Laptop no internet connection protected


laptop, internet, connection, protected

As it is probably clear from the “proxy connection failed” error text, the problem is due to something related to the proxy server. And the most effective solution is to disable the use of a proxy server for connections, except for those cases where it is required by the provider or in the corporate network (we will also talk about the latter option).

  • In Google Chrome (or another Chromium-based browser) open the menu and go to Settings. Use the search button to find a “proxy”, or open the “Advanced settings” item at the bottom of the settings page, and then in the “System” section, click “Proxy server settings”.
  • As a result, the Chrome browser will redirect you to the proxy server settings utility for your OS. The following is an example for Windows 10, 8.1 and Windows 7.
  • In the window that opens, click on the “Network Settings” button.
  • In the next window, uncheck “Use a proxy server for local connections” and, if this item is set. “Automatic detection of parameters”.
  • Apply all the settings made and try to refresh the page in the browser.

There are also other ways to disable proxy server in Windows that you might find useful.

Usually, the described steps are enough to fix ERR_PROXY_CONNECTION_FAILED and after disabling the proxy, the pages in the browser open as before, but if this did not happen, try:

  • Temporarily disable third-party antiviruses and network utilities (firewalls, etc.).
  • When using a VPN with third-party software, try disabling it.
  • Check if the problem is observed in other browsers. If not, try disabling extensions in the problem browser, and also check the browser shortcut.
  • As a last resort, and provided that you know how to configure the Internet, you can also try resetting the network settings of Windows 10 (if you have this version of the OS).

In cases where the presence of a proxy server is necessary in the connection parameters (for example, in a corporate network) and you are sure that all the data is correct, the cause of the problem may be its temporary shutdown due to problems or maintenance tasks: you can either wait until the problem will be decided not on your part, or clarify the information with the person in charge.

No internet connection ERR_PROXY_CONNECTION_FAILED. how to fix

Sometimes, when opening sites in Google Chrome, you may encounter an error with the code ERR_PROXY_CONNECTION_FAILED and the message “No Internet connection”, there is a problem on the proxy server or the address is incorrect. Interestingly, with this error, some other programs that work with the Internet can see the connection, and only the pages in the browser do not open.

In this simple instruction in detail on how to fix the error ERR_PROXY_CONNECTION_FAILED in Google Chrome or other browsers based on it, as well as a video where all the steps described are shown clearly. Similar error: ERR_TUNNEL_CONNECTION_FAILED.

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Thanks you. you are the best I suffered for 5 days. The Internet did not work) I love repairs))

If only in one browser, for example, in Chrome, you can still check and delete the policies (apparently installed by viruses) chrome: // policy

Thank. On wines 10. Through search Properties: browser. And there, as you wrote.

Hello, when I write in the search for Google proxy settings, I write that Chrome uses the proxy server settings set by the administrator. What to do?

Hello. Is the proxy disabled in Windows itself? There is no mark “automatic determination of parameters” (uncheck). Proxy and VPN Chrome Extensions are not worth it by accident?

Hello, for some reason I have this problem in chrome from time to time, sometimes it is solved by disabling the proxy, but sometimes not, and you have to wait a couple of hours for it to be solved (did nothing). and all the other programs work

That is, you still use a proxy? There is no suspicion of the provider?

nothing helped (((toko chrome does not work, all other browser work (((

Limited, no internet access on Windows 10.

In Windows 10, just like any other version of Windows, sometimes there are problems with the Internet connection. This can happen both with a cable (Ethernet, LAN, FTTB) connection, and over Wi-Fi. In running state, when the computer or laptop is successfully connected to the Internet, the following network icon indicators are displayed:

  • “Connected, secured” if you are connected to a Wi-Fi router and your connection is password protected.
  • “Connected”. if you are connected to a wi-fi that is not protected by a password.
  • “Limited” or “No Internet access” when the network connection is active, but Internet access is not available for some reason (usually due to incorrect settings).

Almost every user has faced the problem of lack of or limited Internet connection. If a yellow triangle appears on the computer image in the lower right corner of the screen, this indicates a limited Internet connection.

Internet connection and Wi-Fi may not be available for a variety of reasons. Possible causes of internet problems:

  • Problems with settings (settings are lost, Internet or Wi-Fi connection is incorrectly configured). How to properly configure the Internet via Wi-Fi at, through a browser.
  • Failure of a router, access point, modem or other network devices.
  • Broken or broken connection of connection cables.
  • Problems on the side of the Internet provider.
  • Problems with payment for Internet and other communication services.

Tool. Troubleshooting Networks and the Internet.

