Phone does not connect to laptop via USB

How to connect your phone to a computer via Bluetooth and Wi-Fi

Connecting devices via a USB cable rarely causes difficulties for anyone, so we will not dwell on it. Consider ways to connect wirelessly.

Bluetooth

To establish a connection, make sure the Bluetooth adapters are turned on on your computer and phone. On Windows 10, this option is enabled in the “Settings”. “Devices” application, on Android smartphones. in the Quick Access Toolbar.

Click the “Add Bluetooth or Other Device” button below.

phone, does, connect, laptop

In the next window, select the connection type. Bluetooth.

Click your phone in the list of detected devices. Verify the digital code that appears below in this window and on the phone screen. If the code matches, click “Connect”.

To access the functions of the mobile gadget, scroll down the “Bluetooth and other devices” window to the “Related options” section and click “Devices and Printers”.

Find the phone among the connected devices and click on it with the right mouse button. The context menu shows the options for using it that Windows provides.

In my example, they are practically absent, and in order for the computer to interact with the phone, for example, as with a flash drive or as with a WEB-camera, you will have to install a third-party application, such as MyPhoneExplorer.

The most common way for a PC and a mobile phone to communicate via Wi-Fi is to use one of the devices as an Internet access point for the other. A smartphone connected to the World Wide Web through a 3G / 4G network of a mobile operator is more often used as an access point.

Setting up such a connection is very simple:

  • We go into the settings for managing wireless networks and turn on the modem mode.
  • In the modem mode options, select “Wi-Fi access point”. In the next section, we define the settings for the access point. In most cases, it is enough to set a password for connection here, the rest is optimal by default.

After that, you can connect your computer to the access point.

The reverse way of connecting the smartphone and the PC is also possible. when the access point is started on the computer. The function is supported by all editions of the system, starting with Windows 7 (except for the starting and home basic edition).

Creating a virtual access point in Windows is also not difficult. Windows 10 has a Mobile Hotspot feature, which is launched through Settings. Network & Internet. It is enough to move the slider to the “on” position and the access point is launched. Of course, in order for the phone to access the Internet through it, the computer must be connected to it itself.

In addition, the permissions must be set in the properties of the Internet connection on the PC, as shown in the screenshot below. Select a wireless connection from the “Home network connection” list.

There is a similar function on Mac OS X. There it is configured through “Sharing”. “Internet Sharing”. For computers using Wi-Fi. The name and password of the access point are set in the “Wi-Fi Settings”.

Most modern smartphones and computers (equipped with wireless adapters) support data transfer technologies over Wi-Fi. In particular, WI-FI Direct and Miracast. Both standards use direct connection of devices to each other, that is, not through a router.

The technology of wireless multimedia transmission Wi-Fi Direct is implemented on the vast majority of smartphones of popular brands and models. Xiaomi Redmi 4 pro, Xiaomi Redmi 4X, Samsung Galaxy, ZTE Blade, ASUS, Lenovo, etc. The function is enabled in the section of additional parameters of Wi-Fi networks.Fi:

After activating Wi-Fi Direct, the phone starts searching for devices that support this function and are nearby. When a suitable device is found, to start the transfer, just select it from the list.

To connect to Wi-Fi Direct, network discovery and file and printer sharing must be enabled on your computer. The network profile must be private.

In addition, the media streaming function must be active on the PC (the easiest way to open this window is through the system search):

And enabled permission to access shared media files for the selected mobile device:

To display a photo or video on the phone screen or use it as a speaker for playing music, just open the context menu of the file on the PC, click the “Transfer to device” item and specify which.

Miracast technology, unlike Wi-Fi Direct, allows you to display not only multimedia, but any content on the display of another device. To connect your phone screen to your computer and vice versa, make the following settings:

  • On an Android smartphone: open the Settings app, go to the Display section and select Wireless Monitor. To see your phone screen on a computer, select a compatible PC to be the signal receiver from the list. If you want to display a picture from the computer screen on your phone, enable the “Used by others” function.
  • On a computer: open the Action Center in the system tray and click the “Connect” tile. Next, select the “Connect” mobile device from the list. If both devices support Miracast technology, the phone will connect to the computer monitor, more precisely, it will act as a monitor itself.

Ways to physically connect your phone to a PC

To establish a physical connection between a phone and a computer, 3 interfaces are used:

  • USB. Connecting via a USB cable is the easiest and most obvious option. To access user files stored on a smartphone, as a rule, no settings are needed: it usually appears in Windows Explorer immediately after connecting. Simple push-button phones sometimes require the installation of special software and drivers.
  • Bluetooth. For this type of communication, it is imperative that both devices have Bluetooth adapters. Phones and laptops have them by default, but for stationary PCs they have to be purchased separately. When connected via Bluetooth, the PC user has access to folders and some functions of the mobile gadget.
  • Wi-Fi. Normal network connection over the air. A computer and a smartphone can interact as equal members of the same local network, as a server and a client, as well as an access point and a client device.

