Laptops and Tablets • Recommendations and advice


Asus Notebook Sound Lost What To Do

Changing the volume and status indicator

First of all, check the status for mute in the volume mixer. You can find out by the red crossed out circle on the volume icon, but not always. Users randomly or system crash mute the laptop. The situation may exist as follows, complete disappearance of sound or partial (in applications). To view and change the volume scale Follow these steps.

In the system tray of the taskbar, right-click on the volume icon. From the menu, select “open volume mixer”. If you did NOT see this element, read the instructions why the volume icon disappeared from the taskbar in Windows.

In the volume mixer you will see two areas: “device” and “applications”. The device area controls the sound of the laptop speakers. The application area controls the system and application sounds. Each item has a volume slider and a status indicator. If the indicator has a speaker icon with a red crossed out circle, then click on it with the left button to set the “turn on the sound” position. If necessary, move the volume sliders to an acceptable level.

If the sound on the laptop disappears in a separate program, then launch it, after which it will appear in the volume mixer in the “application” area. Toggle the indicator and adjust the slider position. The screenshot below shows an example with a Yandex browser.

Don’t forget to look at the settings or volume indicators in the programs themselves. For example, in browsers, the sound is still controlled by the Flash player, where there is also a volume slider and a complete mute icon in the player.

Notebooks have hotkeys for general sound control, so you don’t always need to visit the volume mixer. To turn on Missing Sound, hold down the Fn button and press the button with the crossed-out volume icon or SIMilar (usually located in the top row of the keyboard). You can also hold down the Fn key and press the volume-up key (usually located on the keyboard arrows, next to the decrease buttons, increase the brightness of the laptop screen). In the screenshot below, see the keyboard shortcuts for Acer laptop.

When the sound on the laptop disappears, first of all follow the steps above. If the problem persists, restart the laptop, as during prolonged use, the system may crash and after restarting the system, operability may be restored. Read on if the recommendations above have not been successful.

Reinstalling sound drivers

If everything is in order in the volume settings, then there may be a problem with the sound drivers. When the drivers are not updated or failed, the sound on the laptop disappears. To restore them, consider reinstalling and rolling back sound drivers.

Open Device Manager. In the Run Command window, type devmgmt.Msc, then click OK. In the device manager, expand the item for sound devices (see screenshot).

If your audio device is not working properly, it will be small! “” or “?” icon. Double click on audio devices to bring up the properties window. Visit the “driver” tab, click the “update” button.

In the open window, select automatic driver search. If the drivers are found, they will be downloaded and then installed automatically. If the OS did not find the driver, then.

Pre-download a set of sound drivers from the website of the laptop manufacturer or a third-party resource. The most common manufacturers of audio devices include:

  • Realtek
  • Creative
  • Logitech

Many driver packages have an installer. Installed this software, you will automatically install the driver, thereby restoring the sound on the laptop. Next, you need to reboot the system.

If you have a set of drivers without an installer, then in the properties of the audio device, when you click on the “update” button, select the search and install drivers manually (the second item). Specify the folder, click “Next” Wait for the installation to finish. Next, a system restart is required. For more information, read the recommendations on how to install drivers on Windows.

After an unsuccessful driver update, you may notice that the sound on the laptop is missing. This could be because the new driver is damaged or incompatible. In this case, pressing the “rollback” button (returns the previous driver version) in the audio device properties window will help you. In messages, click “yes”.

Enabling Sound Service

It happens that the Windows Audio service responsible for audio playback is stopped. The volume icon in the tray has a red circle with a white cross. When you hover over the volume icon, a hint appears that the audio service is not running. To restore sound on a laptop, you need to name the sound icon with the left button. Then the troubleshooting wizard will automatically fix the problem, and you will see that the red icon with a cross is gone.

You can start the audio service manually. Press the Win R button, copy services.Msc in the input field, then click OK. Sort the services by name, then locate the Windows Audio service, double click on it with the left button.

