laptop, unplug it and disconnect the battery. Press and hold the laptop power button for about 30 seconds. Release the power button, connect the battery back to the laptop, and then start it up. After loading the operating system, check the functionality of the mouse.

Why a wired mouse does not work on a laptop: the main causes of the problem

stopped, working, mouse, laptop

Despite the fact that laptops are endowed with a touchpad, many users still prefer to connect computer mice, which will make it much easier and more productive to work with the computer. But what to do if the wired mouse connected to the computer does not work?

Laptop users, connecting a wired mouse to a laptop to one of the USB ports, often encounter a situation where it refuses to work. There may be several reasons for this problem, and we will try to cover them all in this article.

Mouse does not work on laptop. what to do?

If you encounter a problem when the mouse does not work on a laptop, do not rush to purchase a new input device. Since the mouse is quite simple, in most cases you can easily identify the cause of the malfunction and eliminate it.

Specialized software

Some laptops are equipped with special software that can block the simultaneous operation of both the touchpad and the computer mouse. In this case, try to find a similar program on your computer and configure it so that the mouse and touchpad continue to work simultaneously.

If you could not find a similar program on your computer and could not, then you should try to disable the touchpad, after which the work can go to the mouse. As a rule, in many laptops, disabling the touchpad is performed using the FnF9 key combination (for more details, see the icons on the keyboard or in the documentation for your laptop).

The mouse does not work on a laptop, how to fix it?

It’s impossible to use a laptop without a mouse or touchpad, so when a problem arises with them, people immediately wonder what to do. The reasons for the breakdown can occur due to the fault of a person or due to a software failure. Fortunately, any of these can be fixed fairly easily. It is enough to figure out why the mouse does not work on a laptop, and get acquainted with the solution to the problem.

Consider All Possible Causes Of A Malfunctioning Mouse.

General breakdown Most often, the mouse on a laptop does not work if the operating system malfunctions. This can happen to anyone, so there is no need to worry. Usually, the problem can be solved simply by restarting the computer. This can be done either by key combinations on the keyboard, or by holding down the power button on the laptop and turning it on again. If the mouse still cannot be used, then you need to do the following:

Go to “My Computer”. Properties.

Select the section Hardware. Device Manager. Mice.

If the driver is broken by something, there will be a yellow rectangle with an exclamation mark.

You can fix this problem by downloading a new mouse driver from the official website or installing from the media. Now the trouble must be cleared.

What to do if a wired mouse does not work Nowadays, fewer and fewer people use a wired mouse, as it is not always convenient and quickly breaks down. However, there is still something that does not want to purchase the wireless version for some reason. It is they who may face the problem that the mouse has stopped working. It is impossible to immediately answer why this happened. First of all, you need to try connecting the mouse to a second computer or laptop. If it works on it, then the problem is in a specific laptop. What to do in this case:

First of all, you need to try connecting the mouse to a different USB port. It often helps to solve the trouble.

You also need to reboot the system because an unexpected crash might have occurred. It is recommended to check the drivers and install new ones if necessary. You can try to remove the mouse from the system, restart the laptop and reconnect it. In this case, the device will be re-recognized. If the mouse does not work on a laptop and another computer, then it is better to throw it out right away and buy a new one. It could break down due to the wiring, a malfunction in the plug, or simply burn out. Attempts to solve mechanical problems on their own rarely lead to a positive result, they only waste time.

By the way, in rare cases, the mouse may NOT function due to static voltage. To fix this, you need to turn off the laptop and disconnect the plug from the outlet, remove the battery, then press the power button and hold it for 30 seconds. You can now return the battery, turn on the device, and connect the mouse. It is likely that now it will work.

What to do if a wireless mouse is defective A wireless mouse is convenient in all respects, however, problems may arise with it. They are most often caused by dropping the device, spilling a large amount of liquid on it, and old age. However, there are reasons beyond the control of the individual that the wireless mouse does not work. It is in them that the conversation will go.

Wireless mice need batteries, which tend to fail.

