Windows 10 can’t see USB 3.0 hard drive
With USB being widespread, USB 3.0 hard drives have become more and more popular among computer users in recent years. Like any other device, external HDDs also have their drawbacks. One of which we will look at in this article. After connecting the drive to the USB 3.0 port, some users faced the problem of the drive being unreadable by their operating system. Prepositions are not recognized in Windows and are NOT displayed in Explorer in any way.
Do NOT panic prematurely. While this error may seem daunting, it can be fixed, and with a couple of effective solutions, we can help you sort out the issue. It is not necessary to search for one among all the methods below. Just follow the steps step by step and the drive will come back to life.
Quick fixes to troubleshoot your USB 3.0 hard drive:
- 1. Restart your computer.
- 2. Check if the hard drive is working on another PC.
- 3. Connect other USB devices, if they work.
Fix the error External USB 3.0 drive is NOT recognized
Update USB driver
1. Open My Computer select System Properties
Alternative way: right click on My Computer and select Properties.
2. Open the Device Manager located on the left pane.
3. Open USB Controllers and a yellow exclamation mark will appear next to the one you need, if the controller has NOT the latest driver. Click on the device next to it and select Update Drivers.
4. Now click on Search automatically for updated drivers to install the latest software. Wait for the process to complete and try connecting the hard drive again.
Formatting a disk and losing important information can sound very frightening to the user, so we will tell you how you can restore your device without leaving the necessary files.
Starus Partition Recovery is a good choice for any user who has encountered a hard disk unreadable problem. The program will allow not only recovering lost data, but also opening logically damaged partitions.
Below is a brief instruction that can help you recover information:
1. Connect a USB 3.0 external hard drive to your computer and launch the application. The program will immediately prompt you to scan the device of your choice.
2. Select the logical partition or physical disk that you want to scan.
3. Next, the program will offer you two options for analyzing the disk.
By choosing Quick Scan, the utility will perform a superficial assessment of the device and find all the main files, however, it is worth mentioning that such a check is NOT deep. The full analysis, in turn, will scan the device as thoroughly as possible, which will allow you to find any information that has left its mark.
Upon completion of the analysis, you can export documents in two clicks to any safe place on your computer, and then format the external hard drive.
You can evaluate all the chances of “returning data from an unreadable hdd” before the program is registered. Download the tool and try it out for free. All functions are available in the trial version, including preview of recovered files.
Related articles about data recovery:
20 ways to speed up Windows 10
Not so long ago, the Windows 10 operating system got its start. Its main difference from the previous ones.
Use the Disk Management utility and let the computer recognize the USB 3.0 HDD
1. Open the Start menu and go to Control Panel.
2. Go to the Administrative Tools menu and open Computer Management.
3. Once the window opens, click Disk Management and find the device you want.
4. Right click on the disk and select Format.
Recovering a Flash Drive with RAW File System
Before proceeding directly to the recovery of the USB flash drive, let’s take a look at what is the section.
What to do when Formatting does NOT fix the RAW file system
Usually, formatting is one of the main working solutions for recovering any disk from files.
Windows does not see the second hard drive
If after reinstalling Windows 7 or 8.1, or after updating them to Windows 10, your computer does not see the second hard drive or the second logical partition on the drive (drive D, conditionally), in this manual you will find two SIMple solutions to the problem, as well as a guide to its elimination. Also, the described methods should help if you installed a second hard drive or SSD, it is visible in BIOS (UEFI), but not visible in Windows Explorer.
If the second hard drive is NOT shown in the BIOS, but it happened after some action inside the computer or just after installing the second hard drive, then I recommend first of all to check if all the connections are correct: How to connect a hard drive to a computer or laptop.
How to “enable” a second hard drive or SSD in Windows
All we need to fix the problem with the disk, which is NOT visible is the built-in Disk Management utility, which is present in Windows 7, 8.1 and Windows 10.
