Reasons for no sound
User actions are often the prerequisite for the lack of sound on a laptop. For example, you downloaded new drivers or tried to update the existing ones, but due to inexperience or for some other reason, did something wrong, after which the sound disappeared. Actually, one should not despair, since we will fix almost everything.
It is quite common that there is no sound on the computer, as the sound card is out of order. In this case, it will most likely need to be replaced. Also, the problem may be with the speakers. Check if they are connected correctly and securely. Also connect headphones to the audio output. If they have sound, then the speakers are faulty. Now let’s look at how to restore sound on a Windows 7 laptop, depending on the problem that occurred.
Restoring sound on a laptop
There are different reasons for the lack of sound on a laptop. Sometimes they are quite SIMple, and in other cases it takes a long time to look for a fault. In any case, before proceeding with the troubleshooting, you need to know what exactly needs to be fixed.
What to do if the sound is missing
So, go to the Start menu and select Control Panel. Right-click on Computer, and in the list that appears, click Properties. Device Manager.
If a yellow circle with an exclamation mark is drawn next to the Sound devices inscription, the drivers SIMply flew off. You can fix this by installing new ones or updating existing ones. How to quickly update sound card drivers read here. Usually a utility disk is included with a laptop, so you just need to download them again.
In addition, a SIMilar problem can occur if you reinstalled the OS. Developers do not always attach a CD with the necessary drivers to a laptop. In this case, before restoring sound on a Windows XP laptop, you will need to visit the website of the manufacturer of the technical device. On the Internet resource you will need the Downloads section. Here, using the search, you should find and select the required drivers. Next, Install them on your computer. Do not forget to clarify with which operating systems the program works, otherwise your actions may lead to nothing.
After installing the drivers, restart your laptop. Now check how the sound works. If he still did not appear, then the problem is something else. Initially, you can check the performance of the drivers using Special Testers. For example, use programs such as Multimedia Mark or Sound Check.
The problem may also lie in the wrong settings. They help you adjust volume, frequencies, balance, etc. You can change these settings using the mixer. This utility on laptops, more often than not, has five sliders, we move which make the necessary changes. Check if they are all installed correctly. You will learn how to properly configure the sound on your computer from this article.
If the sound disappeared after you installed utilities or any programs, then you will need to follow these steps. Click Start-All Programs. Now go to the Standard section, where we need to follow the Utilities link. In them, we select the period for System Restore. Now you need to select a restore point when there was sound. Test the speakers after loading.
All of these methods are quite accessible even for beginners. Therefore, if the sound on the laptop disappears, first try to do what is recommended. If all else fails, then you may have to contact the Repair Shop. The same should be done if you are not confident in your abilities. But usually the problem is solved quite SIMply, and all actions do NOT take much time.
System service failure
The rarest problem with no sound is a failure of the Windows Audio system service. This usually indicates a driver problem. You can manually enable the Windows Audio service by going to Computer Management, Services section. But it doesn’t make sense to do it all the time. Sooner or later, the problem will develop into a situation with a complete lack of sound. Therefore, it is worth restarting the laptop and using the methods described in this article.
If the sound in the laptop suddenly disappeared when starting any application, you need to try to completely restart the system.
If the sound stops working abruptly, you need to:
- Click Start-shutdown;
- Select Reboot;
- Confirm your choice when prompted to force shutdown applications.
By performing actions in this way, you can prevent the application of the settings that were initialized by the application that muted. An audio greeting will indicate that the problem has been fixed when the system boots.
A 3.5 mm headphone jack, which is found in almost all laptops, has a service pin. It gives a signal to the audio card to turn off the speakers to play sound only on the headphones. Over time, the service contact may deform and constantly transmit to the system that the headphones are connected.
The problem does not appear unexpectedly. The sound starts to disappear when the plug is moved, plays unevenly in the headphones, there is only one speaker. If this situation develops, the speakers may become disconnected due to a connector problem. As a result, sound does not work in any application.
How to restore sound on a laptop
A laptop is a highly reliable and convenient device for people who want to have a mobile workstation close at hand. But what if the sound on the laptop disappears? This may indicate both hardware problems and changes in the device’s operating system. Eliminate Causes Some problems are easy enough. And to eliminate the latter, in order to restore sound on a laptop, certain skills and knowledge will be required.
Random button presses
The laptop is compact enough. Keyboard buttons are often accidentally pressed. Therefore, in order to return sound on a laptop, you should first try the desired functional combination.