They need to be changed in time for the mouse to function properly. It is possible that at the moment they are the problem. Therefore, you should try to replace them and check if the malfunction goes away. You can also try plugging the receiver into a different port and check if the mouse is turned on. If it works, but constantly freezes and sometimes stops connecting, then it must be rebooted.

In the case when the wireless mouse does not work at all and none of the above methods helps, it needs to be replaced. For some reason, she finally failed, and trying to find out what exactly led to the breakdown is a waste of time.

Problems with the touchpad (touchpad) Some people prefer to use the touchpad built into their laptop. It would seem that no problems should happen to it, but it happens that it does not work or is buggy. Here the solutions are NOT suitable, which are recommended to use if the mouse stopped working. Therefore, you will have to use methods that are applicable in this situation. When asked why the problem occurred, it should be mentioned as a touchpad. It is likely that laptop manufacturers have saved it, which is why various glitches occur. If he functioned for a long time without failures, and now for some reason he began to junk, then the problem may be primarily in the person. If the cursor disappears from the screen at times, this is most often due to dirt on the touch panel. That is why it must be regularly wiped with a damp cloth so that there are no various stains and seals on it. It can also be a problem if a person works on the touchpad with wet hands. The problem may also be a driver malfunction. In this case, you need to download it from the official website and reinstall it. This is often what helps. Also, the touch panel may not work due to the fact that it was accidentally or intentionally turned off. Press the corresponding power button located on the keyboard. In extreme cases, hardware failure may be to blame, and it can only be solved by handing over the device to a service center.

Why a wireless or wired mouse does not work is a pressing question for all laptop owners. Various solutions to it are presented in the article. If they did NOT solve the problem, then it is better to get a new mouse than rack your brains over the problem. It is recommended to buy a high-quality device, and not a cheap one, since the service life depends on this. Remember to handle your mouse with care and DO NOT drop it.

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Windows 10 mouse not working on laptop

Why the mouse doesn’t work: eliminating the causes

The reasons are arranged in order of popularity and are presented in the form of questions. Each has a solution and explanation. After going through them and following the recommendations, you will surely eliminate the cause and save on the services of the master.

1) Have you rebooted the computer / laptop?

No matter how funny and corny it is, but the first recommendation when a similar problem appears (and many others, by the way). Try to restart your computer / laptop. It is possible that the occurred error will be resolved after reboot.

2) Is the mouse and USB port working?

No matter what company and manufacturer the mouse is (Logitech, A4tech, Oklick, Defender, etc.), sooner or later, any piece of hardware develops its working life. By the way, the mouse is very strongly influenced (not from the best side) by computer games: all sorts of shooters, strategies, etc., in games where this manipulator is actively used.

And so, if the mouse does not work after restarting the PC. Try to connect it to a second device: laptop, second PC, etc. The main task: to make sure that everything is in order with the mouse and it is working

Mouse to test laptop connections

If the mouse on the second computer works, then the second thing I recommend doing. This is to check the USB port you are connecting it to. For example, Connect a USB flash drive to this port: if it is defined and it will be possible to work with it. Most likely everything is in order from the ports. By the way, it is also recommended to try connecting the mouse to the second USB port.

Note! Many keyboards have additional USB ports to which many users connect their mouse. And I must say that often these ports are “buggy” (therefore, for reliable diagnostics. Connect the mouse to the USB port on the back of the system unit).

And so, if everything is in order with the mouse and with the USB port too. Go ahead (although, I should note that if the USB port and mouse are working, then in full “paralysis” mouse phenomenon is very rare).

3) is the battery dead (if you have a wireless mouse)?

It is also a very common reason for refusing to work. Dead battery in the mouse. This, of course, applies to wireless mice. Therefore, first, either replace the battery with a new one, or charge it. And try to use it again.

The battery in the mouse: is it dead?

Also pay attention to the battery itself. Sometimes it can oxidize and become covered with a white coating (see photo below). If something like this happened. It is possible that this oxidized battery damaged the contacts inside the mouse itself (and there is nothing else left. How to change the mouse to a new one).