3 ways to connect mobile phone to computer

Computers and mobile gadgets that belong to one person, family or team are a single information environment. Ideally, it provides not only the availability of the entire data array from each device included in its composition, but also provides the ability to control some devices using others.

How to connect a phone to a computer to access information, control or certain functions of another device, for example, use it as a webcam, microphone, flash drive, monitor?

Programs for synchronizing phone and computer

The possibilities of Wi-Fi Direct and Miracast technologies are far from limitless and only open access to a small fraction of the functions of the connected device. You cannot fully control your phone using a computer. But no one does this, since there are special applications for such tasks.

The bulk of programs for synchronizing data and managing a mobile gadget using a PC are produced by phone manufacturers. Therefore, such programs only support one specific brand, for example:

  • Samsung PC Studio
  • Samsung Kies
  • Nokia Suite
  • HiSuite by Huawey
  • Mi PC Suite (Xiaomi)
  • HTC Sync Manager
  • Xperia Companion (Sony)
  • Nokia MobiMB Mobile Media Browser
  • Sony Ericsson PC Suite
  • Siemens Mobile Phone Manager
  • BlackBerry Desktop Software
  • Apple iTunes
  • Apple iDevice Manager

But there are also universal tools that are compatible with many models of Android devices. Among them:

  • The aforementioned MyPhoneExplorer (in the screenshot below)
  • Android Screencast
  • SnapPea
  • MOBILedit! Lite (paid)
  • AirDroid etc.

In addition, for such tasks, you can use any supported remote access tools, such as Teamviewer.

The Android Screencast program deserves special attention. It is unique in that it does not require the installation of a client module on a mobile device, so it can be used even if the screen does not work on the phone. The only condition is the enabled USB debugging function.

Access to data on smartphones with a broken or non-working screen is also provided by the proprietary utilities of the manufacturers listed above. The main thing is to have time to install the utility before the incident happened and to carry out at least one synchronization. If the sensor does not work on the phone, most likely, some functions will be unavailable.

Can these programs save data if the phone won’t turn on? As a rule, no. Your phone may not work for many reasons, and failure to load the operating system is just one of them. To extract information from faulty devices, programmers and special service software are used, which are not freely available. In addition, special training is required to work with such tools. In a word, if your phone does not turn on, you can try to reflash it, but to save data it is easier and safer to contact the mobile service.

WI-FI connection

Connecting a phone to a computer via WI-FI is the most popular type of device connection. And it is not surprising, because it takes little time and is quite user-friendly. But there are also nuances. For example, you cannot do without a Wi-Fi router, Wi-Fi adapter, or Wi-Fi antenna. And you also need to come to terms with the fact that the exchange of information will not be particularly fast.

The simplest solution, how to connect a mobile phone to a laptop via Wi-Fi, is to use a special mobile application. In other words, you need a program to connect your phone to your computer. There are a large number of such applications, so regardless of your operating system, you can easily find the option you need. If you have Apple, then iTunes is your choice. For Android phones, Update Service, MyPhoneExplorer and other solutions are suitable.

The corresponding applications work according to the same principle. As a rule, after launching such a program, it offers the user an address that needs to be transferred to the address bar on the PC. After that, the internal memory of the smartphone will open on it in the form of a folder.

Bluetooth connection

Almost any modern laptop has Bluetooth. How do I connect my phone to a laptop in this case? To use this type of connection, run the corresponding modules on both devices. PC and phone. Then, on your computer or laptop, run a search for devices that are compatible with it. Soon the device will be found and you will confirm the connection. Please note that the preferred option is the option that does not involve the use of access keys.

How to connect a smartphone to a computer: 3 easy options

Almost any smartphone user is once faced with the task of transferring data from it to a PC, and as quickly as possible. And this is not difficult to cope with. you just need to connect your smartphone to your laptop. The connection can be made using different methods. We present them in our article.

How to connect a smartphone to a PC via wireless networks

Wireless networks do not allow data to be transferred too quickly. But on the other hand, with their help, you can connect Android to a PC or a phone on another operating system (for example, iOS) to a laptop an order of magnitude faster. Make sure your computer has either WI-FI or Bluetooth in advance. Otherwise, you will have to go in search of a cable.

How to connect a smartphone to a computer via USB

The choice of a suitable connection between a smartphone and a PC depends on the task that you have set for yourself. For example, if we are talking about a large amount of data, then it is advisable to use a USB cable. This method is also worth resorting to if you plan to use your smartphone as a modem or webcam.

What are the advantages of such a connection?

