Causes of the problem
There are three key factors that can be a prerequisite for the fact that the PC does not respond to the connection of headphones to the connectors on the front of the system unit:
- Wrong playback device selected in sound settings.
- The connectors on the panel work according to the outdated AC’97 standard, and the motherboard provides a more modern High Definition Audio.
- NOT connected to the motherboard.
Suggest several options for correcting the error. by trying each of them sequentially, you can find the cause of the malfunction and return the front panel to working condition.
Often, the required panel works according to AC’97, but the board provides for HD functionality. The connectors are similar, so the average user might not notice the difference between them. The panel with AC’97 will perfectly interact with the motherboard under HD Audio, but sometimes you need to change some parameters in the BIOS for normal operation.
The necessary settings are made as follows:
- We reboot the PC and at the time the system starts up, press the key responsible for opening the BIOS. Usually the required button is indicated on the start screen.
- Move to the “Advanced” section, find the “Onboard Devices Configuration” block.
- Find the column “Front Panel Type” (the title may contain the phrase “High Definition”), change the value to “AC97”.
- Click on F10. To apply changes.
If the panel works according to the HD standard, and the BIOS is set to “AC97”, do the opposite manipulation. put it in the “HD Audio” position.
We solve the problem
Diagnostics should start with an attempt to remember the moment when the PC stopped perceiving the necessary connectors. For example, if the problem arose after reassembling the PC, then pay attention to the correct connection. If a failure occurs after manipulating the BIOS, the system unit can not be opened. the reason is definitely programmatic.
The computer does not see the headphones plugged into the front panel
Among Windows users, an extremely common problem is associated with the inoperability of the headphone and microphone jacks located on the front panel of the system unit. Sometimes the reason lies in the fact that the unit is not connected to the motherboard, but more often the problem is of a software nature. In this article, we will tell you what to do if the computer does not see the headphones plugged into the front panel connector.
Checking the connection
If a problem appears after assembling the PC, the first thing to do is to make sure that the connection panel. For connection, an AC’97 or HD Audio connector is used, one-piece or separate. The AC’97 format is obsolete. Currently, HD Audio is used, the connector of which on the motherboard is usually designated as “F_AUDIO” or something similar.
The pinout for the split pads can be found in the motherboard manual. Usually all the necessary information is posted on the official website of the manufacturer.
Checking the parameters of audio devices
If the above steps are performed, but the result is not obtained, you need to try to check the sound parameters in the operating system itself:
- Open the “Control Panel”, find the “Sound” section. Make sure that the default devices are set correctly in the “Playback” tab.
- Right-click anywhere in the window, activate “Show Disconnected and Disconnected Devices”.
- We go to the properties of the active playback device, we find the term “Front panel 3.5 mm”. If the required line is missing, then the connectors are not detected by the system.
Additionally, you can check the Realtek Dispatcher parameters (if an appropriate sound card is used):
- Go to the “Control Panel”, open the “Realtek Manager”.
- Expanding the “Speakers” section, click on the folder icon in the right corner.
- We activate the item “Disable nest detection.”.
Why the laptop does not see Bluetooth headphones?
If a laptop (Windows 10, 7 or any other version) “does not see” Bluetooth headphones, first of all, you should turn on (or check if it is turned on) Bluetooth according to the instructions above.
Why the laptop does not see Bluetooth headphones. instructions on how to connect:
- We check if there is sound on the laptop in principle. If not, go to the Relevant paragraph below.
- Reboot the system.
- Open the device manager. Checking the functionality of the Bluetooth module.
- We are looking for “Bluetooth”, if necessary, updates the driver.
- Rebooting the laptop.
Open the task manager:
Let’s take a closer look at what to do if the laptop does not connect to Bluetooth headphones:
- When checking the presence of sound, in principle, it is worth considering that sometimes the sound can simply be subtracted “to zero”.
- Rebooting seems obvious, even silly, but often works. Especially if the laptop does NOT turn off normally, but goes into hibernation. As they say, seven troubles. one Reset.
- Most modern (and not so) laptops have a Bluetooth module by default, but anything can happen. Open the device manager.
