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IPhone backup where is stored

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Where are iPhone or iPad backup files located on Windows computer?

If you need to transfer your backup files to another computer, then you can find backups of your data from iPhone or iPad on your Windows computer. For this:

  • If iTunes was not installed from the Microsoft Store (for example, the installation file was downloaded from, open Explorer and paste the following text into the address bar:% APPDATA% \ Apple Computer \ MobileSync
  • If iTunes was installed from MicrosoftStore, open File Explorer and paste this text into the address bar:% HOMEPATH% \ Apple \ MobileSync

You will be able to see that each iPad or iPhone backup is stored in a separate folder, whose name is a long combination of letters and numbers. Each directory is a complete backup for one device.

But long coded names make it difficult to determine which folder corresponds to which device, so the check will have to be done in a different way.

If you need the most recent backup, right-click in the explorer window and select View → Table. Click the Date Modified column heading again. So you can see the dates next to the folders sorted by this criterion and select the backup you need for subsequent work.

Where are iPhone (iPad) backups located on Windows or Mac computer?

Each user wants his data to be automatically backed up, and this mechanism works well and smoothly. But sometimes you have to resort to manually restoring a backup to your iPhone or iPad and manually search for the files you need.

iphone, backup, stored

Let’s say you need to restore an iPhone or iPad backup. You want to use a regular local backup and your computer already knows where it is located. If so, you can simply use iTunes for Windows or macOS 10.14 or earlier. If your Mac is running macOS 10.15 or later, then you can restore via Finder.

But if your goal is somewhat different and involves restoring iPhone or iPad backup data from an old computer, transferring it to another computer, or searching on a remote backup drive (for example, to delete it), then you will have to dig a little through the files.

How to view a list of iPhone or iPad backups on Windows or Mac?

As mentioned earlier, you can use iTunes (on Windows or macOS 10.14 or earlier) or the Finder (on macOS 10.15 or later) for these purposes.

To view available backups in iTunes, go to Program Settings.

If desired, select the unnecessary copy and click the Delete backup button to delete it.

Starting with macOS 10.15, the standard Finder file manager is used for this purpose.

Connect iPhone or iPad to Mac with a cable.

Select the identified device from the Finder sidebar.

If the device is not detected, open Finder Preferences, go to the Side Menu tab and check the box next to CD, DVD and iOS devices.

Click the Manage Backups button.

If desired, select the unnecessary copy and click Delete backup to delete it.

Check for an up-to-date iCloud backup

Don’t rush to immediately search for iPhone or iPad backup files on your computer. First, you should find out if your device backups have already been created using iCloud. This Apple Internet cloud storage contains backup files. And this information is not located on your computer’s hard drive.

If you do not know if there are backups in iCloud, then you can check it like this:

  • iOS 11 or later: Go to Settings → [username] → iCloud → Manage storage → Backup.
  • iOS 10.3: Go to Settings → [username] → iCloud. Click on the bar graph showing iCloud usage and then click on “Manage Storage”.
  • iOS 10.2 or earlier: Go to Settings → iCloud → Storage → Manage Storage.

Once on your device, tap “Backups”.

You will be able to find a list of devices associated with your account and backed up to iCloud. If desired, old backups can be deleted to free up space in iCloud.

If you find the one you need to restore your iPhone or iPad in the list of backups in iCloud, then to restore you need to perform a full reset of the mobile device settings to delete data on it.

After you reset your device, use the Apple ID that you used when you backed up to sign in to iCloud. Now you can select the required backup to start the recovery process.

Where are iPhone or iPad backup files located on Mac?

To navigate to your macOS backup folder, open Finder, on the menu bar, select Go → Go to Folder, paste the path shown below and click Go.

Each folder contains a complete copy of a specific data backup. The name of the directory is a long chain of random letters and numbers.

And in this case, again, we can say that long encoded names make it difficult to determine which folder corresponds to which device. In order to find a backup with a specific date, you need to open the list of backups in iTunes or Finder (see above).