3). Tool. Troubleshoot Network and Internet problems in Windows 10/8/7 / Vista helps you identify potential problems that are preventing your network connectivity and fixes them automatically. If your computer loses its Internet connection, you can specify the connection and then use the Problem Diagnostics to determine the cause of the problem and find possible solutions.

To access it, open the Control Panel Network and Sharing Center. At the bottom, click on the Troubleshoot link. In the Troubleshoot Network and Internet window, you can select Internet Connections or any other item that you want to troubleshoot.

Wi-Fi problems in Windows 10: network without internet access

Errors, crashes, unstable work of programs. where can we go without all this ?! Windows 10, no matter how modern it is, is also not immune to all kinds of errors. In this article, I want to touch on the topic of Wi-Fi networks, namely the specific error “Network without Internet access” (

A year and a half ago, I wrote a similar article, however, it is currently somewhat outdated (it does not cover network configuration in Windows 10). I will arrange problems with the Wi-Fi network and their solutions in the order of their frequency of occurrence. first the most popular, then all the others (so to speak, from personal experience)

The most popular reasons for the “No Internet access” error

A typical error is shown in Fig. 1. It can arise for a large number of reasons (in one article you can hardly consider all of them). But in most cases, you can fix this error quickly and on your own. By the way, despite the obvious obviousness of some of the reasons below in the article. they are in most cases a stumbling block

If your Wi-Fi network worked normally, and then the Internet suddenly disappeared, then most likely the reason is trivial: an error simply occurred and the router (Windows 10) dropped the connection.

For example, when (several years ago) I had a “weak” router at home, then with intensive downloading of information, when the download speed went beyond 3 Mb / s, it broke connections and a similar error appeared. After replacing the router. a similar error (for this reason) no longer occurred!

  • reboot the router (the easiest option is to simply unplug the power cord from the outlet, reconnect it after a few seconds). In most cases. Windows will re-establish the connection and everything will work;
  • to restart a computer;
  • reconnect network connection in Windows 10 (see fig. 2).

For most users, the router lies somewhere in the farthest corner and for months no one even wipes the dust from it (I also have

). But sometimes it happens that the contact between the router and the Internet cable can “move away”. well, for example, someone accidentally touched the Internet cable (and did not attach any importance to this).

In any case, I recommend that you immediately check this option. You also need to check the operation of other devices via Wi-Fi: phone, TV, tablet (etc.). these devices also do not have the Internet, or do they?! Thus, the faster the question (problem) is found, the faster it will be resolved.!

No matter how trite it sounds. but often the reason for the lack of the Internet is associated with the blocking of access to the network by the Internet provider.

I remember the times (7-8 years ago), when unlimited Internet tariffs had just begun to appear, and the provider daily debited a certain amount of money, depending on the chosen tariff for a specific day (there was such a thing, and, probably, in some cities there are now) And, sometimes, when he forgot to put money in, the Internet simply turned off at 12:00, and a similar error appeared (though then there was no Windows 10, and the error was interpreted somewhat differently).

Summary: check Internet access from other devices, check account balance.

Some providers, when you connect to the Internet, remember the MAC address of your network card (for added security). And if your MAC address has changed, you will not get access to the Internet, it is blocked automatically (by the way, some providers have even encountered errors that appear in this case: i.e. the browser redirected you to a page that said that there was changed MAC address, and please contact your ISP).

When installing a router (or replacing it, replacing a network card, etc.), your MAC address will change! There are two solutions to the problem: either register your new MAC address with the provider (often a simple SMS is enough), or clone the MAC address of your old network card (router).

By the way, almost all modern routers can clone a MAC address. Link to feature article below.

The problem with the adapter, with the network connection settings

If the router works fine (for example, other devices can connect to it and they have the Internet), then the problem is 99% in the Windows settings.

1) Very often, simply disabling and enabling the Wi-Fi adapter helps. This is done quite simply. First, right-click on the network icon (next to the clock) and go to the network control center.

Next, in the left column, select the link “Change adapter settings”, and disable the wireless adapter (see Fig. 6). Then turn it back on.

As a rule, after such a “reset”, if there were any errors with the network, they disappear and Wi-Fi starts working again in normal mode

2) If the error still persists, I recommend going into the adapter settings and checking if there are any erroneous IP addresses (which may not exist in your network in principle)

To go to the properties of your network adapter. just right-click on it (see Fig. 7).

Then you need to go to the properties of IP version 4 (TCP / IPv4) and put two pointers to:

  • Obtain an IP address automatically;
  • Obtain DNS server addresses automatically (see Figure 8).

Next, save the settings and restart your computer.

No internet connection protected Windows 10 how to fix

Solving the problem “Connection is limited”, “Without access to the Internet” in Windows 10.

If you are using a Wi-Fi connection to access the Internet, the first step is to turn Airplane mode on and off. This usually helps solve minor Internet connection problems in Windows 10.