3.1 Windows 10. The easiest way: in the search bar (near the Windows icon in the lower left corner there is either a “dandruff” icon or a text box), type “task manager”, and then click on the result that appears. Or you can open the right panel (with the button near the clock), select “All parameters”, and in the window that opens, enter the same in the search field.
3.2 Windows 7. Start. Control Panel. System and Security. Device Manager.
Bluetooth is usually at the top of the list.
4.1. Opening, we look at the devices. See if there is an exclamation mark next to a specific module. If yes, then open the menu of this device with the right button, select “Update driver”, then automatic search. Or if you have a Corresponding file. pointing the path on the computer.
4.2. If there are several devices, it may be that the default module is “with an exclamation mark”, then you can select another device by default in the same menu (right-click).
4.3 If there is an exclamation mark, then you can try to forcefully update the drivers for Bluetooth as well, as described below. Or purchase an external Bluetooth module. perhaps your headphones conflict with the built-in ones (it is old, it does not work correctly, but there are no new drivers).
1.1 How to Connect Wireless Bluetooth Headphones to Laptop. video
Solving minor problems
How to connect wireless Bluetooth headphones to a laptop. video instruction
Brief instructions on the example of an ASUS laptop (on Windows 10) and JBL headphones:
- Turn on Bluetooth on the laptop (if not turned on)
- We turn on the headphones in the search mode for availability for detection (holding the button on or separate).
- We open the management of Bluetooth devices in a laptop.
- Add (look for) a new device.
- From the list that appears, select your headphones and connect.
Enabling Bluetooth on a laptop (Windows 10):
JBL headphones connected to Windows 10 laptop:
1.1. Connecting Bluetooth headphones to the laptop
There is a slight difference in how to connect Bluetooth headphones to a Windows 7 and 10 laptop. First, we consider an example with a “ten” (connect JBL headphones to an Asus laptop), and then with a “seven”.
- Bluetooth is turned on by a keyboard shortcut or in the tray for about hours. The key combinations differ depending on the specific laptop model, but the essence is the same: the “Fn” key is one of the F-buttons, on which, in addition to the number, there is a Bluetooth icon. After that, we check if the function was activated in the same tray.
1.1 In Windows 10, click on the side menu button (to the right of the clock) and look for the Bluetooth block at the bottom of this menu. You may need to click Expand. Found. click, we see activation. 1.2 In Windows 7, the Bluetooth icon is located in the general tray to the left of the clock. You may need to press the “^” button to show hidden items. Accordingly, we activate the function there.
- How to turn on the search mode in the headphones is described in detail in our corresponding instructions.
- Find the Bluetooth icon in the tray, right click. add a device.
- Next, there is a difference in connecting wireless headphones on Windows 10 and 7.
4.1 Windows 10. The panel for adding devices opens. We choose “Add Bluetooth or other device. ” In the window that opens, select Bluetooth again (first item). A list of available devices will open. In rare cases, you may need to enter a code. By default: 0000 or 1111. You can see the instructions for the headphones.
4.2 Windows 7. The search window immediately opens, we wait and select our headphones. In rare cases, you may need to enter a code. By default: 0000 or 1111. You can see the instructions for the headphones. This is true for the top ten as well. Maybe. I have not met this already.
- After connecting Bluetooth, the headphones will be automatically configured by the system, in Windows 10 you need to wait for the process to end. The status in the device panel should be “connected”, not “paired”. And, accordingly, “music” or “voice and music”, depending on the presence of a microphone.
The laptop does not see the headphones (do not work). how to connect?
Let’s figure out how to connect wired and wireless Bluetooth headphones to a laptop. Why the laptop does not see Bluetooth or wired headphones and why the headphones do not work.
How to connect wired headphones to a laptop on Windows 7, 8, 10
Using Lenovo laptop and Xiaomi headphones as an example
Of course, it’s easier to connect wired headphones to a laptop:
- We find a 3.5 mm mini-jack or USB connector on a laptop.
- Plug in headphones.
- Install the driver if necessary.
- Checking which device the sound is output to.
Let’s analyze a few nuances of how wired headphones (for example, Xiaomi) are connected to a Windows 7 or 10 laptop (for example, Lenovo).