4) If you have a PS / 2 mouse. Have you tried plugging it into a USB port?

If you have a PS / 2 mouse. Try connecting it to a USB port using an adapter (fortunately, they often come with the mouse itself).

By the way, I also recommend Pay attention to the plug of such a mouse: several thin pins are used in the PS / 2 plug, which are easily bent if you do not carefully insert such a plug into the port.

PS / 2 to USB adapter

By the way, reverse adapters from USB to PS / 2 are also quite popular. If a USB mouse is buggy, you can connect it to the PS / 2 port (by the way, they do this to save “necessary” of things).

USB to PS / 2 adapter

5) Your cursor moves, but at times freezes, moves slowly, shakes?

common mouse problem. This is her freezing, when, when opening a window (or closing it, Minimizing), she suddenly freezes and does NOT move. This happens, most often, due to:

    You are trying to open / close a frozen window or application. In this case, the PC tries to get a response from the application does NOT respond to your mouse clicks. Try to open the Task Manager: CtrlShiftEcs buttons and see if there are applications there that are NOT responding. Note: To clear a task, Use the TAB and arrow keys (. →, ←) to select. When the pointer is on the task you need: press the ShiftF10 combination (on laptops it is possible ShiftFnF10), then select the option with the arrow “Remove task” and hit enter.

We remove the task // Windows 10

  • Perhaps the mouse is jerking (or the pointer is frozen in general) due to the high load on the CPU (it can happen for many reasons). I wrote about this in one of my articles, I recommend Reading: https://ocomp.info/protsessor-zagruzhen-na-100-i-tormozit.html
  • Also, the mouse may freeze when inserting various CDs, floppy disks, connecting hard drives (or trying to read a file, open a folder). In this case, try removing the CD / DVD disc from the drive, the mouse immediately “sag”. By the way, in case of problems with the hard drive. One of the first symptoms is a freeze of the mouse and PC when trying to open a folder / file;
  • If you have a fancy gaming mouse (with additional buttons). Then drivers usually always go to them, and for some reason many do not install them. Meanwhile, just the absence of these can affect the work of such a mouse;
  • Also, the mouse may behave suspiciously due to the settings. If you have a new mouse or have recently reinstalled Windows. I recommend first of all to look into these settings (more on that below).
  • 6) have you checked the mouse settings?

    And so, first you need to open the control panel. You can do it like this:

    • Press the WinR button combination;
    • Further in the line “Open” enter the command Control and press Enter.

    Control Panel || WinR → Control

    Next, using the arrows, press Enter and TAB on the keyboard, open the section: Control Panel \ Hardware and Sound \ Devices and Printers.

    Next, put the pointer on the device “Mouse” (USB Control Mouse or similar) and press the ShiftF10 key combination (on laptops with multimedia keyboards. ShiftFnF10 keys). In the pop-up window, select “Mouse options”.

    Next, open the section “pointer parameters”, and set the following settings:

    • Mouse speed: set in your own way;
    • I recommend putting a tick in front of the item for increased guidance accuracy;
    • I recommend turning off the pointer trail (otherwise it starts “ripples” from the pointer arrow)
    • The rest of the parameters can be left as default.

    In addition, I also recommend opening the sections “Mouse buttons”, “Wheel” and adjust the mouse for yourself.

    Important! If you have a laptop, open your touchpad settings as well. I have this section on my device “ELAN” (see screenshot above). The point is that in the touchpad settings. There may be checkboxes that disable / enable the USB mouse (for example, if the touchpad is enabled. Disconnect the mouse, or vice versa).

    7) Sometimes the mouse turns off (does not move at all), and then works again as expected?

    Most often this “symptom” observed in two cases:

    • You may have a problem with the wire (connector). When he’s okay. The mouse works as expected when the contact is lost. The mouse turns off. A similar problem can be eliminated either by soldering and replacing the wire (if you have experience and time), or by replacing the mouse with a new one;
    • Another option. High CPU load, in whose faces even a mouse hangs. There may also be a problem with the hard disk (especially if the cursor hangs when opening any folders, files).