On the “General” tab in the properties of the sound service, set the startup type to “automatic”. Then click the “start” download button a little. Now the missing laptop sound will be restored.

Restoring sound on a laptop

Owners of Asus, Acer, Samsung, Hp and second-model laptops face a variety of audio problems during operation. In the material, we will consider why the sound on the laptop disappeared, what to do and how to fix the situation. Do not rush to call the master or run to the service center, often the problem is solved with your own hands.

The reasons for the loss of laptop sound are versatile, but they can be divided into 2 directions: software and hardware. The problems considered and solutions in this manual are mostly related to software, since they are more common than hardware problems and they can always be fixed.

Other ways to restore sound

There are enough reasons for the sound to drop out. These reasons are multifaceted, so it is not always clear why the sound on the laptop disappeared, and what to do to restore it. Here are some recommendations that can help you:

  • Run a troubleshooter to fix common audio problems.
  • Set your audio devices as the default playback device in the sound settings.
  • In device manager, enable your audio playback device.
  • Run BIOS and enable audio devices there.
  • Update BIOS.
  • Make sure that external speakers, headphones are in working order, and also make sure that the plug is plugged into the line-out.
  • Install OS updates.
  • Do a system restore.

In more detail, some of the recommendations above you can see in the article, the sound does not work on the computer in Windows 7, 8, 10. Now you know why the sound on the laptop disappeared, what to do and how to restore it. In the event that you took all the methods, and your audio devices did not work, most likely the problem lies in the hardware part. At home, a full-time user is NOT able to fix problems with the equipment, so you can’t do without a trip to the service center.

How to turn on sound on a laptop

There may be several reasons for the loss of sound on a laptop, and you can deal with some of them yourself at home.

The reasons for the disappearance of sound can be divided into hardware and software.

The hardware rooms include a malfunction of the sound card (repairs in the workshop will be required), malfunction of speakers or headphones, failure of speakers on a laptop, malfunctioning communications (plugs, connectors, cables, etc.).

Software malfunctions include sound settings in the operating system, player, audio manager, driver update, etc.

I lost sound on my laptop, what to do

If the sound on the laptop disappears, what to do at home, what measures to take.

First. Check the sound level in the notification area. At the bottom right of the working window, next to the clock there is a speaker icon, left-click on it, you will see the volume level. Set it to maximum for now. Here you click on the mixer and see the volume controls, also look at the sound on the speaker icon.

For Windows 10, if you left-click:

And if you right-click, you will see a window like this:

How to turn on the sound on a laptop using the keys. The laptop may have a volume mute button on the keyboard. Maybe the Mute mode (silence) is turned on through the keyboard, the desired key is turned on with the Fn key. Press a couple of times and check the sound. The crossed out speaker from the screen should disappear.

You can adjust the volume (sound) level on a laptop by clicking on the speaker icon in the notification area (tray) and using the “Fn buttons with the image of speakers” (usually these buttons are the same color as the Fn key). You need to press the Fn button and, Do not release it, press the volume up or down buttons several times.

If the sound on the laptop is quiet, then you need to check all the volume controls, both software and hardware.

Second. Check speakers. To do this, you need to connect an external device (headphones, powered speakers, etc.), if the audio signal appears on an external device, you will need to replace the laptop speakers. Internal speakers on a laptop can fail when operating at maximum volume, and for this reason, speakers may begin to wheeze.

If you often used headphones and often inserted a plug into the connector, then the contacts could deteriorate over time. This is especially indicated when, when headphones are connected, the signal reproduction changes (appears, disappears, noise appears, etc.). You need to change the connector in the laptop, you need a specialist.

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If the sound card is not working properly, there may be noise, intermittent sound cuts or no sound at all. It is impossible to change the integrated sound card, in which case you can connect an external sound card via USB.

Third. Check the audio manager (a separately installed sound program from the sound card manufacturer). This can be the Realtek High Definition Audio Manager, which is usually located in the notification bar. If it is there, then you can advise to install the sound driver again, or update it.

