FAQs (2024)

Do you deliver to me?

We deliver our goods to all of the USA and some parts of Canada. We ship using UPS Ground or USPS Priority Mail for delivery options depending on the location. Options are shown at check out.

Where did the original Grandma’s Fruitcake recipe come from?

Our recipe dates back to 1917 and has been a beloved tradition ever since. The handmade goodness was first introduced to the public in St. Louis, Missouri by two German immigrant brothers.

What’s the secret to the famous fruitcake recipe?

The secret to Grandma's fruitcake is that it is hand-made by our wonderful bakers all year round and then it is mellowed to perfection before being sold to customers to enjoy!

How should I serve and store my cake?

Grandma's Fruitcake slices best when chilled. We recommend that you refrigerate your cake overnight or freeze it for a few hours before slicing with a Non Serrated Knife. Our fruitcakes have a 9 month shelf life.

Our breakfast items and liqueur cakes are best warmed up before serving. These products have a 6 month shelf life.

For storing, we recommend keeping leftovers in an air-tight container or zip-lock baggie. Store out of direct sunlight to help avoid drying out.

Where can I find the product ingredients?

Ingredients can be found on each product page along with allergens and if the product is kosher certified.

Shipping Policy

Packages are shipped using UPS. Orders can take 1-3 business days to fulfill. We do not process or ship on holidays or weekends. We make every effort to fulfill orders as quickly as possible.Shipping times depend on your shipping destination. Our best estimate is 7-10 business days.Please prepare for longer than normal shipping times during peak season. Please understand our shipping companies have all been impacted with higher-than-normal volumes due to Covid-19 over the last year and a half. Please feel free to contact us after 10 business days and we can put a trace on your delivery atorders@beatricebakery.com.

Addresses not verified through the Postal System Database will not be guaranteed.

Satisfaction Guarantee

We guarantee the quality of every item we bake. If, for any reason, you are dissatisfied with the quality of your purchase, please call, write, or email us immediately and include (1) the purchaser’s full name and, (2) the reference number from the shipping label.

We will promptly work on a resolution. Exchanges/refunds are at managements discretion.

Please note this must be within 30 days of the product being purchased directly from Beatrice Bakery. We may request photos of the product to be emailed for verification. We may also need to inspect the original products so please do not dispose of them until a resolution has been provided.

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