To start it, press the Windows R keys on the keyboard (where Windows is the key with the corresponding logo), and in the Run window that appears, type diskmgmt.Msc and then press Enter.
After a short initialization, the Disk Management window will open. In it, you should pay attention to the following things at the bottom of the window: are there disks there, the information about which contains the following information.
- “There is no data. NOT initialized “(in case your physical HDD or SSD is not visible).
- Are there areas on the hard drive that says “Not allocated” (in case you cannot see a partition on one physical disk).
- If there is neither one nor the other, but instead you see a RAW partition (on a physical disk or a logical partition), as well as an NTFS or FAT32 partition, which is NOT displayed in Explorer and does not have a drive letter. just right-click on it on such a partition and select either “Format” (for RAW) or “Assign a drive letter” (for an already formatted partition). If there was data on the disk, see How to recover a RAW disk.
In the first case, right-click on the disk name and select the “initialize disk” menu item. In the window that appears after this, you must select the partition structure. GPT (GUID) or MBR (in Windows 7, this choice may NOT appear).
I recommend using MBR for Windows 7 and GPT for Windows 8.1 and Windows 10 (assuming they are installed on a modern computer). If you are not sure, choose MBR.
Upon completion of disk initialization, you will receive an “Not Allocated” area on it. ie. The second of the two cases described above.
The next step for the first case and the only one for the second. will name the unallocated area with the right mouse button, select the “Create SIMple volume” menu item.
After that, all that remains is to follow the instructions of the volume creation wizard: assign a letter, select a file system (if in doubt, then NTFS) and size.
As for the size. by default, a new disk or partition will take up all the free space. If you need to create several partitions on one disk, specify the size manually (less than the available free space), and then do the same with the remaining NOT allocated space.
Upon completion of all THESE actions, the second disk will appear in Windows Explorer and will be usable.
Below is a small guide, where all the steps that allow you to add a second disk to the system (turn it on in Explorer), Described above are shown graphically and with some additional explanations.
Making the second disk visible using the command line
Note: The following command line method to fix the missing second disk is for informational purposes only. If the above methods did not help you, and you do not understand the essence of the commands below, it is better not to use them.
Also note that the above steps without changes are applicable for basic (not dynamic or RAID disks) without extended partitions.
Run Command Timeline as administrator, then enter the following commands in order:
Remember the number of the disk, which is NOT visible, or the number of the disk (hereinafter. N), the partition on which is NOT displayed in the explorer. Enter the command select disk N and press Enter.
In the first case, when the second physical disk is NOT visible, Use the following commands (attention: the data will be deleted. If the disk is no longer displayed, but there was data on it, and do not do the described, it may be enough just to assign a drive letter or use programs to recover lost sections):
- Clean (Cleans the disk. Data will be lost.)
- Create partition primary (here you can also set the size = S parameter, set the partition size in megabytes, if you need to make several partitions).
- Format fs = ntfs quick
- Assign letter = D (assigns letter D).
In the second case (there is an unallocated area on one hard disk that is not visible in the explorer), we use all the same commands, with the exception of clean (disk cleaning), as a result, the partition creation operation will be performed exactly on the unallocated space of the selected physical disk.
Note: in the methods using the command line, I described only two basic, most probable options, however, others are also possible, so do the described only if you understand and are confident in your actions, and also took care of the safety of the data. You can read more about working with partitions using Diskpart on the official Microsoft page Creating a partition or logical disk.
Windows operating system does not see the hard drive
Symptom: Windows operating system (XP, 7-10) does not see the hard drive, It is not displayed in the explorer. At the same time, in the BIOS and on second computers, the hard drive is successfully detected.
Diagnosis: the system may not see the hard drive, because the drive is not assigned a letter or the file system format is not defined.
What to do:
Right mouse button to start. Disk Management (You can go here via Win R. Diskmgmt.Msc. Enter). In the context menu of the required disk, select the command “Change drive letter or path to disk”.