  • Information is transferred quickly.
  • The user then uses the gadget for different purposes.
  • The device plays the role of a webcam in the connection process.
  • This type of connection opens access to the internal directories of the mobile phone.

Of course, the USB connection also has certain disadvantages. For example, you find yourself “tied” to a computer. In other words, you will have to come to terms with the restriction of your freedom in advance.

But, how do you connect your phone to your computer via USB? It’s simple. It is necessary to connect the “mobile phone” and the computer port. A microUSB or USB cable will help with this. On the device, select the mode you need. We are talking about the modes of the drive, webcam or modem.

As a rule, there is no need to install drivers. But there are also exceptions. For example, if a message “jumped out” at the bottom of the smartphone screen that a new device is being connected. In this case, check the availability of the Internet and download the necessary drivers. After that, the devices will have to finish syncing automatically.

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Common problems connecting your phone to your computer

No matter how simple the process is to connect a smartphone to a PC, sometimes some difficulties cannot be avoided.

  • In some cases, while connecting to the phone, the computer starts installing drivers unscheduled. In such a situation, just wait until the installation is complete. If you have any difficulties with this, then download the drivers manually. As a rule, they are located on the official website of the phone manufacturer.
  • If syncing fails, go to the developer menu and enable debugging. After that, the difficulties will disappear.
  • Smartphones with non-common operating systems sometimes do not want to connect to a PC. To simplify this process, connect the switched off phone to the laptop and only then turn it on. The computer will notice the device and automatically download the drivers for it.

As you can see, there are several ways to connect a smartphone to a computer. Each of them has pros and cons, and therefore, in different situations, you can resort to different options. But you need to remember about these solutions in order, if necessary, to choose the one that will correspond to the tasks set. In any case, connecting your phone and PC will no longer be a problem for you.

Checking the cable and port

If there are no kinks, bites, breaks or other mechanical damage on the wire, check the USB port. Try to connect to a different connector or insert another device into the same port. for example, a mouse.

If Windows XP is installed on your computer, then urgently look for an opportunity to go at least to the “seven”. But first, you can simply install the MTP protocol so that XP can learn to work with Android. The trick is that when the first version of Android appeared, Microsoft released Windows 7. Therefore, there is no MTP protocol in XP, and you have to install it separately. You can download MTP on the Microsoft website.

If the computer detects any other device, and the phone categorically does not want to see, then it’s time to move the focus to Android settings and connection features. Yes, there is a possibility of mechanical damage to the microUSB connector on the phone, but I have not encountered this yet. If you have something broken, you will most likely notice it.

Most often, the inability to establish a connection between the computer and the phone is associated with software errors. If none of the methods listed below helps to solve the problem, contact the service center. it seems that the smartphone really needs to be repaired.

Checking energy saving settings

  • Open Control Panel.
  • Turn on the display mode “Large icons”.
  • Go to the section “Power supply”.
  • Find the scheme you are using and go to setting it up.
  • Select change advanced options.
  • Expand the USB parameters and set the items “On battery” and “From the network” to “Disabled”.
  • Click “OK” to save the configuration.

I did not measure how much the prohibition on automatic port shutdown affects the battery life, but there is no noticeable difference. But problems with connecting external devices like Android phones are eliminated.

Android setup

So, if you connected your smartphone, but nothing happened:

  • Open Android Settings.
  • Go to the “About phone” section (may be called “About the device”).
  • Find the build number (model) and click on this item until you see a notification that you will soon become a developer. Usually you need to press 7-10 times.

After you become a developer, a new section will appear in the Android settings. “Developer options”. Inside it you will find the “USB Debugging” switch, which must be turned to the “On” position.

Now try connecting your phone to your computer again. When connected, a mode selection window should appear on the smartphone screen. The default on older versions of Android is Charge Only. If the window does not appear, slide it out of the notification shade.

To transfer files, you must select Media Device (MTP) or Mass Storage mode. There will also be a PTP mode among the options, but this is only suitable for photos that can just as well be moved to MTP.

After choosing the appropriate mode in the “Computer” on Windows, a media device will appear, with the contents of which you can work. Internal memory and SD card may be shown together or as separate drives, depending on the features of phone models and Android versions. But it doesn’t matter, the main thing is that they should be displayed at all.

There are no other options in Android settings that are responsible for connecting via USB, except for debugging. However, there are some peculiarities. For example, on Nexus smartphones, you need to unlock a screen protected by a password or pattern in order for the computer to access the contents of the memory.

Also, a USB connection cannot be established if tethering is enabled on Android. To check its status and disable it if necessary:

  • Open Settings.
  • In the “Network and Connections” section, click “Advanced Settings” or “”.
  • Go to tethering and disconnect the WLAN hotspot. If it is disabled, nothing else needs to be done.

