Sony TV does not respond to remote control

Settings

Corresponding touch-sensitive remote controls were produced specially for these series of devices. Such equipment is much easier to configure in contrast to conventional push-button options, since all commands are displayed with a characteristic response on the display. Let’s take a closer look at how this equipment is configured:

  • first of all, it is necessary to make an appropriate reset of the settings present in the device to the factory value;
  • subsequently, the device is switched to the appropriate encoding search mode from the TV;
  • then the TV is turned on, after which the device is aimed at the module that emits a signal;
  • then the screen displays the relevant information regarding the device with which the pairing occurs;
  • upon completion, you only have to save all the relevant settings using a specific command.

It also provides not only automatic, but also manual adjustment. To do this, you have to select the appropriate manufacturer in the device, as well as a series of equipment. Further, all parameters are saved and the subsequent test application of commands.

sony, does, respond, remote, control

Important! Immediately before the configuration, the parameters are reset, so that later there are no failures, and the new encoding is registered in the proper order.

How to choose a remote control for your Sony Bravia TV

In a situation where the original Bravia device does not work, and besides, the manual and instructions do not help to restore functioning, there is a need to choose a new device, or to contain the appropriate control on the phone. Let’s consider in more detail what is required to select the appropriate model:

  • First of all, you will need to look for a model that will be fully compatible directly with the present TV series.
  • You will need to take into account the available budget to purchase the appropriate remote.
  • It is important to take into account the manufacturer of the equipment, or use a universal device for control.
  • If the buttons on the remote do not work, then when replacing, you will need to take into account not only the TV model, but also the specific assembly with the series.
  • It is imperative to find the appropriate coding for the subsequent remote control of the device.
  • When choosing a suitable model, it is important to consider its functionality, as well as the keyboard layout present.

In this video, you will learn how to choose a remote control:

Important! In practice, in order not to face unpleasant consequences when working with the device, after switching on, you will need to wait a short period of time before subsequent commands, which will avoid a situation when the device does not turn on from the remote control due to errors present.

How to choose a remote control for your Sony Bravia TV

It’s hard to imagine modern life without television. Televisions have become an integral part of everyday human life. These devices act as a powerful information provider, as well as a way of entertainment while watching interesting movies, TV series and TV shows. Of course, such devices are equipped with everything necessary for control, however, remote control of devices is most often used. In practice, a Sony Bravia TV remote control is often used, as it is a widespread and popular brand. This device is universal, and in addition, it is equipped with a touch control with a touchpad. Such a device is multifunctional, however, it can also become unresponsive to commands. In such a situation, you will need to visually consider how to disassemble the remote control from a Sony Bravia TV, and in addition, eliminate the existing malfunctions if necessary.

There are several types of remotes for Sony Bravia TVs

On the phone

If necessary, all TV control can be performed directly from the smartphone. In order to carry out such a setting, it is necessary to install a special plug-in on the mobile device, which is freely available on the Internet. Next, a corresponding search for the available encoding is carried out, which is transmitted from the TV. In the case of manual configuration, you have to choose a specific model, and in addition a line of equipment, in order to then carry out the necessary control from a smartphone. Unlike remote controls, phones do not need a preliminary reset, but such gadgets do not provide full access to all functions.

How to disassemble the remote

In practice, remote controls may not respond to commands due to accumulation of dirt and dust. In such a situation, it is required to properly clean all the components of the device, while immediately before cleaning, the device is disassembled in accordance with the prescribed procedure. In practice, such a procedure is carried out as a regular maintenance, since touchscreen consoles differ significantly from traditional push-button versions and react to any contact or lack of contact. In this case, in order to disassemble the device before cleaning, the following sequence of steps will have to be performed:

  • You will first need to turn off the device so as not to disrupt its functionality and mode of operation.
  • Subsequently, the batteries used to power such a device are removed.
  • The next step is to carefully unscrew all the screws present on the rear panel that hold the structure.
  • After that, it is necessary to carefully detach the present protective back cover from the device.
  • Next, a sequential parsing of all the modules present is carried out, with the exception of the sensor unit.
  • You will also have to carefully disconnect all the keys present in the device and their contacts.
  • Subsequently, a full cleaning of the device is carried out using the necessary devices.
  • At the final stage, a sequential assembly of the device is performed, followed by a check of the device for operability.