- Headphones can have several types of plugs. Here is the usual mini-jack and jack (6.3 mm) up to tricky XLR. But laptops usually only have 2 options for 3.5mm wired or USB earbuds. If the audio jack of your headphones is different (for example, jack 6,3 mm), you will have to use an adapter.
- Wired USB headphones DO NOT have to be visually “identified” by the laptop. That is, no notifications should appear. They may or may not be. When connecting USB headphones, a notification about a new device is.
- Drivers are required for USB models. precisely, when connected to a system on Windows 10, most often they are installed automatically, in which the corresponding notifications appear. In versions 7 and 8, this does not always happen. In any case, it will be useful to “walk” to the manufacturer’s website and see if there are drivers for your model. Or install them from the included disk (if you have had the headphones for a long time.).
- In theory, when you plug in headphones, sound should automatically be fed into them. But sometimes you need to switch your laptop to headphones from the built-in speakers. To do this, in Windows 10, click on the speaker icon (near the clock), then the “^” button and select the desired model. This is true for USB headphones. If your wired model is connected via the audio jack, then the standard output should be selected (Realtek).
Wired headphones don’t work on laptop (not plugged in)
If the laptop (on Windows 10 or another version) “does not see” wired headphones, then you need to check the audio card drivers and connectors:
- Opening the Device Manager.
- We select “Audio inputs and outputs” and the desired device in them.
- If there is an exclamation mark, updates the drivers.
- If there is an exclamation mark, adjust the sound programmatically.
- If it does not help, we check the functionality of the connectors.
- The device manager opens in the same way as described above, only you need to select another device.
- First, you can try to update the driver using standard Windows methods. Do not forget that Windows 10 independently “pulls up” and installs all the main drivers.
Updating drivers for sound:
The vast majority of laptops have a Realtek sound chip, so there are 2 main ways to update audio drivers, because they are often the main reason why headphones do not work on a laptop:
Download from the official website of Realtek. Download and Install, then restart the laptop. Everything is standard.
Install a program to automatically search for the required drivers. For example IObit Driver Booster. This application can also update the drivers for the Bluetooth module. Accordingly, we launch the application, select the necessary (audio and Bluetoooth, if necessary) drivers and start the process.
If there was no exclamation mark, then the drivers are working correctly. Of course, you can try to update them forcibly if the headphones on the laptop do not work. But it’s better to try adjusting the sound first:
Configuring software and driver Realtek. After installing software from Realtek, a corresponding icon appears in the tray near the clock. You may need to expand the list as described above.
Sound settings in Windows. If the headphones on the laptop do not work after the performed actions, it is possible that a different default device was simply selected, and for some reason the switching to a new one did not happen. With Windows, there are a lot of such “for some reason”. In Windows 7 we go along the path: “Start”. “Control Panel”. “Hardware and Sound”. “Sound”. In Windows 10, you can open the context menu on the volume icon in the tray (right-click), “Open sound settings”, on the right. “Sound control panel”. Then we change the default device to headphones.
Perhaps the sound on the computer is set very quietly or is turned off altogether. You need to find the volume icon in the lower right corner, open the volume control and move all the sliders to the right or up. Pay special attention to “General” and “Sound”.
If the laptop stubbornly “does not see the headphones even after all the software tweaks, perhaps the problem is more physical. There are several options for technical faults:
Broken laptop audio jack. Solved by replacing and soldering contacts. Read more about Fixing the entrance here. But it is better not to poke around and immediately carry it to the service center. Save time and nerves.
2. A non-working or burnt-out sound card (which happens very rarely) will immediately make itself felt. Sound and all connectors will not work. This could be seen at the verification stage in the device manager.
3. The headphone plug is broken. We check on the phone or other device. Solution: soldering or replacing the plug. It is better to take it to the service, it will be inexpensive.
4. The headphones themselves have broken. There can be many options here: from a broken wire to a burnt out speaker. Checking on another device. Headphone Repair Solutions. here.
Checking the wireless module
Most laptop models have built-in wireless communication, but not all:
- A key combination is typed on the keyboard “Windows” “R”;
- In the window that appears opposite “Open:” enter “devmgmt.Msc”, confirm, clicked on “ok”;
- In the “Device Manager” click on “Bluetooth”.