To see which folder corresponds to the required backup, select the List view in the Finder window, and check the information in the “Modified Date” column.

Where is iPhone backup stored on Mac OS X

To locate and copy the backup files of your devices on Mac OS X go to

Where is iPhone backup stored on Windows 7 / Windows 8 / Windows 10

To locate and copy your device backup files in Windows 7 / Windows 8 / Windows 10 go to \ Users \ (username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \

Note: if the folder is not visible, go to Control Panel → Folder Options → View and activate the Show hidden files, folders and drives option. For Windows 7 and Windows 8, the Control Panel should be converted to the classic view for convenience by clicking View → Small icons. In Windows 10, the folder options are most easily accessed by searching the system with the request “Change search options for files and folders”.

Where is iPhone backup stored in Windows XP

To locate and copy the backup files of your devices in Windows XP go to \ Documents and Settings \ (username) \ Application Data \ Apple Computer \ MobileSync \ Backup \

Where is my iphone backup stored on my pc??? iphone 4s 5 5s 6 6 plus, ipod, ipad backup folders

Where is the iPhone backup stored

Every time you sync your iPhone with iTunes, you automatically create a backup of your device, from which you can later restore the lost information. However, it is not uncommon for backups to be deleted, for example, after reinstalling Windows. In order not to lose the data collected over a long time, you must be able to copy backup files to removable media or to a cloud service.

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A lot of data is stored in the backup that iTunes makes, from the contact list to the bookmarks of the Safari browser. Nobody wants to lose such important data, so now we will see where to find backup files on various operating systems.

How to Quickly Locate iPhone Backup Files on Windows 7/8/10

Go to the search bar. In Windows 7: click on the “Start” menu; Windows 8: Click on the magnifying glass icon in the upper right corner. Windows 10: Click on the search bar next to the Start menu

Enter the following command in the search bar:

Press Enter

From the opened folder go to Apple Computer → MobileSync → Backup.

Remember that there is only one backup available for each device and if you try to create another one, it will overwrite the previous one. All data will naturally be lost. Try not to lose your backup files by copying them when reinstalling the operating system to removable media or a cloud service such as Dropbox.

If you made a backup copy on an old version of iOS, then you will not be able to transfer data to a device running new versions of Apple’s mobile operating system. However, there is a simple solution to this problem. iBackup Viewer allows you to manage old backups, as well as extract or view all saved data.

You can view information about backups directly from iTunes by going to Edit → Preferences → Devices. Here you can see the date of the last synchronization, disable automatic synchronization and delete existing backups.

We have already written about how to work with backups of your iPhone, iPad or iPod Touch on the site in this article.

For iOS device owners:

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Restore messages of correspondence in viber without a backup

If the backup has not been saved, the dialogs cannot be restored. The only way is to ask the respondent to send the correspondence to you in any convenient way. It will not work to integrate it into the messenger.

Saving a backup copy. the ability to protect yourself from the loss of important information, correspondence with loved ones, friends, colleagues.

  • the option of saving and restoring messages is available;
  • with regular use of the function, the possibility of losing important data is excluded.
  • the function does not work on the computer;
  • no automatic save;
  • it is impossible to recover data saved from a device that works on a different platform, tied to a different number.
  • Home
  • Account and settings
  • Backup & Restore Viber Messages

Recover messages on Android

Connect to your Google Drive account 2. Activate Viber 3. Select “Restore from backup”

Open the screen 2. Select “Settings” “Account” 3. Select “Backup” 4. Click “Restore” 5. Select “Restore Now”

Attention! Recovery of messages can take some time and significantly increase the consumption of Internet traffic. Viber will prompt you to postpone recovery until you are connected to a Wi-Fi network. If you choose this option, Viber will remind you to recover data the next time you connect to Wi-Fi.