To format, select the Format command. Specify the volume label, file system format and click OK.
The computer does not see the hard drive (not detected in BIOS or Windows)
At the moment, the hard disk is the most popular device for storing information. However, from time to time there are problems with it. One of the most famous issues. The computer cannot see the hard drive. For one reason or another, it is not detected by the system, BIOS or device. Let’s figure out why the computer does NOT read the hard drive and try to fix the situation.
Comp (laptop) does not see the external hard drive
Symptom: the computer does not see the external hard drive when connected via USB or SATA.
Diagnosis: Possibly faulty USB ports or file system of an external HDD incompatible with the operating system. USB cable does not supply power.
What to do:
Check if other devices, for example, flash drives, are connected through this USB port. There is a possibility that the USB ports on the front panel of the computer are SIMply not connected to the motherboard. Also, on laptops one of the ports may NOT work due to errors in the motherboard bridge.
Use the Disk Management panel to check if the disk is available and is defined as a mapped file space. You may need to format your hard drive to FAT / NTFS to work in Windows. If the external hard drive is still not detected, Assign a different drive letter in the same section of the control panel.
But not all USB cables are suitable for connecting a hard drive to a computer. Some of them do not have enough power to operate the external drive. It is best to use the same cable that comes with your external hard drive. Also, it may need to share two USB ports for connection. Therefore, if the external hard drive does not work, carefully study the documentation that comes with the problem storage device.
BIOS does not see the hard drive
Symptom: HDD is not detected by the system (absent as a device), while the BIOS does not see the hard drive. The external indicator is on. The hard drive makes a clicking sound or tries unsuccessfully to start up (A spinning sound is heard).
Diagnosis: one of the most common errors associated with HDD operation. The disk is probably out of order or it is not properly connected to the computer’s motherboard
What to do:
Open the system unit (after disconnecting it from the network!). Check if the power and SATA / IDE cables are securely connected to the hard drive. Better to play it safe and disconnect / reconnect the cables. Also check for damage to THESE cables, whether they fit tightly to the motherboard socket (in the case of SATA / IDE). Try connecting alternative cables, if available.
If the hard drive clicks and is not detected, it is probably an electronics failure or a failure of the hard drive mechanics. Only repair or Warranty replacement of the hard drive will help. If the HDD or SSD has visible damage and the warranty has NOT expired, feel free to contact the place of sale of the hard drive for a replacement. Unfortunately, you will lose all data on the disk.
I decided to replace my building with a new one. I bought a board, connected everything as it should, started it up, everything was fine for two days, but after a couple of days I turn on the PC. The computer does not see the hard drive. What I see: it appears to me that the OS disk is not detected and the system offers to restart the system. It also restarts everything over again. I went into the BIOS, there the sata port on which the OS disk is connected is not connected. I change ports (several times), changed sata cables, did not help, used a spare, zero result. The BIOS does not see the hard drive. I had to put the OS on a different disk.
I tried to update the sata drivers, updated the BIOS (I can’t reset, there are no jumpers NOT batteries). Disk Management also does not see this disk. I do not know what to do. Sata ports are working properly, cables are also working. The HDD is powered on, it spins without unnecessary noise and Cracking, but the hard drive is still NOT displayed.
Answer. Find out the specification of your motherboard and hard drive. Does the board support this sata standard? There may be a discrepancy between Sata different versions. As a result. Hard drive won’t open.
Check if the hard drive is detected on the previous motherboard or another PC. If the issue has not been resolved yet. Change your hard drive under warranty.
My hard drive (external) does not open, Windows writes: “The structure of the disk is damaged. Reading is impossible.” We clicked on “Deep Scan Recovery”, but the problematic disk is not here, it is present on my computer and I wrote what it was writing. Tell me what to do if the system does not see the external hard drive.