Some manufacturers offer users special programs for controlling smartphones on a computer, but you can establish a simple connection via USB without this software. Utilities from manufacturers are needed not for trivial transfer of photos, but for performing more complex tasks: updating the phone software via a computer, firmware of the device, resetting settings.

The reason that the computer does not see Android via USB may be incorrectly installed or just a crooked custom firmware. Also, a factory reset sometimes helps, but be sure to back up your data before doing it, as it will be deleted. The problem may disappear even after a normal restart of the smartphone. keep this in mind.

Computer does not see Android via USB

Someone may argue that you can flash the phone without connecting via USB, and for transferring files there is Wi-Fi, instant messengers, cloud storage, email, finally. But I just can’t refuse the USB connection, I constantly carry a cable with me and I think this is one of the most convenient ways to transfer data.

Eliminating error code 19

  • Click on the WinR keyboard.
  • Execute “regedit”.
  • Expand the branch HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Control / Class /.
  • Find the UpperFilters parameter, highlight and remove.

After removing the option, restart your computer and try to connect your phone again.

Installing Drivers

  • Connect your phone to your computer.
  • Open Device Manager. On Windows 10, the corresponding item is in the context menu invoked by right-clicking on “Start”. In earlier versions of Windows, the Manager can be found in the Control Panel in the Icons view.
  • Check all USB controllers. If there is an exclamation mark next to one of them, then this indicates that there are problems with the software.

To make sure that the phone is marked in the Manager, disconnect the USB cable. If the problem controller disappears, then you have found the source of the problem. A smartphone without drivers can be displayed in other sections as well: for example, among other or portable devices.

So you’ve found something strange with your phone’s drivers. What to do next?

  • Connect your phone to show it up in Device Manager.
  • Highlight it and delete.
  • Refresh your hardware configuration so the computer will re-detect the phone and start installing drivers.

You can not remove the device, but only update the driver. Right click on the phone, select the “Driver” tab and click “Update”. Another option is to first uninstall the driver and then reinstall it without touching the device itself.

In the search box, select automatic detection. If you downloaded the phone driver from the official site, you can click “Search this computer” and specify the path to the downloaded file with the software.

If you have a Chinese smartphone, then there may be another problem with it. the inability to find a suitable driver on the Internet. They are often posted on forums like w3bsit3-dns.com, but if there is nothing, try installing a universal driver. It is called the Universal Adb Driver and is designed to ensure the Android Debug Bridge and PC sync utilities work properly with Android devices. Versatility is not always good, but chances are high that in the case of a Chinese phone, you can easily access the contents of the memory.

Alternative ways to transfer files

  • Synchronize data via Google Drive. Android requires a Google account to function properly, so you definitely have access to cloud storage. You can transfer files through other services. DropBox, OneDrive. I use Yandex.Disk.
  • Transfer files via email, instant messengers or social networks. I often add small files to the “Documents”. and then download them to my computer.
  • Install the AirDroid app on your phone and access the memory through the browser on your computer.

You can think of other options for connecting your Android smartphone to your computer. For example, create an FTP server on your phone or set up a remote connection via TeamViewer. So USB is not the only way out. But if the wired connection is not established, you should still see what the reason is, and, if possible, eliminate it.

The computer does not see the phone via USB

Computer can’t see Android phone or tablet? When connecting a mobile device to a PC via USB, does the computer receive an error “USB device not recognized”? These are common problems, but you can fix them yourself. In this article, you will find useful recommendations to help you do this.

In addition to the solutions given below, there are several more methods that were covered earlier on the site. If your phone won’t connect to your computer via USB, try Wi-Fi: Method 1, Method 2.

Also take a look at the applications for transferring files over the Internet: Pushbullet and AirDroid. As you can see, there are decent alternatives to connecting via USB (unless, of course, you are interested in other features like debugging).

As for the problem with connecting a mobile device to a computer via USB, it can be of two types:

  • The phone is not recognized by the computer, but is charged by it. The computer displays the error “USB device not recognized”;
  • PC (or laptop) does not fully recognize the smartphone.

Both options will be discussed in detail in this manual. Perform each action in turn and you will be able to fix everything.!

The computer does not see the Android phone via USB. What to do?

Use a different USB cable first. If there is no effect, it is not the problem.

Check the functionality of the USB port: to do this, connect your mobile device to a different connector. If your PC still can’t see Android, something else is causing the problem.

Try connecting your phone to another computer. If you fail here, the problem may be with the microUSB / USB Type-C connector or other components of the smartphone. In this case, only repair will help.

If you connect your Android smartphone to a laptop or PC running Windows XP, and the computer does not see the phone, you need to install the MTP (Media Transfer Protocol) driver for Windows XP. You can download the installation file from the official Microsoft website: http://www.microsoft.com/en-US/download/details.aspx?ID=19153.

