Outage Center | Consumers Energy (2024)

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Outage Center | Consumers Energy (3)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Outage Center | Consumers Energy (4)

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Outage Center | Consumers Energy (5)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Outage Center | Consumers Energy (6)

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Outage Center | Consumers Energy (7)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

×

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Outage Center | Consumers Energy (8)

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view outage map

Your Outage Status For:

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We couldn't identify your service address using the above information.

Address Lookup Service is not working.

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We are unable to access your account at this time. Please call us at 800-477-5050.

The Outage Center is the easiest way to report an outage, check the status of an existing outage or get helpful outage preparation tips.

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Your Power Is On

Learn more about your outage status

The Road to Restoration

1

Your Outage Reported

2

Analyzing Your Outage

3

Field Crews Dispatched

4

Crews Are Making Repairs

5

Power Restored

Get more information on each phase of your restoration.

Estimated Time of Restoration

Manage your outage updates

Updated As Of:

Your Outage Status For:

Outage Center | Consumers Energy (14)

Your Power Is On

Learn more about your outage status

The Road to Restoration

1

Your Outage Reported

2

Analyzing Your Outage

3

Field Crews Dispatched

4

Crews Are Making Repairs

5

Power Restored

Get more information on each phase of your restoration.

Estimated Time of Restoration

Manage your outage updates

Updated As Of:

Outage Center | Consumers Energy (15)

Updated As Of:

  • Outage Center | Consumers Energy (16)Status
  • Outage Center | Consumers Energy (17)Cause
  • Outage Center | Consumers Energy (18)Customers Affected 49
  • Outage Center | Consumers Energy (19)Time First Reported N/A
  • Outage Center | Consumers Energy (20)Crews in the Field 28
  • Outage Center | Consumers Energy (21)Customers with Power 99.99%

View Outage Map Check Outage Status Report an Outage

If you are without power, report your outage to receive status updates.

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Ask Me Later

Report Outage

Turn on notifications to get helpful alerts.

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Ask Me Later

Enable Alerts

If you see a downed wire, stay away and call 888-535-9003. If you suspect a gas leak, leave the area, call 9-1-1 and call us at 888-535-9003. For all life-threatening emergencies, call 9-1-1.

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Call Us

Learn how to report and check the status of a streetlight that isn’t working.

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See Streetlight Outage Info

Learn about our 5 stages of estimated times of restoration (ETR).

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How Restoration Times Work

Check out tips on keeping your family safe and preparing for a power outage.

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See Tips

Frequently Asked Questions

VIEW ALL FAQs

How do I report a power outage?
How do I check the status of a power outage?
Should I report my power outage, or do you already know when my power is out?
What causes a power outage?

VIEW ALL FAQs

About Electric Outage Credits

See Outage Credit Details

You May Automatically Get an Outage Credit if Your Power Outage Meets One of the Rules Below:

  • It was for more than 96 hours and 10% or more of our customers were without power
  • It was for more than 48 hours and less than 10% of our customers were without power
  • It was for more than 16 hours during a normal time
  • Six power outages happened within 12 months

Learn more by visiting our Outage Credit pageor call 800-477-5050.

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Outage Center | Consumers Energy (2024)

FAQs

Why did the energy go out? ›

From problems with underground cables, to issues with distribution systems, to short circuits in electricity equipment, aging or faulty equipment is a leading source of blackouts.

How do I report a power outage in my area? ›

If a utilities issue and you are in Los Angeles Department of Water & Power (LADWP) territory (City of Los Angeles), visit LADWP.com Outage Information page or call 1(800) 342-5397.

Where are the most power outages? ›

With the most annual power outages, Maine is surely left in the dark. The Pine Tree State tops the list with an average of 4.35 power outages every year, a stark increase above the national average of 1.62 per year.

Why is there no energy today? ›

Many cases of tiredness are due to stress, not enough sleep, poor diet and other lifestyle factors. Try these self-help tips to restore your energy levels. If you feel you're suffering from fatigue, which is an overwhelming tiredness that isn't relieved by rest and sleep, you may have an underlying medical condition.

Is there really a shortage of energy? ›

At its simplest, the energy crisis results from a global energy shortage. This scarcity has driven up prices, contributing to the climbing cost of living already felt by many nations. But the complex causes of this energy shortage require further unraveling.

How long can food last in the fridge without power? ›

As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.

What to do if there is no electricity in my area? ›

Your local network operator manages the electricity wires in your area.
  1. Call 105 free from your mobile or landline to get straight through to your local network operator's emergency number.
  2. Go to your local network operator's website to report or track the power cut.

Does hot water work when power is out? ›

All water heaters use electricity for some of their functions. Natural gas based water heaters generate their own electricity, but electricity-based water heaters must have the power supplied. No power means no hot water. If you have heated water in a tank, it may stay warm for a little while after the power goes out.

What states are at high risk for blackouts? ›

These are the states NERC warns are under an elevated risk: Arizona, Arkansas, California, Connecticut, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, New Hampshire, New Mexico, Nevada, North Dakota, Rhode Island, South Dakota, Texas, Vermont and ...

How long do power outages last in the US? ›

Average Duration of Power Outages

On average, most technical or minor outages in the USA last about 1-2 hours. However, those caused by major natural disasters can extend for days or even weeks.

Will there be a blackout in 2024 in the USA? ›

More blackouts are expected in 2024 and beyond.

The report, produced by the North American Electric Reliability Corporation (NERC), says that as we head into 2024, North Americans can expect more frequent and prolonged power outages.

What is the main reason that energy runs out? ›

Final answer: Energy runs out primarily because our finite resources cannot sustain the growing demands of the human population and entropy leads to the decline of usable energy.

Why did my energy just drop? ›

Fatigue can be a normal and important response to physical exertion, poor eating habits, emotional stress, boredom, or lack of sleep. In some cases, however, fatigue is a symptom of an underlying medical problem that requires medical treatment.

Why did energy drop? ›

Energy markets began to tighten in 2021 because of a variety of factors, including the extraordinarily rapid economic rebound following the pandemic. But the situation escalated dramatically into a full-blown global energy crisis following Russia's invasion of Ukraine in February 2022.

Why did the energy crisis happen? ›

The cause may be over-consumption, aging infrastructure, choke point disruption, or bottlenecks at oil refineries or port facilities that restrict fuel supply. An emergency may emerge during very cold winters due to increased consumption of energy.

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