    8) Have you tried the Windows Troubleshooting Wizard?

    Many users (for some reason?) Underestimate the built-in wizard for finding, diagnosing and troubleshooting problems. In some cases, it will quickly and easily fix the problem. I recommend trying.

    First open the Windows Control Panel (WinR → Control). Next, using the arrows, the TAB key on the keyboard, open the section: Control Panel \ Hardware and Sound \ Devices and Printers.

    Place the pointer over the device “mouse” and press the ShiftF10 key (analogue of the right mouse button), select the option “Troubleshooting”.

    Diagnosing and Troubleshooting Mouse Issues

    Next, the diagnostic and troubleshooting wizard should start. In my case, with the mouse disabled, it took about 1 min. Time. The issue has been fixed, see screenshot below (USB devices may have stopped responding // Fixed).

    9) whether there was a crash or driver conflict?

    Drivers. All the head! They can also be a prerequisite for the failure of the mouse to work (for example, a computer virus could hit them, or Windows installed the wrong driver for your “Heathrow” multimedia mouse).

    First, I recommend opening the device manager:

    • Press the WinR keyboard shortcut (valid for Windows 7/8/10)
    • Next enter the command devmgmt.Msc and click OK.

    How to open device manager

    In Task Manager, check the Mice and Other Pointing Devices tab” and tab “Other devices”. Are there any devices with a yellow exclamation mark among them (example.).

    If everything is in order, I recommend updating the driver for the mouse: to do this, place the pointer on your mouse (TAB and arrow keys on the keyboard), then press ShiftF10 and select the item “update drivers.”. An example in the screenshot below.

    Update mouse drivers

    By the way, drivers can be searched for and updated in auto mode. To do this, I recommend using one of the presented utilities from this article: https://ocomp.info/update-drivers.html

    By the way, if you have a wireless mouse, then pay attention to the Bluetooth driver as well (try reinstalling this driver). Also, check if the Bluetooth adapter is enabled at all.

    For example, in Windows 10, to do this, open START / SETTINGS, then the section “Devices”, tab “Bluetooth”. There’s a switch on. / off.

    Windows 10. Enable / Disable Bluetooth

    10) is the PC / laptop infected with viruses?

    Well, and the last thing I wanted to dwell on in this article. It’s on viruses. Viruses can not only infect and corrupt files, format disks, steal personal information, but also block various devices, corrupt drivers, etc. In view of this, sometimes virus infection is a prerequisite for unstable mouse operation.

    Here are a couple of tips:

    This concludes the article on the most popular causes of malfunctions and problems with the mouse.

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    By additions. I would be very grateful.

    USB port problems

    The point may not even be that the USB port to which the mouse is connected is inoperative, but the reason may be a conflict between the port and the mouse. This situation is especially common when the mouse is connected to the USB 3.0 port (it is highlighted in blue).

    To solve the problem in this case, try connecting the mouse to the second port on your computer.

    Use Windows Update

    You can use Windows Update to check for updates in Windows 10. It can automatically detect your mouse driver. If this feature in your Windows 10 has been configured to automatically install updates, you can ignore this method.

    Windows Update

    Mouse change

    If you are using a USB mouse, disconnect it from your computer and connect to the second USB port. If you need to disable something else to free up space, do so. Just unplug something that is NOT vital and try to avoid unplugging the USB keyboard, although it is not that important.

    Move the mouse to a different USB port. If you move the mouse and it works, the problem is with the USB port. If the mouse still doesn’t work, the problem is with the mouse. If the problem is with the mouse, try it on a different computer. If it still doesn’t work, replace the mouse. Then grab another USB mouse and try the same.

    Windows 10 mouse not working where to start?

    If you find yourself in this situation, there are some quick tests that can be performed to see if it is the computer, laptop or mouse itself that is causing the problem. Follow the instructions in order and retest after each.