Now, as for devices protected by a pattern, password, fingerprint scanner or face recognition system. For the computer to see files and folders, you must first unlock your phone or tablet.

Install (or update) USB drivers on your computer: go to “Device Manager” and if a yellow triangle with an exclamation mark inside is displayed next to it, you need to right-click on the required item and select “Update”. Select either “Search automatically for updated drivers” or “Search this computer for drivers.” In the second case, you must first download the drivers from the official site. Then follow the system prompts and complete the driver installation (automatic or manual). For more information, see the ADB and Fastboot installation instructions.

If the downloaded drivers come with the installer (.exe file), you just need to run its installation. Also, the drivers will be installed when downloading and running proprietary manufacturer programs for synchronizing devices with a PC, such as HTC Sync, Samsung Kies and others.

Try completely uninstalling the old drivers, then restarting your computer and reinstalling the drivers as described in point 6.

Make sure your smartphone or tablet is not connected to the computer in “Charge Only” mode.

Also make sure that the “USB tethering” item is not activated. In this case, the phone will not be visible to the PC. You can disable it in “Settings” → “Wireless networks” → “” → “Modem mode”.

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When connecting Android to computer, you can choose the connection mode. As you can see, I only have 2 available (Nexus 7 2013 with Android 5.1.1). But on other devices, Android versions, firmware, there are other modes like “USB Mass Storage”.

You can also go to the choice of the connection mode from the notification panel.

Restart your phone and computer (yes, it happens that it helps).

If everything was fine before, but now for some reason the computer does not recognize the device, you can reset the settings on it. How to do this is described in detail in another instruction, but keep in mind that all your applications, accounts, contacts and other data from the internal memory will be deleted, so first synchronize.

You can also flash your device without using a computer. For example, using the ROM Manager (read the FAQ), though you need root rights.

These are all methods known to me to solve the problem of connecting mobile devices via USB to a PC. If you know other effective methods, write them in the comments. Also ask your questions, detailing the problem. I will try to help if possible.

Home / User guides / The computer does not see the phone via USB (“USB device not recognized” error)

Reasons why the PC does not see the smartphone

Consider the most common reasons why the computer does not see the Android smartphone via USB.

  • The USB cable is damaged. If the owner of the device uses a cable from little-known manufacturers, it quickly becomes unusable, since it has a small margin of safety. This prevents the PC from recognizing the smartphone. Even cables from reputable manufacturers can be damaged if handled carelessly. For example, it can become an easy prey for pets that have the unpleasant habit of chewing on wires. If this happens, you need to purchase a new cord.
  • The PC does not see the Android phone via USB if the port itself is damaged, which does not work due to mechanical stress, a malfunction of the controller or elements of the motherboard. Then you need to use a different port.
  • The socket of the Lenovo smartphone, through which the connection is made, is damaged. It can also be defective due to inaccurate use with it. If so, it should be replaced.
  • Sometimes, if the phone does not see the computer via USB, the following procedure helps: you need to literally take out its battery for 5-10 seconds. After that, it should be put back in place and once again try to connect to the personal computer.

Software damage

None of the previous methods came up and everything also does not connect the smartphone to the computer via a USB cable, you need to carefully follow the elementary steps:

  • In the mobile device, go to: “Settings” → “Memory” → “USB connection”. Check the box next to USB. Remove it if you find in the line opposite the inscription that the drive is being used as a modem.
  • Make sure that the WindowsUpdate service is enabled in the device, which is required to download drivers to it. Connect the phone to the computer by unlocking it prematurely.
  • The laptop does not see the phone via USB as a result of the fact that the drivers flew from the port. To fix the problem, you need to install them from a special “native” disk or download new ones that can be found on the manufacturer’s website.
  • Some ports do not include power. To remedy this situation, you need to take the following steps: find the power supply in the computer, go through the start, go to the control panel and find sound and equipment there.

After that, you need to find the power plan, with the mouse click on the line with the inscription, which allows you to make changes to the USB parameters. Click on the “” icon opposite it. Also, it should be placed near the inscription allowing the user to temporarily disable the port. Next, make a change about the prohibition, and then click “OK”.

The phone does not see the PC via USB due to the lack of the necessary driver on the computer. This usually does not happen if the device has a modern OS. You can fix the problem via the Internet by downloading drivers for a specific smartphone model. The reason may be trivial viruses that block the access of a mobile device to a PC. In this case, you need to use an anti-virus program and clean the PC. Now, knowing why the computer does not see the phone via USB, the user can easily eliminate the cause. I can’t do it myself, professionals can help

PC does not see Android phone via USB

Your PC can’t see your Android phone or tablet via USB? This is a fairly common problem, but you can fix it yourself. In this article, you will find useful recommendations on how to do this. In addition to the solutions given below, there are several more that we have already talked about on our website! If the phone does not connect to the computer via USB, try via Wi-Fi: method 1.