But you can find the right buttons when the sound suddenly disappears without studying the documentation. It is worth taking a close look at the keyboard. The key, except for the main symbol, which depicts a crossed-out speaker, when pressed SIMultaneously with Fn, mutes the sound. Using this combination, it is easy to fix the situation when your favorite track or movie is not playing.
Likewise, if there is no sound, you can try increasing the volume. This is also done by functional keyboard combinations. The required buttons are indicated by symbols with a speaker, plus and minus. The location may vary on different laptop models. For example, on HP, Acer products, the volume is changed with the Fnarrow keys.
Invalid playback device
Sound may NOT work when the system uses the wrong playback device. This problem is present on models with HDMI output or sophisticated audio cards. If the sound does not turn on, you should:
- RMB will be named the speaker icon in Windows 7, Windows 10,
- Select from the drop-down menu the section Playback devices.
In a laptop, sound is output only through the built-in speakers. This device is called Speakers / Headphones. In the window that opens after selecting the item Playback devices, you need to check:
- The speakers are NOT turned off, and is there a cross on the device icon;
- Is outputting to speakers, is there a green check mark on it.
The level indicator next to the device name indicates that everything is in order. If no sound is coming, it will be colored gray.
If the sound does not turn on, enough:
- Disconnect any speakers, headphones from the laptop;
- RMB will be named to the speaker icon;
- Will be named Troubleshoot from the dropdown menu.
All the user has to do is wait for the wizard to finish. When there is no sound on the laptop due to changes in system settings, the troubleshooter will detect and fix them on its own.
If there is no sound on the laptop, you should look at the speaker icon in the taskbar next to the clock. If it is crossed out, then the audio output is disabled by software. You can adjust the parameters and return the sound as follows:
- In Windows 7, Windows 8, the left mouse button (LMB) will be named on the icon in the taskbar, in the opened regulator, move the slider to the maximum;
- In Windows 10, the procedure is the same, the slider is a horizontal bar, move the slider to the right.
The reason why there is no sound on the laptop may be the software turned off the output for INDIVIDUAL applications or the system. To get to the desired settings, you should name the speaker icon near the clock with the right mouse button (RMB). In Windows 7, Windows 10, in the drop-down menu there is an item Open Volume Mixer. The mixer window lists all applications that are currently accessing the audio card. By changing the position of the slider, you can solve the problem when there is no sound only when working or an audio player.
Updating the Driver Kit
If there is no sound on the laptop, and rolling back the driver version does not help, you need to update all software sound modules. This will require:
- Download the full set of drivers from the laptop manufacturer’s website;
- Remove all audio devices from the system using the task manager;
- Install downloaded drivers;
- Reboot laptop.
If the audio card is not physically damaged, which happens due to static shock on Lenovo models, the drivers from the manufacturer will definitely allow you to restore sound on the laptop.
Unfortunately, problems with sound card drivers may not be the user’s fault. This happens when updating the system, installing various software. To assess the condition of the drivers, you will need:
- Go to Start-Control Panel-System, click the Device Manager button on the active tab;
- Name RMB to Computer, select control, the Manager section in the left column;
- Press WinR and type devmgmt.Msc command.
Any of THESE methods can call up a list of devices installed on the system. Audio drivers are located in the Sound devices section. In case of malfunctions, the block will be deployed immediately. When there is an icon with a red cross on the name of an audio device, you should call RMB on it and select the item to use.
A yellow triangle icon indicates that the drivers are not working correctly. First of all, it is worth trying to rollback the installation and return to a working version. To do this, you need:
- Will be named on the name of the device PKM;
- Select Properties from the menu;
- Enter the Driver tab.
There is a Rollback button here. After clicking it, the system will try to remove the last installed driver version. The laptop should be restarted.
After updating the system, there may be no sound due to the discrepancy between the system settings and the hardware parameters of your personal computer or laptop. Make sure the sound card you are using is compatible with the newly installed system. Detailed information about the compatibility of hardware components with the Windows 10 operating system can be found on the official Microsoft website.
Check your PC speakers. They may be faulty. Try connecting them to a second device and test the sound. Also a common cause of audio problems is a faulty speaker wire that connects the system unit to the output device. In this case, replace the speakers.
If the sound card of your computer is included in the list of devices that are supported by the operating system, we can say that the problem is NOT hardware, but software. Further, we will consider exclusively software reasons.