    Reboot your computer

    A simple reboot has become the primary troubleshooting tool in Windows since the days of Windows 3.1. It cures many problems and is a breath of fresh air. There are many reasons why it fixes problems, but most importantly, it updates all links, services and open tasks in the Windows kernel. A huge number of programs running on the computer, which can lead to freezing. A reboot may fix.

    Windows 10 mouse not working what to do? Decision

    If your mouse does not work at startup, mouse buttons in Windows 10? Or did the mouse stop working after updating Windows 10? There are times when the right mouse button and left button do not work.

    Check your mouse drivers

    Drivers contain instructions that allow Windows to interpret specific hardware commands for a given device. They are similar to an interpreter, which allows Windows to talk to hardware and vice versa. If something happens to these drivers, they will NOT be able to communicate normally.

    Mouse does not work, see device manager

    • Press the combination ShiftF10 and select “Device Manager”.
    • Select Mice and other pointing devices. If the item has a red circle or yellow triangle, this is a problem.
    • Double-click other pointing devices and select your mouse.
    • Right click and select “Update Driver”.
    • Select Find Disk” automatically and let Windows find the most suitable.

    If Windows finds a new driver and installs it, everything will be fine. If it says that you are already using a new driver, you have one more step to complete. Go to the mouse manufacturer’s website and download the latest Windows 10 driver for your specific mouse model. Install this and try again.

    How to fix errors and problems in Windows

    In addition to the standard actions associated with finding a third-party USB connector: checking the battery charge and restarting the touchpad. we cannot exclude alternative solutions that often work in the operating system from Microsoft. And, since the only manipulator has failed, the instructions described below are specially adapted for use from the keyboard.

    Computer manipulators. Varieties and features

    If the check for “banal inattention” is passed, hardware damage is excluded, and Windows is working properly and without errors, then you will have to look for the reasons for each type of manipulators separately.

    The mouse does not work on a laptop: what to do if the cursor moves, but it is on?

    Wireless and wired computer mice and touchpads rarely need special settings and confusing additional steps when connected. In most cases, even drivers are not even needed: it is enough either to find a suitable USB port, or to activate the available Bluetooth technology in Windows. Touchpads (touchpads) on laptops turn on automatically and work almost inseparably together with the operating system.

    And yet, situations when the mouse is not detected by the system, the cursor moves, but the buttons are not pressed. they occur, which means it’s time to figure out how to act if nothing works.

    • Common and common causes of problems
    • Computer manipulators. Varieties and features
    • Wired mouse
    • Wireless mouse
    • Touchpad
    • How to fix errors and problems in Windows
    • Windows Bluetooth Troubleshooting Wizard
    • Manipulator settings
    • Installing fresh and compatible drivers

    Common and common causes of problems

    • Inattention. A category of reasons centered on platitudes. We are talking about unexpectedly disconnected conducts, and discharged batteries in Bluetooth mice, and forgotten switches provided on the underside of some types of wireless equipment. Occasionally, there are problems associated with contamination of optical and laser sensors. You can go through Possible scenarios for a long time, but it is better to repeat the usual ritual of connecting the mouse once again, do not miss any details. detailed instructions are therefore read here.
    • System problems. If the computer mouse or touchpad is no longer detected by the system immediately, but after a short period of time, then the problem may be directly related to the Windows operating system. The error is most likely temporary and NOT global, and then it is often solved by rebooting. From the keyboard, the procedure is performed through the “Start” menu, using the “Tab” and “arrows”, allowing you to move the switch. After going to the “Turn off” item, an additional choice will appear. “Restart”.
    • Hardware glitches. If platitudes have long been discarded, and the reboot did not lead to the desired results, then the mouse stopped working and is no longer detected by the system due to physical damage, inoperative wireless modules (Bluetooth) and failed USB interfaces. How to proceed. depends on the specific situation, but in many cases the choice of a third-party connector on the other side of the laptop or the already familiar restart helps.

    Rare reasons include the presence of malicious software. The factor, although unexpected, is often described on the net. The problem with found viruses, trojans and interceptors is being solved with the help of the proven HitmanPro security complex. After downloading and unpacking the software, you will NOT have to deal with the settings. the search for pests is started from the “Next” button, which is immediately highlighted and available for use from the keyboard with the Enter button (if the mouse does not work).