If a laptop has a built-in module, it will be reflected in the list that opens, and it will be indicated which version of Bluetooth it supports.
If the transmitter is NOT in the list, the user will have to buy a Bluetooth adapter.
The drivers for the Bluetooth adapter are updated in the same way:
- Enter the “Device Manager”;
- Expand the “Bluetooth” column;
- Right-click on the line with the name of the Bluetooth transmitter, Selecting “Update”, start “Automatic driver search”.
If the update did not bring results, you can try to reinstall them, for this:
- Instead of “Update driver” select “Remove device”;
- After rebooting, the operating system will reinstall the required drivers.
Checking the connection algorithm
Most often, problems with pairing occur due to a violation of the connection algorithm.
Therefore, before looking for global breakdowns, you need to check again the correctness of actions at each stage (for example, a PC with Windows 10). For this:
- Turn on the headphones (the LED on them should blink, indicating that the gadget is ready for pairing)
- Check if the Bluetooth adapter is inserted into the USB connector on the computer;
- Click on “Start”, enter the “Options”;
- In the window that opens, select the “Devices” column;
- On the screen under Bluetooth, move the slider to the “On” position;
- Stomp on “” in the column “Add Bluetooth or a second device”;
- In the “Add devices” window that appears from the extended window, click on the term “Bluetooth, Mice, keyboards, pens or audio and other devices”, starting the search for headphones;
- If they are detected, the LED on the device will stop blinking, and the headphones themselves will be displayed in a new window on the PC or laptop;
- After clicking on the term with the name of the gadget, permission is given to connect, Bluetooth headphones can be used to listen to music or as a headset if they have a built-in microphone.
Laptop and PC stopped connecting via Bluetooth on Windows 7, 10
In each new version, Microsoft Windows developers are trying to fix the flaws in the previous one, but Bluetooth, as it disappeared in the seventh, can disappear in the tenth.
Setting up a sound card
Use the system diagnostic tool to configure your sound card. For this:
- I called with the right mouse button on the icon with the speaker image, in the window that opens, select the column “Troubleshooting sound problems”;
- A new window will appear on the screen with the question “Problems of which of THESE devices do you want to identify and fix?”;
- To eliminate problems with headphones (headset), select the second column “Headphones for communication”;
- After that, the utility will find problems, and the user is presented with information about them, a proposal to fix them in automatic mode;
- After the end of the process, restart the computer.
NO sound is output. Such a situation, when devices see a wireless gadget and even connect to it, but no sound is output, may arise later that:
- Initially, there were NO codecs installed on video and audio files;
- Head Set has NOT been selected as a sound device.
However, more often this happens due to inattention. Bluetooth on a laptop, PC or headset is muted.
What to do if laptop and PC DO NOT see wireless headphones?
If the laptop or computer does not see the Bluetooth headphones, the user needs to do the following:
- Reboot the device. Sometimes an error may occur when loading, preventing the gadget from connecting.
- Check your computer or laptop with antivirus.
- If a PC is used as a transmitting device, make sure that the Bluetooth adapter is working properly.
Uninstalling Realtek HD Audio Sound Program
To remove the manager, you need (for example Windows 10):
- Type “Control Panel” in the search text, activate the request;
- In the window that opens, select the “Remove the program” column;
- In the appeared list of “Programs and Features” find the term “Realtek Hight Definition Audio Driver”, right-click on it, select “uninstall”;
- At the request “Remove the selected application and all its components?” answer “Yes”;
- After deleting, it is better to immediately confirm “Yes, restart the computer now”, click on “Finish”.
Why Windows doesn’t see headphones
Wireless Head Sets are gaining popularity not only among music lovers leading a sporty lifestyle. However, the connection of these devices to a PC or laptop is special, which is why the device does not see the gadget. The reasons for such problems, why the laptop does not see Bluetooth headphones and how to fix them, are described in this article.
Why the computer does not see wired headphones
The most common reason why your computer does not see wired headphones when connected is an unconfigured driver (utilities), or a missing or outdated sound driver.