Where is the viber backup stored

Copies of the correspondence are stored on several resources:

  • on a cloud service when saving to Google Drive if an Adroid phone is used, or iCloud if a person uses an iPhone;
  • on the device where the vibe is installed. The messenger creates separate files. When using a smartphone. data / com.viber.voip / database, computer. in the user profile folder users / username / AppData / Roaming / ViberPC / phone number / viber.db.

Only correspondence is saved. Photo, video, multimedia file, messages that have not been sent, hidden correspondence will be lost. There will be no likes left.

Where exactly is the correspondence stored in Viber

The developers of the messenger follow strict confidentiality rules in this regard. Messages are not stored on servers, but are located on the user’s device. Therefore, the owners of smartphones themselves should worry about backups of their account.

If you need to save messages from an already installed Viber, you should open the folder, which is located here: data / com.viber.voip / database (depending on the version, the location may slightly change). It is there that Viber saves the history of correspondence.

And if the user wants to have access to all messages, and not just a backup copy of individual dates, it is worth saving this section to a safe place.

Good afternoon, dear readers! Nowadays, there are few people who do not change their phone. Frequent change is associated with breakdowns of devices, their loss, the desire to become the owner of a new model. Changes sometimes lead to the loss of important information. To avoid this, viber provides the ability to backup correspondence.

How to restore viber messages from a backup

The recovery method depends on how the copy was created. If the copy was backed up to an iPhone, you won’t be able to restore it to an Android phone.

  • go to settings;
  • click on “Accounts”;
  • select “Backup”;
  • click “Restore”. The application will offer to use the last saved copy to restore.

The second way is to connect to Google Drive or iCloud. Which one depends on which device is being used.

The recovery process takes place if there is an Internet connection, it takes up to several minutes.

Backup & Restore Viber Messages

Viber does not automatically save or recover messages. If necessary, you can back up your messages and restore content to a new device.

Setting up a Viber backup on Android phones using the built-in functionality

  • Launch Viber on your device;
  • Select “Calls”;
  • Open the item “Message log” and click on “Send message history”;
  • The smartphone display will ask you which program will be responsible for saving the files of correspondence. It is advisable to stop the selection on any file manager, for example, ES Explorer. It will allow you to save everything you need in a place convenient for the user.

Opening iTunes Backup Folder in Windows

Open the default backup location in File Explorer using the Start Windows command. Click ⊞ Win R and the Run window will appear. Type% APPDATA% \ Apple Computer \ MobileSync and press ⏎ Enter.

For the Microsoft Store version of iTunes, you can do this: Press ⊞ Win R and the Run window will appear. Type% HOMEPATH% \ Apple \ MobileSync and press ⏎ Enter.

Find iTunes backups on Windows 10

A folder named “Backup” will appear in the explorer window that opens. This contains any iTunes backups that are already present on the computer.

Finding the iTunes backup folder on macOS

The default backup location can be shown in Finder using Spotlight. Hit ⌘ Cmd and enter

/ Library / Application Support / MobileSync before pressing ⏎ Enter.

A folder named “Backup” will appear in the Finder window that opens. This contains any iTunes backups that are already present on the computer.

Where are iPad and iPhone backups stored on PC or Mac?

If you’ve accidentally deleted some information from your iOS device and are hoping to restore it, then an iTunes backup can be a great help.

ITunes backups happen automatically every time you connect your iPad or iPhone to iTunes (if you haven’t turned on the iCloud backup option), or manually when you right-click your device in iTunes and choose Back Up. They are saved on your computer and contain important data such as contacts, text messages, calendar, notes, call history and application data.

So where are iPhone or iPad backups stored? It depends on which operating system your computer is using, although the default backup location is the same between iOS versions.

How to automatically find your iTunes backup folder

iPhone Backup Extractor will automatically find the iTunes backup for you and can open it with one click. This functionality is included in the free version, so it doesn’t cost anything.