Important! When parsing small elements, it is very important not to damage the contacts present on the circuits, since they are extremely sensitive to any mechanical stress from the outside.

Cleaning

After the device is completely disassembled, a full-scale cleaning of the device will have to be performed. In such a situation, it is recommended to use components that do not contain moisture or other liquid. This will require the use of cotton swabs, as well as the usual alcoholic wet wipes. In practice, excess dust and accumulations of dirt are removed with cotton swabs, after which the individual element is gently wiped with a napkin. Subsequently, after all the elements are cleaned of the present dirt and dust, it is only necessary to completely dry the elements from moisture that got when wiping the devices with a damp cloth. Only after the complete drying of these elements is the subsequent collection of the entire structure, followed by testing for performance. All external elements, including the sensor, need to be cleaned routinely with napkins.

Information about codes is usually contained in the instructions

Of course, each remote control device has the necessary encoding to work with the TV when fully pairing the devices. In practice, manual or automatic input of values ​​is required to carry out the conversion. If all the necessary data is not registered in the device. You will need to find them first. As a rule, such data is contained in the following places:

  • In certain situations, such information is contained in the instructions that come with the equipment.
  • This data may be present in the user manual for your Sony Bravia TV model.
  • You can find the appropriate encoding on the official website of the manufacturer of such technical equipment.
  • Information is available in service centers where repairs and diagnostics of such electrical equipment are carried out.
  • You can also find everything you need in the public domain on the Internet, where on forums and certain sites, the data is present in clear text.
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It should be understood that the coding for each individual device may be different or correspond to a specific line of electronic equipment.

Important! Today, television is in great demand, which is why televisions are used everywhere, but one should not forget that these devices always work in conjunction with additional components, which is why timely maintenance is carried out not only for televisions, but also for remote controls.

Why is the TV not responding to the remote control? Major malfunctions.

Now it is even difficult to imagine a TV without a remote control. Long gone are the days when you had to constantly get up from the couch to make the sound quieter or louder, change channels or change the screen settings. That is why, if the TV does not respond to the remote control, many users perceive it as a severe discomfort.

Before contacting the master, it is worth checking whether the banal discharge of the battery is the reason for the termination of the operation of the remote control. It is enough to replace it. and you can still control the TV.

Sometimes the TV does not respond to the remote control because the contacts in the battery compartment are loose or oxidized. These damages are easy to remove yourself: you need to wipe the oxidized parts with alcohol and, if they are loosely fixed, tighten them with a screwdriver.

Often the TV does not turn on from the remote control due to a faulty IR lamp. It will not work to determine with the naked eye whether it works. need to use a smartphone.
Direct the remote control at the switched on camera of the mobile device and press one of the buttons for a long time. eg “turn on / off” the TV. A blue-purple or reddish glow will appear on the smartphone screen. And the better the remote control, the brighter the infrared LED light. A weak glow indicates the battery is unusable or contact defects.

If the remote control works and the TV does not respond. this indicates a mismatch in the signal frequencies. A similar problem is most often observed with TVs LG, Sony, Dexp. If there is a defect in the electronic components in the remote control, the TV does not distinguish between the commands being given and does not turn on.

Insecure command reception. a defect that may differ from a TV set of Sharp, Samsung, Toshiba, Philips. For example, a Philips TV does not respond to the remote, although the box light is blinking. The fact is that the remote control sensor located on the front panel sometimes does not detect the supplied signal and therefore does not respond. To restore communication, it is recommended to simultaneously hold down the Volume and Program buttons.

It is important to remember: reliable communication with the TV set also depends on how far the remote control is from it. The maximum range for each model is indicated by the manufacturer in the technical documentation.