Increase volume in settings
Another reason for the lack of sound is that it can be turned off in the settings. Check first on the toolbar to see if the Volume Up menu has the following state:
This state indicates that the sound has been muted by the user. Move the slider to turn the sound back on.
Go to the sound control menu, which is located in the Computer Control Panel. Make sure all audio devices that the computer uses are turned on, as shown in the figure below:
Otherwise, open the disabled device and turn it on. This process is shown in the figure below. After connecting, restart your computer.
If you update the drivers and perform all the steps to enable audio devices correctly, the sound problem will be resolved.
Only system sounds are NOT played
Often, users notice that after reinstalling the OS, system sounds are no longer displayed. This problem can be solved quite easily. This does not require the installation of specialized drivers or hardware configuration settings. You just need to enable the types of sound system notifications you need in the computer sound settings. To do this, follow the instructions:
1. Go to the system sound control menu, which is located in the Control Panel. To do this, in the search bar of the control panel, enter the word “sound” and open the first search result.
2. Go to the sounds tab, which is responsible for playing system sounds and notifying.
3. Check your sound settings: no sound is displayed on the computer because the Mute option is selected. Change it to the “Default” option and press the Apply button.
4. Check if sound is enabled for program events. In a specially designated list, you can assign a sound for a specific event or disable it.
After completing the configuration, save the changes and exit the sound settings panel.
System sounds can also be displayed due to crashes during the installation of the operating system. To restore the correct parameters, you should perform the error correction procedure and boot the computer in Safe Mode with the required drivers loaded. Also, to correct the sound of the system, use the BIOS menu.
How to customize sound in Windows 10
Configuring and updating driver software
After updating the operating system to the latest version, many users encountered the problem of missing sound. The cause of this problem in 90% of cases is outdated drivers, which do not work on the new operating system.
For the convenience of users, the developers of Windows 10 have made available the function of an automated search for all drivers that require updating or are not working correctly. This function is very convenient, because now users do not need to independently search for resources from which to download a particular driver. Also, such a system utility helps to fix the problem of installing drivers that are infected with viruses and other types of spyware.
Go to the computer device manager and select the subsection responsible for audio devices, as shown in the figure below.
Click on the subsection with the right mouse button and select “Update configuration.”. After completing this action, it is better to restart the computer so that the updated hardware works correctly.
There is another option to fix the problem with the driver software:
1. Go to the developer site of your device.
2. Download the latest drivers that are compatible with Windows 10.
3. Install them yourself. This is not difficult, because the driver installation file is a regular executable file in EXE format.
4. Restart your computer.
5. Test the sound operation.
After completing the above steps, the audio hardware configuration should be normal. If the sound is still not playing, then the problem is most likely in the programs that play sound.
This summer, the latest version of one of the most popular operating systems. Windows 10 became available to users in more than 190 countries around the world. Since the system is not yet fully adapted for all personal computers and laptops, users often encounter hardware and software problems while working with new operating system.
One of the most common reasons users contact Microsoft technical support is the problem of missing sound after a system update. It is also possible Incorrect playback of sound files. Let’s consider in more detail all the causes of this problem and Possible solutions.
Before you fix a sound problem yourself, use the Microsoft Troubleshooter, which can fix a myriad of problems with incorrect playback or no sound from a speaker or headphones connected.
To start the troubleshooting wizard, SIMply right-click on the speaker icon located on your desktop toolbar. In the list that appears, select the menu item that enables the work of the problem tester, as shown in the figure below:
Choose which part of the sound system you want to test the scrap. If you have a problem with sound playback in the headset (headphones), select the second option. In case the problem is dynamics, make the same selection as shown in the figure below:
After starting the system utility, the computer will automatically try to find all existing problems and PROVIDE the user with a brief information about them. Detection can occupy up to an hour. It all depends on the speed of your computer and the nature of the problem. However, it usually takes a few minutes for the system to detect the problem.
If problems are identified, the utility will prompt you to fix them automatically. Run the troubleshooting process and wait for it to complete. When finished, be sure to restart your computer for the changes to take effect.
If this method did not solve the problem with the sound on your laptop or personal computer, consider the Possible problems, the solution of which is presented later in the article.
No sound when playing movies or audio files
If you experience no sound, for example, while playing a movie or music, then the problem is most likely with the multimedia software you are using.
It is known that after updating the operating system, all user files and programs remain on the computer. That is why incorrect operation of old programs can occur, which are not yet adapted to the new operating system.
