Laptops and Tablets • Recommendations and advice


Laptop Can’t See Nvidia Graphics Card

Doesn’t see NVIDIA discrete graphics

Good day. Everything worked fine yesterday there was a discrete video card Nvidia Geforce GT 710m, the drivers were too old, I decided to update them.
I downloaded the driver from the official site for my model, started to install it. a failure. I read that I need to remove all NVIDIA components and do a clean install. it did not help. Deleted folders in programs files, deleted all other components in “Add / Remove Programs”, used software like “Driver uninstall”, checked the registry nothing with nvidia name in uninstall comments.
After all my shenanigans, the video card disappeared from the device manager, only the built-in video from Intel is displayed. I updated the BIOS to the latest version, ran the BIOS with default settings. everything is even.
I found my video card with nvidia in the device manager in “other devices” as an unknown device. Sorry to update the driver. wrote that Windows checked everything and updated the drivers for the Nvidia Geforce GT 710m video card. comments are useless. I decided to uninstall the drivers through the task manager. deleted, now the nvidia video card is NOT displayed at all.
I installed new drivers for the chipset. there is a result.
Now when I go to the installation of drivers for vidyuha. I write an error saying that tenders vidyuha for driver data.
I ask for help, thank you in advance.
It costs windows 8 64-bit.

Rolled back the BIOS to the old version. there is a result. Antivirus removed.
It’s strange why he doesn’t see it at all in the device manager.

Perhaps one of THESE two is the graphics card. But when trying to update, it says that Windows could not install an unknown device.
I really ask for help. At the hardware level, I am sure that it works correctly, because all the problems started due to driver updates.

Perhaps it will be possible to look at the Hardware IDs of THESE devices, and by them. find out what kind of devices, find and feed the driver. Since the driver is there and during installation it is unpacked to the root of the C drive, I would try to update the driver for an unknown device, manually specify the path in the C folder: Nvidia
I turned on hidden devices in the manager and saw the old processor, writes for him that it is NOT connected now. What do you have for THESE unknown devices? We need to figure out why the video card (if it is one of them) has become hidden.

Healthy! The problem is this. Doesn’t see the discrete graphics card in the device manager. BUT! The video card is working properly, and it is seen by programs like HWiNFO, Nvidia Inspector, etc. About downloading drivers from off. A laptop site can not be written, it is useless. Toshiba Qosmio X75-A7180 laptop. He sees the built-in video card without questions, he does not want a discrete one. And most importantly, when trying to install GeForce Expirience (a program that itself finds drivers for a suitable video card and installs it), writes that in my opinion a discrete video card DOES NOT EXIST AT ALL, although the video card is detected in the programs (Nvidia GTX 770M). I don’t know guys what to do and how to deal with it. It’s also useless to go into the BIOS, there is not a word about switching video cards. Only you can set the processor to high priority. And what’s the point with this processor, when there is no driver for Nvidia. The processor will overheat and fucked up. Therefore, I ask YOU, dear users, to help. A very offensive and unpleasant situation. Vidyah is not visible and even though Nasri, Windows Update cannot find the driver. A couple of days ago I was taking apart the laptop, hoping that I would see any breakdown, etc. As a result, I saw that everything was in place, nothing came out of my own, I changed the thermal paste. When I put everything in its place and turned on the laptop, nothing has changed. I beg, I ask from the bottom of my heart, help me

Pattonpwnz, is switching video cards enabled in the BIOS? Have you tried resetting BIOS settings?

Of course I tried to reset the settings, even tried to update the BIOS. But on the official site there are 4 BIOS versions (1.10 1.30 1.40 and 1.50). BIOS v1.50 was already installed initially and is no longer updated. Only everything that I described above.

Pattonpwnz, and there is a discrete graphics card in the device manager?

No, no. There is only a built-in one. The driver is not installed on the Intel chipset, only the Graphics driver is installed. Discrete video card is visible only in programs (Nvidia Inspector, HWiNFO, CPU-Z)

I once had the same problem on a laptop with a GF GT650m dict, it helped to rollback to the previous backup restore point snapshot.