If this method did not help, there are several effective ways to solve the problem with limited Internet connection, among them the following can be distinguished:

  • Restarting your computer and router. this simple method helps to cope with the problem in most cases.
  • Remove the network cable from the router or network card, wait a few seconds, then insert it back. The process of obtaining a new network address and IP will begin, this will help in restoring the Internet connection.
  • Go to network connections, disconnect the Internet connection and reconnect it. In some cases, this will help to get rid of the icon indicating connection restrictions.
  • Checking the settings for obtaining an IP address. Most providers work with the technology of automatically obtaining an IP address, therefore, to check the settings, you need to right-click on the Internet connection icon, select the “Properties” item, and find “Internet Protocol IPv4” in the list. Next, you will need to choose to automatically obtain an IP address. A similar procedure will need to be done with DNS servers. All changes must be saved, for this you need to click the OK button.
  • Reset and new setting of the Internet connection in the router, according to the parameters of the Internet provider. To do this, you need to log into the router at or (depending on the manufacturer and model) by entering the username and password adminadmin.
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If there is a red cross on the icon with a computer image in the lower right corner of the screen, then you must do the following:

  • Check if the cable is plugged into the computer and the router firmly enough. To do this, you need to pull it out of the socket and insert it again as tightly as possible.
  • Call the provider and inquire about the status of your connection.

No internet access when connected via Wi-Fi.

If the wireless Internet is connected, but you cannot view any pages and download files, then you need to find the necessary data in the connection agreement:

  • IP address;
  • main gate;
  • subnet mask;
  • primary and secondary DNS server.

This data is entered in the router settings menu ( or, adminadmin), after that you will need to restart the router and check for an Internet connection.

Conclusion: If there are problems with the Internet connection, then you need to check the technical condition of your computer, laptop, mobile device and router (if used), as well as the quality of the Internet connection. In most cases, this will help you achieve a good connection. If you cannot solve the problem on your own, then you need to contact the provider for help, to the technical support line.

Connection problems. Internet and Networks.

one). IPConfig is a tool built into Windows that displays all current TCP / IP network configuration values ​​and updates Dynamic Host Configuration Protocol DNS DHCP and Domain Name System settings. You can access this tool using the command line. If you have a problem with IP. address, you can update your IP. address so it can help solve your internet problems.

Type CMD into the system search and press Ctrl-Shift-Enter. Type the command IPCONFIG and press the Enter key to view the Internet status. computer protocol or IP. addresses.

  • IPCONFIG / release. Send a DHCPRELEASE message to a DHCP server to release the current DHCP configuration and remove the IP address configuration for all adapters.
  • Next, enter IPCONFIG / renew. to get a new IP. addresses.
  • If you get an error while executing the “Ipconfig / Renew” command see KB810606.

If you encounter this problem often, then you can use this on every startup by creating the following.bat file and placing it in your startup folder.

Open Notepad and enter the following command:

Configuring IP and DNS Addresses in Windows 10

It is possible that the problem is in the IP and DNS addresses. In this case:

  • Go to “Start” = “Control Panel” = “Network and Sharing Center” = “Change adapter settings”. We are interested in an unidentified network.

Right click on the Wi-Fi connection icon. Select the “Properties” option. In the “Network” tab, open the “Properties” of IP version 4. Check if the “Obtain an IP address automatically” and “Obtain DNS address automatically” options are activated.

Close all tabs, click on “OK”, restart Windows and check the Internet status. If it still does not appear, re-enter the IP version properties window.

Enter DNS coordinates from Google and 8.8.4. or other public addresses (for example, Yandex, and so on). Enter other numerical values ​​shown in the photo below. Save the settings.

5.Restart the device, check the connection.

General recommendations for solving the problem

Often Windows 10 will report a connection problem all of a sudden. It still worked fine yesterday, but today the browser cannot open any sites. Let’s decipher the text about the error:

  • Protected status. confirmation that WPA-2 encryption is working. Such an inscription is displayed next to all detected wireless networks that are password protected from unauthorized users;
  • the message “No Internet connection” indicates that the network access has been lost on the router or on the PC / laptop / tablet.

We are interested in how to fix the problem. And this can be done using both special and standard methods: restart Windows 10, restart the router, remove and re-insert the provider’s cable.

When this does not help, complex measures will be required. Restarting the Wi-Fi adapter may help correct the situation. For this:

  • Go to “Start” = “Control Panel” = “Device Manager” = “Network Adapters”. Find your Wi-Fi module (be guided by the words “wireless”, wireless).

Right-click on the adapter, select the “Disable” option. Then. “Engage”. This will re-enable the Wi-Fi module.