To begin with, to make sure that you are facing exactly this problem, try playing a multimedia file using the standard or Windows audio player. If the file plays normally and you can hear the soundtrack, the problem is clearly with the software you are using.
To fix this problem, try downloading a version of the program that matches the version of your operating system. You should also update the codecs for the file format being played.
In case of problems with playing sounds in the browser, update it, as well as all plugins and extensions used (if any). Update your flash player to fix playback and audio issues on streaming services.
Using function keys, users can quickly turn on the touchpad on a laptop or put the device into airplane mode. To turn on the sound on Asus laptops, you must SIMultaneously press the Fn and F10 buttons on the keyboard.
Attention: in second-brand laptops, the original combinations may be different. There is only one universal rule. the user needs to press the Fn button and the F key marked with a crossed out speaker.
This method is a little time consuming. To amplify the sound and make it louder, you need to perform the following manipulations:
- Right-click on “Start” and select the “Options” option from the menu.
- Open the subsection “Sound” and Set the mixer to the desired volume.
- Raising the volume is somewhat more difficult in this case. However, you can adjust other sound settings in the Windows settings. The variability of the presented customization method is higher.
The technique is very SIMple. In fact, it almost completely copies the previously mentioned method of inclusion:
- Click on the sound icon on the taskbar.
- Set the mixer to the desired volume.
- This method is not only SIMple, but also fast. You can quickly adjust the sound volume through the taskbar.
How to set up sound on a laptop?
Many laptop and computer users often know how to turn on bluetooth or what to do if the keyboard does not work. However, sometimes more trivial tasks also cause difficulties. For example, people don’t know how to turn on the sound and turn up the volume. In fact, solving THESE tasks is very SIMple.
In this case, you can activate the laptop speakers in just 2 clicks:
- Left-click on the Corresponding icon in the taskbar.
- Turn on the speakers with one more click.
- Yes, it’s that SIMple. Difficulties in this case will NOT arise even for beginners.
How to turn up the volume on a laptop?
There are many ways to make the sound loud and amplify the signal. over, you can even adjust the volume from the keyboard. The most popular options are as follows:
- Through the taskbar;
- Using the function keys;
- Via Windows options.
Each method has its own advantages and disadvantages. However, all of the following methods allow you to make the desired sound settings.
How to turn on sound on a laptop?
There are several ways to turn on the sound and increase its volume on laptops running Windows:
- Through the taskbar;
- Using the function keys.
Both methods are distinguished by their SIMplicity and speed. Of course, they will NOT be able to figure out why the sound on the computer does not work, but turning on the speakers will NOT be difficult.
You can also add volume using the function keys. As a rule, they are located next to the on / off sound button. To set the desired sound on Asus laptops, you need to press Fn and F11 (volume down) or Fn and F12 (volume up). In second-brand laptops, the buttons may be different. In any case, they will be marked with the appropriate icons. By the way, using the function keys, you can adjust the brightness on a laptop.
It is very easy to turn on the sound on your laptop and increase its volume. All manipulations will take no more than a minute. You can even configure the settings you want using the keyboard. Naturally, making the sound very loud solely with the capabilities of the laptop speakers will not work. To do this, you need to “add” speakers and an amplifier to the laptop.
Microphone test services
How to test the microphone on a laptop? Very SIMple! You can not call your friends on Skype and ask them as a recording. The easiest way is to use online services, where you can independently assess the quality of the recording.
One of these is WebcamMic Test.
Here you can check your webcam as well as your microphone. The site is in Russian, so it won’t be difficult to figure it out.
Since most people use the built-in microphone, let’s check it first. To do this, go to the Sounds / Recorders section by right-clicking on the speaker icon in the lower right corner of the window.
In the next window, we see all connected devices for sound recording:
We see that our microphone is turned on and assigned as the default device for recording sound. Check that the parameters of your recorder were the same.
Go to device settings and set the levels as in the screenshot. If there is interference, decrease the gain.
In fact, an external microphone or any other is configured in the same way. If multiple recording devices are active at once, a conflict may occur. Make sure to make only one microphone active.
Settings are set, but sound is not recorded
Sometimes the microphone can be disabled in Device Manager. We activate all the items in the Audio Devices section. If the microphone is NOT detected on the computer, you may need to install additional software.
A SIMilar problem can occur when using a microphone from a webcam. The problem is solved by installing the latest drivers.