Fourth. Check drivers. We go to the device manager and find “Sound devices”. If the device is disabled, then enable. If there is a yellow exclamation mark next to the device, then you need to reinstall the driver.

How to enter the device manager: move the mouse over the “computer” and press the right mouse button, select properties and then “device manager”. You can also click “Start” and “Control Panel”, in the window that opens, click on the item “System” and already there will be a section “Device Manager”.

In the manager, look for your sound card in the sound devices and press the right mouse button, select “update driver.” After updating the driver, it is advisable to restart the system.

If, when updating the driver, the system itself did not find the required driver, then it must be either on a disk to the motherboard with all the drivers, or it can be downloaded from the website of the sound card manufacturer, if the card is built-in, then from the website of the laptop manufacturer.

Sometimes it may be necessary to reinstall the drivers, even if the system says that they DO NOT need updating and everything works fine, but there is an audio signal.

Fifth. Check Windows “audio” services.

Audio service path: “control panel. administration. services. Windows audio”. this service must be running. If this is not the case, then go to the properties of this service (right-click on the name of the service) and start, as well as set automatic start.

If the audio service is stopped again at the next boot, you can manually add it to autorun.

Sixth. For the built-in sound card, you can check the inclusion in the BIOS.

We go into the BIOS and find the device item (advanced), find the item with the word audio, for example “High Definition Audio” and set “Enabled” if it was “Disabled”.

You can enter the BIOS when you turn on or restart the laptop, you only need to periodically (every second) press the key, which is indicated for each system separately.

You can see the name of such a key at boot time, when the system itself writes that to enter the BIOS, press such and such a key, such a message reads as “Press F2 to Setup”. Instead of the F2 key, it can be DEL, F10, F12.

Go to the BIOS, find the section “Devices Configuration”, or “Integrated Peripherals”, or “Onboard Devices Configuration”, or “Advanced”, and already there you need to find the settings for our sound, the name of the item may contain the word “Audio”. The item “High Definition Audio”, or another name for your card, should be Enabled.

Additional tips for setting up sound

1) If the sound disappeared after installing programs or was updated, then try to roll back the system to the time when the sound worked normally. If the sound is restored, then the problem may be in conflict with a new program or update.

2) If the sound in the laptop stops working and the system says that the device is being used by the second application. Then you need to look in the tray (next to the clock) which of the applications are running. You can also look at the Running applications in the task manager. Try to disable something that can use sound (players, record players, etc.). If you find such applications, after turning off which sound appears, then you need to remove them from autorun.

3) The sound on the laptop disappeared. What to do: if the laptop went into sleep mode with headphones, then the headphones were removed and the laptop was taken out of sleep mode. And there is sound. It helped: go into sleep mode again, but exit with headphones already inserted. That is, repeat the operation in reverse order (we put it into sleep mode without headphones, and the output from the mode is already with headphones). This can be the case when connecting second interfaces that use sound, for example, HDMI.

4) If you right-click on the volume icon in the tray, you can see the items for selecting playback devices. Select playback devices and see if the device is selected for audio playback. You need to choose speakers to listen to sound on your laptop. If you connected, for example, via HDMI to a TV, then another device may be selected.

5) If there is sound only on or when playing SEPARATE files, then maybe there are the necessary codecs. You can download and install codecs, it’s easy to do. The popular set of K-Lite-Codec codecs. You can download and install it.

6) Check if the sound disappeared only in one application or on some website. Or the sound is completely available on the laptop when using any programs. Maybe on the site or in one of the applications, the volume control is removed to a minimum, but on other applications everything works fine. For example, both on “YouTube” and when listening to music on the site “” have their own sound controls.

Why doesn’t sound work on a laptop

Today we want to talk with you about a problem that our clients often contact us with. The problem itself is quite SIMple, but many on their own do not manage to figure out why the sound on the laptop disappeared, what to do in this case and how to fix the breakdown.