Answer. The computer does not see the external hard drive due to read errors. You can fix them using the standard chkdsk utility (Properties. Service. Checking the disk for file system errors). Go to Disk Management and check if Windows has detected the file system. If necessary, assign a different letter to the file volume or, as a last resort, format the HDD.
I have a 2TB HDD, used to work with iMac. And now I connect it to a Windows laptop and this laptop does not see the hard drive. What can be done to save the information on the hard drive and make the laptop see it?
Answer. You can make a disk image using Acronis True Image and then performs recovery operations with the image. Since the hard disk is not detected, which used to work in MacOS, it makes sense to check if this disk opens in this operating system (you need to test exactly devices with Mac OS with the ability to connect an HDD).
To read the HFS file system (standard for Mac OS) under Windows Use e.g. Paragon’s HFS for Windows® 11.
The WD10EALX hard drive was no longer detected by the BIOS after the motherboard burned out. But when connected, you can hear how the engine starts spinning. It is necessary to reanimate the disk, preferably so that it can be detected (it is advisable NOT to erase the remaining data). Why BIOS does not see the hard drive, how to fix it and how much will the repair cost?
Answer. It is hardly possible to fix a mechanical failure of a hard drive. Firstly, this can only be done in Special Laboratories, and secondly, repairs will cost several hundred dollars. Alas, you will NOT be able to recover data from your hard drive.
Not so long ago I took an extra 500GB HDD (WD Blue 500GB) to my friend. When connected to my computer, I ran into the following problem: the hard drive is visible in the BIOS, but the BIOS defines it as 0MB. When trying to install the OS to the hard drive. The installer does not see it. If you start the OS from another hard, and leave this connected. It is not visible even on the disk layout. What should I do if I don’t see a hard drive in BIOS with the correct size?
Answer. To understand why the computer does not see the hard drive, you first need to check whether it is detected on a different configuration. If your friend’s HDD opens and the BIOS shows the correct information, the point is in the configuration of your computer. Check the technical specifications of your computer’s motherboard whether the connection protocol used by the hard drive supports.
If you are connecting the hard drive as a second storage device, conflicts are also possible. We advise you to disable the AHCI mode for SATA in the BIOS (see SATA MODE parameter).
The hard disk slows down, that is, Windows does NOT boot from it, but the BIOS sees it. When trying to throw it to the second PC, as an additional one, the same situation (the computer hangs on the Windows logo) I tried to format it from the bootable USB flash drive in the Party Magic, but it starts to see hard only after minutes. 20, but about that to do something with him generally keep quiet. In fact, the hard drive does not work normally. Please tell me what could be the reason for such a glitch, how can you check?
Answer. We would advise you to use one of the utilities to check the hard disk for Possible “jambs” and read errors: TestDisk or HDD Health (see above). It is likely that the operating system does not see the hard drive due to the presence of bad sectors. Also, as mentioned above, you can connect the HDD to a second computer and check the hard disk for errors using standard Windows tools or the TestDisk application.
Often, events such as a sudden power outage lead to significant disruptions. In this case, the operating system shuts down in an abnormal mode and this leads to a failure in the settings of not only Windows, but also the BIOS.
- If the laptop does not see the hard drive, it is most likely that the operating system will NOT boot.
- If the computer tries to start, tests will appear, it is possible to enter the CMOS settings, you must first see if the BIOS device is detected. It is possible that it was accidentally disabled at the BIOS level. Then you just need to change off to on.
- The reason for invisibility may also be its incorrect configuration in the BIOS.
If this does not help, you need to try to reset the BIOS settings, then restart the computer. If the problem was with the BIOS, the hard drive will appear and Windows will start loading.
For deeper violations, reinstalling the operating system can help solve the problem. In modern models, there is sometimes an option to reset the system to factory settings. If not. Use an installation DVD or bootable USB stick.
A bootable USB flash drive can also be created in advance using a special function and stored just in case, because the Windows boot disk may not be included in the delivery of the laptop.