  • Download and Install iPhone Backup Extractor
  • Open the Preferences window from the application dropdown menu
  • Select the “Backups” tab.
  • If the window says “We always look for backups in the default folder”, click the “Default folder” link. Easily!

iPhone Backup Extractor shows the default iTunes backup folder

Where is iTunes backup folder on Windows?

ITunes backups are stored in% APPDATA% \ Apple Computer \ MobileSync on Windows.

On Windows 10, 8, 7 or Vista, this will be the path, for example \ Users \ [USERNAME] \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup.

On Windows XP it will be like \ Documents and Settings \ [USERNAME] \ Application Data \ Apple Computer \ MobileSync \ Backup.

The Microsoft Store version of iTunes is slightly different: it stores its backups under% HOMEPATH% \ Apple \ MobileSync. This will be the path, for example \ Users \ [USERNAME] \ Apple \ MobileSync \ Backup.

Where is iTunes backup folder on macOS / OS X?

/ Library / Application Support / MobileSync on macOS.

This folder is usually located in the / Users / [USERNAME] / Library / Application Support / MobileSync / Backup folder.

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On macOS 10.15, Finder backs up iPhone, not iTunes. However, these backups are stored in the same location.

Change the location of the iTunes backup folder?

If you’d like to change the default folder iTunes backs up to, we have a handy guide in our support center.

How to Change the Location of an iCloud Backup for iPhone

When you set up iCloud, you only get 5GB of storage unless you plan on buying more. After the free storage runs out, your iPhone will no longer back up to iCloud. By then, your new photos or other files will no longer be uploaded to the iCloud Library. If this happens, change the location of your iCloud backup for iPhone.

ICloud settings Account sign out iCloud account sign in to another

Part 2. How to Change iPhone Backup Location

If you use iCloud to back up iPhone files, you can only get 5GB of storage for free, which is not enough for large files. It takes a lot of money to change your iCloud storage plan. Regarding iTunes backups, you will face another problem with iTunes backing up your iPhone to the default location on your computer. Therefore, all you have to do is change the location of your iPhone backups. Here is a way that can help you solve your problems.

How to Change iTunes Backup Location for iPhone

iTunes always keeps the backup folder on the system drive, especially the C: drive. With ever-expanding backups, the space on the C: drive will get smaller and smaller. To avoid this, you must change the location of your iTunes backup for iPhone.

Close iTunes Find Backup (We mentioned in iTunes backup folder) Copy all files Paste to any folder Open Command Prompt Back up iPhone with iTunes. Here you can check what iCloud backup does.

Delete iTunes backup files

You cannot delete a backup directly from iTunes. If you want to delete the backup, you need to go back to the location of the iPhone backup files. No matter what computer you use, Mac or Windows, they have the same principle.

Open iTunes menu iTunes Preferences Select devices select a useless backup Click the Delete backup button

Part 4. Best Way to Access and View iPhone Backups

IPhone Data Recovery. excellent free software for iPhone data recovery. It’s safe, reliable, and recovers quickly. There are several functions and tips on how to recover data.

Key features:

  • Data recovery speed is really great.
  • The interface is simple, useful and understandable for everyone.
  • Get Free Access to iTunes and iCloud Backup for iPhone.
  • You can backup iPhone with one click preview without detecting the file beforehand.
  • You can choose any deleted files to recover after scanning iPhone, iTunes or iCloud backup files.

Part 3. How to Delete iPhone Backup from Location

When you find old and useless iPhone backup files, you should delete them to free up more space. Just choose the method to delete iPhone backup from this folder as described below.

How to Backup iPhone via iTunes

Before the procedure, you need to decide what type of copy you need to make: with or without saving applications and passwords.

The smartphone must be connected to a personal computer (Mac) and authorized in iTunes. Then go through the steps:

  • Go to the File menu.
  • Go down to the subsection “Devices”.
  • Find the item “Create a backup copy”.
  • Activate the checkbox next to the “Encrypt backup” sub-item.