If you previously used your computer as an Internet distribution point, a virtual “Wi-Fi mini-port adapter” may also appear in the list of devices near the real adapter. It forms and maintains another wireless connection. We are not interested in this module.

An equally common reason why there is no Wi-Fi connection is a driver problem. Typically, the operating system automatically searches for updates on the Internet and applies them. However, it doesn’t hurt to make sure everything is set up properly for yourself:

  • Through the “Control Panel” go to the “Device Manager”.
  • Select and click on the network adapter, click on the option “Update drivers”.

Search for files in specific folders.

In manual mode, it will be possible to apply exactly those drivers that are downloaded from the official resource of the device manufacturer (enter the name of the network adapter on the website, you will be offered the latest software).

Specify the path to the folder where the necessary files are located (unpack them if they are in the archive).

If the installation is successful, the Add Device Wizard will inform you about the new driver version. If something goes wrong, the file update information will remain the same or the operating system will interrupt the process.

The above methods require minimal PC skills. There are even simpler methods, just these include restarting a laptop, a router (when connecting through a router). If Internet access is provided via a cable, check if everything is in order.

If Wi-Fi is connected but there is no Internet, you can try disabling your antivirus. How to do this using the example of the 360 ​​Total Security program:

  • Click on the antivirus icon. A window like this will appear.

In the upper left corner, click on the logo. Antivirus protection settings will appear.

Click below on the item “Disable protection”.

We strongly recommend that you try other methods before disabling system protection.

No internet connection on Windows 10

Often, after updating Windows 10, there are difficulties in accessing the global network. The problem can lie for various reasons. A common error that is expressed by the phrase “No internet connection, protected by Windows 10”. The problem may be caused by the access point or main device.

Other problems

It happens that it is possible to connect from a laptop after setting up compatibility with the Federal Information Processing Standard. Step-by-step instruction:

  • Right click on the internet connection icon.
  • Select “Network Sharing Center”.
  • Click on your wireless network.
  • Select “Wireless Properties”.
  • Go to the “Access” tab. Click on the “Additional parameters” button.
  • Check the box next to “Enable compatibility mode for this network”.
  • On all windows, click “OK”.

Another method is to check the list of components in the connection properties. For this:

  • Open the “Change adapter settings” window.
  • Right-click on Ethernet (for cable connection) or “Wireless Network” (for Wi-Fi connection).
  • Select the “Properties” option.
  • In the “Selected components are used by this connection” tab, check that there are no unnecessary marked components (antivirus, firewall).
  • Click on “OK”.
  • Reboot your computer.

If that doesn’t work, reset your settings.

There are many reasons why the Internet does not work on Windows 10. The difficulty lies in the fact that they can be of a different nature. In some cases, there is no internet when the laptop is running on battery power. This is because the system limits the power to the wireless adapter when the device is running on battery power. If simple methods did not help to restore access to the network, contact the specialists.

No internet connection, secure (Windows 10). one

HP Pavilion Laptop 15-bc401ur
I can’t connect to the Internet, not via wi-fi, not via cable. I can connect other devices, but my laptop does not.
I met this problem even today in a technical school, maybe some kind of virus. A life safety instructor handed out Wi-Fii from the phone for solving tests, and sometimes he just lost the Internet and wrote the same error “No Internet connection, protected”. Restarting Wi-Fi helped. Later, with a classmate, I tried to connect to a friend’s Wi-Fi and I got this error, but a classmate had norms.

A dozen and not so capable, it’s strange why so many people fell for this slag

In order not to guess, but to understand what exactly the problem is, you need to look at the event log. It will indicate why the Internet connection is not working. The first link on Google shows this instruction:

Windows 10 is not a very practical OS and many people dislike it, I have it on my laptop, like a second OS, for safety reasons, but I go to it very rarely.

I never had any problems with her =)

Try this: Control Panel. Network and Sharing Center. Changing adapter parameters (left). right click on the wireless network. properties. If there is any unknown service for example “Epfw NDIS LightWeight Filter”. Uncheck the box. OK
For diagnostics, you can remove all the jackdaws and leave only “IP version 4 (TCP / IPv4)”, but first, in the properties of this service, set to get the IP address and DNS automatically

Bro, reinstall Windows and that’s it. Or reset the router settings

There are two options, the lock is installed. Network or service blocking Internet access

Try this: Control Panel. Network and Sharing Center. Changing adapter parameters (left). right click on the wireless network. properties, click on IPv4, lower the property item in the open window, put everything on it will get an automatic IP address and DNS too If it does not help, then CMD ON BEHALF OF THE ADMIN! Command netsh winsock reset reboot If not then netsh int IP reset c: \ resetlog.txt reboot Try netsh winhttp reset proxy and then ipconfig / flushdns if not download Microsoft Easy Fix

IPv4-properties-use dns addresses Write top 8888 bottom 8844

Try this: Control Panel. Network and Sharing Center. Changing adapter parameters (left). right click on the wireless network. properties. If there is any unknown service for example “Epfw NDIS LightWeight Filter”. Uncheck the box. OK
For diagnostics, you can remove all the jackdaws and leave only “IP version 4 (TCP / IPv4)”, but first, in the properties of this service, set to get the IP address and DNS automatically
P.S. Here came the pensioners, put this or that better, are you really so ancient? Not to help a person

I only have 2 guesses, or the Wi-Fi module or a virus flew, just install Windu.