Also take a look at the applications for transferring files over the Internet: Pushbullet and AirDroid. In general, there are decent alternatives to connecting via USB (unless, of course, you are not interested in other features like debugging).

As for the problem with connecting mobile devices via USB to a computer, there are only two types of it:

  • The phone is not recognized by the computer, but is charged by it;
  • PC (or laptop) does not fully recognize the smartphone.

We will consider both options in detail and will try to help you fix everything.!

PC does not see Android phone via USB. What to do?

Use a different USB cable first. If there is no effect, it is not the problem.

Check the functionality of the USB port: to do this, connect your mobile device to a different connector. If your PC still can’t see Android, something else is causing the problem.

Try connecting your phone to another computer. If you fail here too, there may be a problem with the microUSB or other components of the smartphone. In this case, only repairs will help you.

If you connect an Android smartphone to a laptop or PC running Windows XP and the computer does not see the phone, you need to install the MTP (Media Transfer Protocol) for Windows XP. You can download it from the official Microsoft website: https://www.microsoft.com

Now for devices protected by a pattern or password. For your computer to see your files and folders, you must first unlock your phone or tablet. Tested on Nexus 7 2013 with Android 5.1.1.

Install (or update) the USB driver on your computer: go to the “Device Manager” and if there is a yellow triangle with an exclamation mark inside, you must right-click on the desired item and select “Update”. Select either “Search automatically for updated drivers” or “Search this computer for drivers.” In the second case, you must first download the driver from the official website. For more information, see the ADB and Fastboot installation instructions.

If the downloaded drivers come immediately with the installer (.exe file), then you just need to start its installation. Also, the drivers will be installed when downloading and running programs from various manufacturers for synchronizing devices with a PC (HTC Sync, Samsung Kies, etc.).

Enable USB debugging. May I help.

Try to completely remove the old driver, then restart your computer and reinstall the driver as described in point 6.

Make sure your smartphone or tablet is not connected to the computer in “Charge Only” mode.

Also make sure that the “USB tethering” item is not activated. In this case, the phone will not be visible to the PC. You can disable it in “Settings” → “Wireless networks” → “” → “Modem mode”.

When connecting Android to computer, you can choose the connection mode. As you can see, I only have 2 available (Nexus 7 2013 with Android 5.1.1). But on other devices, Android versions, firmware, there are other modes like “USB Mass Storage”.

You can also go to the choice of the connection mode from the notification panel.

Restart your phone and computer (yes, it happens that it helps).

If everything was fine before, but now for some reason the computer does not recognize the device, you can reset the settings on it. How to do this is described in detail in another instruction. but keep in mind that all your applications, accounts, contacts and other data from the internal memory will be deleted, so make a BACKUP first.

You can also flash your device without using a computer. For example, using the ROM Manager. really need root rights.

These are all methods I know of to solve the problem of connecting mobile devices via USB to a PC.

If the problem of detecting the mobile device by the computer is not resolved, reset the settings

If, until now, your computer does not see the phone via USB, resetting the smartphone settings using a Hard Reset should help. Go to the settings of your phone, select the “Backup” menu item, and in it select “Reset data”.

But I warn you right away that you will lose your files and settings located in the internal memory of the phone (files on the SD card will remain intact), so this item should be used only as a last resort!

So why does the computer not see the phone via USB, but is charging. hardware reasons

The USB cable is damaged. It often happens that the cause of this dysfunction is damage to the USB cable itself. Cables of little-known or “non-name” manufacturers do not have a large margin of safety, and can fail literally in a couple of months from the beginning of operation, and as a result, the computer will not detect the connected phone.

In addition, even the most reliable cables from global brands are susceptible to stochastic damage. they can be accidentally damaged during use, can be chewed by pets or spoiled by children. Therefore, first of all, inspect your USB cable for the likelihood of mechanical damage, and, if the external cable is intact, try using it to connect your device to another computer. If the device is not recognized on another PC. try replacing the cord.

The USB port on the computer is damaged. The USB ports used in a computer are also susceptible to various mechanical damage, including damage to the USB controller as well as the south bridge of the motherboard. Try to insert the cable into a different USB port, if this does not help to fix the connection of the phone to the PC, follow the further tips.

Check if the USB port on the computer is damaged

The cable jack on the phone is damaged. Has water entered the socket of the smartphone or is it damaged? If yes, then it needs to be replaced.

Turn off the battery, pull the battery out of it for a few seconds, then turn it back, and turn on your device back.

Why the computer does not see the phone via USB, but is charging

Many users, when trying to connect a phone to a computer using a USB cable, are faced with the fact that the computer does not recognize the connected gadget. The connected device is charging, while there is no access to the smartphone itself and its internal content. I also encountered this synchronization problem, and in this material I will tell you why the computer does not see the phone via USB, and I will also share various methods for solving this issue.