The instructions for connecting to a PC are relevant for all wired headphones:
- Headphone mini-jack (regular wired headphones).
- Forked mini-jack (headphones with microphone). A detailed connection of headphones with a microphone (with a split or combined mini-jack) is described in a separate instruction.
- And USB headphones. The only caveat is that USB headphones receive sound in digital form. They must be defined by the computer as a separate sound device, respectively, it must be selected as a sound output device, in addition, drivers must be installed. Most often, the necessary drivers for the operation of USB headphones are installed automatically when they are connected. Sometimes you need to install them yourself by downloading them from the manufacturer’s website. You may also need to install proprietary software, which can also be found on the official website.
Regular mini-jack and forked
Setting up sound in Windows itself
If after installing the drivers and setting up Realtek, the computer still does not see the headphones, then it is likely that the default device for sound playback cannot be selected in Windows.
In Windows 7 we go along the path: “Start”. “Control Panel”. “Hardware and Sound”. “Sound”. In Windows 10, you can open the context menu on the volume icon in the tray (right-click), “Open sound settings”, on the right. “Sound control panel”. Then we change the default device to headphones / speakers, you can try all the options in turn and check them.
Another possible reason why the computer / laptop does not see the headphones is that the sound in Windows is set to a low volume or completely muted. We check by opening the volume control in the lower right corner in hours. Pay special attention to “General” and “Sound”.
Determine the state of the audio output and driver
Are the drivers installed and does the computer see the audio output? We define this in the item “Audio Inputs and Outputs” of the Device Manager. We open it in this way, Windows 10:
Windows 7 Start. Control Panel. System and Security. Device Manager.
Configuring the headphone inputs in the Realtek junk
If the drivers for the sound card are working correctly, but the PC still does not see the headphones, Let’s adjust the sound for wired headphones on Windows 10.
Configuring inputs to the Realtek junk. It will appear after installing the drivers, in the tray for about hours. If the audio card is from a second manufacturer, there must also be an application, the setting is the same. The procedure described in the screenshots is done to ensure that the audio stream goes simultaneously to all input devices, and not only to the speakers (very often the computer sees the headphones as speakers the first time they are connected). The same applies to the microphone from the headphones (if it is connected via a separate connector).
Opening Realtek Manager
Updating drivers often fixes the problem when the laptop or computer does not see the headphones.
The easiest way: right-click on the desired device, in the “update driver” menu.
Updating sound drivers.
- You can update the driver by downloading it from the official website of the audio card manufacturer, or through the driver update program.
- If you have a Realtek chip (a standard sound card built into the motherboard), then the new drivers can be downloaded here. If the manufacturer of the audio card is different, download it from their website. Downloaded, installed, rebooted the PC. everything is normal.
- There are interesting programs for automatic driver updates. For example IObit Driver Booster. Install the program, and then through it. the necessary drivers (sound, at least).
Identifying a physical malfunction
If the computer stubbornly does not see the headphones, there may be a physical malfunction. Most likely you have a breakdown, if after the 3 previous points, the PC still does not see the wired headphones.
For example, let’s consider the most common reasons why headphones DO NOT connect to a PC, after software setup:
- Broken audio jack. It can be replaced, if the connector contacts are broken, re-solder them. Read more about Fixing the entrance here. If you are not confident in your abilities, you should trust the professionals (service center).
- The sound card is out of order (burned out). This would be understandable at the stage of checking the device in the task manager. And the connectors would not work, and all.
- The headphone plug is broken. Easily check on your phone or other device. Solution: soldering or replacing the plug. Or take it to the service center.
- Other parts of the headphones are broken. Here is the torn wire, to the burnt out speakers. The initial check is also on another device. Headphone Repair Solutions. here.
The computer does not see the headphones? The first step is to make sure that the user has correctly connected the appropriate equipment to the PC or laptop. To connect your headset to your computer, proceed as follows:
- Insert the “Jack” plug into the Appropriate connector on the PC or laptop panel. Headphones are usually drawn near the appropriate jack. If the user needs a microphone, the cable will have to be plugged into a nearby jack. It is usually pink in color, and a microphone is drawn next to the corresponding connection point.
- Take the USB cable of the headset and insert it into any USB port on the PC.