If installing the drivers did not help, then most likely there was a hardware problem with the microphone. There is only one option left. Check the microphone on another laptop (if it’s not built-in).
If there is sound in a communication program, for example, Skype, you should check the microphone settings in the program settings.
Connected microphone type
It should be understood that a microphone can be connected to a laptop in several ways. Most users use a built-in microphone for communication, which is mounted in a laptop, the rest connect an external lavalier microphone, or use a microphone from a webcam or headphones.
How to test the microphone on a laptop
Each laptop has a built-in microphone for sound recording. It is also used when communicating on Skype, online games, etc. Sometimes it happens that the interlocutors DO NOT hear you at all, in which case you need to check the operation of your microphone. Checking the microphone on a laptop can be quite SIMple by following the instructions below.
Microphone sound in speakers / speaker
Also, a very SIMple way to check the microphone is to check the “Listen from this device” checkbox in the Sound settings.
1. To do this, go to Sounds / Recording (right-click on the speaker).
2. Tear off the properties of the microphone by double clicking on it.
3. Go to the “Listen” tab, put a tick, select the playback device and click OK.
Your speakers should now play sound directed into the microphone.
Reasons for low sound volume on a laptop
To understand how to amplify the sound on a laptop, you need to determine the causes of the low sound problem. They are as follows:
- Custom sound settings on the laptop are incorrect (optionally set to low sound, and the user does NOT know how to amplify it)
- Recorded audio baseline is low. There are films, as well as individual audio clips, in which the sound is recorded at low power. Whether this is due to pirated copying, software glitches, or, on the contrary, protection from pirates. it is not important, the main thing is that there is no direct “fault” of your laptop in this;
- Problem with motherboard pins and laptop audio jack. The reason may be physical wear of connectors, outdated sound card and other “physical” reasons;
- Incorrect sound card drivers or conflict of sound card drivers with drivers of second devices;
- Delusion of the user. A person believes that the sound of a laptop on headphones or speakers is low, but in reality it is not the laptop that is to blame, but various problems in the functionality of the headphones and speakers themselves.
How to make the sound louder on a laptop
Many laptop users may face a situation where the sound volume of their laptops is not enough to ensure comfortable listening to various audio. This drawback is especially pronounced when watching a movie, the volume of the soundtrack of which does not allow you to fully enjoy the quality of the motion picture. In this article I will tell you how to make the sound louder on a laptop, what tools exist for this and how to use them.
Changing the sound on a laptop
How to make the sound louder on a laptop. solutions
After identifying the reasons for the low sound, I’ll tell you how to make the sound louder on your laptop.
- Increase the sound on your laptop with standard instruments.
- Point the mouse cursor to the speaker icon in the tray, press the right mouse button.
- In the menu that appears, left-click on “Open Volume Mixer”.
- Set all volume mixer sliders to the highest value (maximum volume).
- Now right-click on the speaker icon again and select the option “Playback Devices”.
- You will see a list of playback devices, click on it once, and then click on “Properties” at the bottom.
- In the speaker properties, go to the “Levels” tab and set the slider to the extreme right value.
- Also, in the “Improvement” tab, put a check mark in front of “Loudness” (a check mark in front of the adjacent items Should be removed).
- Make sure (audibly) that both speakers of your laptop are working and one of them is not out of order;
- Update the drivers for your sound card. To make the sound on a laptop more powerful, you need to go to the Device Manager, see the name of your sound card and look for the latest driver for it on the manufacturer’s website. You can also follow a SIMpler path and download a special program for yourself (Driver Pack Solution, Driver Booster, Driver Checker and others), which will analyze the driver versions on your PC and offer to install the latest ones;
- If your laptop has been serving you for a long time, and you regularly use its audio jack to connect headphones and speakers, then the connector may SIMply fail. Try to connect other headphones and speakers to it, if the situation is also disappointing, then it may be worth contacting the service center so that they check the contacts of the connector’s functionality and, if necessary, replace it;
- If you use headphones and speakers all the time, make sure they are working properly and set the volume to their maximum. Try connecting them to a second computer and check their sound reproduction level.
- Use special programs to increase the volume of sound (for example, Sound Buster), as well as players with the ability to amplify sound (GOM Player, VLC, and others). Just remember that excessive amplification of sound using such means can negatively affect the performance of your laptop‘s speakers.