    Analysis of the contents of hard drives, RAM and third-party sources Takes 3 to 10 minutes. Rebooting the laptop is a must. And, if the touchpad or mouse on the laptop did not work due to malicious software, then after starting Windows the problems will disappear.

    Manipulator settings

    If the mouse on the laptop suddenly stopped responding to pressing, and the cursor can NOT be moved in any way, then, perhaps, the reasons are hidden in the incorrectly selected manipulator settings in Windows.

    The problem is solved by going to the section “Changing mouse settings”. As in the case of the diagnostic “Wizard”, you will have to use the “Start” menu, and from there, through the search, open the desired directory with the option.

    Important parameters are also hidden in the upper right part of the interface. there developers from Microsoft allow changing the “leading” button and sorting out the scrolling speed. Slightly below there are sliders with the size and appearance of the cursor, and at the same time the “Additional mouse options”.

    It is better to go through the listed sections thoroughly, adjusting the configuration of the buttons, activating or canceling the sticking effect and changing the pointers. Changes are saved automatically, but in some situations they take effect after restarting the laptop.

    Wired mouse

    It is connected via USB to a laptop (rarely. through a PS / 2 port for which you will first have to find a USB adapter). As a rule, it does not need any tuning or loading drivers. the operating system automatically copes with everything.

    If nothing happens when connecting, then first it is recommended to check the adjacent USB connector, and then look into the BIOS, which is called during a laptop overload using the “Del” or “F12” keys. In the “Advanced” or “Integrated Peripherals” section (and on motherboards with EUFI and Russian translation you will have to look for “Additional settings”). you will have to find and activate all USB controllers. Perhaps due to software errors, some settings have gone astray.

    Wireless mouse

    Before connecting, you will have to use the USB interface. either connect a special Bluetooth adapter, or activate that wireless “transceiver”, which is already available on the laptop and is activated through the parameters.

    The connected mouse will NOT work if the Bluetooth or adapter is not functioning and there is a wireless problem. The Bluetooth and Other Devices section in Windows will help you troubleshoot. From there it is easy to add a new manipulator or diagnose a non-working.

    Windows Bluetooth Troubleshooting Wizard

    A multifunctional diagnostic tool that can bring wireless mice to life is hidden in the “Settings” section, which are called through the “Start” menu. It is enough to click on the “Win” button, and then type the word “parameters” from the keyboard, as the system immediately prompts you to go to the corresponding tool.

    Then, using the “Tab” and “arrows” located on the keyboard, you will have to get to the item “Updates and Security” (confirm the selection with Enter).

    After switching to the library with options and components, and again Applying “Tab” and “Arrows”, it remains to select the “Troubleshooting” submenu, and then, already on the right side of the interface. the “Bluetooth” item.

    Troubleshooting Takes 30-50 seconds. Depending on the problems found, a list of possible solutions will appear, starting with restarting the hardware and ending with loading drivers. But more often the Launched “Master” automatically copes with the detected errors, solving the question: “why does the wireless mouse on a laptop not work”, to work in normal mode.

    Touchpad

    The touchpad on a laptop does not respond to touches only if it is forcibly disabled in the “Settings”, or from the keyboard. on laptops, the touchpad is often turned off via the combination “FN F6”.

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    Even more often, the touchpad stops working if a third-party pointing device is connected. a wireless or wired mouse. And, if there is a desire to leave the touchpad always available, you will have to look into the “Control Panel”. called from the “Run” menu from the “Win R” combination using the command: “Control”. And then. select “Hardware” and “Properties” of the computer mouse.

    After the transition, it remains to check whether the item is not active, connected with disconnection when connecting external USB devices. The parameter may be called differently, depending on the manufacturer of the manipulator, translation, and even the number of additional settings. Then it’s worth understanding the details in more detail.