The remote control cannot perform well in the wrong environment. Especially serious difficulties in its work can be created by:

  • halogen lamps;
  • salt lamps;
  • fluorescent lamps;
  • direct sunlight;
  • powerful ungrounded equipment;
  • nearby hot objects.

And if, for example, a Xiaomi TV does not respond to the remote control, then you need to find out if the blinking of lighting devices, the radiation of a microwave oven or microwave oven interferes with it.

The presence of various software failures cannot be ruled out, which are eliminated by a flashing performed at the service center. The following situation is also possible: the remote control is in excellent working condition, but there is still no reaction from the TV. Then the first thing to do is to inspect the IR receiver. This sensitive element is easily damaged by vibration, shock, intense heat flow.

There is also the possibility of hardware failure. Cracks in the motherboard, destruction of contact groups or current-carrying tracks. just a few of the many alleged TV defects. And users should understand: only professionals can restore the operation of the TV receiver. And amateurish amateur performance will cause even more damage to an expensive apparatus.

Remote controller. a particularly demanded device in any family. It is used constantly and often in extreme conditions. Mechanical wear of the membrane or board leads to its malfunction and even complete failure.
In addition, he is often subjected to strong blows or falls from great heights. And the consequences are sometimes simply fatal. Therefore, it is better to entrust the repair of remotes for TVs “Samsung”, “DEXP”, “Sony” and other brands to the employees of a specialized service center.

The specialists of the TV-master54 company are ready to repair the faulty remote control as soon as possible. Contact us! We respond flexibly to all the wishes of our clients.

Check the functionality of the remote control

To check if the remote control is working properly, proceed as follows:

Place new batteries in remote, preferably alkaline, non-rechargeable batteries.

Check the remote control with a digital camera or a camera on a Smart device. Infrared light may not be visible to the human eye, but it is visible when viewing the screen of a powered camera or Smart device.

Note: The following steps are not possible with the Iphone / Ipad camera! They have an IR cut filter.

Aim the infrared LED on the remote control towards the camera lens

Press the button on the remote control

White light should be visible on the device screen when the button on the remote control is pressed.

2.3 Does the LED on the TV light up when a button on the remote control is pressed?

No, the LED does not light up: the remote control (or its batteries) is not working properly. Follow step 4.

Yes. The remote control is working properly; If the TV still does not respond to the remote control, go to step 3.

Answer

To find out why the TV is not responding to the remote control, follow these steps:

Check the functionality of your TV

To check if the TV is working properly, follow these steps:

Disconnect all cables and accessories from the TV, for example:

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Antenna cable, HDMI cables, CI module. surround sound systems, etc.

Unplug the power cord from the outlet and wait a minute after the LED turns off. After one minute, reconnect the power plug. Turn on the TV with the remote control. If the TV does not respond, press the button / joystick on the TV to turn on the TV.

If the TV starts up and the remote control functions again, the external devices may reconnect to the TV one by one. Check if each device is connected if the remote is still functional. An external device may be causing the problem. Make sure the TV software is up to date.

Click here and visit the Philips support web page to find the latest software and update instructions for your TV, or go to the related article below; “How do I update my TV software?”.

If the TV does not start up or does not respond to the remote control, go to step 4.

Check if the TV on / off button is turned on.

Press the button / joystick on the back of the TV to check if the TV responds.
Does the TV respond to the button (s) on the TV itself?

Yes. Go to step 2 to test the functionality of the remote.

Not. Proceed to step 3 to check if the functionality of the TV can be restored.

Ultra Slim 4K UHD OLED Powered by Android TV OS

The TV does not respond to commands from the remote control.

Final action

Install the Android TV remote app on your smartphone or tablet to control your TV

To operate the TV when the remote control fails, proceed as follows:

Install the Android TV Remote app on your smart device:

Open this link on Smart device to download the PlayStore app [Android devices]

Open this link on Smart device to download AppStore [IOS device]

Connect the app to your TV by clicking on the TV model name. Paste the code displayed on
TV to phone / tablet app.