Take another vidyuhu)

No, no. There is only a built-in one. The driver is not installed on the Intel chipset, only the Graphics driver is installed. Discrete video card is visible only in programs (Nvidia Inspector, HWiNFO, CPU-Z)

A similar problem. Asus g750jx laptop everything worked on win8. Installed win10 and the gtx770m video card is gone! Cpu z, drayverpak, Aida is seen but the laptop is not! Already reinstalled a bunch of firewood and different Windows 7,8,10 nothing helps. The video card is working. In the dispatcher
shows: the base video adapter (Microsoft) which Never was. Reinstallation was just gtx 770m

Solving the problem with detecting an NVIDIA video card in a laptop

Nowadays, many laptops have a discrete mobile or full-size graphics in addition to an integrated core in the processor. These cards are produced by AMD and NVIDIA. In this article, we will focus on solutions to the problem when a video card from NVIDIA is NOT detected in a laptop. Let’s take a closer look at this issue.

Why the video card is NOT displayed in the device manager

So why is the video card not visible in the device manager? This can occur for the following reasons:

  • Accidental operating system crash;
  • Lack of necessary drivers for the graphic card (this is especially true for users of modern Windows 10 for which the necessary drivers may simply not be released)
  • An unsuccessful updated operating system, as a result of which the drivers of one of the video cards stop working correctly, and the video card itself may “disappear” from the task manager;
  • Discrete graphics card disabled in BIOS;
  • Malignant action of viral programs;
  • NOT tight connection of the graphics card to the motherboard.

Computer crash

Reinstall Windows

It is also possible that none of the previous points helped you. And still, your laptop doesn’t want to see the graphics card. In this case, you should try reinstalling Windows again. Sometimes it happens that it was installed “crookedly”, which caused the problem. Therefore, it is worth trying to install Windows again. Use a proven (or better licensed) distribution.

Installing or updating the driver

The main prerequisite for the appearance of the errors discussed in this article is outdated or missing graphics adapter drivers. Therefore, first of all, we advise Pay attention to this. Go to our other materials listed below to get acquainted with all available methods of installing and updating software for equipment from NVIDIA.

As a conclusion

If the laptop stops seeing the video card, the adapter may be physically out of order. This happens due to overheating, especially if the mobile station is used in a hot climate, indoors. To avoid this situation, the laptop needs to be serviced. Cleaning and maintenance is recommended once a year or more. If possible, do a complete disassembly with replacement of thermal paste.

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Another tip for software is to use licensed versions of the operating system. Various utilities to simplify the search for drivers do not always work correctly. Therefore, it is recommended to look for everything you need on the manufacturer’s website for a specific model of a mobile device. Following such a simple rule, you can reliably protect yourself from a situation when a video card has disappeared from the device manager on a laptop or other troubles have arisen.

Driver problems

Refusal to use one of the cards may be due to driver problems.

Important! This often happens after reinstalling Windows. The system tries to find drivers automatically and starts to use incorrect.

To verify that this is the problem, you should go to Device Manager. It can be done:

  • Pressed WinR in Windows 10, 8, 7, XP and type the command (snap-in console name) devmgmt.Msc;
  • Go to Start-Control Panel, switch to Large icons mode, find the System icon, launch and click the Device Manager button (Windows 7, XP)
  • Right Clicking on the Start Button and Selecting the Appropriate Menu Item (Windows 10).

All used graphics cards are located in the video adapters section. In case of any problems with the drivers, it is automatically expanded, and next to the name of the problematic equipment there will be icons in the form of yellow triangles. In addition, you need to make sure that there are unknown devices in the system.

Remove existing drivers before reinstalling. This is easy to do. On each of the problematic devices, right-click and select Delete. At the request of the system, you should confirm your actions. There is no need to reboot. In addition, you should go to:

  • Start-Control Panel-Add or Remove Programs for Windows XP;
  • Start-Control Panel-Programs and Features for Windows 7.

All software from the video card manufacturer (AMD or nVidia) is removed from the list of installed programs.

The latest drivers are downloaded from the laptop manufacturer’s website. They are installed in the system. After that, the device is rebooted. If everything is done correctly, the video cards will work normally.

On a note! AMD offers a one-stop solution for any operating system. A set of drivers and utilities Catalyst CC (Control Center) allows you not only to configure the parameters of video chips. With this software package, you can easily forcibly switch between maps. This is extremely useful for owners of the Windows XP operating system.