We will try to consider and remember all the Possible reasons that we encountered in our practice. If some of them seem ridiculous and ridiculous to you, you shouldn’t be surprised. it also happens. Therefore, it will not be superfluous for you to check them. And if nothing helps at all, then write in the comments or contact our laptop repair service.

Also Please note that if you are the owner of a computer and you are overtaken by a SIMilar problem, then for you there is a special article “What to do if the sound on the computer is lost.” Still, computers are different from laptops and therefore there are some differences in solving this problem.

  • Disabled speakers
  • There is sound from the speakers, but from the headphones there is
  • Driver problem
  • Disabled device
  • Sound disabled in BIOS
  • Disabled “Windows Audio” service
  • Defective internal speakers

Do not rush to look for the nearest laptop repair service, the first thing to check if the sound on the laptop does not work is the current volume setting. In the lower right corner of the screen (near the clock) there should be an icon, which is responsible for it. Click on it and set the volume to maximum.

Also make sure the speakers are NOT muted. In this case, the icon will be crossed out with a red line.

Often laptop manufacturers stuff their devices with proprietary programs and utilities, which can also change device settings. Locate the speaker keys on the keyboard. Usually there are three buttons at once: increase the volume, decrease the volume and turn off the speakers.

If there is no sound on a laptop with Windows 7 or XP, then try pressing these special keys. Usually it is necessary to press SIMultaneously with the “Fn” button, but it happens that without it. Make sure the speakers are turned on and the volume is set to normal.

If this is your situation, there may be several options.

  • Option one. the headphones themselves do not work. Try connecting them to a second device and check. Or connect other headphones to this laptop.
  • Option two. incorrect settings in the sound manager. Find Sound Manager in the lower right corner of the screen and dig into its settings. Perhaps you or someone else changed something there before, but now you do not know what to do and why there is no sound on the laptop.
  • Option three. the connector itself is faulty. Everything is clear here. you will have to contact the service for laptop repair.

By this premise, we mean a whole complex: the sound driver is not installed at all, the driver has “failed” or there is an error in its operation, etc. If you open Device Manager, there should be no yellow icons or exclamation marks in the Sound, Game and Devices section.

Despite the fact that the reason why the sound does not work on a laptop can be any, its solution will be the same. You need to reinstall the driver.

To do this, go to the official website of your laptop manufacturer and look for your device model in the Support (or Service) sections. After that, select the operating system that is installed. And we find the necessary driver to download. When you download. Install.

It is difficult to imagine that this can happen by accident or on its own, but nevertheless, we recommend that you check this option too. If the sound on the laptop disappears in Windows, then in the same “Device Manager” see if the device is turned on. If it is off, then the icon will be the same as in the presented screenshot.

Click on such a device with the right mouse button and click “enable”.

Another reason that can hardly happen by itself. But in our practice, she met, so we tell you what to do and how to fix it if the sound suddenly disappeared on the laptop.

Go to BIOS and find “High Definition Audio” item there. Make sure its value is set to “Enable” which means “enabled”. If this is not the case, then set the desired one, save the settings and restart the laptop.

If you have Windows XP or 7 installed on your laptop and there is no sound, then we recommend that you check if everything is in order with the Windows Audio service. To do this, open the “Control Panel”. “Administration”. Services and find it in the list. Double click on it, Properties should open. The startup type must be “Automatic”, and the service itself must be enabled.

The most unpleasant situation of all. And in this case, you will definitely have to carry the laptop to the service, unless you yourself are NOT a computer master.

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Everything is checked quite SIMply: if there is silence from the speakers, and there is sound from the connected headphones, then the speakers are faulty. Although it is also possible that they SIMply forgot to connect them if they had previously disassembled the laptop.

We hope that our article helped you figure out what to do if the sound on your laptop disappears or does not work. Now you know how to fix this breakdown. If you have any questions, please write in the comments or contact us for repairing your laptop.