When I had 10, this problem was also encountered often, I don’t remember exactly what I was doing, but still, the control panel. Network and Internet. Network and Sharing Center
firstly: in the Network and Sharing Center, you reboot the Wi-Fi adapter (disable / enable)
second: change the sharing settings (ALL INCLUDED, ALL UNAUTHORIZED ACTIONS INCLUDED)
xs how but it all helped me

I agree that Windows 10 is stupid and buggy, I personally came across that this is generally a raw assembly.

// not via wi-fi, not via cable //.- that is, you directly plug in cable_LAN and there is no connection, right? Ok, WinR → ncpa.cpl → Ok and show the screen and so WinR → devmgmt.msc → Ok and open the Network_blobs_devices section and show the screen while we are watching, run cmd_terminal (command line) as Administrator and then execute the commands (after each commands press enter)
netsh winsock reset
netsh int IP reset
ipconfig / release
ipconfig / renew
ipconfig / flushdns and ̲П̲е̲р̲е̲з̲а̲г̲р̲у̲з̲и̲т̲е̲ ̲к̲о̲м̲п̲ь̲ю̲т̲е̲р̲ and try again directly (bypassing the router) LAN and how?

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HP notebooks. Troubleshoot setup and internet connection / c01750108

No Internet Connection Protected in Windows 10. How to Fix

When connecting to a Wi-Fi network in Windows 10, you may encounter the fact that the connection is successful, but the sites do not open (but, in rare cases, they can open), and the connection status says “No Internet connection, protected” and it is not always clear what exactly might be the case.

This manual explains in detail what this message means, the possible causes of the problem, and what to do to fix it.

Why Windows 10 says there is no internet connection

After establishing a network connection, Windows 10 tries to communicate with Microsoft servers. If they are available, then from the point of view of the system, the Internet is, if not, you see a message stating that there is no Internet connection. “Protected”, in turn, means that your Wi-Fi network is protected by a password and encryption, and you have successfully connected to it. The most common causes of the problem under consideration:

  • Your Wi-Fi router is not configured or, if everything worked recently, for some reason (failure, thunderstorm, etc.) the settings were reset, as a result, it does not establish a connection with the provider.
  • Temporary problems and failures on the side of the provider.
  • Problems connecting the provider’s cable to the router, especially if it is located where it can be touched. In some cases, problems with the cable may not be in your apartment, but in the entrance, if any work with electrical equipment has been carried out or is being carried out there.
  • Some kind of problem from the computer itself. For example, if sites open and the Internet is working, it can be assumed that access to Microsoft servers has been blocked (for example, to disable tracking Windows 10, and then, perhaps, you should not take any action). But other options are also possible.

And now about what to do to fix the “No Internet connection, protected” situation in Windows 10, depending on the circumstances:

  • As any support service will advise you first of all (and this is a really often triggered method). restart your Wi-Fi router (and check the provider’s cable in the WAN / Internet port along the way): unplug it, plug it back in after a few seconds, wait for the download ( minute or two) and reconnect to the network.
  • If the previous point did not help, check whether there is Internet over the same Wi-Fi network on other devices (for example, on a phone, just turn off the data transmission over the mobile network on it first). If not, there is a problem at the router, cable connection or provider side. If the Internet is available from another device via the same Wi-Fi network, then, apparently, the problem is in your Windows settings
  • If the Internet is not available on any devices via this Wi-Fi network, call your ISP’s help desk: after specifying a personal account, most major providers will immediately inform you if any work is being done on their part or if there are failures. In such a situation, all that remains is to wait until everything is fixed and the Internet becomes available again.
  • In the case when the provider reports that everything is in order on his part, and you are sure that the cable is working, go to the router settings and check if they are saved and if they correspond to the parameters of your provider (see Configuring the router).
  • In a situation where the Internet does not work on only one computer, and on other devices connected via the same Wi-Fi network everything is in order, use the steps from the instructions Cannot access the site. how to fix and Internet does not work in Windows 10. one of the suggested methods should help in fixing the problem.