Phones are connected via USB to computer

There are no drivers for the phone on the computer

Although, usually, a computer with the latest OS detects and sees a smartphone via USB without problems, the opposite cases can also be observed. Try to look for a driver for your smartphone on the network, sometimes a driver may come up for similar models of this brand.

Reasons for not connecting your phone via USB

The whole complex of reasons for the problem that the PC does not see the smartphone through the USB cable, I would divide it into hardware and software, and below I will list each of them, in parallel providing instructions on how to fix it. But before using the methods I have indicated, try restarting your computer and smartphone. this does not help as rarely as it seems. This problem mainly occurs with devices from Samsung, Lenovo, HTC, LG and Fly.

The computer does not see the phone via USB, but it charges

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The phone may not be recognized by the computer due to viruses

It is trite, but all kinds of virus programs can block work with external mobile devices. Try to check your computer with Dr. Web CureIt !, in some cases it can help.

The computer does not see the phone via USB. software reasons

After describing the hardware reasons, we will list the main software reasons, if your computer still does not recognize a cell phone connected with a USB cable, follow the further instructions.

We work with the settings. We go into the settings of our device, select “Memory” there, click on the three dots at the top (Properties), select “USB-connection to a computer” and put a tick in front of “Media device” (“USB drive”). If you have a checkmark in front of using USB as a modem. uncheck it.

USB connection settings to computer on Android

Windows Update (to download drivers for your phone) and New Device Discovery must be enabled on your PC. Remember to unlock your phone when connected to your computer, this is important.

If you are a conservative and have Windows XP, download the MTP (Media Transfer Protocol) for XP from the Microsoft website and install it on your computer.

If your USB port drivers are out of order, the computer may not see the phone. If the drivers for the USB ports are dysfunctional, the latter simply stop working. To fix this problem, install USB drivers from the “native” driver disk to your PC’s motherboard, or download the latest drivers from the motherboard manufacturer’s website.

Also, due to some reason, the power may be turned off for a number of ports.

  • Go to the “Power” section (Control Panel. Hardware and Sound. Power Supply);
  • Select “Set up a power plan” next to the power plan you are using;
  • Then click on “Change advanced power settings”;
  • Find “USB Settings” in the list that appears, click on the plus sign opposite;
  • And then on the plus sign next to “Parameter for temporarily disabling the USB port”;
  • Change the setting to Disabled for both mains and battery power;
  • Click “Apply” and “Ok”.

The device drivers have flown. Go to “Device Manager” and see if there is a question or exclamation mark in the item “Portable Devices”.

Check if your device is there and make sure it is working properly by right clicking on it and clicking Properties. If it is not there, or you have doubts, uninstall the driver, disconnect the phone from the computer, and then turn it back on, and let the system install the driver again. This can help solve the problem that the smartphone does not connect via USB to the computer.

Also, it will not be superfluous to enter the website of the manufacturer of your smartphone and download the latest drivers for it to your PC (for example, for Samsung there is a special software Samsung Kies).

Install update KB3010081 (KB3099229). Windows 10 owners may need to install update KB3010081, which is responsible for working with Windows Media Player. This player is directly related to the normal operation of the MTP (Media Transfer Protocol) service, so download and install the update data.

Custom firmware is inoperative. The desire of many fans to play with the firmware for their Android device can do them a disservice in the form of the device’s failure to work normally with the computer. Try restoring the standard firmware or recovering from a backup (if available).

As you can see, the problems with the lack of visibility of the connected phone on the PC can be of both software and hardware nature, and there are a considerable number of such problematic factors. I would advise you to first pay attention to the possible mechanical damage in the cable and device, and only then switch to software methods.

In many cases, the usual restart of the smartphone (temporary removal of the battery), as well as working with the USB connection settings of the phone, can help. If all of the above does not help and the computer does not see the phone via USB, but is charging, then you may need to contact a qualified service center.

We connect the phone to the computer via Bluetooth

To connect Android to a PC or laptop, you need to turn on Bluetooth. Many modern phones have a dedicated Bluetooth icon in the quick settings pop-up menu. When you don’t have a similar icon, look for it in the Settings menu and connect.

To connect Bluetooth on Windows 7 you need:

  • Click on “Start” and select “Devices and Printers”.
  • Then click on “Add device”.
  • Wait for the computer to find the phone.
  • Press the “Next” button.

To connect Bluetooth on Windows 10 you need:

  • Click on “Start”.
  • Enter “Bluetooth”.
  • Select “Bluetooth Settings”.
  • When Bluetooth is turned off, turn it on, and then select the model of your own gadget and press the “Connect” button.

Do everything according to the instructions that appeared on the screen of your PC or phone / tablet. Typically, you need to enter a password. After that, the device will independently connect to the computer. Nothing complicated!