Even more interesting and useful information

Your computer starts to boot slowly when you turn on Windows.

Does your computer or laptop not want to shut down? Hangs on the inscription.

Has your computer stopped seeing the disk? It doesn’t matter what: ordinary.

This article will help if you suddenly lost sound on your computer.

Missing sound on Windows 10 laptop. what to do?

It is impossible to fully use a laptop for business or entertainment purposes if the sound does not work on it. There are many reasons for problems with sound, and they are both software and hardware in nature. In this article, we will try to figure out what is usually caused by this kind of problem, and how to fix them. So, what to do if sound disappears on Windows 10 laptop?

Asus Notebook Sound Lost What To Do

Conflicts with third-party programs

But what if the sound on a Windows 10 laptop disappears after installing third-party applications? We need to find out which program initiated the crash. To do this, perform a “clean” boot of the system, that is, temporarily exclude all third-party components from autorun. We disable the services using the msconfig utility. Do not forget to hide the display of Microsoft services, and the startup items using the Task Manager on the tab of the same name. If there are a lot of “suspected” programs, we find the culprit by the elimination method, and then Remove or disable it.

Software glitch

First of all, it is necessary to exclude a temporary failure as a result of which the audio driver could crash or stop the audio service. If sound suddenly disappears while using Windows, restart your computer first, which will allow you to restart services and drivers. If nothing changes after a system restart, use the built-in sound troubleshooter. Run it in any way convenient for you. The easiest way to do this is from the context menu of the Audio icon, and if it is not available, then through the standard search.

The tool automatically checks the status of the Audio service, driver, and playback device. If the service or device turns out to be disabled, the utilities enable them, reporting the nature of the problem.

These steps are also easy to do manually. The state of the Windows Audio service is checked in the services.Msc snap-in, the state of the device is checked in the device manager and the “Sound” window on the “Playback” tab.

Changing the Audio Settings

The answer to the question why the sound on the laptop disappeared sometimes lies in the audio settings. They can be changed by mistake by the user or by Third Party Software. So, external and built-in speakers or headphones are often turned off. It is not difficult to verify this moment. Right-click on the sound icon in the system tray and select “Playback Devices”.

Turn on the display of all devices, and then make sure the device you want is in use and that it is active. Check the volume in the “Levels” tab.

We also recommend looking at the volume mixer settings. the speaker must be turned on. It is advisable to disable sound effects in the speaker properties.

Damage to system files and registry

In rare cases, the sound on a Windows 10 laptop disappears due to damage to some system files and registry keys. Typically, this scenario plays out when viruses, critical crashes or tweakers are used. Finding and fixing the specific source of the problem in such a situation is not an easy task, but you can always roll back to a previous restore point, return the original configuration of files and registry entries. To start the recovery tool, use the rstrui command (entered in the Run line).

Checking system files is carried out in the command line launched with administrator rights by the sfc / scannow command.

Driver problems

Quite often, a prerequisite for problems with sound is incorrect operation of drivers. Sometimes there are no drivers at all, as indicated by the presence of a yellow exclamation mark opposite the audio device in the device manager. If the audio card software is not installed, the device will be detected as unrecognized. Problems can also be caused by a system crash, updated or replaced drivers. By the way, this is exactly where you should dig if the sound on the laptop disappeared after installing a major Windows 10 update.

The problem is solved either by rolling back to the previous version of the audio driver, or by completely reinstalling it (the latter is relevant when using universal software, for example, Realtek). Alternatively, you can find and install a native driver, downloaded it from the official resource of the manufacturer of the motherboard or sound card. Updating / rolling back the system driver is done through the Device Manager. Removing the Realtek driver is done through the Add / Remove Programs applet.

Hardware problems

Failure of hardware components, which include speakers, sound cards, and connectors on the motherboard, does not happen very often. Problems with the hardware will be indirectly indicated by the absence of an audio device in the device manager, as well as the lack of sound when booting a computer from a LiveCD that has its own audio drivers.