Sometimes the prerequisite for the invisibility of the hard drive can be itself in the device manager. In this case, you must disconnect the hard drive connector. Then turn on the laptop and clear the device manager from all memory drives. Then reconnect the hard drive and wait until the system detects it itself. After that, you just need to confirm the connection of the new equipment. If after disconnecting and connecting the device is NOT found, it must be found forcibly by updating the shoe configuration.
The laptop does not see the hard drive: instructions for solving the problem
According to the specialists of the service centers, the most common prerequisite for a laptop not seeing the hard drive is physical damage to the hard drive itself. The fact is that it is a rather fragile structure, and not protected from mechanical stress.
It is enough to drop the laptop, even from a low height, as the hard drive breaks. In this case, the screen matrix, motherboard and keyboard can continue to function normally.
Not only falling, but also strong vibration can cause malfunctions. For example. concussions while riding in a train or electric train, with sudden braking of a car.
Ideally, it would be good to check the device’s performance by replacing it with a known working analog. Unfortunately, at home, such an opportunity is extremely rare.
The good news is that nowadays hard drives are produced in huge quantities and their market value is constantly decreasing. Therefore, purchasing a new hard drive will NOT break time in your budget. And technically, replacing a disk in a laptop is quite within the power of a user with average technical skills.
If the laptop does not see the hard drive, this may be due to overheating of the equipment. If the cooling air ducts are blocked when the laptop is unsuccessfully placed on a soft surface. Or if the computer is used lying on the couch, holding the laptop on your lap. all this can lead to a disruption in the cooling system.
Dust accumulated inside the case often leads to overheating of the laptop. Contamination occurs especially quickly in dusty rooms or when using a laptop in the open air, in parks, in the country, and so on.
If you have to use a computer in extreme conditions, it is advisable to purchase a device specially protected from dust and shock. Although, such devices are significantly more expensive than conventional samples.
If it overheats, you need to turn off the computer, let it cool down and try to turn it on again. If the malfunction repeats, it means that the problem is not cooling.
The disappearance of the hard drive from the laptop system may be due to malfunctions of the motherboard. Most often this is due to the problems of the south or north bridge. A common malfunction of controllers is contact closure and burning. These problems can be found by disassembling the laptop and carefully examining the motherboard.
Such malfunctions cannot be eliminated at home. We’ll have to take the computer to the Repair Shop. Difficulties with laptop repair stem from their compactness and monoblock design. A laptop cannot be diagnosed and repaired by SIMply replacing functional modules, as is usually done in stationary computers. In a laptop, most of the connection is NOT made with connectors, but soldered. Therefore, the repair involves the use of Special devices and special tools.
If nothing is spinning by ear in the hard drive, the heads probably stick. In this case, do not bang on the laptop, hoping that the sticking of heads will stop. All the same, even if the computer works, the malfunction will surely repeat soon and then there will already be a possibility of losing valuable data. Better to replace the disk with a new one in time.
Lack of drivers is another most common reason
If the hard drive is NOT visible in either “Disk Management” or “My Computer”, but at the same time fully functions on other equipment, this is exactly the problem. Of course, modern windows 7, 8, 10 are smart operating systems that search and install drivers themselves in a fully automatic mode. However, sometimes they make mistakes.
In this situation, it is necessary:
Couldn’t fix the problem? Seek help from a specialist!
1. Check the operation of USB ports (2.0 / 3.0). If other devices will work through them, then it is not at all about them.
2. If everything is in order with the USB ports, but the hard drive does not work:
We go to the Control Panel / Make sure that the item “Small icons” / Device Manager is selected in the “View” menu and select the sections “Other devices” and “Disk devices”.
There you can find out if the drivers for the connected media are installed.
If there are red or yellow identification icons next to the name of the connected device (see the screenshot above), it means that the driver was not installed or installed with errors, in order to fix it, you need to do one of the following options:
Couldn’t fix the problem? Seek help from a specialist!