- Turn on Bluetooth on a PC or laptop (sometimes you have to use a special adapter for this). Charge the headset if necessary and turn it on, then find the headphones on the computer via the “Bluetooth” program.
That’s all. Normally, when properly connected, the headset will be successfully recognized on the computer. But what if it didn’t happen?
Panel on PC
The computer does not see the headphones on the front panel? Usually this problem occurs with owners of stationary cars. This situation often arises due to the fact that the front panel is simply not connected. It is best to attach the headset to the rear panel with connectors. Advanced users can simply disassemble the system unit and set the jumper on the motherboard to a suitable position. This action will help you connect the front panel with connectors for comfortable operation.
Why Windows 10 computer can’t see headphones?
If everything is fine on the hardware side, the headphones are working and everything is connected on the computer, then you need to check the sound settings and the sound adapter driver.
In my case, when I connected the headphone plug to the connector on the front panel of the PC, a window with the “Realtek HD Manager” settings immediately appeared, where you need to specify how the connected device should be determined.
Then everything started working right away. But it is clear that this does not happen in all.
Very often the reason is precisely in the absence of this Realtek HD Dispatcher program. How to download and install it on your computer, I wrote at the end of this article.
I recommend starting by checking your playback devices. Perhaps, in Windows 10 settings, you just need to change the speakers to headphones. Right click on the sound icon in the tray and select “Open Sound Options”.
Then check if it is possible to select headphones as an output device.
Or in playback devices we make our headphones the default audio output device.
If it did not work, then see if you have a manager in the tray for managing sound. This is usually Realtek HD. There should be a separate icon. By opening Sound Manager, you can configure the outputs on the front and rear of your computer.
The icon itself, the appearance of the dispatcher and settings may differ.
As for the device manager, there should be an audio adapter. And my headphones were identified as “Realtek HD audio 2nd output”.
If the headphones are not detected by the computer, and do not appear in the sound settings and in the device manager, then most likely you need to install a driver and a program to control sound (audio outputs). I will show you how to do this in the last section of this article.
I wonder why the computer can’t see the headphones? This may be due to hardware incompatibility with the operating system or accessories connected to the PC.
What to do? First, determine what is NOT compatible with the headset. Then proceed with the account of the received data.
Here are tips to help you fix the situation:
- Replace the headphones with ones compatible with all connected accessories and with the operating system.
- Disconnect incompatible hardware from the computer while using the headset.
- Reinstall OS to compatible headphone.
In order not to face this problem, it is enough just to study the system requirements of computer components.
Checking headphones, connection and audio output on PC
There are several points that you should definitely check first.
- Test your headphones on another device. Surely you have a mobile phone, tablet, laptop, another computer, or even a TV in your house. We need to make sure that the headphones are working, if they don’t work, then the headphones are most likely broken. If they work, we look for the reason in the computer.
- Very often on the headphones (on the wire) there is a special remote control on which you can adjust the volume. Check if the volume is completely twisted there, so there is sound.
- Make sure you connect your headphones correctly. If there is no sound when connected to the output on the front of the computer, try connecting them to the output on the rear. Instead of speakers. Usually, this audio output is colored green (light green). If there is sound when connected to the rear panel, but there are comments on the front panel, then you need to check if the front headphone output is connected inside the system unit. About this below in the article.
- Perhaps the volume on the computer is simply turned down completely, so there is sound from the headphones. Check it out by clicking on the sound icon in the Windows tray (in the lower right corner). And in the application through which the sound is played. It may be some kind of player, browser, games, etc. There may be their own volume settings.
In many, the computer does not see the headphones only when connected to the front panel (this is much more convenient). The problem could be that this output is simply not connected to the motherboard. You can check. But you have to open the system unit.
First, I recommend that you check if everything is in Pryadko with sound settings and drivers in Windows itself. Read more about this on the example of Windows 10 and Windows 7 below in this article. And after that, open the system unit.
The main causes of problems
Computers are multitasking machines. And from time to time they can fail, their components are capable of Riot of salesmen or be damaged. Every user should know why the computer does not see the headphones.