The above information in most cases will answer the question of why the sound on the laptop disappeared, and how to fix it. Most often, malfunctions are the result of incorrect software operation or incorrect settings. By carefully checking all the points indicated in the article, you will surely return the ability to play audio to your laptop.

The sound on the laptop is missing. What to do?

In this article, I will mark the points that will help you solve the problem:

Sometimes the sound is audible, but very quiet. You can increase the sound to the desired level yourself, using the sound settings in the taskbar. Very often the sound icon is located at the bottom right of the screen. It is enough just to move the cursor over this icon and it will be called the mouse. Then it remains only to correct the sound. Picture below

It happens that the sound turned off with the help of your child, as if by accident while watching a cartoon, he pressed a hot key on the keyboard, and you sit and think, where is the sound?

To do this, you need to press a special button on the laptop keyboard, on my laptop it looks like this.

Or manually using the slider in the lower right corner of the screen

If the sound on the laptop has completely disappeared, you can contact the laptop repair or see in the taskbar if the speakers are turned on. If there are problems with the speakers, but there is sound on the laptop, you can connect some external device to it, for example, headphones or speakers to check.

If sound is input to external devices, then there is some problem with the internal standard speaker. You can contact laptop repair to check and adjust sounds. Although, with some experience, you can try to solve the problem with the setup yourself.

The service responsible for sound is disabled

However, not all audio problems are related to incorrect settings. Very often there is no sound when the Windows Audio service is disabled. You can start this service yourself or with the help of a specialist, went to repair laptops near home.

How to enable a service in Windows XP?

We go to the Control Panel, then Services. Here you need to find the line Windows Audio. And if it is turned off, you need to start it. Picture below

Enabling the service on other operating systems

We need to run the Msconfig utility, since it is present in all operating systems. To do this, click “Start”.Run, type msconfig, then click the “OK” button.

The utility will open. Go to the “services” tab and check if the service is running.

The situation is worse when drivers are damaged.

Now you should go to the Device Manager, blessings on all Windows operating systems (7.8, Vista), it is located in one place. To do this, click on the “My Computer” icon with the right mouse button and select the “Properties” item, or Device Manager.

Next, we are looking for a link to the Dispatcher.

Device Manager has opened, now pay attention to the section “Sound, game and.devices.” If this menu has a cross (Windows XP) or down arrow (Windows 7). This means that the device is SIMply disconnected, to connect it remains only to click on the desired device with the right mouse button and select the subsection to use. After turning on the device, it is worth restarting the computer and checking the sound signal.

If the driver is not disabled, but damaged, there is an exclamation mark next to it. You should reinstall or update the sound drivers. Best of all, it goes back to laptop repair, where a specialist will do this work himself, since you need to carefully select the necessary drivers. How to update a sound driver yourself?

Reinstalling the driver is actually quite a SIMple task, mostly laptops have built-in High Definition Audio Driver or AC97 Driver. First you need to download the driver, and then follow the installation instructions.

Disabled sound card in BIOS

No sound can be caused by the built-in audio card that is disabled in the BIOS. To work in the BIOS, you must press the “F10” “F2” or “Del” button or another button. The desired button must be pressed quickly and immediately after turning on the laptop. Next in the BIOS you need to find the “Advanced” button.

Then you need to find the place where it says “High Definition Audio” or “HD Audio Controler”. If the status is set to “Disabled”, it must be replaced with another one. “Enabled”.

Sound starts working after exiting SLEEP mode

Perhaps the problem lies in the power settings of your laptop. It is likely that the computer is in power saving mode. In order to be convinced of the opposite, let’s open the control panel. Where is the control panel, I already wrote in a separate question.

1. Go to the Hardware and Sound section

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2. Find the subsection “Power supply” and go to it

3. Make sure the laptop is running in a balanced mode

Updating Audio Codecs

If you hear a welcome sound during startup, but mp3 files and movies play without sound, you should try updating your audio codecs. You can download the codecs from the link below, or go to the page with the K-Lite Codec Pack.