    The mouse stopped working on the computer or laptop, what to do

    In general, the mouse stops working (at all) not so often: usually, double-clicking the left or right mouse button is more troublesome, “bouncing” wheel, or twitching pointer.

    Nevertheless, in this article I will consider all the main causes and give recommendations for their elimination.

    By the way, I do not pretend to be true in the first instance (which I am often accused of).

    Why the mouse doesn’t work: eliminating the causes

    1) Have you rebooted the computer / laptop?

    No matter how funny and corny it is, the first recommendation when such a problem appears (and many others, by the way) is to try restarting your computer / laptop. It is possible that the occurred error will be resolved after reboot.

    2) Is the mouse and USB port working?

    Whatever company and manufacturer the mouse is (Logitech, A4tech, Oklick, Defender, etc.), sooner or later, any piece of hardware develops its service life.

    By the way, the mouse is strongly influenced (not from the best side) by computer games: all kinds of shooters, strategies, etc., i.e. The software where this manipulator is actively used.

    And so, if the mouse does not work after restarting the PC, try connecting it to a second device: a laptop, PC, etc. The main task: to make sure that everything is in order with the mouse and it is working

    Mouse to test laptop connections

    If the mouse on the second computer works, then the second thing I recommend doing is to check the USB port to which you connect it.

    For example, Connect a USB flash drive to this port: if it is defined and you can work with it, most likely everything is in order with the port. By the way, it is also recommended to try connecting the mouse to the second USB port.

    And so, if everything is in order with the mouse and with the USB port too. let’s move on.

    Although, I must note that if the USB port and mouse are working, this is a complete “paralysis” mice are very rare.

    3) Is the battery dead? (If you have a wireless mouse)

    Also, a very common reason for refusal to work is a dead battery in the mouse. This of course applies to wireless mice.

    Therefore, first, either replace the battery with a new one, or charge it. and try to use it again.

    The battery in the mouse: is it dead?

    Also pay attention to the battery itself. sometimes it can oxidize and become covered with a white coating (see photo below). If something like this happened, then it is possible that this oxidized battery damaged the contacts inside the mouse itself (and there is nothing else left. How to change a mouse to a new one).

    4) If you have a PS / 2 mouse. have you tried connecting it to the USB port?

    If you have a mouse that connects to a PS / 2 port, try connecting it to a USB port using an adapter (fortunately, they often come with the mouse itself).

    By the way, I also recommend Pay attention to the plug of such a mouse: several thin pins are used in the PS / 2 plug, which are easily bent if you do not carefully insert such a plug into the port.

    PS / 2 to USB adapter

    By the way, reverse adapters from USB to PS / 2 are also quite popular. if a USB mouse is buggy, it can be connected to a PS / 2 port (by the way, they also do this to save USB ports for more “necessary” of things).

    USB to PS / 2 adapter

    5) Your cursor moves, but at times freezes, moves slowly, shakes?

    A more common problem with the mouse is its freezing, when, when opening a window (or closing it, Minimizing), suddenly it freezes and does NOT move. This happens, most often, due to:

    • You are trying to open / close a frozen window or application. In this case, the PC tries to get a response from the application does NOT respond to your mouse clicks. Try to open the task manager: CtrlShiftEsc buttons and see if there are applications there that DO NOT respond;
    • Note: To clear a task, Use the TAB and arrow keys (. →, ←) to select. When the pointer is on the task you need: press the ShiftF10 combination (on laptops it is possible ShiftFnF10), then select the option with the arrow “Remove task” and hit enter.

    Removing the task / Windows 10

    • Perhaps the mouse is jerking (or the pointer is frozen in general) due to the high load on the CPU (it can happen for many reasons)
    • Also, the mouse may freeze when inserting various CDs, floppy disks, connecting hard drives (or trying to read any file, open a folder). in this case, try to remove the CD / DVD disc from the drive, the mouse immediately “sag”. By the way, in case of problems with the hard disk, one of the first symptoms is the freezing of the mouse and PC when trying to open a folder / file;
    • If you have a fancy gaming mouse (with additional buttons), then drivers usually always come to them, and for some reason many do not install them. Meanwhile, just the absence of these can affect the work of such a mouse;
    • Also, the mouse may behave suspiciously due to the settings. If you have a new mouse, or you have recently reinstalled Windows, I recommend that you first look into these settings.