Here are the most common reasons for this phenomenon:
- Incorrect connection to PC;
- Forgot to turn on “Bluetooth”;
- The headset is out of order;
- There is damage to the connection cable or connector;
- Headset incompatible with OS or any other PC components;
- Hardware drivers are missing or damaged / outdated;
- There are viruses and spyware on the computer;
- System registry is full.
This is not a complete list of reasons why users encounter a non-working headset. It’s just that these scenarios are very common.
Why the computer may NOT see the headphones
Often, after it is discovered that the headphones do NOT reproduce sound and the system does not even detect them, users think about the malfunction of the headphones themselves and take them for repair, or buy new ones. Such an outcome is possible, but in fact the list of possible reasons is much wider, check out the list of them:
- The lack of drivers for the sound card of the computer, or their outdated. This may well be the most popular prerequisite for NOT recognizing the headphone system. It is solved by installing the latest drivers;
- Inoperative 3.5 connector, and in the case of using a wireless interface for connection (Bluetooth), a prerequisite may be a malfunction of the Bluetooth module
- Various mechanical damage to the headphones, or problems with the hardware of the device itself. In such cases, fixing the problem at home is NOT possible and without contacting a service center or replacing the headphones with new ones is impossible;
Mechanical damage to the headphones
Determining the headphone jack
The computer does not see the headphones? Maybe it’s all about viruses. They can damage the connected equipment. This is a very common phenomenon.
What to do? Recommended:
- Close all active programs.
- Open any antivirus.
- Select all partitions of the hard drive and perform a deep scan.
- Treat potentially dangerous objects.
- Place in Quarantine” untreatable files and remove potential PC threats.
- To restart a computer.
Everything should work now. Users are advised to reinstall the drivers before trying to connect the headset again.
Mechanical damage and malfunctions
Then it is worth checking all the equipment involved for damage and malfunctions. The computer does not see the headphones?
It’s time to do the following:
- Carefully examine the connectors for connecting to the PC. If sockets have been actively used before, they can be damaged.
- Check the headset connection lead (if any) for damage. The cable may be pinched or broken altogether.
- Examine the integrity of the Bluetooth adapters on the computer and headset.
If damage is found, you can proceed as follows:
- Connect a headset to the whole jack. This tip is great for USB headphones.
- Take your computer and headset to a service center. The equipment will be repaired there and brought into working order.
- Buy new equipment. This applies to both PCs and headsets. It all depends on where exactly the damage was found.
Important: self-repair of headphones, speakers, wires, cables, connectors and the computer as a whole is not recommended.
What if your laptop does not see Bluetooth headphones? I’m telling you. Switch to headphones
The Windows 10 operating system, like previous versions, is designed in such a way that when using wireless headphones, the user does not need to disconnect the speakers or headphones connected with a wire. To switch between sources of sound output, it is enough to name the icon “Playback devices”, which is located in the lower panel on the desktop. You need to do this with the right mouse button. All connected audio output devices will be marked in the window and just select the desired option. It is very convenient and most importantly fast. In rare cases, when connecting, the system will ask you to enter a password. Usually this is 0000 if the combination does not fit, then you should look at the instructions, the required key will be in it.
If the user is having problems with the connection, then two options need to be considered:
- The reason is in the headphones;
- Malfunctions in the laptop.
Laptop stopped connecting via Bluetooth
It is NOT uncommon for a laptop to stop seeing the headphones after a while.
There may be several options:
- Lost connection;
- The headphones are out of order;
- There has been a breakdown.
If the connection is lost, the headphones must be reconnected and they will start playing sound again. This can be done by simply turning it on and off. It is worth noting that such an opportunity does not happen often, since the operating system itself, after losing the signal, starts looking for it again and connects automatically.
If the headphones are out of order, then only repair or replacement remains, if they are still under warranty. You can check this option using a second device.
In the event of a failure, for example, due to viruses or overloading the laptop, it may happen that it sees the headphones, but does not connect them or does not output sound. In order to eliminate this drawback, it is necessary to turn off the headphones in the menu of connected wireless devices in Windows (as found above). Depending on the OS, this item will be called. disconnect or forget. After the accessory has stopped communicating with the equipment, it should be reconnected. In most cases, the problem is solved in this way.