Symptoms of the problem

In most cases, this problem occurs suddenly, and for no apparent reason. If earlier in the task manager two video cards were visible, then after the occurrence of dysfunction, only one (usually built-in) can be displayed, an “unknown device” often appears, and the quality of the graphics drops to the basic level.

laptop, nvidia, graphics, card

Video adapters in task manager

All attempts to somehow find a second video card or install drivers on it usually do not give results. When trying to install drivers for a missing discrete video card, the installer may signal the absence of this card on the computer.

Installing original drivers

All manufacturers of modern devices care about their customers. Manufacturers of computer equipment and components are NOT an exception. Therefore, all software, including drivers, can always be found on the manufacturer’s website, or on a disk that is attached to the equipment.

In recent years, unfortunately, discs with the necessary software are less and less included with new laptops. But, if you have one, then everything is simple: insert the disc and find the necessary drivers on it. If it is not there, then you will have to download them from the Internet from the manufacturer’s official website.

And there are many positive aspects to this:

  • You can download everything legally and absolutely free,
  • You DO NOT risk downloading a virus along with the necessary program,
  • The latest versions are offered with all updates,
  • Versions available for different operating systems.

Therefore, in order to solve the problem with a laptop, who cannot see the video card, it is best to go to the manufacturer’s website. We think that it will not be difficult for you to find it in any search engine: Yandex or Google.

On the site we are looking for the section “Service” or “Support”, or similar in meaning. Or we choose our device from those presented in the catalog, if available. Or we enter the exact name of the laptop model in the search box, if it is on the site.

After we have found our device, we select the required operating system. Further, among all the drivers, we find the drivers for the video card (or several, if you have two of them) and download them. After that, Install. At the end of the process, a reboot may be required.

In the vast majority of cases, this completely eliminates the problem, and the laptop begins to correctly see the video cards at its disposal.

We use DriverPack Solution

If for some reason you could not find your laptop model on the official website of the manufacturer, or, for example, you do not have access to the Internet, then you can use a ready-made driver database called “DriverPack Solution” Of course, in this case, it must be downloaded from you in advance and is located on your hard disk or flash drive. Better to use the latest version. Although sometimes it happens that an older version of the program helps to solve the problem, and not a new one.

We launch the program, and then everything is simple. It automatically scans your Windows and finds any missing drivers or updates for existing ones. You just have to select the ones you need and click the “Install” button.

Reinstall Windows

It is also possible that none of the previous points helped you. And still, your laptop doesn’t want to see the graphics card. In this case, you should try reinstalling Windows again. Sometimes it happens that it was installed “crookedly”, which caused the problem. Therefore, it is worth trying to install Windows again. Use a proven (or better licensed) distribution.

Removing old drivers

The first thing to do in this case is to remove all currently installed video drivers. This is necessary to avoid possible software conflicts.

To do this, open the “Device Manager”. We find our video adapter there. Click on it with the right mouse button and select “Properties” in the menu that appears. There we go to the “Driver” tab and click “Delete”.

I confirm my action if the system requires it. After that, you will most likely need to restart your device.

It may also be necessary (but not necessary) to uninstall software that was previously installed along with the vidyuhi drivers. Open “Control Panel”, then “Programs and Features”. If you have an AMD Radeon video card, then we are looking for and Remove everything related to “Amd Catalyst”, if Nvidia. then Remove programs with Nvidia in the name, similarly for Intel Grapfics.

  • Removing old drivers
  • Install original drivers
  • We use DriverPack Solution
  • Reinstall Windows
  • We go to the service center

The laptop stopped seeing the video card

In this article, we’ll cover a pretty treat situation where a laptop can’t see the graphics card. Or there are some difficulties with installing the drivers. For example, the driver seems to be installed, but refuses to start.

This problem most often occurs after the reinstallation of the Windows operating system has been done, although other options are possible. Of course, in the power user or in the professional, it is unlikely to happen. But a beginner may well face such a problem. You can immediately go to a laptop repair service center, or you can try to solve the problem yourself.

Let’s consider several methods and solutions point by point in case your laptop stopped seeing the video card: built-in or discrete.