Hopefully some of the suggested approaches were helpful in your case. If the problem could not be solved, and the situation differs from the described options, describe it in the comments below. I will try to help.

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Dmitry, hello. I had an internet connection problem on my laptop. A couple of months, this operation was done “manually”. After the next update of the dozen, the connection is made “automatically”, and the system boots in 90 seconds. (It was 20 seconds) In YouTube, there are different acceleration options, but I don’t want to experiment, because an extra minute is not a problem. Do you have a proven “recipe”? thank.

There is no proven one, tk. the reason is not clear in your case. But first, try disabling Fast Startup and rebooting to see how it affects. See

There is another option when a USB modem is used that connects to 3G networks and the same error occurs.
In this case, reconnecting the modem to another USB port of the laptop helps me

Hello. I write that “No Internet connection, Protected.” Everything was fine and normal, and until yesterday, when the light was suddenly turned off, at that moment the computer was turned on, but after a couple of minutes they gave it back and then I thought that everything was fine and pressed the power button, the light was immediately turned off again. After an hour later, the light was turned on adequately, but this problem began, there was no Internet connection. I have already tried many different ways, I even bought another Wi-Fi adapter, but I have been sitting for a whole day and trying to solve this problem. All other devices have the Internet, even an old laptop. Maybe someone knows how to solve the problem.

Good afternoon, I use the mts modem tariff in the tplink mr-3020 router. All devices have the Internet, on phones and MacBooks, too, no problems, and on a laptop with Win10 there is Internet, but it says “No Internet connection, protected”, that is, I freely use the browser and torrents, but for example the spotify application does not see the network I updated the driver, on another laptop with wines 10 the same problem, it is solved by restarting the network adapter and the Internet appears, but this is not the case. What could be?

First of all, I would try to install the original drivers from the laptop manufacturer on the Wi-Fi adapter, chipset, power management (even if the office site does not have 10 for 10, but there is for 7, 8).

Hello, I’m trying to connect to the access point on the phone on Windows 10 via a WI-FI adapter, everything worked before, but now I write there is no Internet connection and I don’t know how to find the reason

Hello. Theoretically, this can be a blocking by the operator. they can prohibit the distribution of Wi-Fi, and in order for it to work, you need to either buy an option or another tariff.
But just in case, check to see if the same will be the case on some other computer or laptop. Also, in theory, firewalls / antiviruses can influence, but it is unlikely.

We have an HP laptop. We want to connect to Wi-Fi, but it connects to the Tele2 website

Not enough information to help. Tele2 provider? Do other devices connect to the same Wi-Fi and immediately work on the Internet or also open the site? What is written on this site at the same time, which page opens?

Good day! Pos terminal atol optima with Windows 10. the Internet worked, then even the wai-fay icon at the bottom in the right corner disappeared. it is impossible to connect to any network, he does not see them. in the settings in network adapters exclamation mark under Realtek RTL8723B Wireless LAN 802.11n USB 2.0 Network Adapter

Hello. And what about the adapter properties in the device manager? There should be an error code, take a look and look for a solution on it.

No internet connection. protected, Windows 10: how to fix

When trying to access the global network on Windows 10, various errors may occur that have their own solutions. This article will focus on a problem with the code: “No Internet connection, protected.”.

Removing old Wi-Fi networks

The computer can store Wi-Fi networks to which the user has already connected before. They often conflict with new ones, so an error arises about the security of the Internet, as a result of which access to the global network is unavailable.

To remedy the situation, old Wi-Fi networks need to be uninstalled, for example, using the following step-by-step algorithm:

  • Go to the “Settings” of the operating system by holding down the “Win I” buttons simultaneously on the PC keyboard.
  • Go to the “Network and Internet” section.
  • In the column of components on the left of the window that opens, you need to find the line “Wi-Fi” and click on it once with the left button of the computer manipulator.
  • In the central part of the menu, tap on the item “Manage known networks”.
  • A list of wireless Wi-Fi networks stored in the computer’s memory will open. To turn off unnecessary networks, you need to click on them LMB and click on “Forget”.
  • Restart the computer and make sure the Internet is working.

Reset network settings to connect Wi-Fi

There are several ways to accomplish this task, but in this article, the simplest methods are considered. The first one is carried out according to the following algorithm:

  • Open Start Menu.
  • Enter the phrase “command line” in the search line.
  • Select the option to run the desktop application as an administrator to give the program more rights to work.
  • In the opened snap-in, you need to find a line with a blinking cursor and enter the command “netsh int IP reset c: \ resetlog.txt”.
  • Tap on “Enter” to start the reset procedure, at the end of which you need to restart the computer for the changes to be applied.

Resetting Internet Options on Windows 10 via Command Prompt to set up your connection

Important! The above method of resetting the Network parameters is only suitable for advanced users.