Change playback device

I want to note the same. What if suddenly the sound on the computer disappears. Check if the playback device has changed. To check in the lower right corner, find the sound icon, right-click, and then select Playback devices:

Pay attention to the default device, maybe you have something wrong. Do NOT pay attention to the Dfx Speakers device, as this is a special DFX Audio Enchancer program for increasing bass and second sound signals, you most likely will NOT have it.

If you need help finding and downloading drivers, write we’ll find.

An easy way to start the audio service

If you encounter the problem “The audio service is not running”, I recommend using SIMple methods to get started:

  • Automatic troubleshooting of Windows sound (you can start it by double-clicking on the sound icon in the notification area after an error appears or through the context menu of this icon. the item “Sound troubleshooting”). Often in this situation (unless you have disabled a significant number of services) the automatic fix works fine. There are other startup methods, see Troubleshoot Windows 10.
  • Manual activation of the audio service, about which in more detail.

Audio service refers to the Windows Audio system service that is present in Windows 10 and earlier versions of the OS. By default, it is enabled and starts automatically when you log into Windows. If this does not happen, you can try the following steps

  • Press the WinR keys on your keyboard, type services.Msc and press Enter.
  • In the list of services that opens, find the Windows Audio service, double click on it.
  • Set the startup type to “Automatic”, click “Apply” (to save the settings for the future), and then. “Run”.

If, after THESE steps, the start still does not occur, it is possible that you have disabled some additional services that the audio service depends on.

Audio service is not running. what to do?

Sound playback problems in Windows 10, 8.1 or Windows 7 are among the most common among users. One of these problems is the message “The audio service is not started” and, accordingly, the lack of sound in the system.

This manual contains details on what to do in such a situation in order to fix the problem and some additional nuances that may be useful if SIMple methods do NOT help. May also be helpful: Windows 10 sound missing.

What to do if the audio service (Windows Audio) won’t start

If a SIMple start of the Windows Audio service does NOT work, in the same place, in services.Msc, check the parameters of the following services (for all services, the default startup type is Automatic):

  • Remote Procedure Call RPC
  • Windows Audio Endpoint Builder
  • Media Class Scheduler (if listed)

After applying all the settings, I recommend that you also restart your computer. If none of the described methods helped in your situation, but restore points were saved as of the date before the problem appeared, use them, for example, as described in the instructions Windows 10 restore points (will work for previous versions).

What to do if the sound on the computer disappears?

Greetings, dear guests of the computer help site. In today’s article, I will give some tips for solving the problem if the sound on your computer or laptop is missing. Read carefully and you can restore the sound.

Most recently, I talked about what to do when the sound disappeared in Google Chrome. But the current situation is no longer with the browser, but with the very computer or laptop. So, what should you do if the sound on your computer or laptop disappears? These, my recommendations, will help you get the sound back, read carefully and you will succeed. And here are the reasons why the sound on the computer may NOT work and immediately tips to fix the problem.

Sound off in BIOS.

There may be such a reason for the disappearance of sound. When the Audio Card is just disabled in BIOS. You need to enter BIOS, usually it is “Del” or “F2”, “F10”, etc. (Usually, immediately after turning on the computer, a prompt appears, Setup. “And the desired button” is the entry into the BIOS). This button must be pressed after turning on the computer, but even before the system itself has booted. So, we entered the BIOS, then you need to find the “Advanced” tab and opposite “High Definition Audio” the status “Enabled” should be set, if it is “Disabled”, then select the desired parameter with the arrows on the keyboard.

Next, we exit, first saving the changed characteristics. After rebooting, check if the sound appears, if not, then the last remains.

Decreased volume in settings.

Yes, the first and most stupid thing that can be is SIMply reduced the volume in the settings to zero. Check clicked on the sound icon in the taskbar.