How to increase sound on PC
Some users recommend using the “Equalizer” option in the speaker properties, and setting all the equalizer sliders to maximum in order to make the sound on the computer stronger. Unfortunately, this will only have a palliative effect. you will be able to amplify the sound for a short time, while the speakers of your laptop will be subjected to additional stress, after a short time they will begin to “wheeze”, and then completely fail. If you agree to risk the speakers of your laptop. go for it.
For the rest, I suggest using the option with loudness, as well as using software instruments that can amplify the sound qualitatively. If nothing helps at all, then the person who advised you to contact the service center. it is quite possible that the prerequisite for a quiet sound in your laptop is hardware problems of the sound card.
How to get into BIOS
In fact, how to get into the BIOS is already written in the boot screen. Below you can find an example.
Windows boot screen
As you can see, it says that to start the installation, you need to press the Delete button on the keyboard. It is also possible to press the F2 button. In general, all information on this matter can be found in the boot screen. To get into the BIOS, you must press the indicated button until the BIOS boots.
Now the problem is that, again, depending on the laptop model, the interface can be completely different. This is how the classic AWARD BIOS looks like. Very old, as it seems at first glance, the interface.
AWARD BIOS interface
This is what the AMI BIOS looks like, which is also quite familiar to many advanced users.
AMI BIOS interface
Here is the most advanced interface to date that UEFI BIOS users can see. In general, here the creators decided to move away from the canonical forms of AMI and AWARD.
UEFI BIOS interface
What do we need to find in this most terrible BIOS for many users? Here we need a section that is responsible for the operation of built-in devices. Again, depending on the model, it will be called differently. Examples are named: Advanced Features, Chipset, or Intergrated Peripherials. In any case, the meaning can be understood what this section is. Here, for example, in the same AMI BIOS. The corresponding menu item is located where the arrows in Figure 15 show.
Item “Advanced.” in AMI BIOS
Therefore, we need to go there. And there we will already be able to find the menu items, which are shown in figure 10.
What to do if the sound on the laptop disappears
On modern computers, a very common problem is that the sound on the laptop has disappeared.
What to do if this happens, we will analyze further. In fact, there are not so many reasons why this happens.
over, they are the same for different laptop models. HP, Lenovo, Acer and others. So let’s start with the SIMplest.
This problem consists in the fact that for some reason the sound level is reduced to a minimum or completely turned off. over, this may NOT concern the entire system as a whole, but only the browser or system sounds. There are a huge number of reasons for this phenomenon. The main one is negligence. users, due to inattention, can press the sound reduction buttons on their laptop. On the other hand, it may also be the work of some kind of malicious program, so checking the entire system with an antivirus will NOT be superfluous.
As for the solution to such a problem, everything is done very SIMply. Specifically, you need to do the following:
In the quick launch panel, right-click on the volume icon (highlighted in figure 1 with a red frame). In the drop-down menu that opens, select the “Open volume mixer” item (highlighted in green).
Volume button and mixer item in the menu
After that, a window opens, which is shown in the figure.If there we see the mute icon (an example of this is highlighted with a red oval), you need to click on it, after which the sound will return to its normal state. In general, you need to raise the volume sliders (highlighted in a green frame).
Volume mixer window
As you can see, the volume mixer window displays all sounds that are currently only in the system. The first column is responsible for almost all sounds that come from the speakers. The second column is responsible for system sounds. These include window closing sounds, error sounds, and the like. Finally, the rest of the bars may appear depending on the running programs. For example, in Figure 2 there is a column with the Opera browser. It appears only if you look in it or do some other operations in which the presence of sound effects is assumed. In the place where the browser appears in our example, there may be some kind of game or another program currently running. In general, the first thing to do with missing sound is to open the mixer, move all the sliders up and check if the sound icons are muted.
Driver update process
To update your sound card driver, you need to do the following:
Open the “Start” menu and find “Control Panel” there. Figure is relevant for the Windows operating system In second versions of Windows, this item can also be found in the Start menu, or maybe right on the desktop or in other places. In any case, in all versions of Windows there is a search where you can enter the query “Control Panel” and easily find what we need.
“Control Panel” in the “Start” menu
Here, in the search bar, enter the query “Device Manager” (shown in a red frame in Figure 4). It can also be found in the list that opens without any searches. In the resulting list, select the item “Update device drivers” (in the same figure underlined with a green line).