After entering the password, you need to confirm the action in response to the system request. If the procedure is carried out correctly, the application will make a copy along with all programs and passwords that are saved on the gadget.

Note! If you need to upload information to a new phone, then it is connected to the MacBook and the recovery mode from a copy is selected in iTunes. After entering the password with which the backup version is encrypted, the data will be automatically transferred.

How to upload a backup to iPhone

The copy that is in iTunes on your PC can be installed on your work gadget (even if it contains photos, music, and applications). Recreation of materials from icludes is carried out on a blank iPad (iPad). only purchased or after resetting all information to factory settings. Only in this case, you can download materials from the cloud storage, which need to be extracted from the gadget in advance.

Note! It is better to schedule the procedure for the night, since it is not known how long the transfer will take and all the information will be copied.

How much does an iPhone backup weigh

A duplicated version of a tablet or smartphone saves the following content:

The duplicate created with iTunes does not save:

Note! The list of materials excluded “Activity”, “Keychain” and “Health”. To create duplicates of these utilities, you need to activate the encryption function of the program reserve.

The iCloud copy generated through the application does not include:

  • information previously transferred to the cloud storage: contact information, calendar, notes, materials from “My Photo Stream” and the media library;
  • information that was saved using other clouds: Gmail or Exchange;
  • Apple Pay and Touch ID documents;
  • content that was downloaded from any point other than the iTunes Store, App Store or iBooks Store, movies, MP3 music.

For your information! Copy weight depends on the total amount of information. It can occupy both several hundred megabytes and 1-2 gigabytes.

How to Create a Copy of iPhone to iCloud Manually

To back up, iPhone (s or se) can be manually configured as follows:

  • Connecting the gadget to a wireless network.
  • Go to the main section.
  • Entering a password and choosing an iclude application.
  • Find iCloud Copy.
  • Pressing the Generate Backup button.

Important! Until the end of the process, you cannot interrupt the contact between the Wi-Fi network and the device.

To check the progress and confirm the completion of the duplication, it is enough to find the subsection “Make a backup copy”, under which the time and date of the formation of the last copy of the system will be indicated.

Where is located on Windows 10

The iTunes utility is responsible for the formation of backups in the operating system. Stored duplicates can be found by following the path: “Users”. “Name”. “AppData”. “Roaming.” Apple Computer “-” MobileSync “-” Backup “.

To quickly find information, you can use Explorer or enter “% appdata%” or “% USERPROFILE%” in the OS system search. The Windows response will redirect to the “Apple Computer” folder, then you need to go to “MobileSync”. “Backup”.

Where is on Mac OS

In versions of Mojave and earlier Mac OS, the iTunes application was responsible for backing up the iPhone. To access the copy, just open its main menu and in the “Devices” subsection all copies of mobile devices on a personal computer will be visible. You can quickly view them through the context menu, the “Show” sub-item in the Finder.

After the release of the Catalina version on the MacBook, developers stopped using the above utility. The application, which was responsible for communication between the tablet and smartphone, was moved to the Finder. There is no special block with a list of copies in it. To view the current information, you will have to search for it through the file manager: press the “Command Shift G” key combination or select the path: “Go”. “Go to folder”. “Library”. “Application Support”. “MobileSync”. “Backup” After executing the command, the display will open all previously generated duplicate devices.

How to back up iPhone

Many users do not even think about it, and just sew their device again, and then rack their brains and wonder. Where did all the contacts, messages, settings, applications go? Fortunately, in the latest iTunes, this process is automated, and you do not need to think about it.

But what if the design of the new harvester just doesn’t like it and you want to stay on the old favorite iTunes? In this case, the Backup copy will have to be done manually. You can also hide everything in iCloud.

So, let’s try to figure out the possible backup options.

To begin with, there are 2 ways to keep an iPhone backup.

  • On a computer using iTunes.
  • In the cloud, on Apple servers via iCloud.