The TV can now be controlled using the app on the Smart device.

Check

An original Philips remote control is used (not a universal remote control)

Contact Support Philips TV

If the TV does not respond to the remote control after the steps above, please contact the dedicated Philips support department. If possible, prepare the following information:
TV model number

The information on this page applies to the following models: 65OLED803 / 12. 55OLED803 / 12. 65PUS7803 / 12. 65PUS8503 / 12. 65PUS8303 / 12. 50PFS5503 / 12. 65PUS6523 / 12. 50PFS5823 / 12. 50PFS5803 / 12. 43PFS5503 / 12. 50PUS6523 / 12. 49PUS7803 / 12. 43PFS5823 / 12. 43PFS5803 / 12. 43PUS6523 / 12. 75PUS7803 / 12. 55PUS7803 / 12. 55PUS6523 / 12. 49PUS8503 / 12. 49PUS8303 / 12. 32PFS5803 / 12. 55PUS8503 / 12. 55PUS8303 / 12. 32PHS4503 / 12. 32PFS5823 / 12. 24PFS5703 / 12. 65PUS7303 / 12. 65PUS6703 / 12. 65PUS6503 / 12. 22PFS5303 / 12. 55PUS7503 / 12. 55PUS6703 / 12. 55PUS6503 / 12. 50PUS6703 / 12. 50PUS6503 / 12. 49PUS7503 / 12. 43PUS6703 / 12. 24PFS5303 / 12. 43PUS6503 / 12. 50PUS7383 / 12. 50PUS7303 / 12. 22PFS5403 / 12. 55PUS7383 / 12. 55PUS7303 / 12. 43PUS7383 / 12. 43PUS7303 / 12. 32PFS5603 / 12. 24PFS5603 / 12. 65OLED873 / 12. 65OLED973 / 12. 39PHS4112 / 12. 22PFS4022 / 12. 55POS9002 / 12. 50PUT6162 / 12. 50PUS6162 / 12. 32PFT5362 / 12. 32PFS5362 / 12. 65PUS7502 / 12. 22PFT4022 / 12. 24PHS4022 / 12. 24PFT4022 / 12. 24PFT4032 / 12. 65PUS6412 / 12. 32PHS4032 / 12. 65PUS6162 / 12. 55PUS7502 / 12. 49PUS7502 / 12. 49PUS6482 / 12. 32PHT4032 / 12. 24PHS4032 / 12. 55PUS6482 / 12. 55PUS6262 / 12. 50PUS6262 / 12. 49PUS6412 / 12. 43PUS6412 / 12. 43PUS6262 / 12. 24PHT4032 / 12. 49PUS6162 / 12. 55PUT6162 / 12. 55PUS6412 / 12. 55PUS6162 / 12. 49PUS6262 / 12. 43PUS6162 / 12. 49PFS4132 / 12. 43PUT6162 / 12. 43PFS4132 / 12. 22PFS4232 / 12. 32PHT4132 / 12. 32PHS4132 / 12. 22PFT4232 / 12. 32PFS4132 / 12. 32PFT4132 / 12. 32PHS5302 / 12. 43PUS6201 / 12. 55PUS6201 / 12. 32PHS5301 / 12. 49PFT5301 / 12. 49PFS5301 / 12. 43PFT5301 / 12. 43PFS5301 / 12. 32PHT5301 / 12. 22PFS4031 / 12. 49PFS4131 / 12. 43PFT4131 / 12. 32PHT4131 / 12. 32PFT4131 / 12. 24PHT4031 / 12. 24PHS4031 / 12. 22PFT4031 / 12. 32PFS6402 / 12. 65PUS7601 / 12. 32PFH4101 / 88. 32PHT4101 / 12. 32PFT4101 / 12. 43PUH6101 / 88. 55PUS6101 / 12. 55PUH6101 / 88. 49PUS6101 / 12. 49PUH6101 / 88. 43PUS6101 / 12. 32PHH4201 / 88. 40PFT4201 / 12. 40PFS5501 / 12. 40PFH5501 / 88. 32PHT4201 / 12. 48PFT4101 / 12. 49PFS5501 / 12. 65PUS7101 / 12. 32PFS5501 / 12. 65PUS6521 / 12. 49PFH5501 / 88. 32PFT5501 / 12. 32PFH5501 / 88. 43PUS6401 / 12. 49PUS6401 / 12. 43PUS6501 / 12. 55PUS7181 / 12. 55PUS6401 / 12. 49PUS7181 / 12. 49PUS6501 / 12. 49PUS6561 / 12. 32PFS6401 / 12. 55PUS7101 / 12. 55PUS6561 / 12. 55PUS6501 / 12. 49PUS7101 / 12. 43PUT4900 / 12. 55PUT4900 / 12. 49PUT4900 / 12. 55PUS8700 / 12. 65PUS8700 / 12. 32PFT6500 / 12. 32PFH5500 / 88. 55PFT5500 / 12. 40PFT5500 / 12. 40PFH5500 / 88. 32PFT5500 / 12. 48PUS7600 / 12. 65PUS7600 / 12. 55PUS7600 / 12. 40PFT6550 / 12. 65PFT6520 / 12. 55PUS7170 / 12. 55PUS7100 / 12. 50PFT6550 / 12. 49PUS7170 / 12. 49PUS7150 / 12. 49PUS7100 / 12. 43PUS7150 / 12. 43PUS7100 / 12. 40PFT6510 / 12. 50PFT6510 / 12. 32PHT4200 / 12. 40PFT4200 / 12. 32PFH5300 / 88. 50PFT5300 / 12. 40PFT5300 / 12. 40PFH5300 / 88. 32PFT5300 / 12. 40PFT4100 / 12. 32PFH4100 / 88. 32PHT4100 / 12. 32PFT4100 / 12. 22PFT4000 / 12. 24PHT4000 / 12. 24PHT5210 / 12. 55PFT6510 / 12. Click here to see more product numbers Click here to show fewer product numbers