1. Press “Update hardware configuration”, after which the installation will take place in automatic mode.
2. Use a special program to install the necessary drivers “DriverPack Solution, Driver Booster or others”
3. Reinstall Windows.
After performing some SIMple steps, the HDD will work as usual.
If a new external hard drive is not detected
In this situation, we mean a portable storage device that you just purchased and connected to a PC for the first time. The first thing to do:
1. Go to the Control Panel / Make sure that the item “Small icons” / Administration is selected in the “View” menu.
2. Next “Computer Management”.
3. In the left column, go to the “Disk Management” menu. 4. We are waiting for 5-10 seconds until the configuration update takes place, after which both internal and external media that are connected to the computer or netbook will be displayed. Quite often, the PC may not read the media due to the wrong letter assignment.
It is this that should be changed. To do this, you need to right-click on our device and select “Change letter”.
Couldn’t fix the problem? Seek help from a specialist!
Why does laptop not display external hard drive
External HDDs and SSDs are becoming more and more popular every day. This is not surprising at all, because this small box can hold a huge amount of information. up to 1-6 terabytes! For comparison, today NOT every PC even has an internal 1TB hard drive.
But what to do when your computer or laptop can’t see the external hard drive? In this article we will figure out why this happens and how to properly solve this problem.
Another option why the laptop does not recognize the new hard drive. It is not formatted
In this case, you will not even be able to change the name to something else. It is necessary to click again on the disk with the right mouse button, a menu will be displayed, and then click “Create volume”. However, be careful! This will delete all information from the HDD.
A not so common problem is the chip on the motherboard that is responsible for the operability of the usb ports. In 99% of cases, the solution to the problem is to repair the board.
If the old external HDD is not displayed
In this case, we mean a hard drive that previously functioned on your PC, but it stopped seeing it. In such a situation, you should:
- As with a new drive, try changing the letter. This is especially true if you have created new sections.
- Go to the “Device Manager” and Make sure that the drivers have been installed correctly. If there are yellow or red signs next to the device name, reinstall the drivers on the USB controller. This can be done using driver collections, for example SamDrivers or DriverPack Solution.
- Next, you should check all partitions for viruses. Some of them can hide visibility or even block the operation of the drive.
- Another effective way is to reinstall Windows. But first, it’s worth checking if the drive works on other equipment.
- Connect it to the second USB port. If the drive is NOT recognized, then this is not the case. But for completely incomprehensible reasons, it happened that connecting to the second socket completely solved the problem, in particular on asus laptops.
- Be sure to check the cord! There was a situation when the hard drive from Seagate and WD did NOT want to work due to a damaged cable.
Now you know how to find out the reason why the computer does not show removable storage, and you can solve it yourself!
If you have done all the recommended actions and none of the solutions helped you, you should contact the IT-masters.
If it was not possible to fix the problem yourself,
then most likely the problem lies in a more technical level.
It can be: breakdown of the motherboard, power supply,
hard disk, card, RAM, etc.
It is important to diagnose and fix the breakdown in time.,
to prevent the failure of the second components.
External storage is NOT connected
- The first option. the USB connector does not provide enough power for the drive, especially if it is large. It is recommended to try to connect via other USB, it is best to choose 3.0, its “tongue” is colored blue.
- The drive can be formatted in a format that is incompatible with the laptop‘s file system. In this case, by connecting to a second gadget, you need to format it in the correct format. By the way, it so happens that different devices format the memory “for themselves”, and it is not displayed in other devices. This often happens when working with televisions. Correctly format the drive through a computer or laptop and choose NTFS, this is the most versatile option, which is usually readable by any accessories.
- If the memory is NOT displayed, then you should go to the address: control panel. computer management. disk management. Updates the configuration, if the drive appears, then the problem is probably in the drive letter assigned to it. Open the context menu and select “change drive letter / path”.
- The last option, which can help fix the problem, is to look through the “device manager” if the drivers have been installed on the new memory.