Visit to the service center

If none of the previous points did not help you, and the laptop still does not see the video card, then most likely you will have to go to the service center and you will NOT be able to do anything on your own. It is possible that your video adapter (built-in or discrete) is out of order. Here you will NOT help any reinstallation of Windows, and hardware repair is required. In addition, there may be problems with other components. As they say, an autopsy will show)

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Switching between video cards

It was said above that modern laptops use two video cards at once and the system itself switches between them. This is done so that for simple tasks not to load the system with unnecessary work of a powerful video card. When a user is surfing the Internet or typing a document, he does NOT need the participation of a discrete video card. In this case, the integrated one works, but if the user wants to play, then discrete graphics are automatically launched here. You can switch the graphics yourself or configure the inclusion of a discrete video card for a specific program in the native junk from Nvidia.

When you install drivers on a GeForce video card, the proprietary software is automatically installed, it is called the Nvidia Control Panel. You can find the program in the control panel or next to the clock on the taskbar. After opening the program, you should find the item in it “Managing 3D Parameters “and Going to the” Global Parameters “tab, select” Auto Select “.

If you look closely at the capabilities of the native Nvidia program, you can find the settings menu, which sets the inclusion of discrete graphics for each program at the user’s choice. This is a rather useful function, since autoselection does not always work correctly and may not understand that a demanding program is running. As a result, he will leave the integrated card working, and the user will assume that he has weak hardware.

Common problems

Of course, in the case when the laptop stops seeing the GeForce video card, physical damage to the graphics adapter is possible. This is an unpleasant moment, but not very common, so we will consider it last.

The most likely causes of breakage are:

  • Lack of drivers after reinstalling Windows;
  • Operating system malfunctions;
  • Incorrect switching between video cards.

Video cards themselves are integrated and discrete.

The first option implies the absence of a video card and dedicated resources for the execution of its tasks in the processor. A discrete video card is physically installed in the device. it is a separate card with its own memory. Such video cards are used for different tasks. Integrated is suitable for non-resource-intensive tasks, discrete. for games, working with heavy programs.

In modern laptops, either only an integrated card is used, or a discrete integrated combination. In this case, the laptop itself switches between them. As a rule, the user does not influence this process at all. However, a failure in the operation of automation can lead to the fact that the laptop will use only the built-in video card, and the discrete one simply will not notice. How to cope with this, consider below.

Why the laptop can NOT see the nvidia graphics card and how to fix this problem? There are no drivers for the video card

Sometimes, after reinstalling the operating system, the laptop may stop seeing the video card or any other hardware. To check if the problem is really in the drivers, just look at the desired node in the device manager. If there is an exclamation mark or question mark next to the name of the video card, then most likely the problem is not in the drivers. Nevertheless, you can play it safe and right-click on the video card. In the context menu there will be an inscription to update the driver and this is exactly what should be done. The laptop will offer to search for drivers on the hard drive and if it does not find it, it will ask you to go online.

What to do if the video card is NOT displayed at all in the device manager. There are two options here:

  • The video card is physically disconnected;
  • Drivers not installed.

The first case is possible if the device was cleaned or some kind of repair was carried out before the problem occurred. The problem is eliminated by opening the case and checking all connections. I strongly do not recommend going under the cover yourself if you have no experience of such work or the laptop is under warranty.

There is another way to solve the problem with the lack of drivers. Each laptop manufacturer posts all device drivers for each of its models on the site. The easiest way to find the one you need is to go to the manufacturer’s website, go to the support tab and select the driver item there. Then it remains only to find your model, select drivers and install them.

In some cases there is a driver for the video card, but it does not work quite correctly. In this case, I recommend not updating the software for the equipment, but installing it from scratch. To do this, the old version should be removed, which is also done using the device manager and the context menu for specific equipment.

An important point in any manipulation of the software is to reboot the system. All changes to the software take effect only after the system is rebooted. Quite often, fresh software does not work until the system has rebooted. By the way, many users like to ignore this advice, even if the program itself reports on such a need.

Tip: to reinstall the drivers, you can use special programs that scan devices and find everything you need on the network. The most popular program in this area is DriverPack Solution. By the way, in fact, this utility is already a database with drivers, and in the absence of the Internet, the necessary software will most likely be in it itself.