Simultaneously: iPhone cannot be backed up to iTunes and iCloud!

In new iTunes

In the new iTunes 11 version (if you have it installed and you disabled auto-backup, forgetting to do the last), you only need to:

  • Connect device to computer.
  • Select the device on the top right by its name.
  • Click on the “Backup” button.

Where the iPhone backup is stored on the computer:

This location depends on the operating system installed on your computer:

  • Windows XP: \ Documents and Settings \ Username \ Application Data \ Apple Computer \ MobileSync \ Backup \.
  • Vista or Windows 7: Users \ Username \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \.
  • Mac OS: \ Users \ Username \ Libraries \ Application Support \ MobileSync \ Backup.
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In old iTunes

Select your iPhone in the right sidebar. Click the right mouse button on this item. In the menu that appears, the item “Restore from backup”. Specify the desired iPhone backup. Click “Restore”.

In new iTunes

In the lower right corner, click the device button. Click the Browse tab. Click “Recover from a copy”.

IPhone sync issues

Synchronization errors can also be caused by a faulty cable or connector on your phone and computer. Replace the cord, if that doesn’t work. contact our Apple Pro Service Center for free diagnostics and professional help.

How to find and delete a backup in iTunes?

Before backing up your iPhone iPad iPod using iTunes again, you need to delete the damaged or incompatible backup first. Here are 2 methods you can follow to remove corrupted or incompatible iTunes backup:

Delete corrupted or incompatible backup via iTunes

Launch iTunes on your computer (PC or Mac).

Click iTunes in the upper left corner of your Mac (on PC: you need to click Edit in the upper left corner of the iTunes interface) click Preferences.

Select “Devices”. find your device in the list of backups. Find and select an incompatible or corrupted backup. Click the “Delete backup” button. Confirm and click the “Delete” button.

Solution: Delete damaged or incompatible backup via iTunes

Delete corrupted or incompatible iTunes backup by finding it on PC

In addition to deleting an incompatible or corrupted backup through the iTunes interface, you can also delete it by finding it. To find it, you need to know where the iTunes backups are stored on your computer first. According to this iMobie post, iTunes backup files are stored:

  • For Windows XP: \ Documents and Settings \ (username) \ Application Data \ Apple Computer \ MobileSync \ Backup \
  • On Windows Vista, 7 or 8: \ Users \ (username) \ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup
  • On Mac:

Now we know where iTunes backups are stored on your computer, and we will walk you through the steps to delete an incompatible or corrupted iTunes backup. And this way will help you to delete all backups of that device (instead of the only corrupted or incompatible backup).

According to the above storage path, open the backup folder.

For Windows users, you need to open the folder one by one.

For Mac users, right-click Finder in the Dock, then select Go to Folder and type:

/ Library / Application Support / MobileSync / Backup /. Finally, click OK to open the folder we need.

You will enter the Backup folder with one or more folders named by the unique UDIDs of your devices.

As a rule, most of us do not know exactly which identifiers of our device. To help you delete the backup you want, you can click on the Serial number of your device in iTunes that is connected to iTunes, and then the serial number will switch to your device’s UDID.

Then delete all folders matching ID in iTunes backup folder from your computer.

If Can’t Restore Copy to iPhone in iTunes

If you have a problem with a damaged or incompatible iTunes backup while restoring your device, in this part we will show you how it happens and how to fix it. Let’s start!

Where Are iPhone or iPad Backups Stored on PC?

iTunes failed to restore your iPhone / iPad / iPod and tells you, “This iTunes backup was corrupted or incompatible.” This happens for two reasons.

When you create a backup using iTunes, unexpected errors may occur, but you will not receive any message. So you think you have successfully backed up using iTunes, but when you try to restore your device with iTunes, you find that you have a corrupted backup.