If all of the above methods did not help, then the problem lies directly with the drive, and not the OS crash.
Additional hard drive does not work
In some laptops, the manufacturer provides the ability to use two drives at once. Over time, the user decides to add another HDD or increase performance by installing an SSD. After that, problems may begin.
Important! If the BIOS does not see the hard drive that was added, then the problem is with the connection. All connections must be checked again. After that, the memory will begin to be determined.
It so happens that the buyer decided to make a new disk the main one, installed Windows on it, connected it, but the system does not boot, or it boots from old memory. The fact is that the user in such a situation needs to either swap the drives directly upon connection, since by default BIOS continues to boot from the first device, and the second connected hard drive is an auxiliary one. Another option is to change the boot priority from HDD1 to HDD2. The description of this procedure was given above.
If the BIOS displays a new drive, but Windows does not see it, then the problem is that the new memory must be initialized for the OS. This can be done through the utility provided by Windows developers.
- In the “execute” menu, you should write “diskmgmt.Msc”. Disk Management will open. It displays all storage media that are connected to the device.
- Find the desired hard drive, it will be painted black, and right-click on it. We choose “initialize”.
- In the Windows 7 operating system, a window may appear with the choice of the type of initialization. MBR or GUID. Choose MBR. In older OS. Windows 10 and 8, the window does NOT appear.
- We assign a name to the new memory and wait for the end of the procedure. Usually, after that, the disk will immediately become visible, but if not, then you will need to restart Windows.
What to do if your hard drive is not working
Winchester is a rather unreliable device that can fail for a variety of reasons. Sometimes it happens that the laptop does not see it. This is not a reason to panic, because the “absence” of memory does not always mean that the drive is completely broken. It is NOT possible that a system crash has occurred. What to do if the laptop does not see the hard drive, not all users know, so below are tips that can fix the problem.
Wrong boot priority
When installing Windows, sometimes it is necessary to change the boot priority in the BIOS settings: instead of HDD, users put the initial boot. USB or disks. By default, with this boot scheme, the laptop checks these devices and, if you find no storage media in them, goes to the next device in the list, namely the main memory. Windows is installed on it. it is loading, there are problems. But if the user forgot to remove the USB flash drive or DVD from the gadget, then the system tries to boot from them and gives an error.
In order to install the HDD as the first boot source, you need to enter the laptop BIOS. the “Boot” item. Further, we read the inscriptions and look for the one where it says “1ST Boot”. there should be an HDD opposite it, not USB or CD / DVD. If this is not the case, then using the buttons on the keyboard (which ones are written in the BIOS itself), select the HDD and save the result. After that, the device will always boot from the hard disk, and even if other sources of information were forgotten in the device, you will NOT have to do anything with them, they will NOT interfere with the download.
There are many users who are ready to update their laptop, for example, bought a more capacious hard drive, but at the same time they cannot abandon the old operating system. In total, a new large-capacity hard drive was bought, the system was cloned onto it, and when the replacement took place, it turns out that the system does not want to boot, and the device gives errors, including Referring to the fact that Tenders are permanent memory. In this case, the probable problem lies in the operating system. for example, Windows XP does not always work on drives with a volume of 2 TB or more. In this case, you should install a newer version of Windows.
Elimination of physical causes
If the laptop does not see the hard drive, then the first thing to check is whether it is physically healthy, and whether the problem is caused by any mechanical influences. To do this, you should remove the cover behind which the drive is hiding and inspect it for the integrity and reliability of the fastening, the presence of dust.
It will not be superfluous to remove it and check it on another device. It is not necessary to look for another laptop for this, it is much easier to use the box to connect the internal memory as an external one. If it works, but does not heat up (this may be caused by the presence of dust) and everything is connected correctly, then you should look for software reasons.
Important! The first sign that the problem is physical is that the laptop does not see the hard drive in the BIOS. If it is displayed, but the system does not start, then the Possible reasons are described below.