Operating system crashes

Sometimes it is not enough to customize the drivers or update them. This most often occurs when the problem is related to the operating system itself. In this case, reinstalling it will help. I highly recommend updating the System less than once every six months. No need to wait for the OS to slow down or give out problems. Reinstalling Windows may not be time-consuming, but it provides stability. The main thing after this procedure is not forgotten will install all the drivers. By the way, those who really often change the OS keep all the drivers on the USB flash drive, so that later they will not look for them for a long time, but will immediately install them after reinstalling the system.

It is worth remembering one important tip: after installing a new OS, there are often no drivers for the network adapter, that is, you will NOT be able to access the Internet from this device. If you have another laptop or computer at hand, then there will be no problems, but if there are none, then you will have to urgently look for. where to download the necessary utility to access the network. That is why having a driver for a network card in storage is very useful and sometimes vital.

As a rule, the problems described above are the most common, but if updating the drivers or OS did not help, then most likely the reason that the laptop does not see the video card is a problem with the video card itself. It cannot be repaired on your own, so it is best to contact the service center.

Bye everyone! Subscribe to blog updates and come back!

Until next time everyone who has read the article. Best regards, Rostislav Kuzmin.

Switching the graphics card

Now the software and operating system on laptops is designed in such a way that when resource consumption is low, it automatically switches to the integrated core. When performing complex tasks, such as starting a game, the discrete adapter is used again. However, in some devices, this function does not always work correctly, which causes certain difficulties. The only option would be to change the settings and switch maps yourself. For a detailed guide on this topic, read the material at the link below.

Solving the problem with detecting an NVIDIA video card in a laptop

Nowadays, many laptops have a discrete mobile or full-size graphics in addition to an integrated core in the processor. These cards are produced by AMD and NVIDIA. In this article, we will focus on solutions to the problem when a video card from NVIDIA is NOT detected in a laptop. Let’s take a closer look at this issue.

Solving the problem with detecting NVIDIA video card in a laptop

For novice users, we are with the concepts of “discrete” and “integrated” video card. You can find detailed information on this topic in our other article at the link below.

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In addition, our site contains material dedicated to solving the problem when the GPU is NOT displayed at all in the “Device Manager”. If you have such a problem, go to the following link and follow the instructions provided in it.

Now let’s go directly to the methods of fixing the error when the laptop does not see the graphics adapter from NVIDIA.

Installing or updating the driver

The main prerequisite for the appearance of the errors discussed in this article is outdated or missing graphics adapter drivers. Therefore, first of all, we advise Pay attention to this. Go to our other materials listed below to get acquainted with all available methods of installing and updating software for equipment from NVIDIA.

Reconnecting an external video card

Sometimes users resort to using an additional external video card for their laptop. It is connected by means of special equipment and requires certain manipulations in order for everything to work correctly. It often happens that the Card is not detected precisely because of an incorrect connection. Check out the detailed connection instructions in our other article and check the correctness of the steps.

In addition, you should choose the right graphics adapter so that it interacts correctly with the rest of the system. To do this, it is important to adhere to just a few principles and the purchased device will definitely function normally.

Above, we talked about all the ways to solve the problem with the detection of discrete NVIDIA hardware in laptops. In the event that one option does not work, it remains only to try a radical method. reinstalling the operating system. If this does not help, Contact the service center for further troubleshooting of the adapter.

How to configure graphics hardware in Windows 10?

The main problem due to which the OS does not recognize the hardware is that the required drivers are simply not installed to ensure the full functioning of, for example, a video card.

This is due to the sluggishness of some video card manufacturers, and not having time to develop new software for Windows 10, as well as Microsoft itself will not modify its software to match specific models of video cards. And also very often users face the problem that the necessary software for graphic devices cannot be installed on a PC.

Solving the problem using “Display Driver Uninstaller”

Install the program is available from the Official page “Display Driver Uninstaller”. It is necessary to install it on a PC, but you just need to name it “Display Driver Uninstaller.Exe” and the application will open.

Important! It is advisable to work with the utility after booting into the safe mode of Windows 10. You will need to hold the “Win” button and call it “R” and enter “msconfig” in the window that opens. Then open the “Download” tab, mark the required Windows, put a checkmark on “Safe mode”. Click on “Apply” and restart your computer.