For beginners, it is recommended to reset the network settings according to the following instructions:

  • Open “Options” and enter the “Network and Internet” section according to the above scheme.
  • In the “Status” section, you must scroll to the end of the list and click on the line “Reset network”. The wizard will start to reset the network settings on this computer.
  • Read the information about this function presented in the notification window and click on “Reset now”.
  • Wait until the procedure is completed and restart the PC for the final application of the changes.
  • Make sure that the Internet appeared on the PC after performing the above manipulations.

Checking and updating the network adapter

Oftentimes, due to a malfunctioning network adapter on your computer, Windows 10 won’t connect to the Internet. To check the adapter for operability and normal functioning, the user will need to perform a number of simple manipulations according to the algorithm:

  • Right-click on the “This computer” icon on the desktop.
  • In the context type window, click on the “Properties” line. This will open a menu with the technical characteristics of this computer.
  • LMB tap on the “Device Manager” line in the parameters column.
  • In the presented list of components, find the line “Network adapters” and expand it by clicking on the arrow next to it.
  • If there is a yellow exclamation mark next to a device, then it is not working correctly. The first thing to do is right-click on this component and select “Update driver” in the context menu.
  • Follow the instructions provided in the device update wizard window. You can auto search for the driver or install it directly from your computer.
  • It also doesn’t hurt to reboot the network adapter. To do this, in the context menu, you need to tap LMB on the line “Disable device”, and then re-enable it.
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Updating the driver for a network adapter on Windows 10, which will be listed as unidentified

Note! If the above method does not resolve the error, you can run the system’s built-in troubleshooter. Perhaps with its help it will be possible to get a positive result.

No internet connection, protected by Windows 10: how to fix restarting your Wi-Fi router

Restarting the device through which access to the global network is carried out is the most banal and simplest thing that can be done in this situation. You need to reboot the router using the following algorithm:

  • Carefully inspect the case of the device from its rear side, where the connectors are located.
  • If there is a “Reset” button on the back of the router, then you need to press and hold it for a few seconds until all LED indicators on the device light up at the same time. When this happens, the Wi-Fi router will reboot.
  • If the “Reset” button is absent on the router, then to restart you will need to go to its settings. On the official website of the router, which can be accessed after entering the address from the back into the search bar of the browser, you can restart the device after clicking LMB on the corresponding line.
  • Unplug the device from the socket. This reboot method is considered the most radical and is not recommended for use in order to avoid problems with the functioning of the Wi-Fi router in the future.

Important! The Internet icon after restarting the router will not appear on the taskbar immediately, but after a few seconds. Therefore, you should not think that the device broke after restarting.

Common causes of a malfunction and how to fix them

The error in question can have a huge number of reasons for its occurrence. It will not be possible to tell about everyone within the framework of this article. Therefore, only the most common of them are described below:

  • problems with the network adapter. This is a device that provides Internet access on a Windows computer. If such an error occurs, you need to update the driver for the network adapter;
  • short-term hardware failure. We are talking about a router or modem through which the user connects to the Internet. First of all, when there is a problem about connection protection on Windows 10, the device needs to be rebooted;

The error “No Internet connection, protected” on Windows 10 appears at the most inopportune moment, and not every user knows what to do

  • availability of update curves. The Windows 10 operating system regularly receives updates that are downloaded to a desktop computer or laptop through the center built into the operating system. If some software gets up incorrectly or does not install, then the PC will start to work unstable, there will be crashes and errors. This issue is no exception. To fix the last downloaded updates, you will need to uninstall;
  • viral infection. Most of the problems associated with the inoperability of the Internet on a computer arise from viruses. Therefore, it is worth checking your PC for malicious software. To do this, you can use either a licensed antivirus or specialized utilities.

Note! Sometimes the “No Internet connection, protected” error occurs due to a violation of the integrity of the system files. And basically this is the key issue why Windows 10 won’t connect to the Internet.

Manually uninstalling updates on Windows 10

Manually configuring the IP address for connecting to the Network

To resolve this error, you can manually set the Network settings on your computer. To do this, you need to follow a few simple steps in the algorithm:

  • Enter the phrase “viewing network connections” in the “Start” search engine and tap on the found item.
  • Double click the LMB on the name of the used wireless adapter.
  • In the list of parameters, find “IP protocol version 4”, select it and click on “Properties” at the bottom of the window.
  • Move the toggle switch to the “Use the following IP address” line and fill in the appropriate lines. Here you will need to specify the subnet mask, default gateway, and DNS server. Some of this data can be found on a computer and others on the Internet.

Important! If it is not possible to fix the problem with the considered method, then you will have to reinstall the operating system.