Item “Device Manager” in the “Control Panel”
This will open the Device Manager. In it, you should select the item “Sound and game devices” (underlined with a red line in Figure 5). It is very SIMple to do this. click on the icon to open the list of such devices (highlighted in a red oval). Next, a list of all available audio devices will open. By the name you can understand which of them are responsible for the sound. the word “Audio” will appear in the name. Although, to be on the safe side, it’s best to update the drivers for all of the devices on this list. To do this, press the right mouse button on each device, and select “Update drivers.” from the drop-down menu (circled in green).
Device Manager and audio devices in it
Now we have two options available. an automatic search for drivers on the Internet or an independent selection of a driver file. The second option assumes that we have already downloaded the driver for this device in advance or inserted a disk / flash drive with it into the computer. But in most cases, we still have to look for them on the Internet, so we choose the first option.
Driver update options
After that we will see the process of finding the required program.
After that, the system will display a list of available drivers. The user will only need to select one of them by SIMply clicking on it with the left mouse button. Next, the installation process itself will begin. Although the system may display a message stating that “the drivers of this device do NOT need to be updated.” Then you just need to close the open update window and go to the second device.
As you know, in order for hardware to communicate normally with software, drivers are needed. They serve as a kind of translator between these two important parts of the computer. But drivers, like everything else in this world, are imperfect and can also Riot of salesmen. In this case, we are talking about a device that is responsible for giving sound signals, that is, in a sound card. It is her drivers that can stop working altogether or start working incorrectly. There may be several reasons for this phenomenon, the most basic of which are as follows:
- Getting a virus on the computer (again, back to the fact that you need to check your laptop for viruses using an anti-virus program);
- Incompatibility of installed programs;
- It’s just some kind of software glitch;
- The problem with the update. the old driver has already been deleted, and the new one has NOT been installed yet, and there is SIMply no one to serve the sound.
As mentioned above, these are just the most common reasons. In fact, there can be quite a few of them. But in this case (and this happens rarely when working with computers!) The problem is not worth looking at at all. The solution to the problem is to update the sound card drivers.
Sound card disconnected
Sometimes a phenomenon may arise that the sound card just picks up and turns off. And the reasons for this are the same, but most often it turns off due to a software failure. Without going into details, let’s say that the solution to this problem is very SIMple. enable the sound card in the BIOS. The main difficulty is to enter this BIOS at all. The main problem is that the login method is not the same on different brands of computers. How to enter BIOS on different brands of laptops, we will analyze later. Let’s imagine that we have already got there. Now you need to understand what to do next.
And after we got into the BIOS, it is necessary to find an item that is somehow related to sound. You can also recognize it by the word “Audio” in the title. In some cases, the title will include the word “Sound”. Examples of such names are as follows: Realtek Audio, Audio Controller, Onboard Sound, HDAudio. The latter can be seen in Figure 10.
Sound card item in BIOS
Accordingly, you need to click on this item and select the “Enabled” option. In the example shown, this option has already been selected, but in the case of a breakdown in the sound card connection, another option will be selected. This is really all we have to do.
Disable Windows Audio Service
The Windows operating system has such a SIMple system as Windows Audio. It, in fact, performs a very SIMple function. providing sound. In general, there are many SIMilar systems in Windows, and then we can see their entire list. In any case, Windows Audio may be disabled, and the reasons for this are exactly the same as before. carelessness or inexperience of the user, the work of virus programs, and so on. This problem is solved very SIMply. To do this, you need to do the following:
Press the WinR key combination on the keyboard to launch the program execution window. In the window that appears, enter “services.Msc” and press the Enter key on the keyboard or the “OK” button in the same window (highlighted in a red oval).
The “services.Msc” command in the program execution window
A window for all Windows services opens, including Windows Audio. Actually, we need to find it in all this diversity. Right-click on it and select the “Run” command in the drop-down menu.
Windows services window
Note: In Figure 9, the “Run” command is inactive, because the Windows Audio service is working normally. If there is no sound on the laptop and the Run command is inactive, then the problem is not with this service. Otherwise, it will be active and the service can be started.
Summing up, we can say that it is definitely not worth panicking if the sound on the laptop disappears. As you can see, there are very few possible reasons for this phenomenon, and the solutions are all very SIMple. By the way, if they do NOT help, most likely, the problem is in the sound card itself and it is best to just change it.
Tip: do all the above steps twice, just in case. The fact is that an inexperienced user may make some kind of error when working with the BIOS and device manager.