In the main menu of the application, the user will see the following:

  • Check the devices of the software to be removed;
  • Options for operations: complete removal followed by a reboot of the system, also without rebooting, and removal and disconnection of the graphic device.

It is recommended to stay at 1 recommendation.

Before starting actions, it is recommended to name it “Options” in order to make settings.

How Microsoft responded to this problem?

The creators of Windows 10 themselves advise, when such difficulties arise, the following:

  • As soon as the activation of the new Windows 10 is completed, it is recommended to restart the computer and then enter the “Device Manager”. Where more equipment should be displayed. Next, you need to reinstall the drivers on this hardware;
  • Pre-install the frameworks of the required version before starting to install the drivers;
  • A mandatory requirement is the iGPU connection in the BIOS, if there is a pair of graphic devices in the computer;
  • Analyze. is there any chipset software for the motherboard. It is NOT rare that computer owners DO NOT pay attention to that when installing Windows 10, but it happens that it happens that they are NOT installed at all due to an unsuitable oregano.

It is recommended to download drivers only from the official resources of the companies that produce video cards. If there is no software suitable for Windows 10 for a specific graphics device, it is allowed to download drivers for Windows 8.

Next, you need to disconnect the PC from the global network and follow the following instructions:

  • Perform software uninstallation (details on complete removal of drivers will be discussed in this article below)
  • Then reboot the PC;
  • Further, in order to install the drivers, you need to open a utility, for example, “Geforce”:

Alternatively, you can use the “Device Manager”. Where will they name the device and click on “Update”;

  • Show the location of the driver and restart the PC again;
  • Connect to the internet.

It should be noted that if the “Malevich Square” is displayed again, then you just need to give time to the computer. If after a minute the blackness on the display has disappeared, then you must press “Win” and “R” simultaneously. Then type “shutdown / r”. This will open a window that the user, of course, will NOT be able to contemplate, but it will work. It is required to wait at least 11 seconds and then they will call the “Enter” key. \. Wait six seconds again and press “Enter”. \ again. You cannot turn off the PC using the power key.

How to uninstall drivers?

It is required Not only to uninstall the existing software, but then also NOT to let the operating system take from its own resources and then install them. Incorrect installation of video device software Reduces the speed of the system as a whole and is the main prerequisite for why the OS does not see the equipment.

There is a manual removal method using the “Control Panel”. To do this, open the “Control Panel” and enter “Programs and Features”. Where to find everything related to a specific video card model and remove them. Then reboot the PC. This method is quite NOT complicated and even beginners can handle it successfully.

But this method has a couple of significant disadvantages:

  • Significant time consumption and inconvenience to fish out programs to remove them one by one;
  • With the manual method, many files and branches of the graphics hardware software remain, as well as their Possible partial recovery after manual intervention.

It is recommended to use the special “Display Driver Uninstaller” application to complete the task. It is free and completely automatically copes with the problem.

What to do if the computer does not see the video card in Windows 10?

It is NOT rare that an operating system update leads to problems with the hardware, in particular with the video card. For example, often the newest Windows 10 on the computer refuses to recognize the graphics device. Most of the difficulties arise after updating Windows, since when installing Windows 10 from scratch, users hardly encounter such problems.

This article discusses in detail the issues that arise with the definition of a computer with a new operating system of the following graphics devices: Intel HD Graphics, NVIDIA GeForce, or AMD Radeon. There is a possibility to solve the problem when the computer with Windows 10 does not see these devices by using Several methods.

In the second version, the display will display absolutely nothing and just the user’s eyes will be presented with a kind of reconstruction of Kazimir Malevich’s painting “Black Square”. In this case, several conclusions can be drawn, for example, a malfunction of the graphics device itself or there are problems with hardware compatibility, and with a significant probability this can be caused by a conflict between the video device and the computer motherboard.

The process of installing video card drivers in Windows 10

First, provide the computer with drivers by visiting the official pages of video card manufacturers. Then it proceeds to remove the already installed software devices.

Installing drivers

Disconnect the PC from the global network. Open the downloaded video card driver file. After waiting for the complete installation of the drivers, restart the computer. After that, make sure that the OS sees the necessary hardware.