Possible connection problems
Sometimes, when connecting a wireless device via Bluetooth, it is not easy to do this, since there is a slider in the OS settings for activating Bluetooth. Perhaps this is due to the lack of drivers for the adapter. This unpleasant moment should be corrected by installing drivers. This can be done from the manufacturer’s home site. Usually on the official sites there are “download” or “support” points where you need to find a model and download the necessary drivers.
In non-standard situations, it happens that the adapter is basically not installed. It is difficult to find such a laptop on the modern market, but if the model is old or there is an adapter in principle, then the way out is to buy a module. It connects via USB and after installing the drivers, you can start using any Bluetooth device. Starting with Windows 8, when the adapter is connected, the system automatically starts searching for drivers on the Internet; in earlier versions of the OS, you will have to install them from a disk, if one is provided in the kit or download from the adapter manufacturer’s website.
Not always the problem of visibility of devices is in the laptop, sometimes the culprit is a wireless device. Example. after enabling them, users forgot to activate the search mode. Another option, why the laptop and headphones DO NOT see the second second. the latter are far from the laptop. The range of Bluetooth connection is about 15 meters, but when connecting for the first time, it is recommended to put them closer.
The third reason why it is impossible to connect two devices, the headphones are connected to a smartphone, tablet or other equipment. In order to eliminate the lack of communication, it is enough to disconnect the headphones from the laptop, turn them off completely and start searching again.
If the headphones, in principle, cannot be connected to the laptop, especially in a situation where they have just been purchased, you should check the performance of the device itself, for example, by connecting them to a smartphone. If the problem persists, then the headphones are faulty, if not, then we check the points above.
Another important point is that a connection problem may arise with Chinese equipment. Most often, it is not possible to connect headphones to a laptop if they are produced by a little-known Chinese brand. Often, these accessories are NOT paired even with the most popular manufacturers, such as Dell laptops. The reason is that the devices are simply not compatible with each other. Also, do not be surprised that the same headphones are NOT visible on the same laptop, but at the same time they are easily detected by the smartphone and vice versa.
Quite often, when connecting wireless headphones to any device, users are faced with the fact that the equipment does NOT connect or cannot find each other. Unlike most mobile devices, devices with the operating system Windows 7 and higher do the job without much difficulty.
To connect to accessories, hold down a specific button, usually a Bluetooth symbol is drawn on it, and enable the search on the device itself. This is done using hot keys on a laptop or operating system. As a rule, the headset in search mode blinks with a blue or orange LED, and after connecting it starts to light evenly. Additionally, the headphones will notify the user of the connection with a sound signal.
It should be noted that in some laptops from different brands the Bluetooth connection key is placed on the keyboard and assigned to the F function key. In SEPARATE models it is combined with the wireless network button. In particular, the second option can be seen in technology from Toshiba, Asus and Lenovo. In rare cases, the search for Bluetooth devices is enabled exclusively in the operating system.
In Windows 7, this menu is located under Control Panel. Hardware and Sound. Add Bluetooth Device. If drivers are installed on this module in the laptop, then the Found device will appear in the window that opens, it will be enough to name it by its name to connect. In Windows 10, the tab is called “Bluetooth and other devices”.
An important nuance: after the first connection, the accessory is connected by clicking on the Bluetooth connection icon located next to the date and time (provided that it is not turned off).
The laptop does not output sound
In a situation where the laptop saw a wireless device and connected to it, but does not output sound, there are several possible variants of the problem:
- Headphones are NOT selected as playback device;
- Codecs for audio and video files are not installed (in this case, the sound will not work in principle)
- Headphones or laptop are muted.
Connecting wireless accessories to mobile equipment currently does not cause any particular difficulties, since the tendency of recent years is to make its operation easier with the complication of equipment. For this reason, I recommend abandoning wired devices in favor of Bluetooth connectivity. The sound quality here is at the same level, 15 meters of range is enough to listen to music while NOT near the device, and the absence of wires in general makes the thing more reliable, since the main breakdown of the headset is broken wires.
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Thanks for attention! See you soon on the blog pages! Best regards, Rostislav Kuzmin.