Remote controller malfunction

Take your time to run out and buy a new remote if the TV is not picking up its signals. There is a high degree of probability that you will be able to fix the remote control in a minute.!

If the failure is due to the fact that the remote control has sat down or leaked batteries, the polarity (plus / minus) of the batteries is reversed, there are no batteries at all (children could get them out of there while playing), you will very quickly resolve the issue.

Even if you installed new batteries just a couple of days ago, you should still check them. Unfortunately, there are copies on sale that, when checked, work properly, and after a couple of days they are completely discharged.

When you find it, fix any of the above battery problems and try using the remote again.

If the problem persists, take a close look at the room where your TV is located. Sometimes, although very rarely, it happens that the TV does not pick up the signal from the remote control due to nearby bright light sources or other interference. This can be a bright fluorescent lamp, microwave radiation, and so on. Try turning off everything except the TV, free up space around it and use the remote again.

If everything is in order with this, check if your remote control is not mechanically damaged. Buttons don’t lock? Perhaps one of them cracked? The rubber membrane of the remote control may have worn out. These parts can be replaced, but in most cases it is more advisable to purchase a new remote control.

Sometimes the reason that the TV does not “see” the signal is a change in its frequency. In this case, the diode on the TV blinks as if the signal was received, but in fact. no.

But, before you go to check the remote control somewhere, check it at home.!

Turn on the camera on your mobile phone or camera and point it at the LED on the remote. Press any button on the remote. If you see a flickering diode, the remote control is working.

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In this case, you need to look for the problem in the TV itself and repair it. This should be done by a master who understands household appliances.

The TV does not respond to the remote control: the problem is with the remote control or the TV?

For the owner of a TV set, accustomed to relaxing by his screen, a faulty remote control becomes not just an annoying nuisance, but a real problem.