Also right-click on the volume icon and select “sounds”.

Next, in the window that opens, go to the “playback” tab. Here you need to see if the speakers or speakers are on, if the laptop. If so, as in this picture, then everything is in order, i.e. There are problems with laptop speakers:

If so, i.e. Instead of a check mark, there is an arrow next to the speaker icon, then the device is SIMply turned off:

To enable them, you just need to right-click on the audio device and select. “Enable”.

There may be such a situation that there may be no devices in the “playback” tab, or the desired device may SIMply not be there, so right-click on the empty field of the window and put a checkmark in front of “Show disabled devices”.

Disabled device or damaged driver.

It is also necessary to check if the reason why the sound on the computer disappeared is that the sound device is SIMply disabled in the “device manager”. Start. Control Panel. Hardware and sound. Device Manager. Sound and game devices. If there is an arrow opposite, like here:

This means that the device is SIMply turned off, and to turn it on, you just need to right-click on it and select “activate”, all the arrow is gone, check the sound.

If there is an exclamation mark (!) In front of THESE devices, or one of them, then the driver is most likely damaged, then you need to update / reinstall the drivers for sound.

Disabled Windows Audio Service.

Another reason if the sound is missing is the “Windows Audio” service is disabled.
To check whether this service is running, you need to call the “Run” context menu: Start. Run, or apply a combination of WinR and enter the command:

Click Ok.
The “services” window will open, in which you need to find the “Windows Audio” service.

Next, look at the “state”, the status should be “running” and in the “Startup type”. “automatically”, if not, then you need to right-click on the service and select “properties”, then select “automatically” in the “Startup type” drop-down menu and click “start” just below, then “Apply” and “ok”.

How to install / update drivers for a sound card?

How to install / update the driver on the card, I described in detail here. But I will try to briefly outline how to update the drivers for sound right now. And so, you can update the drivers for sound:

  • From the driver disk, which most often comes with a computer or laptop.
  • Through the “Device Manager”.
  • Special programs “updatealkami”.
  • Manual from office. Sound card manufacturer website.

The first method is quite SIMple, but only if there is a disk with drivers itself. Second, through the “Device Manager”, in the same place you can choose to find drivers from a disk, from a computer or from the Internet, but this most often does NOT fit, and is not updated or something else, but I think it’s worth a try. The third method is the SIMplest, the main thing is the program itself is needed to update the drivers, among them we can single out. Driver Genius PRO, Driver Updater, DriverPack Solutiоn. The second utility, I know for sure that it is paid, but there is a trial period, like a week, I think this time is enough for you to update the driver for sound, DriverPack Solution. A whole free package of drivers, you can download the full version with all the drivers, after downloading you do NOT need the Internet, you can immediately update the drivers for any device Well, the fourth method is manual, its main disadvantage is that it is not so easy for everyone to find the right driver for the right sound card. I recommend trying one of the update programs in order to update the drivers if the sound on the computer disappears, because this is the easiest way.

Incorrectly connected or faulty external audio device.

If you have a stationary computer, then check if the external device (speakers, headphones) is properly connected, check if the plug is firmly plugged into the jack itself. Maybe it’s in the device itself, be sure to check for operability on another computer, or try connecting other headphones or speakers to your computer. If they also did not work, then go to the next point.

On a laptop, the situation is slightly different, there are internal speakers. And that means you can check SIMply by connecting an external device and if the speakers or headphones are working, then the problem is in the standard speakers. If these little tips did not help in solving the problem when the sound on the computer disappeared, then go to the next step.

Sound card defective.

Well, this is the last reason for the malfunction of the audio device, if the sound on the computer disappears. The sound card may be faulty, if so, then it will need to be replaced. Before installing a new sound card, be sure to try the tips listed above and if nothing helps at all, try to replace the Audio card.

That’s, in fact, all that I can recommend for solving the problem, if the sound on the computer disappears, there will be problems on this topic, please contact me, I will try to help.