The phone and PC will connect until Bluetooth is turned off on any device. Bluetooth is a short-range technology. On modern phones, the range is approximately 10 meters, and on many laptops and desktops. within a radius of 100 meters.

Android phone won’t connect to Windows 7/10 via Bluetooth and how to connect

Android won’t connect to Windows 10 laptop or computer via Bluetooth? The reasons for the malfunction can lie both in the operation of the smartphone itself and in the module on the laptop.

The presented material is suitable for all phones and tablets on Android 9/8/7/6 from Samsung, Huawei, ZTE, Xiaomi, Meizu, LG, Fly, HTC and others. Differences can be in the appearance of the menu or the name of the items.

As a rule, you can fix the failure yourself, but sometimes (for example, in case of hardware damage) you need to contact a service center. In this article I will tell you how to connect a phone / tablet to a computer via Bluetooth and what to do if the connection fails.

Don’t know how to solve a problem with your smartphone or laptop? Contact me and do not hesitate. Write to me

File transfer

To establish a connection between your phone and laptop via Bluetooth:

  • Open the file and click on “Share”.
  • Click on the Bluetooth icon and select the computer as the sending device.

To transfer information from PC to phone / tablet, right-click on the required file and click “Send” and “Bluetooth device”. A window should pop up with the ability to select a device for sending the file. All that remains is to confirm the transfer of the file on the device.

Why Android won’t connect via Bluetooth on Windows 7/10?

Are you sure you did everything right, then the smartphone still does not want to communicate with the computer? Then there can be several reasons, and the data transfer can be disrupted both due to the laptop / user computer and the phone / tablet. Consider why Android won’t connect on Windows 7/10 via Bluetooth.

Causes of malfunctions on a PC / laptop:

  • As practice shows, the reason is often in the module settings. Look in the Bluetooth properties and make sure that the boxes “Allow this computer to be found” and “Allow to connect to it” are ticked. Click “Apply” and “Ok”;
  • in the “Sharing” section of the adapter settings window for transferring data between paired devices, check the box to enable. Below, specify the directory where photo, video and other files will be uploaded;
  • there may be a problem with the driver. If it really does not exist, then you can download the required software from the software disk (comes with the computer), or the manufacturer’s official website;
  • driver available? Then just update it;
  • installed and updated the software? Reboot your device;
  • the failure of the module cannot be ruled out either. In this case, you will need to repair the device or replace the adapter.

And now about the causes of malfunctions on the phone / tablet with the Android operating system.

This module on gadgets has almost no configurable parameters. All the required settings are already in the system and do not need to be changed. This is necessary so that inexperienced users cannot disrupt the functionality of the smartphone. But in some cases, you can try to fix the system. Let’s start:

  • in the Bluetooth settings on the smartphone, check the connection of the discovery mode;
  • reboot the device. This procedure will clear the cache of the gadget and eliminate minor glitches of self-unloading programs, as well as correct the operation of applications;
  • restarting didn’t turn on Bluetooth? Most likely a system update will be needed;
  • or vice versa, after the update, the module refused to function. Go to the Bluetooth tab in the programs, clear the information and clear the cache there;
  • older versions of Android do not always have data transfer. In this case, you can download a program from the Play Market (for example, Bluetooth Fle Transfe, etc.), which will make it possible to transfer information;
  • if a custom firmware is installed on the gadget, then, most likely, the cause of the problem is in it. Perhaps you should install the previous version or use the official one that matches your model;
  • by resetting to the default settings set by the manufacturer, you can delete possible files with viruses and software that affects the operation of the module. This option can be found in the gadget’s settings, in the “restore and reset” section;
  • it is possible that the problem is in the device itself. Often it is the adapter that breaks down. Only contacting the service center will help here;
  • if you just recently bought a phone / tablet, and Bluetooth does not work in it, I advise you to immediately contact the service center and exchange the phone under warranty.

Once you have established a connection, you can transfer files both ways via Bluetooth. Of course, this is not the fastest way, it would be much more efficient to use a Fi connection or a USB cable, but this method is well suited for solving certain problems.

Why not a USB cable?

Many PCs and laptops and almost all modern phones have Bluetooth. This technology is fast and reliable, and the latest version is also very energy efficient (important for smartphones). Simply put, Bluetooth is a convenient way to connect and transfer files between devices. Yes, using a USB cable is more common, but this method of connection is not always possible. Most small laptops only have 1 or 2 USB ports. Other than that, you may simply not have a dedicated cable on hand.

In any case, regardless of the reason, connecting via Bluetooth is not a laborious process and no more complicated than using USB. Perform the necessary settings first, then the gadget will independently connect to a PC or laptop. This is quite convenient, especially when you need to frequently transfer information from device to device.