Manually Configuring Internet IP Address on Windows 10

Thus, the error with the message “No Internet connection, protected” on Windows 10 can be solved in several ways. Most often, you have to try all the methods that you can learn about after reading the above information.

A computer

If there are no questions to the Internet provider, and the modem works well, then you should look at the computer itself. If the user recently installed a new OS and then the Internet connection was lost, then you just need to make some settings.

It is required to perform the following sequence of actions:

  • Open the “control panel” through the “Start” menu;
  • Next, click on “network and Internet” and through it go to the “control center. networks and general. access “;
  • A window appears with information about the network and connections. It is recommended to analyze the parameters here: network map, active networks, local network. Find out if there are any changes;
  • Enter the “troubleshoot” tab, even if the problems are not fixed, the user will have more information;
  • Open the tab “changing adapter parameters”, through it you can enable network connections, analyze whether it is disabled, if so, you need to enable it;
  • It is recommended to try a new connection.


If the computer, the modem function perfectly and there are no comments to the provider, but the router still does not connect, then there is a high probability of the reason for the lack of Internet in this particular device. First you need to find out when the WI-FI wireless connection disappeared. The device may have been broken or the settings have changed.

If there are mechanical defects, you will have to use the services of a service center. If there is a failure in the router settings, the user needs to do the procedure for setting up the router software. To do this, enter the device parameters (using the address or, and entering the code and name “admin”). See if the router is connected to the Internet, etc.

Internet provider

The very first in the chain is the Internet provider at the opposite end of the cable, so let’s start with him. Often the network is not available due to a problem with the provider. First of all, it is necessary to make sure that the payment by the user for the services provided by the Internet provider is timely.

If everything is in order here, then you need to find out if the connection was lost before, for example, to talk to neighbors if they have the same provider, and if they have access to the network now. With frequent problems on the part of the provider, the user has no choice but to conclude an agreement with another provider.

Change router IP

Since the router operates locally, it can have any “IP”, but it still sometimes happens that the IPs conflict with each other. Let’s take a TP-LINK router as an example.

  • Carry out a set of “” in the browser and press “Enter”;
  • Enter the name and code “admin” in the displayed menu;
  • If authorization occurs, the router settings tab will appear, where in the “Network” section, click on LAN;
  • After selecting “LAN”, the display will show the IP, which should be replaced and then restart the router.

The problem with MAC addresses

MAC can be called a kind of passport or identity of a network card. If there are 2 identical “MAC” in the same network of the Internet provider, errors occur and as a result, some of the owners of the computer loses the connection to the Internet. The reasons may be in the address of the router and in the address of the PC network card.

If the user is dealing with 1 case, then you need to take the steps described in the above section on replacing the IP router.

Different router models require different steps.

  • If the user has “Zyxel Keenetic”, then in the “Internet” tab, click “connect”. Next, in the displayed menu, find the item “apply MAC” and specify for it. “from the computer”, then click on “Apply” and reboot the router;
  • If the user has “D-Link”, then you need to follow the same path of the above router and then click “Manual Internet Connection Setup”. Then click on “Clone MAC Address”;
  • If the user has “ASUS, then open the“ IPConfig ”tab and go to the“ WANLAN ”section. Then, in the lower part of the VAN and LAN window, enter the necessary in the MAC line and click on “Apply”.

Replacing the MAC for PC will require the following operations:

  • First, you need to define the MAC. For this purpose, through the “Start” enter the “Standard” section and run the “command line”. Then enter “cmd” and press “Enter”;
  • In the displayed program menu, type “getmac”, click “Enter”. After that, the user’s MAC will be displayed;
  • Next, through the “Start” enter the “Control Panel” and click “Network Connections”. In the window “settings of the wireless adapter” specify the required adapter and by calling the context menu, click on the line “Properties”. Then click on the “Configure” button;
  • Enter the “Additional” tab and click on “Locally Administered Address”, then in the “value” section, type the address that is recognized using the command line, and click on “Ok”.

Cause analysis in a communication tool

Sometimes the modem notifies the owner of the computer about errors, thus stopping access to the Internet. It is necessary to identify the meaning of the errors issued by the modem. Defects in connections are especially common (cables, plugs, connections, not good enough contacts, and much more). It is recommended to check them by disconnecting and reconnecting them or replacing them with new units. If the reason for the lack of Internet in the modem, then you will have to use the services of a service repair. In case of defects in the cable or connecting elements, they must be replaced with new ones.

When using wireless communication, the operating system sometimes displays the notification “No Internet connection”. In this case, the task is usually solved by updating the modem drivers. It is recommended to analyze the technical serviceability of the equipment (whether there is a burnt board, whether liquid has spilled onto the device, etc.).