    6) have you checked the mouse settings?

    And so, first you need to open the control panel. You can do it like this:

    • Press the WinR button combination;
    • Further in the line “Open” enter the command Control and press Enter.

    Control Panel || WinR → Control

    Next, use the arrows, Enter and TAB on the keyboard to open the section:

    Then put the pointer over the device “Mouse” (USB Control Mouse or similar) and press the ShiftF10 key combination (on laptops with multimedia keyboards, the ShiftFnF10 keys). In the pop-up window, select “Mouse options”.

    Next, open the section “pointer parameters”, and set the following settings:

    • Mouse speed: set in your own way;
    • I recommend putting a tick in front of the item for increased guidance accuracy;
    • I recommend turning off the pointer trail (otherwise it starts “ripples” from the pointer arrow)
    • The rest of the parameters can be left as default.

    In addition, I also recommend opening the sections “Mouse buttons”, “Wheel” and adjust the mouse for yourself.

    7) Sometimes the mouse turns off (does not move at all), and then works again as expected?

    Most often this “symptom” observed in two cases:

    • You may have a problem with your wire (connector). When everything is in order with him. the mouse works as expected, when the contact disappears. the mouse turns off. A similar problem can be eliminated either by soldering and replacing the wire (if you have experience and time), or by replacing the mouse with a new one;
    • Another option is high CPU utilization, in whose faces even the mouse hangs. There may also be a problem with the hard disk (especially if the cursor hangs when opening any folders, files).

    8) Have you tried the Windows Troubleshooting Wizard?

    Many users (for some reason?) Underestimate the built-in wizard for finding, diagnosing and troubleshooting problems. In some cases, it will quickly and easily fix the problem. I recommend trying.

    First open the Windows Control Panel (WinR → Control). Next, using the arrows, the TAB key on the keyboard, open the section:

    Place the pointer over the device “mouse” and press the ShiftF10 key (analogue of the right mouse button), select the option “Troubleshooting”.

    Diagnosing and Troubleshooting Mouse Issues

    Next, the diagnostic and troubleshooting wizard should start. In my case, with the mouse disabled, it took about 1 min. Time. The issue has been fixed, see screenshot below (USB devices may have stopped responding // Fixed).

    9) whether there was a crash or driver conflict?

    Drivers are the head!

    They can also be a prerequisite for the failure of the mouse to work (for example, a computer virus could hit them, or Windows installed the wrong driver for your “Heathrow” multimedia mouse).

    First, I recommend opening the device manager:

    • Press the WinR keyboard shortcut (valid for Windows 7/8/10)
    • Next enter the command devmgmt.Msc and click OK.

    Launches Device Manager. Devmgmt.Msc

    In Device Manager, check the Mice and Other Pointing Devices tab” and tab “Other devices”. are there any devices with a yellow exclamation mark among them (example.).

    If everything is in order, I recommend updating the driver for the mouse: to do this, place the pointer on your mouse (TAB and arrow keys on the keyboard), then press ShiftF10 and select the item “update drivers.”. An example in the screenshot below.

    Update mouse drivers

    By the way, if you have a wireless mouse, then pay attention to the Bluetooth driver as well (try reinstalling this driver). Also, check if the Bluetooth adapter is enabled at all.

    For example, in Windows 10, to do this open options (Through START or clicked on Wini), then go to the section “Devices”, tab “Bluetooth”. there is a switch on. / Off.

    How to enable Bluetooth in Windows 10

    10) is the PC / laptop infected with viruses?

    Well, the last thing I wanted to dwell on in this article is viruses. Viruses can not only infect and corrupt files, format disks, steal personal information, but also block various devices, corrupt drivers, etc. In view of this, sometimes virus infection is a prerequisite for unstable mouse operation.

    HSIDG.COM 2021