So you don’t want to get up from the cozy sofa and control the TV manually! However, you will have to get up, because usually, when the TV does not respond to the remote control, it is the remote control that is faulty.

In some cases, you can eliminate the cause of the malfunction on your own, and easily and quickly, but there are also such breakdowns that only an experienced TV repair specialist can deal with.

TV malfunction

If your remote control is working properly, and the TV does not respond to it, as well as in the case when the remote control itself has broken down (you did not see the glow through the phone camera or there are other problems), call a certified master VseRemont24 to your home.

Note! “Handicraft” TV repair very often leads its owners to the need to buy a new one! Also, unprofessional actions can provoke a potentially life-threatening situation and cause household electrical injuries.!

How to troubleshoot your Sony TV remote control

There are only two reasons for the breakdown of a TV that does not respond to the remote control:

  • faulty and therefore incorrectly working photodetector,
  • faulty control processor.

The VseRemont24 master will quickly and efficiently repair them, as well as the remote control itself, if the reason is still in it. Although it is possible that the master will offer you to replace the remote control with a new one, if the old one cannot be repaired.

The master calls the exact price of repair services for a TV that does not respond to the remote control upon completion of the breakdown diagnosis, starting from the type, brand and model of your TV.

You will certainly be pleased with the optimal ratio of price and quality of TV repair services at VseRemont24!

A couple of hours after the master arrives at your house, you will again enjoy such a convenient and life-making device as a TV remote control.!

Sony Remote Control not Working Fix it Now

Check

An original Philips remote control is used (not a universal remote control)

4K Ultra Slim Smart LED TV

The TV does not respond to commands from the remote control.

Check the functionality of the remote control

To check if the remote control is working properly, proceed as follows:

Place new batteries in remote, preferably alkaline, non-rechargeable batteries.

Check the remote control with a digital camera or a camera on a Smart device. Infrared light may not be visible to the human eye, but it is visible when viewing the screen of a powered camera or Smart device.

Note: The following steps are not possible with the Iphone / Ipad camera! They have an IR cut filter.

Aim the infrared LED on the remote control towards the camera lens

Press the button on the remote control

White light should be visible on the device screen when the button on the remote control is pressed.

2.3 Does the LED on the TV light up when a button on the remote control is pressed?

No, the LED does not light up: the remote control (or its batteries) is not working properly. Follow step 4.

Yes. The remote control is working properly; If the TV still does not respond to the remote control, go to step 3.

Check the functionality of your TV

To check if the TV is working properly, follow these steps:

Disconnect all cables and accessories from the TV, for example:

Antenna cable, HDMI cables, CI module. surround sound systems, etc.

Unplug the power cord from the outlet and wait a minute after the LED turns off. After one minute, reconnect the power plug. Turn on the TV with the remote control. If the TV does not respond, press the button / joystick on the TV to turn on the TV.

If the TV starts up and the remote control functions again, the external devices may reconnect to the TV one by one. Check if each device is connected if the remote is still functional. An external device may be causing the problem. Make sure the TV software is up to date.

Click here and visit the Philips support web page to find the latest software and update instructions for your TV, or go to the related article below; “How do I update my TV software?”.

If the TV does not start up or does not respond to the remote control, go to step 4.

Answer

To find out why the TV is not responding to the remote control, follow these steps:

Final action

Install the Android TV remote app on your smartphone or tablet to control your TV

To operate the TV when the remote control fails, proceed as follows:

Install the Android TV Remote app on your smart device:

Open this link on Smart device to download the PlayStore app [Android devices]

Open this link on Smart device to download AppStore [IOS device]

Connect the app to your TV by clicking on the TV model name. Paste the code displayed on
TV to phone / tablet app.

The TV can now be controlled using the app on the Smart device.

Check if the TV on / off button is turned on.

Press the button / joystick on the back of the TV to check if the TV responds.
Does the TV respond to the button (s) on the TV itself?

Yes. Go to step 2 to test the functionality of the remote.

Not. Proceed to step 3 to check if the functionality of the TV can be restored.