This can happen when you are trying to restore your iPhone / iPad / iPod with an incompatible backup. This is due to different iOS versions. For example, if you upgraded your iPhone 6s to iOS 11 or even the latest iOS 12 or iOS 12.2 and made a backup using iTunes and then downgraded it to iOS 10.3.2, no doubt you won’t be able to restore an iPhone with a backup. iOS 11/12 because it is not compatible with your iPhone with older firmware.

The latest iOS backup is not compatible with previous versions!

Now you know that it is impossible to use iTunes to restore a gadget with a damaged or incompatible iTunes backup. Therefore, first of all, make sure that iTunes and iPhone are updated to the latest version. Sometimes the system cannot find the backup data, so physically moving the copy files can help. By default, they are stored on the PC under the Apple Computer MobileSync Backup path. Mac: Library / Application Support / MobileSync / Backup. You can move files to another location and specify it manually.

Errors restoring an iCloud backup

It can be difficult to find the cause of this behavior on your own. But first of all, check if there is enough free space on your iPhone for data recovery. And if the download of files is too slow. the speed of the Internet and the stability of the connection. If the above means did not help, you will need the help of a qualified specialist.

If you can’t create a copy in iTunes

When backing up an iPhone iPad or iPod using iTunes, the following error message appears: “iTunes could not back up this iPhone (iPad or iPod) because the backup was corrupted or incompatible with the iPhone (iPad or iPod).” Why does this happen and for what reasons?

This usually happens because there is a problem with a previous backup of your device, and iTunes usually just updates the backups, creating a completely new backup. To fix this, you need to delete your existing iTunes backup. How to do this is described below.

The backup is corrupted and won’t upload to iPhone

Yesterday I made a backup of my iPhone with iOS 11, today I have a new iPhone with the latest version of iOS 12 in my hands, but when I try to restore from a backup, it says that it cannot be restored because the copy is damaged or incompatible. Please help as soon as possible! Alexey, a question from our site

For most iOS users, iTunes is the best way to back up or restore iPhone, iPad or iPod because it is fast and safe enough that iTunes works well in most cases. However, many users reported that, like Alexei mentioned above, they were stumped on a corrupted or incompatible iTunes backup when creating or restoring an iPhone, iPad, or iPod touch.

Usually, when iTunes notifies you that an iTunes backup has been damaged or incompatible, two situations arise:

    1. When backing up iPhone, iPad or iPod touch, an error message appears: “iTunes could not back up iPhone, iPad or iPod due to an error.” As shown in the following screenshot:

iTunes could not back up iPhone, iPad or iPod due to an error

iTunes could not restore iPhone, iPad or iPod because the backup was corrupted

If you are faced with a similar message. this material is for you. In general, it is not so important where the copy of the data was stored: on a computer, on an external drive, in iCloud. errors can occur in any case. And they are associated with damage or incompatibility of iPhone backups. They are very common, it happens in every version of iOS (for example, iOS 9/10/11), on iPhone, iPad and iPod touch and in almost all iPhone models, such as iPhone 5s, 6, 6s, 7, 8, X, and even on the most recent iPhone XR / XS (Max). Let’s look at these situations.

Problems restoring from iPhone backup

Recently, it has become more and more difficult to restore an iPhone backup. This error is especially inherent in the 8-X models, although it occurs on other.

Although encryption of backups has appeared relatively recently, errors in their creation are still inherent. Almost every user of the iOS file system can face such a problem. This blog article on Apple Pro is intended to answer some questions about the cause of this problem and how to solve it.

Order iPhone backup recovery

If you have problems with data recovery, it is not at all necessary to try to solve them for a long time and painfully on your own. Contact our Apple Pro service for professional help. Our specialist will thoroughly diagnose the device, find the cause and fix the problem. Important! When contacting a service center, provide your iPhone and the device on which the backup is stored (computer, disk, Time Capsule). If the data is in iCloud, you will need an access password for recovery. We are waiting for you for a quick and inexpensive solution to this problem.!